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Shadelands Post Acute

2765 Mitchell Dr, Walnut Creek, CA 94598 · Contra Costa County · (925) 296-5547

59 certified beds, about 59 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2022

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 555926 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 14, 2026, inspectors cited 12 health deficiencies (the California average is 15.6, the national average 9.2).

None of its 21 health citations since July 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.31 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.55 of those hours.

45.2% of nursing staff left within the year CMS measured (California average 36.7%).

CMS links it to PACS Group, an affiliated group of 275 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
10E
1F
Potential for minimal harm
0A
0B
0C
May 14, 2026Standard inspection · 12 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 4, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure adequate supervision was provided for one of three sampled residents (Resident 74) to prevent falls and injuries when Resident 74 with history of unwitnessed falls was found sitting by the foot of her bed with gushing of blood from forehead and two open skin tears. This failure caused Resident 74 to continue to fall and had the potential to result in severe injuries. During a review of Resident 74's admission Record (AR), printed on 5/14/26, AR indicated Resident 74 was admitted to the facility on [DATE], with diagnoses that included abnormalities of gait and mobility (ability to move, walk or change position easily and freely), hemiplegia and hemiparesis affecting left side (stroke), lack of coordination, cognitive communication deficit. [...]
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 4, 2026
    Inspectors wroteBased an observation, interview and record review, the facility failed to observe infection control practices when residents dirty clothing were not bagged properly when transported to the laundry. This failure had the potential for spread of infections among residents at the facility. During a concurrent observation and interview on 5/13/26 at 3:19 p.m. with Environmental Services Director (ES), three mesh bags of residents dirty clothing were observed on the floor in the laundry room. ES stated resident's dirty clothing should be covered with a plastic bag when transported to the laundry room to prevent spread of infection. During an interview on 5/14/26 at 9:18 a.m. with Certified Nursing Assistant (CNA3), CNA 3 stated that residents dirty clothing are place in a plastic bag then hamper when transported to the laundry. During an interview on 5/14/26 at 10:45 a.m. [...]
  3. E
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 4, 2026
    Inspectors wroteBased on interview and record review the facility failed to ensure the implementation of its antibiotic use protocols for one of nine sampled residents (Resident 25), that address unnecessary or inappropriate antibiotic use. This failure had the potential for residents to receive unnecessary antibiotics and risk of development of antibiotic-resistant organisms. During a review of Resident 25's Nurse's Note (NN), dated 4/11/26, The NN indicated Resident 25's daughter stated Resident 25's had frequent urination throughout the night. Resident 25's daughter called the facility and spoke with supervisor. MD was notified of Resident 25's symptoms and Urine test /Culture & Sensitivity (UA/C/S) was ordered. [...]
  4. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 4, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure four of nine sampled residents (Residents 3, 9, 24) were offered appropriate pneumococcal (PNA- a disease that can cause infection in the lung) vaccination series. This failure had the potential to place Residents 3, 9, 24 and 34 at risk to be infected and spread of pneumococcal infection. During a review of Resident 3's admission Record (AR), printed on 5/13/26, AR indicated Resident 3 was admitted to the facility on [DATE], with diagnoses that included dementia (memory loss). During a concurrent interview and record review on 5/13/2026 at 2:02 p.m. with Licensed Vocational Nurse/ Infection Preventionist (IP), Resident 3's Immunization Record (IR). was reviewed. IR indicated Resident 3 had pneumococcal PPSV23 vaccine in 10/28/16. [...]
  5. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 4, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure one of five sampled residents (Resident 74), was provided information necessary to obtain an informed consent prior to the administration of Trazodone ( an antidepressant medication used for treatment of major depressive disorder in adults), when the physician (MD1) did not inform Resident 74's responsible party (RP) in advance of the use, risks, and benefits of Trazodone. This failure had the potential to deny residents and surrogate decision maker information needed to make an informed decision. [...]
  6. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 4, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure appropriate pain assessment was performed for one of eight sampled residents (Resident 18) when Resident 18, who was able to communicate verbally, was assessed for pain by facility staff using the Pain Assessment in Advanced Dementia (PAINAD, is an observational tool used to assess pain in patients with severe cognitive impairment who cannot verbally communicate their pain). This failure resulted in Resident 18 to receive pain medication without appropriate pain assessment. [...]
