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Westhaven Nursing Home

1215 South Western, Stillwater, OK 74074 · Payne County · (405) 743-1140

125 certified beds, about 55 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2002

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 375417 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 10, 2026, inspectors cited 4 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).

None of its 16 health citations since July 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.06 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.42 of those hours.

47.8% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
12D
4E
0F
Potential for minimal harm
0A
0B
0C
February 19, 2026Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 10, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure an allegation of abuse was immediately reported for 1 (#1) of 3 sampled residents reviewed for abuse. The administrator identified 60 residents resided in the facility.
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 10, 2026
    Inspectors wroteBased on record review and interview, the facility failed to immediately protect a resident from the potential for further abuse for 1 (#1) of 3 sampled residents reviewed for abuse. The administrator identified 60 residents resided in the facility.
February 10, 2026Standard inspection · 4 citations
  1. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure a comprehensive assessment was accurate for 1 (#35) of 12 sampled residents reviewed for accurate comprehensive assessments. The DON identified 62 residents resided in the facility.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2026
    Inspectors wroteBased on record review and interview, the facility failed to update and implement a care plan for 1 (#35) of 12 sampled residents reviewed for care plan implementation. The DON identified 62 residents resided in the facility.
  3. D
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2026
    Inspectors wroteBased on observation and interview, the facility failed to ensure nurse staffing information was posted in a prominent place readily accessible to residents, staff, and visitors for 2 of 2 observations. The DON identified 62 residents resided in the facility.
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 10, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure expired medications/supplies were removed from 1 of 4 medication carts and 1 of 1 medication supply room observed. The DON identified 62 residents resided in the facility.
June 18, 2025Complaint inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 12, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure staff implemented proper infection control practices after performing incontinent care for 1 (#10) of 2 sampled residents observed for incontinent care. The director of nursing identified 56 residents resided in the facility.
August 28, 2024Standard inspection · 7 citations
  1. E
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    F661 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on record review and interview, the facility failed to complete a discharge summary of the residents' stay for three (#60, 67, and #69) of three sampled residents reviewed for discharge. The DON reported 66 residents resided in the facility.
  2. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure a MRR pharmacy request to physician had been sent to the physician to be acted upon for one (#6) of five sampled residents reviewed for unnecessary medications. The DON identified 55 residents received psychotropic medications.
  3. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure: a. an as needed psychotropic medication had a 14 day stop date for one (#14), and, b. a MRR psychotropic reduction request was acted upon for one (#37) of five sampled residents reviewed for unnecessary medications. The DON identified 66 residents resided in the facility and 55 residents received psychotropic medications.
  4. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the removal of expired medications and supplies were removed from the medication storage room. The DON reported 66 residents resided in the facility.
  5. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to notify the physician of a new pressure ulcer for one (#4) of one sampled resident reviewed for pressure ulcers. The CMS 802 resident matrix documented two residents had pressure ulcers.
  6. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure medications were not left at bedside for one (#49) of six sampled resident reviewed for medications. The DON identified 66 residents resided in the facility.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 25, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure EBP were implemented during incontinent care and indwelling catheter care for one (#120) of five sampled resident reviewed for infection control. The DON identified nine residents with foley catheters and 23 with EBP's in place.
July 26, 2023Standard inspection · 2 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 13, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to develop a comprehensive care plan for antidepressant medications for one (#55) of 15 sampled residents reviewed for care plans. The Resident Census and Conditions of Residents report, dated 07/24/23, documented 39 residents received antidepressant medications. The census was 68.
  2. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 13, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure insulin and insulin supplies were not left unattended and in the presence of licensed/qualified staff during medication observation for one (#272) of three residents observed for medication administration. The DON identified three residents that wander about the facility.

Fire safety inspections

9 fire safety citations on file: 3 on August 28, 2024, 3 on July 26, 2023, 3 on March 9, 2020.

