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The Orchards at Redford

25330 West Six Mile Road, Redford, MI 48240 · Wayne County · (313) 531-6874

88 certified beds, about 75 residents a day · For profit - Corporation · Medicare and Medicaid since 1967

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 235014 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 9, 2026, inspectors cited 9 health deficiencies (the Michigan average is 9.9, the national average 9.2).

None of its 37 health citations since September 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.84 hours per resident per day, against 3.99 across Michigan and 3.86 nationally. Registered nurses accounted for 0.18 of those hours.

CMS links it to The Orchards Michigan, an affiliated group of 15 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 37 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
22D
10E
5F
Potential for minimal harm
0A
0B
0C
April 9, 2026Standard inspection, Complaint inspection · 9 citations
  1. F
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    F851 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on interview and record review, the facility failed to submit mandatory staffing data (direct care staffing information) to Centers for Medicare and Medicaid (CMS) based on the Pay Roll Based Journal (PBJ) data, affecting all 72 residents who resident in the facility.
  2. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to have an active and ongoing plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP), to include flushing all inactive fixtures to eliminate stagnation, resulting in the potential for increased risk of respiratory infection among all residents in the facility.
  3. E
    Have enough outside ventilation via a window or mechanical ventilation, or both.
    F923 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation and interview, the facility failed to maintain the mechanical ventilation system, for the [NAME] and North halls, and in the [NAME] soiled utility room. This deficient practice had the potential to affect all residents on the [NAME] and North halls.
  4. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation and interview, the facility failed to maintain the air conditioning unit and filter in a clean manner, for Resident #40, resulting in resident complaints with their living conditions.
  5. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure timely showers and incontinence care were provided to dependent residents for one resident (R77) of three reviewed for Activities of Daily Living (ADL) care.
  6. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure sufficient staffing to meet the needs of the residents for three residents (R57, R2 and R39) of three residents reviewed for care needs being met.
  7. D
    Provide or obtain dental services for each resident.
    F791 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on interview and record review, the facility failed to provide timely dental services for one resident (R3) of one reviewed for provision of dental care.
  8. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide coffee for two (R26, R62) of two residents reviewed for beverage preferences. Findings Include: On 4/7/2026 at 9:00 A.M., R26 was heard asking Unit manager (UM) E for a cup of coffee. R26 exchanged a few pleasantries with UM E and returned from the unit kitchen with a large cup of coffee. R26 proceeded to comment I never get coffee, it makes me feel so good in the morning, I miss my coffee. On 4/8/26 at 9:05 A.M., during a breakfast observation R26 asked Certified Nurse Assistant (CNA) R for a cup of coffee. CNA R acknowledged R26's, request gesturing give me a minute I am helping (name of R39). Hearing R26's request nurse S spoke out stating, I will get your coffee. R26 leaned over the table to R55 and asked Do you want coffee? I don't know why we do not get coffee at least for breakfast. [...]
  9. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a properly functioning communication system which relays the call directly to a staff member or to a centralized staff work area for one (R76) of one resident reviewed for a properly function call light system.
March 5, 2026Complaint inspection · 3 citations
  1. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2026
    Inspectors wroteThis citation pertains to intakes 2743619 and 2792857. Based on observation, interview, and record review, the facility failed to ensure care needs were met timely for five residents (R901, R905, R906, R907, R908) of eight residents reviewed for unmet care needs.
  2. E
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2026
    Inspectors wroteThis citation pertains to intakes 2743619 and 2792857. Based on observation, interview and record review the facility failed to ensure call lights were fully functional for six residents (R901, R904, R905, R906, R907, R908) and two rooms of eight resident rooms reviewed for call light function.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2026
    Inspectors wroteThis citation pertains to intakes 2743619 and 2792857. Based on observation, interview, and record review the facility failed to implement interventions for two residents (R901, R903) of three reviewed for falls.
July 9, 2025Complaint inspection · 1 citation
  1. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 10, 2025
    Inspectors wroteThis citation pertains to Intake numbers 1293719 and 1293580. Based on observation, interview, and record review, the facility failed to answer a call light timely for one resident (R701) out of two reviewed for call lights.
April 2, 2025Standard inspection, Complaint inspection · 11 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a dignified dining experience for six residents, of 13 residents reviewed for dining, resulting in the potential for embarrassment and disappointment with the dining experience.
  2. E
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure two residents (R44 and R69) were provided the option of an alternate entree, beverages and preferred deserts during the scheduled meals. This deficient practice has the potential to affect all of the 78 residents who eat meals prepared and served by the kitchen.
  3. E
