Home / Michigan / Byron Center
The Oaks at Byron Center
2280 Byron View Dr Sw, Byron Center, MI 49315 · Kent County · (616) 949-7310
60 certified beds, about 54 residents a day · For profit - Corporation · Medicare and Medicaid since 2008
CMS high performing icon Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 235639 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 3, 2025, inspectors cited 2 health deficiencies (the Michigan average is 9.9, the national average 9.2).
None of its 16 health citations since September 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.08 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 1.08 of those hours.
44.3% of nursing staff left within the year CMS measured (Michigan average 44.1%).
CMS links it to Trilogy Health Services, an affiliated group of 127 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
509/23
910/24
212/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
13D
1E
2F
Potential for minimal harm
0A
0B
0C
December 3, 2025Standard inspection · 2 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to 1.) Provide Personal Protective Equipment (PPE) in the soiled utility rooms and resident rooms that were on transmission-based precautions (TBP) and enhanced barrier precautions (EBP) for Resident #67, #3, #29, and #53; 2.) [NAME] (put on) PPE when providing care for residents in EBP for Resident #5, #67, and #74; 3.) Clean and properly store nebulizer equipment for Resident #10; 4.) Ensure an active Water Management Plan specifically tailored to the facility. These deficient practices resulted in the potential for cross contamination and the spread of disease to all residents that reside in the facility.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review the facility failed to maintain complete and accurate medical records for 1 resident (Resident #9) of 24 sampled residents reviewed for complete and accurate medical records, resulting in inaccurate documentation of advance directives (personal choices of medical treatment options) and the potential for Resident 9's wishes to not be honored appropriately.
October 17, 2024Standard inspection · 9 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents that consume food in the kitchen.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on interview and record review, the facility failed to implement a system of infection control surveillance to identify possible infections or communicable diseases resulting in the potential for the development and transmission of communicable diseases and infections.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation, interview, and record review, the facility failed to accommodate resident choice regarding morning schedule for 1 (Resident #8) of 14 sampled residents reviewed for resident choices, resulting in feelings of frustration and the potential for Resident #8 being unable to meet their highest practicable level of well-being.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review, the facility failed to provide a written notice of transfer for one resident (Resident #15) of two residents reviewed for hospitalizations, resulting in the potential of residents and/or resident representatives being uninformed of the reason for transfer and their rights.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interview and record review, the facility failed to notify the resident/resident representative of the facility bed hold policy and provide a written copy upon hospital transfer for one resident (Resident #15) of two residents reviewed for hospitalizations, resulting in the potential of residents and/or resident representatives being uninformed of the bed hold policy.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation and interview the facility failed to discard expired tube feeding supplements. These conditions resulted in an increased risk for contaminated foods and an increased risk of food borne illness for residents who might be prescribed these specific supplements.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review, the facility failed to ensure residents were screened for eligibility to receive pneumococcal and influenza vaccinations and receive vaccination if eligible for 2 (Resident #8 and #10) of 5 residents reviewed for vaccinations, resulting in the potential of acquiring, transmitting, or experiencing complications from pneumococcal pneumonia and/or influenza.
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on interview and record review, the facility failed to ensure COVID-19 immunization were offered to 1 (Resident # 25) of 5 residents, reviewed for COVID-19 immunizations, resulting in the higher likelihood of infection and complications from COVID-19.
- D Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation, interview, and record review, the facility failed to make sure the call light for two residents (Resident #35, Resident #5) of 14 residents reviewed had an operable call light, which could potentially result in delayed response and negative resident outcomes.
September 21, 2023Standard inspection, Complaint inspection · 5 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, the facility failed to develop and/or implement a person-centered care plan for 2 of 14 residents (Resident #25 and Resident #40) reviewed for care planning, resulting in unmet nutritional needs, feelings of frustration, and a potential for unmet needs related to the use of an anticoagulant.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review the facility failed to: 1.) notify a physician of missed medication doses and changed medication administration time, 2.) failed to assess a residents oxygen flow rate, and 3.) label and date oxygen tubing in 3 of 3 residents (Resident #10, Resident #307, and Resident #27) reviewed for standards of practice, resulting in the potential for worsening of health conditions.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide appropriate and adequate oxygen management and tubing care for 1 of 1 residents (R27) reviewed for respiratory and oxygen care, resulting in the potential of a vulnerable population being at risk for infection and harm.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility failed to prevent a significant medication error in 1 (Resident #307) of 4 residents reviewed for medication errors, resulting in Resident #307 receiving furosemide (a diuretic medication that treats fluid retention) at a greater dose than ordered.
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure food provided met nutritional needs for 1 (Resident #25) of 14 residents reviewed for nutrition, resulting in Resident #25 ingesting a known food allergen resulting in a potential for more than minimal harm.
Fire safety inspections
17 fire safety citations on file: 16 on December 3, 2025, 1 on October 17, 2024.
Every fire safety citation17 citations
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Establish policies and procedures including evacuation.
- F Establish policies and procedures for sheltering.
- F Implement emergency and standby power systems.
- F Install a two-hour-resistant firewall separation.
- F Have properly installed hallway dispensers for alcohol-based hand rub.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F Have simulated fire drills held at unexpected times.
