Home / North Carolina / Blowing Rock
The Foley Center at Chestnut Ridge
621 Chestnut Ridge Parkway, Blowing Rock, NC 28605 · Watauga County · (828) 386-3300
92 certified beds, about 81 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1968
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345045 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 31, 2025, inspectors cited 3 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
Of 20 health citations since March 2023, 4 were rated as actual harm or immediate jeopardy to residents (3 immediate jeopardy).
CMS lists 1 fine totaling $17,114 in the last three years; the largest was $17,114, and the latest is dated July 3, 2024.
Nurses and nurse aides worked 3.45 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.66 of those hours.
64.5% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
CMS links it to Liberty Senior Living, an affiliated group of 37 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
July 31, 2025Standard inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and staff interviews, the facility failed to label and date leftover food and failed to discard food items by the expiration or used by date for 1 of 3 nourishment room refrigerators (300/400 hall) reviewed for food storage. This practice had the potential to cause foodborne illnesses.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review, and interviews with the Medical Director and staff, the facility failed to prevent a medication error when Nurse #2 administered a medication to a resident without a physician's order. On 6/21/25, Resident #92 received a 300 milligram (mg) dose of gabapentin (nerve pain medication) that was left in a medication cup labeled with Resident #94's last name. The deficient practice occurred for 1 of 6 residents reviewed for unnecessary medications (Resident #92).
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, record review, and staff interviews, the facility failed to secure an opened tube of antifungal ointment and an opened tube of zinc oxide cream for 1 of 1 resident reviewed for medication storage (Resident #80). Resident #80 was admitted to the facility on [DATE]. The quarterly Minimum Data Set (MDS) assessment dated [DATE] coded Resident #80 with intact cognition. A review of Resident #80's medical records revealed he had never been assessed for self-administration of medication. [...]
July 3, 2024Standard inspection, Complaint inspection · 17 citations
- J Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review, staff, Social Worker (SW), Nurse Practitioner (NP), and Medical Director (MD) interviews the facility failed to notify a medical provider when Resident #278 was noted by Medication Aide (MA) #1 to have difficulty breathing, had an oxygen saturation in the high 70's/low 80's (normal oxygen saturation is 92 to 100%), and was asking for help. On [DATE] at 7:00 am MA #1 was told by Nurse #2 that Resident #278 was having issues with breathing. MA #1 checked Resident #278 and noted an oxygen saturation in the high 70's/low 80's, and got the Director of Nursing (DON). The DON advised MA #1 to place Resident #278 on oxygen and continue to monitor her oxygen saturation levels. MA #1 reported Resident #278's oxygen saturation levels remained in the 80's and she appeared to be struggling to breathe and was asking for help. [...]
- J Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record reviews, and Resident Representative (RR), staff, Nurse Practitioner (NP), and Medical Director (MD) interviews the facility failed to protect a Resident's right to be free from neglect when they failed to provide effective care and services to a resident experiencing a medical emergency. On [DATE] MA #1 was told by Nurse #2 that Resident #278 was not doing well. MA #1 checked Resident #278 and noted an oxygen saturation in the high 70's/low 80's (normal oxygen saturation is 92 to 100%), and got the Director of Nursing (DON). The DON advised MA #1 to place Resident #278 on oxygen and monitor oxygen saturation levels. MA #1 continued to report breathing issues and concern about Resident #278 to the DON throughout the day until Resident #278 was removed from the facility by the RR at 4:47 pm. [...]
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review, and staff, Resident Representative (RR), Social Worker (SW), Nurse Practitioner (NP), and Medical Director (MD) interviews Based on record review, and staff, Resident Representative (RR), Social Worker (SW), Nurse Practitioner (NP), and Medical Director (MD) interviews the facility failed to complete and document on-going thorough assessments for an acute change in condition and failed to respond effectively to a medical emergency. On [DATE] at 7:00 pm, Resident #278's Representative requested a chest x-ray, when Nurse #1 observed Resident #278 had a cough, congestion, and decreased appetite. Resident #278 was seen by the NP on [DATE] who ordered an oral medication for breaking up mucous/congestion every 12 hours and nebulizer breathing treatments four times a day were ordered for 7 days for a cough. [...]