  7. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 4, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure controlled medication (those with high potential for abuse and addiction) were fully accounted when random controlled medication use audit for one of three residents (Resident 1) did not reconcile. The controlled medication was signed out of the controlled drug record (CDR, an inventory sheet that keeps record of the usage of controlled medications) but not documented on the Medication Administration Record (MAR) to indicate the medication was given to the resident. This failure resulted in inaccurate accountability and had the potential for misuse or diversion (illegal distribution or abuse of prescription drugs or their use for purpose not intended by the prescriber) of controlled medications. [...]
  8. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 4, 2026
    Inspectors wroteBased on observation, interview and record review, the facility had a 7.69% error rate when two medication errors out of 26 opportunities were observed during the medication administration for two of eight sampled residents (Residents 18 and 59) when:1. Resident 18 received tramadol (medication used to treat pain) with a pain level of zero (no pain).2. Resident 59 did not receive polyethylene glycol (an over-the-counter medication used to treat occasional constipation) as ordered. These failures resulted in Resident 18 and 59 receiving medication not in accordance with the prescriber's orders.1. [...]
  9. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 4, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure proper medication storage and labeling practices when:1. An afrin nasal spray (an over-the-counter medication that provides relief for nasal and sinus congestion) was unlabeled with Resident 60's name during medication administration observation.2. Resident 60's alvesco inhaler (medication used for the maintenance treatment of asthma) was stored in the medication cart without prescriber's order during the inspection of one of two sampled medication cart. These failures had the potential to result in unsafe medication administration and storage practices.1. [...]
  10. D
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 4, 2026
    Inspectors wroteBased on interview and record review, the facility failed to employ a full-time registered dietitian, the person designated to serve as the director of food and nutrition services met both the federal and/or state educational qualifications for the position, when facility's dietary manager was also not qualified/certified. This failure had the potential for lack of competency and skill set necessary to carry out all the functions of the food services. During an interview on 5/11/26 at 2:46 p.m. with Dietary Manager (DM), DM stated that he was not a certified dietary manager. DM stated he was currently in school. During an interview on 5/11/26 at 3:06 p.m. with Registered Dietician (RD), RD stated that she was hired to work on part time. RD stated she worked 24 hours a week. During an interview on 5/13/2026 at 1:02 p.m. [...]
  11. D
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    F847 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 4, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure a binding arbitration agreement (a contract in which parties agree to resolve disputes outside of court) was explained in a manner that was understandable to one of three sampled residents (Resident 25's) family representative (FR 1). This failure had the potential to prevent FR 1 from making an informed decision regarding whether to enter into a binding arbitration agreement. During a review of Resident 25's admission Record, printed 5/14/26, the Record indicated Resident 25 was admitted to the facility in March 2026 with a diagnosis of major depressive disorder. During an interview on 5/13/26, at10:45 a.m., with FR 1, FR 1 stated they completed Resident 25's admission paperwork and signed their binding arbitration agreement. [...]
  12. D
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 4, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the essential equipment were properly maintained when; Resident 34's bed made loud cranking noise when bed was moved up and down during care. This failure had the potential to cause residents distress or discomfort. During a concurrent observation and interview on 5/12/26 at 10:03 a.m. with Certified Nursing Assistant (CNA 1) and Licensed Vocational Nurse (LVN1), Resident 34's healed wound on buttock was observed. Resident 34's bed made loud cranking noise when remote was operated to bring the bed up and down. Resident 34 stated he can live with the noise. During an interview on 5/12/26 at 10:06 a.m. with CNA 1, CNA 1 stated Resident 34's bed makes loud noise from time to time. [...]
May 7, 2026Complaint inspection · 2 citations
  1. F
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    F836 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) June 24, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to follow state Title 22 regulations and ensure the social services department was staffed and supervised by qualified staff for facilily with census of 59 residents. This failure resulted in all residents receiving social services from unqualified staff. During an interview on 3/16/26, at 3:36 p.m., with Social Services Director (SSD), SSD stated they had worked here since 2022. During a concurrent interview and record review on 3/17/26, at 12:17 p.m., with Human Resources (HR), SSD's two job descriptions titled Job Description: Social Services Director, dated 9/8/23 and 9/2/25, was reviewed. HR stated the newer job description was changed to have the entire qualifications section which included education, the ability to read and solve practical problem be preferred qualities. [...]