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    F809 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure post-dinner snacks were available and offered for 18 residents residing in the Green Houses of a total of a total census of 78.
  4. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety. This deficient practice had the potential to result in food borne illness among all residents of the [NAME] House that consume food from the kitchen.
  5. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteDeficient Practice #1 Based on observation, interview and record review, the facility failed to ensure enhanced barrier precautions (EBP) were in place and implemented by staff for one resident, (R66) of one resident reviewed for EBP, resulting in the potential for the development of infection.
  6. E
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure an environment with a functioning resident call system for four residents (R10, R16, R17 and R41) of seven residents reviewed for environmental concerns, of a total census of 78.
  7. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure urinary catheter care, assessment and monitoring was provided for one resident, (R66) of three residents reviewed for catheter care, resulting in the development of a urinary tract infection.
  8. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure nutritious meals, and provide ongoing assessment and monitoring for weight loss for one resident, (R44) of four residents reviewed for nutrition resulting in weight loss.
  9. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure tube feeding formula was delivered at the physician ordered rate for one resident, (R73) of two residents reviewed for tube feeding.
  10. D
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    F745 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure an incapacitated resident (R17) was provided a legally authorized representative to make informed healthcare decisions of one residents reviewed for medically related Social Services.
  11. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 5, 2025
    Inspectors wroteBased on interview and record review the facility failed to attempt non-pharmacological interventions prior to PRN (as needed) anti-anxiety medication administration for one resident (R32) of six residents reviewed for unnecessary medication.
February 15, 2024Standard inspection, Complaint inspection · 11 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain sanitary conditions in the primary kitchen, the [NAME] house, and [NAME] house resulting in an increased potential for cross contamination of food and foodborne illness, potentially affecting 75 residents who receive meal services (2 nothing by mouth residents, or NPO) out of the facility's total census of 77 residents.
  2. F
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteBased on observation and interview the facility failed to provide a safe, functional, and sanitary environment for the facilities census of 77 residents and its staff resulting in an increased potential for harm.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure one resident (R17) of three residents reviewed for dignity, were treated in a dignified manner during dining.
  4. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a clean environment for one resident (R46) of one resident reviewed for homelike environment.
  5. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteThis citation pertains to Intake: MI00136948. Based on interview and record review, the facility failed to thoroughly investigate an injury of unknown origin for one sampled resident (R34) of one resident reviewed for injury of unknown origin.
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to develop and implement care plan interventions to meet the needs for two residents (R46 and R74) of 19 residents reviewed for care planning.
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteThis citation has two deficient practices. Deficient Practice #1. This citation pertains to MI00142209. Resident R57 Based on observation, interview and record review, the facility failed to ensure a dependent resident (R57) of three whose skin management was reviewed, was repositioned timely resulting resident distress and the potential for further skin tissue breakdown.
  8. D
    Assist a resident in gaining access to vision and hearing services.
    F685 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide ancillary services related to a hearing impairment for one resident (R74) of one reviewed for hearing services.
  9. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a safe number of staff during a 2 person mechanical transfer with a Hoyer lift, as well as timely report and assess for potential injury for one resident (R30) of seven reviewed for accidents, resulting in pain in legs and feet.
  10. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteBased on interview and record review, the facility failed to review and document lab values for monitored medications (Digoxin and Keppra) and follow medication administration recommendations (for cholestyramine and Digoxin) for one of one residents (R46) reviewed for therapeutic medications.
  11. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 6, 2024
    Inspectors wroteThis citation pertains to Intake MI00139144. Based on observation, interview, and record review, the facility failed to honor food allergies during a dining observation for one (R15) resident of 19 reviewed for dining.
September 5, 2023Complaint inspection · 2 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) September 13, 2023
    Inspectors wroteThis citation pertains to intake MI00138500 Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the kitchen. This deficient practice had the potential to affect all residents that consume food from the kitchen.
  2. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 13, 2023
    Inspectors wroteThis citation pertains to intake MI00138500 Based on observation and interview, the facility failed to provide comfortable, warm water temperatures in rooms 5,7, 13, 21, and Shower RM [ROOM NUMBER], and failed to provide a functional sink and home-like environment in room [ROOM NUMBER].