Every fire safety citation9 citations
  1. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · August 28, 2024 · Corrected (the home has a date of correction)
  2. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · August 28, 2024 · Corrected (the home has a date of correction)
  3. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · August 28, 2024 · Corrected (the home has a date of correction)
  4. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · July 26, 2023 · Corrected (the home has a date of correction)
  5. E
    Provide properly protected cooking facilities.
    K 324 · July 26, 2023 · Corrected (the home has a date of correction)
  6. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · July 26, 2023 · Corrected (the home has a date of correction)
  7. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · March 9, 2020 · Corrected (the home has a date of correction)
  8. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · March 9, 2020 · Corrected (the home has a date of correction)
  9. E
    Install corridor and hallway doors that block smoke.
    K 363 · March 9, 2020 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOklahomaUnited States
All nursing staff (RN, LPN and aides)4.063.793.86
Registered nurses0.420.340.69
All nursing staff on weekends3.573.443.42
Nurse aides2.41
Licensed practical nurses1.24
Nursing staff turnover (share who left in a year)47.8%55.5%45.8%
Registered nurse turnover55.6%53.6%42.9%
Administrators who left1

CMS expects 3.68 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.26 on weekdays and 3.57 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.01 in April to June 2025 to 4.06 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.060.424.263.57 0.0%0 of 9055
Oct to Dec 20254.190.534.423.61 0.0%0 of 9253
Jul to Sep 20254.100.544.323.57 0.0%0 of 9260
Apr to Jun 20254.010.364.243.44 0.7%0 of 9159
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Oklahoma, Jan to Mar 20263.790.323.943.422.2%1.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Oklahoma

JobMedianMiddle halfEmployed
Oklahoma, all employers
CNAs (nursing assistants)$17.27$15.82 to $18.3919,410
LPNs and LVNs$28.04$24.06 to $29.8411,540
Registered nurses$39.87$37.19 to $47.5538,270
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOklahomaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
27.413.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.31.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
7.22.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.64.73.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.21.81.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
23.113.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.64.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
5.117.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
40.127.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
15.616.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.62.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.53.01.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Westhaven Nursing Home's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (42.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

42.7% this home

Worse than the national rate

US median of homes 51.5% · Oklahoma: 24 better, 16 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 164 eligible stays.

Potentially preventable readmissions

12.8% this home

No different from the national rate

US median of homes 10.7% · Oklahoma: 1 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 215 eligible stays.

Infections that led to a hospital stay

11.9% this home

Worse than the national rate

US median of homes 7.1% · Oklahoma: 0 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 127 eligible stays.

Self-care and mobility at discharge

52.9% this home

Median of homes: Oklahoma54.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 51 residents counted.

Falls with major injury

3.7% this home

Median of homes: Oklahoma0.7% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 135 residents counted.

New or worsened pressure ulcers

3.1% this home

Median of homes: Oklahoma2.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 135 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Oklahoma100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 39 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: N&R OF WESTHAVEN L L C.

NameRoleTypeShareSince
Trumbo, Jay5% or greater direct ownership interestIndividual33%08/01/2012
Vinson, John5% or greater direct ownership interestIndividual33%08/01/2012
Criner, RebeccaW-2 managing employeeIndividual09/14/2020
McGrew, JenniferW-2 managing employeeIndividual05/25/2015
Vinson, JohnCorporate directorIndividual08/05/2002
Health Systems of Oklahoma, LLCOperational/managerial controlOrganization10/01/2003

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on February 10, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on February 10, 2026: "Ensure each resident receives an accurate assessment."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on February 19, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on June 18, 2025: "Provide and implement an infection prevention and control program."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Oklahoma contacts for a concern about a nursing home

These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.

Common questions

What is Westhaven Nursing Home's Medicare star rating?
CMS rates Westhaven Nursing Home 3 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Westhaven Nursing Home get at its last inspection?
4 health deficiencies at the standard inspection on February 10, 2026. The Oklahoma average is 6.4.
Has Westhaven Nursing Home been fined?
CMS lists no fines in the last three years.
Does Westhaven Nursing Home accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Westhaven Nursing Home?
CMS lists 6 owners and managers. Legal business name: N&R OF WESTHAVEN L L C.

Sources

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