  2. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 24, 2026
    Inspectors wroteBased on observation, interview and review, the facility failed to ensure, for Residents 1-5, the scheduled (controlled medication, narcotic) medication system was accurate (information matches between documents). The record system included Shipping Manifests (pharmacy delivery receipt), Controlled Substance Accountability Sheets (CDR, Controlled Drug Record), Medication Administration Records (MAR, record of medication administration), and destruction logs. The facility records were inaccurate. These failures resulted in the potential for the undetected loss and diversion of scheduled medications. In addition, these failures resulted in the potential for avoidable medication errors (medication not given as ordered). [...]
August 1, 2024Standard inspection · 5 citations
  1. E
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 1, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure safe and secure order communication among providers when medication order was communicated via a group messaging system involving nursing staff's personal smart phone (a mobile phone that performs many of the functions of a computer, typically having a touchscreen and internet access) for one resident out of 15 sampled residents (Resident 166) based on regulatory requirements on Protected Health Information (or PHI, any information in the medical record that can be used to identify an individual in the course of providing a health care services) This failure could violate residents' health information privacy and confidentiality.
  2. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 1, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure safe and accountable pharmaceutical services based on standards of practice and regulatory requirements with census of 59 when: 1. The prescription medication delivery or shipping manifest and receipts (a document generated by pharmacy containing shipment information on drugs delivered to the facility), including narcotic opioid (drugs with risk of abuse) medications, were not consistently signed, and acknowledged by licensed staff upon delivery for accountability. 2. The non-narcotic prescription medication destruction and disposals were not co-signed by two licensed staff on all the documented records. 3. [...]
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 1, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that licensed nurses followed proper infection control precautions to prevent spread of infection for five of eight sampled residents (Resident 166, Resident 158, Resident 15, Resident 43, and Resident 6) when the medication tray was not cleaned and sanitized after taking the tray was placed on Resident 158's bedside table in Resident 158's room, and then placed on the bedside tables of Resident 43, Resident 15, and Resident 166. These deficient practices had the potential to result in the spread of infection at the facility.
  4. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 1, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure psychotropic (mind altering drugs) medications were properly assessed for use with a documented diagnosis by the medical doctor in the medical record in one out of five residents reviewed for unnecessary medications (Resident 33). This failed practice could contribute to unsafe medication use, monitoring, and adverse consequences.
  5. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 1, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure safe medication storage and labeling practices with census of 59 when: 1. Unlabeled prescription medication was stored in medication room at Unit 1. 2. Non-refrigerated medication was stored in the medication refrigerator at Unit 1. 3. The inhalation medication with limited shelf life after opening was not dated for beyond use date in medication cart #3. 4. Treatment cart stored opened and used wound care supplies marked for single use in the active storage area. These failed practices could contribute to unsafe used of medication and supplies.
October 19, 2023Complaint inspection · 2 citations
  1. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 31, 2023
    Inspectors wroteBased on interview and record review, for two of three sampled residents (Resident 1 and Resident 2), the facility: -Failed to provide Resident 1 and Resident 2 a notice of proposed discharge within the required timeframe of at least 30 days prior to the actual discharge day. - Failed to send a copy of the discharge notice to a representative of the Office of the State Long-Term Care Ombudsman. These failures had the potential to result in the lack of added protection to Resident 1 and Resident 2 from being inappropriately discharged , without access to an advocate who can inform them of their options and rights.
  2. E
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 31, 2023
    Inspectors wroteBased on interview and record review, for three of three sampled residents (Resident 1, Resident 2, and Resident 3), the facility failed to provide a summary of the Baseline Care Plan. This failure had the potential to result in the lack of information about Resident 1, 2 and 3's goals of care and discharge plan.
July 13, 2022Standard inspection · 0 citations

