Southern Oaks Care Center
1401 4th Street, Pawnee, OK 74058 · Pawnee County · (918) 762-2515
82 certified beds, about 54 residents a day · For profit - Corporation · Medicare and Medicaid since 2000
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 375378 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 20, 2026, inspectors cited 8 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).
None of its 15 health citations since July 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.44 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.35 of those hours.
53.3% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).
CMS links it to Phoenix Healthcare, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
307/23
208/24
209/24
803/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
12D
3E
0F
Potential for minimal harm
0A
0B
0C
March 20, 2026Standard inspection, Complaint inspection · 8 citations
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on record review and interview, the facility failed to ensure a discharge summary which included a recapitulation of the resident's stay and follow-up instructions were completed for 1 (#64) of 2 sampled residents who were reviewed for discharges. The DON identified one resident who had been discharged to another facility in the last three months.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure assessments were completed for discharge for 1 (#39) of 1 sampled resident reviewed for resident assessments. The DON identified 57 residents resided in the facility.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure a baseline care plan was completed for 1 (#32) of 15 sampled residents reviewed for baseline care plans. The administrator identified 57 residents resided in the facility.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a comprehensive care plan included interventions for behaviors for 1 (#37) of 15 sampled residents whose care plans were reviewed. The DON identified 57 residents resided at the facility.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, record review, and interview, the facility failed to obtain a physician's order for a catheter for 1 (#55) of 1 sampled resident reviewed for catheters. The DON identified 57 residents resided in the facility.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and interview, the facility failed to change and store nebulizer tubing in a sanitary manner for 1 (#4) of 3 sampled residents who were reviewed for respiratory care. The DON identified 57 residents resided in the facility.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and interview, the facility failed to ensure pharmacy recommendations were addressed by the physician for 1 (#3) of 5 sampled residents who were reviewed for unnecessary medications. The DON identified 57 residents who receive medications in the facility.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure oxygen tubing was maintained in a sanitary manner for 1 (#19), of 2 sampled residents reviewed for oxygen therapy. The DON identified 57 residents resided in the facility.
September 12, 2024Standard inspection · 2 citations
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure: a. staff remained with residents until medications were taken for four (#7, 8, 16, and #23), and b. medications were administered as ordered for two (#26 and #98) of nine sampled residents reviewed for medications. The DON identified 44 residents resided in the facility.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident assessment was accurate related to falls for one (#7) of six residents whose resident assessments were reviewed. The resident roster documented a census of 44 residents.
August 6, 2024Complaint inspection · 2 citations
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview, the facility failed to ensure an alleged incident of sexual abuse was reported to: a. the Oklahoma State Department of health, b. Adult Protective Services, c. the police, d. and the nurse aide registry within two hours of the allegation for one(#1) of three sampled residents reviewed for abuse. The corporate nurse identified 38 residence resided in the facility.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure food temperature monitoring policy was followed during one of one kitchen observations for food temperature monitoring. The Corporate Nurse identified 37 residents received nutrition from the kitchen.
July 18, 2023Standard inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review, and interview, the facility failed to: a. label and date food in the freezer, b. keep the kitchen equipment clean and have a cleaning schedule, c. log refrigerator and freezer temperatures, d. store prepared pureed food in a manner in which did not require reheating to maintain temperature, e. monitor dishwasher sanitization ppm for low temperature dishwasher, and f. ensure a dirty fan did not blow across prepared drinks and food on the steam table. The Resident Census and Conditions of Residents report, dated 07/13/23, documented 33 residents received food from the kitchen.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview the facility failed to ensure: a. staff did not touch medication which they administered to a resident with their bare hands for one (#18) and b. hands were washed/sanitized in between residents during medication pass for three (#2,18, and #19) of four sampled residents observed during medication pass. The Resident Census and Conditions of Residents report, dated 07/13/23, documented 33 residents resided in the facility.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents were offered the opportunity to formulate an Advance Directive for one (#29) of 16 sampled residents reviewed for Advance Directives. The Resident Census and Conditions of Residents report, dated 07/13/23, documented 33 residents resided in the facility.
Fire safety inspections
3 fire safety citations on file: 1 on March 20, 2026, 2 on September 12, 2024.
Every fire safety citation3 citations
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Inspect, test, and maintain automatic sprinkler systems.