- G Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on record review, Resident Representative (RR), staff, Nurse Practitioner (NP) interviews, the facility failed to address a resident's pain after a resident requested pain medication and was observed screaming in pain, crying, and very upset by Nurse #10 on [DATE]. The deficient practice occurred for 1 of 3 residents (Resident #279) reviewed for pain.
- E Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on record review and facility staff and Power of Attorney interviews, the facility failed to follow their abuse, neglect, and exploitation policies when they failed to immediately remove a nurse aide (Nurse Aide #10) from the facility following a reported allegation of potential abuse involving a resident (Resident #41). This resulted in the facility failing to protect the resident or other residents from potential further abuse. The facility also failed to thoroughly investigate an allegation of misappropriation of resident property involving Resident #26. This occurred for 2 of 4 residents reviewed for Abuse.
- E Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and facility staff interviews, the facility failed to request a Pre-admission Screening and Resident Review (PASARR) review for a resident who was newly diagnosed with psychosis for 1 of 1 resident reviewed for level II PASARR. (Resident #50)
- E Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, record review, Resident, staff, Nurse Practitioner (NP), and Medical Director (MD) the facility failed to have a documented diagnosis for the use of an indwelling urinary catheter (Resident #18) and facility failed to prevent urinary catheter bags from touching the floor to reduce the risk of infection (Resident #48) for 2 of 2 residents (Resident #18 and Resident #48) reviewed for urinary catheter.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to have cautionary oxygen signage posted (Resident #15) and failed to keep an oxygen concentrator free from dust and debris (Resident #37) for 2 of 3 residents reviewed for respiratory care.
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, record review, staff, Nurse Practitioner (NP), and Medical Director (MD) interviews the facility failed to maintain a medication error rate of less than 5% by having 10 errors out of 25 opportunities which resulted in a 40% medication error rate. This affected 1 of 11 residents observed on medication pass (Resident # 286).
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and staff interviews, the facility failed to label and date open food items and discard items that were beyond their expiration date in 1 of 1 walk in refrigerators and 2 of 3 reach in refrigerators in the kitchen.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on record review and staff interviews, the facility failed to treat a resident with dignity and respect when a nurse aide was witnessed with her hand raised to a cognitively impaired resident's face during an interaction in the resident's room for 1 of 4 residents reviewed for dignity (Resident #41). A reasonable person would not like someone raising a hand in front of their face.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review, staff interview, and Nurse Practitioner (NP) interviews the facility failed to ensure a resident's code status election was accurate throughout the medical record for 1 of 4 residents reviewed for advanced directives (Resident # 57).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observations, record reviews and interviews the facility failed to implement a care plan intervention of placing a rubbery flexible sheet used to prevent sliding to a wheelchair for 1 of 4 residents (Resident #28) reviewed for accidents.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review, staff, and Nurse Practitioner (NP) interviews the facility failed to re-order medications from the pharmacy to ensure medications were available for 1 of 3 residents (Resident # 52) reviewed for the provision of pharmaceutical medications to meet residents' needs.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observations, record review, staff, Nurse Practitioner (NP), and Medical Director (MD) interviews the facility failed to verify medication rights of administration, including right resident and right medication, when a nurse attempted to administer Resident #50's medications (including apixaban, a blood thinner) to Resident #286 for 1 of 11 residents reviewed for significant medication error (Resident #286).
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and staff interviews the facility failed maintain complete and accurate medical records by not ensuring the Nurse Practitioner completed a progress note after seeing a resident related to cough congestion and decreased appetite for 1 of 2 residents (Resident #278) reviewed for medical record accuracy.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, record reviews and interviews the facility failed to implement their handwashing/hygiene policy as part of their infection control program when Nurse #7 did not perform hand hygiene when changing gloves during wound care or change gloves after removing a soiled dressing from Resident #15. The facility also failed to implement their policy for Enhanced Barrier Precautions (EBP) regarding donning Personal Protective Equipment (PPE) to include donning gloves and gowns during high contact resident care activities. Two staff were observed checking Resident #15's brief for incontinence and were not wearing gowns or gloves during the incontinence check. These failures occurred for 1 of 3 residents (Resident #15) reviewed for infection control.