Fire safety inspections

21 fire safety citations on file: 6 on May 14, 2026, 11 on August 1, 2024, 4 on July 13, 2022.

Every fire safety citation21 citations
  1. F
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · May 14, 2026 · Corrected (the home has a date of correction)
  2. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 14, 2026 · Corrected (the home has a date of correction)
  3. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · May 14, 2026 · Corrected (the home has a date of correction)
  4. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · May 14, 2026 · Corrected (the home has a date of correction)
  5. D
    Provide properly protected cooking facilities.
    K 324 · May 14, 2026 · Corrected (the home has a date of correction)
  6. C
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 14, 2026 · Corrected (the home has a date of correction)
  7. F
    Address patient/client population and determine types of services needed.
    E 7 · August 1, 2024 · Corrected (the home has a date of correction)
  8. F
    Establish policies and procedures for volunteers.
    E 24 · August 1, 2024 · Corrected (the home has a date of correction)
  9. F
    Conduct testing and exercise requirements.
    E 39 · August 1, 2024 · Corrected (the home has a date of correction)
  10. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · August 1, 2024 · Corrected (the home has a date of correction)
  11. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 1, 2024 · Corrected (the home has a date of correction)
  12. F
    Have simulated fire drills held at unexpected times.
    K 712 · August 1, 2024 · Corrected (the home has a date of correction)
  13. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · August 1, 2024 · Corrected (the home has a date of correction)
  14. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · August 1, 2024 · Corrected (the home has a date of correction)
  15. D
    Install corridor and hallway doors that block smoke.
    K 363 · August 1, 2024 · Corrected (the home has a date of correction)
  16. D
    Meet requirements for the use of electrical equipment.
    K 919 · August 1, 2024 · Corrected (the home has a date of correction)
  17. D
    Ensure proper usage of power strips and extension cords.
    K 920 · August 1, 2024 · Corrected (the home has a date of correction)
  18. D
    Conduct risk assessment and an All-Hazards approach.
    E 6 · July 13, 2022 · Corrected (the home has a date of correction)
  19. D
    Have simulated fire drills held at unexpected times.
    K 712 · July 13, 2022 · Corrected (the home has a date of correction)
  20. D
    Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
    K 901 · July 13, 2022 · Corrected (the home has a date of correction)
  21. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 13, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)4.314.523.86
Registered nurses0.550.670.69
All nursing staff on weekends3.784.093.42
Nurse aides2.30
Licensed practical nurses1.47
Nursing staff turnover (share who left in a year)45.2%36.7%45.8%
Registered nurse turnover33.3%38.1%42.9%
Administrators who left0

CMS expects 5.44 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.53 on weekdays and 3.78 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.30 in April to June 2025 to 4.31 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.310.554.533.78 0.0%0 of 9059
Oct to Dec 20254.270.624.463.80 0.0%0 of 9258
Jul to Sep 20254.300.744.513.76 0.0%0 of 9259
Apr to Jun 20254.300.754.513.79 0.0%0 of 9158
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
California, Jan to Mar 20264.360.594.523.972.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeCaliforniaUS
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.61.41.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.222.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
5.711.212.0

Owners and operators

Legal business name: GREY PINE HOLDINGS, LLC. CMS links this home to PACS Group, a group of 275 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Bills, CraigW-2 managing employeeIndividual04/28/2022
Apt, FrederickCorporate officerIndividual11/05/2021
Hancock, MarkCorporate officerIndividual11/05/2021
Mitchell, JohnCorporate officerIndividual11/05/2021
Murray, JasonCorporate officerIndividual11/05/2021
Bills, CraigOperational/managerial controlIndividual04/28/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on May 14, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on May 14, 2026: "Provide and implement an infection prevention and control program."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on May 14, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on May 14, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.78 hours per resident per day, below the California average of 4.09.

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Common questions

What is Shadelands Post Acute's Medicare star rating?
CMS rates Shadelands Post Acute 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Shadelands Post Acute get at its last inspection?
12 health deficiencies at the standard inspection on May 14, 2026. The California average is 15.6.
Has Shadelands Post Acute been fined?
CMS lists no fines in the last three years.
Does Shadelands Post Acute accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Shadelands Post Acute?
CMS lists 6 owners and managers, and links the home to PACS Group. Legal business name: GREY PINE HOLDINGS, LLC.

Sources

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