- F Have restrictions on the use of portable space heaters.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Provide properly protected cooking facilities.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Have properly installed electrical wiring and gas equipment.
- E Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Michigan | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.08 | 3.99 | 3.86 |
| Registered nurses | 1.08 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.68 | 3.50 | 3.42 |
| Nurse aides | 2.09 | ||
| Licensed practical nurses | 0.91 | ||
| Nursing staff turnover (share who left in a year) | 44.3% | 44.1% | 45.8% |
| Registered nurse turnover | 40.0% | 39.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.19 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.25 on weekdays and 3.68 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.00 in April to June 2025 to 4.08 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.08 | 1.08 | 4.25 | 3.68 | 0.0% | 0 of 90 | 54 |
| Oct to Dec 2025 | 3.99 | 0.91 | 4.14 | 3.60 | 0.0% | 0 of 92 | 56 |
| Jul to Sep 2025 | 4.12 | 1.02 | 4.29 | 3.69 | 0.0% | 0 of 92 | 56 |
| Apr to Jun 2025 | 4.00 | 1.01 | 4.18 | 3.55 | 0.0% | 1 of 91 | 56 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Michigan, Jan to Mar 2026 | 3.95 | 0.70 | 4.14 | 3.45 | 3.3% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Michigan | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 1.1 | 10.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.1 | 3.0 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.9 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 2.1 | 12.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.5 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.3 | 14.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.3 | 24.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.2 | 11.7 | 12.0 |
Owners and operators
Legal business name: TRILOGY HEALTHCARE OF KENT LLC. CMS links this home to Trilogy Health Services, a group of 127 nursing homes averaging 4.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Continental Merger Sub LLC | 5% or greater indirect ownership interest | Organization | 10/01/2021 | |
| Northstar Healthcare Income Inc | 5% or greater indirect ownership interest | Organization | 10/01/2021 | |
| Northstar Healthcare Income Operating Partnership LP | 5% or greater indirect ownership interest | Organization | 10/01/2021 | |
| Trilogy Holdings Nt-Hci, LLC | 5% or greater indirect ownership interest | Organization | 10/01/2021 | |
| Corbin, Kathy | W-2 managing employee | Individual | 06/01/2017 | |
| Fightmaster, Lisa | W-2 managing employee | Individual | 12/01/2015 | |
| Barney, Leigh | Corporate officer | Individual | 11/01/2019 | |
| Bryant, William | Corporate officer | Individual | 01/05/2016 | |
| Bufford, Randall | Corporate officer | Individual | 11/01/2019 | |
| Conner, Gregory | Corporate officer | Individual | 06/03/2021 | |
| Davis, David | Corporate officer | Individual | 08/21/2017 | |
| Mehaffey, Todd | Corporate officer | Individual | 01/31/2022 | |
| Pietrowski, Cristina | Corporate officer | Individual | 01/31/2022 | |
| Prosky, Danny | Corporate officer | Individual | 12/01/2015 | |
| Streiff, Mathieu | Corporate officer | Individual | 12/01/2015 | |
| Trilogy Management Services LLC | Operational/managerial control | Organization | 10/01/2021 | |
| Loos, Brian | Operational/managerial control | Individual | 12/03/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on December 3, 2025: "Provide and implement an infection prevention and control program."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on December 3, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on October 17, 2024: "Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on October 17, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Optalis Health & Rehabilitation of Wyoming Wyoming, 6.6 mi · 1 of 5 stars · 44 citations
- Harbor Post Acute Center Wyoming, 6.6 mi · 3 of 5 stars · 43 citations
- Medilodge of Wyoming Wyoming, 6.8 mi · 5 of 5 stars · 10 citations
- Corewell Health Rehabilitation & Nursing Center - Grand Rapids, 7 mi · 5 of 5 stars · 21 citations
- Mission Point Nursing & Physical Rehabilitation Ce Grandville, 7.3 mi · 1 of 5 stars · 66 citations
- Holland Home Breton Rehabilitation & Living Centre Grand Rapids, 7.5 mi · 5 of 5 stars · 8 citations
- The Oaks at Jamestown Hudsonville, 8 mi · 5 of 5 stars · 0 citations
- Optalis Health and Rehabilitation of Grand Rapids Grand Rapids, 8.1 mi · 1 of 5 stars · 111 citations
Michigan contacts for a concern about a nursing home
These are the official offices in Michigan. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Michigan Department of Licensing and Regulatory Affairs, Bureau of Survey and Certification, Long Term Care Division, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Michigan Long Term Care Ombudsman Program, 1-866-485-9393. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: LARA State Licensing Search, where Michigan publishes its own records on licensed homes.
Common questions
- What is The Oaks at Byron Center's Medicare star rating?
- CMS rates The Oaks at Byron Center 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Oaks at Byron Center get at its last inspection?
- 2 health deficiencies at the standard inspection on December 3, 2025. The Michigan average is 9.9.
- Has The Oaks at Byron Center been fined?
- CMS lists no fines in the last three years.
- Does The Oaks at Byron Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Oaks at Byron Center?
- CMS lists 17 owners and managers, and links the home to Trilogy Health Services. Legal business name: TRILOGY HEALTHCARE OF KENT LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.