March 22, 2023Standard inspection · 0 citations
Fire safety inspections
8 fire safety citations on file: 7 on July 3, 2024, 1 on March 22, 2023.
Every fire safety citation8 citations
- F Establish an Emergency Preparedness Program (EP).
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Meet requirements for the installation and maintenance of electrical systems.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Install corridor and hallway doors that block smoke.
- D Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Meet requirements for the installation and maintenance of electrical systems.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| July 3, 2024 | Fine | $17,114 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.45 | 3.85 | 3.86 |
| Registered nurses | 0.66 | 0.62 | 0.69 |
| All nursing staff on weekends | 3.26 | 3.42 | 3.42 |
| Nurse aides | 2.18 | ||
| Licensed practical nurses | 0.61 | ||
| Nursing staff turnover (share who left in a year) | 64.5% | 49.0% | 45.8% |
| Registered nurse turnover | 30.0% | 45.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.69 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.53 on weekdays and 3.26 on weekends, 8% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 6.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.74 in April to June 2025 to 3.45 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.45 | 0.66 | 3.53 | 3.26 | 6.0% | 0 of 90 | 81 |
| Oct to Dec 2025 | 3.81 | 0.62 | 3.91 | 3.55 | 8.7% | 0 of 92 | 77 |
| Jul to Sep 2025 | 3.87 | 0.47 | 3.97 | 3.64 | 27.4% | 0 of 92 | 81 |
| Apr to Jun 2025 | 3.74 | 0.40 | 3.82 | 3.53 | 34.4% | 4 of 91 | 83 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.7 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.7 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 7.6 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.8 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.8 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.0 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 13.8 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.8 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.8 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.8 | 1.8 |
Owners and operators
Legal business name: LIBERTY HEALTHCARE GROUP LLC. CMS links this home to Liberty Senior Living, a group of 37 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Liberty Healthcare Group LLC | 5% or greater direct ownership interest | Organization | 100% | 10/01/2019 |
| Diggs, Matthew | W-2 managing employee | Individual | 06/05/2020 | |
| Wilson, Jeffrey | Corporate director | Individual | 10/01/2019 | |
| Long Term Care Management Services LLC | Operational/managerial control | Organization | 10/01/2019 | |
| Calcutt, Joseph | Operational/managerial control | Individual | 10/01/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on July 31, 2025: "Ensure services provided by the nursing facility meet professional standards of quality."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on July 31, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on July 3, 2024: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on July 3, 2024: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.26 hours per resident per day, below the North Carolina average of 3.42.
Other nursing homes nearby
- Glenbridge Health and Rehabilitation Boone, 3.1 mi · 1 of 5 stars · 41 citations
- Life Care Center of Banner Elk Banner Elk, 10.7 mi · 4 of 5 stars · 7 citations
- Lenoir Health and Rehabilitation Center Lenoir, 15.8 mi · 1 of 5 stars · 35 citations
- Hibriten Mountain Nursing and Rehabilitation Lenoir, 18 mi · 1 of 5 stars · 46 citations
- The Waters of Roan Highlands,llc Roan Mountain, 20.9 mi · 5 of 5 stars · 0 citations
- Shaire Nursing Center Lenoir, 21.5 mi · 4 of 5 stars · 11 citations
- Margate Health and Rehabilitation, LLC Jefferson, 22.1 mi · 3 of 5 stars · 23 citations
- Mountain City Care & Rehabilitation Center Mountain City, 24.8 mi · 5 of 5 stars · 6 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is The Foley Center at Chestnut Ridge's Medicare star rating?
- CMS rates The Foley Center at Chestnut Ridge 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Foley Center at Chestnut Ridge get at its last inspection?
- 3 health deficiencies at the standard inspection on July 31, 2025. The North Carolina average is 4.7.
- Has The Foley Center at Chestnut Ridge been fined?
- Yes. CMS lists 1 fine totaling $17,114 in the last three years.
- Does The Foley Center at Chestnut Ridge accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Foley Center at Chestnut Ridge?
- CMS lists 5 owners and managers, and links the home to Liberty Senior Living. Legal business name: LIBERTY HEALTHCARE GROUP LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.