- C Have simulated fire drills held at unexpected times.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oklahoma | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.44 | 3.79 | 3.86 |
| Registered nurses | 0.35 | 0.34 | 0.69 |
| All nursing staff on weekends | 3.39 | 3.44 | 3.42 |
| Nurse aides | 2.19 | ||
| Licensed practical nurses | 0.90 | ||
| Nursing staff turnover (share who left in a year) | 53.3% | 55.5% | 45.8% |
| Registered nurse turnover | 16.7% | 53.6% | 42.9% |
| Administrators who left | 3 |
CMS expects 3.09 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.46 on weekdays and 3.39 on weekends, 2% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 10.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.61 in April to June 2025 to 3.44 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.44 | 0.35 | 3.46 | 3.39 | 10.7% | 0 of 90 | 54 |
| Oct to Dec 2025 | 3.58 | 0.44 | 3.65 | 3.41 | 9.7% | 0 of 92 | 50 |
| Jul to Sep 2025 | 3.52 | 0.47 | 3.58 | 3.37 | 16.4% | 0 of 92 | 45 |
| Apr to Jun 2025 | 3.61 | 0.44 | 3.74 | 3.27 | 23.1% | 0 of 91 | 48 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oklahoma, Jan to Mar 2026 | 3.79 | 0.32 | 3.94 | 3.42 | 2.2% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oklahoma | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 18.9 | 13.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.3 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 7.1 | 4.7 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.1 | 1.8 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 18.9 | 13.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.6 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 2.5 | 17.5 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.2 | 27.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 23.8 | 16.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.3 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.9 | 3.0 | 1.8 |
Owners and operators
Legal business name: PHOENIX HEALTHCARE LLC. CMS links this home to Phoenix Healthcare, a group of 6 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Phoenix Healthcare LLC | 5% or greater direct ownership interest | Organization | 09/29/2004 | |
| Cain, Larry | 5% or greater direct ownership interest | Individual | 09/29/2004 | |
| Forvis Mazars LLP | Operational/managerial control | Organization | 10/14/2004 | |
| Phoenix Healthcare LLC | Operational/managerial control | Organization | 09/29/2004 | |
| Phoenix Rehab LLC | Operational/managerial control | Organization | 09/29/2004 | |
| Bambokile, Anderson | Operational/managerial control | Individual | 09/16/2024 | |
| Floyd, Shanna | Operational/managerial control | Individual | 06/14/2010 | |
| Lade, Arvid | Operational/managerial control | Individual | 07/16/2022 | |
| Thornton, Christina | Operational/managerial control | Individual | 10/21/2024 | |
| Young, Cathy | Operational/managerial control | Individual | 04/24/2009 | |
| Cain, Larry | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 09/19/2025 | |
| Forvis Mazars LLP | Adp of the SNF | Organization | 07/31/2025 | |
| Midwest Land & Investment Company | Adp of the SNF | Organization | 11/01/2005 | |
| Phoenix Healthcare LLC | Adp of the SNF | Organization | 08/26/2025 | |
| Bambokile, Anderson | Adp of the SNF | Individual | 08/04/2025 | |
| Floyd, Shanna | Adp of the SNF | Individual | 06/14/2010 | |
| Lade, Arvid | Adp of the SNF | Individual | 08/05/2025 | |
| Young, Cathy | Adp of the SNF | Individual | 04/24/2009 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on March 20, 2026: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on March 20, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on March 20, 2026: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on March 20, 2026: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.39 hours per resident per day, below the Oklahoma average of 3.44.
- How long has the current administrator been here?CMS counts 3 administrators who left in the period it measured.
Other nursing homes nearby
- Fairfax Behavioral Health & Memory Care Community Fairfax, 17 mi · 1 of 5 stars · 36 citations
- Cleveland Care and Rehab Center Cleveland, 18.7 mi · 4 of 5 stars · 31 citations
- Stillwater Creek Skilled Nursing and Therapy Stillwater, 21.1 mi · 2 of 5 stars · 32 citations
- Westhaven Nursing Home Stillwater, 22.1 mi · 3 of 5 stars · 16 citations
- Linwood Village Nursing & Retirement Apts Cushing, 24.5 mi · 2 of 5 stars · 18 citations
Oklahoma contacts for a concern about a nursing home
These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oklahoma State Department of Health, Long Term Care Service, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oklahoma Long-Term Care Ombudsman, Office of the Attorney General, 1-800-211-2116. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OSDH Long Term Care Surveys search, where Oklahoma publishes its own records on licensed homes.
Common questions
- What is Southern Oaks Care Center's Medicare star rating?
- CMS rates Southern Oaks Care Center 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Southern Oaks Care Center get at its last inspection?
- 8 health deficiencies at the standard inspection on March 20, 2026. The Oklahoma average is 6.4.
- Has Southern Oaks Care Center been fined?
- CMS lists no fines in the last three years.
- Does Southern Oaks Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Southern Oaks Care Center?
- CMS lists 18 owners and managers, and links the home to Phoenix Healthcare. Legal business name: PHOENIX HEALTHCARE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.