Fire safety inspections

29 fire safety citations on file: 8 on April 9, 2026, 16 on April 2, 2025, 5 on February 15, 2024.

Every fire safety citation29 citations
  1. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · April 9, 2026 · Corrected (the home has a date of correction)
  2. F
    Provide properly protected cooking facilities.
    K 324 · April 9, 2026 · Corrected (the home has a date of correction)
  3. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 9, 2026 · Corrected (the home has a date of correction)
  4. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 9, 2026 · Corrected (the home has a date of correction)
  5. F
    Have properly installed electrical wiring and gas equipment.
    K 511 · April 9, 2026 · Corrected (the home has a date of correction)
  6. F
    Have simulated fire drills held at unexpected times.
    K 712 · April 9, 2026 · Corrected (the home has a date of correction)
  7. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 9, 2026 · Corrected (the home has a date of correction)
  8. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · April 9, 2026 · Corrected (the home has a date of correction)
  9. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · April 2, 2025 · Corrected (the home has a date of correction)
  10. F
    Address subsistence needs for staff and patients.
    E 15 · April 2, 2025 · Corrected (the home has a date of correction)
  11. F
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · April 2, 2025 · Corrected (the home has a date of correction)
  12. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 2, 2025 · Corrected (the home has a date of correction)
  13. F
    Install an approved automatic sprinkler system.
    K 351 · April 2, 2025 · Corrected (the home has a date of correction)
  14. F
    Provide a written emergency evacuation plan.
    K 711 · April 2, 2025 · Corrected (the home has a date of correction)
  15. F
    Have simulated fire drills held at unexpected times.
    K 712 · April 2, 2025 · Corrected (the home has a date of correction)
  16. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 2, 2025 · Corrected (the home has a date of correction)
  17. E
    Have exits that are accessible at all times.
    K 271 · April 2, 2025 · Corrected (the home has a date of correction)
  18. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · April 2, 2025 · Corrected (the home has a date of correction)
  19. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · April 2, 2025 · Corrected (the home has a date of correction)
  20. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · April 2, 2025 · Corrected (the home has a date of correction)
  21. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · April 2, 2025 · Corrected (the home has a date of correction)
  22. D
    Have an enclosure around a vertical opening shaft.
    K 311 · April 2, 2025 · Corrected (the home has a date of correction)
  23. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 2, 2025 · Corrected (the home has a date of correction)
  24. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · April 2, 2025 · Corrected (the home has a date of correction)
  25. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 15, 2024 · Corrected (the home has a date of correction)
  26. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · February 15, 2024 · Corrected (the home has a date of correction)
  27. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · February 15, 2024 · Corrected (the home has a date of correction)
  28. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · February 15, 2024 · Corrected (the home has a date of correction)
  29. E
    Have restrictions on the use of portable space heaters.
    K 781 · February 15, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMichiganUnited States
All nursing staff (RN, LPN and aides)3.843.993.86
Registered nurses0.180.780.69
All nursing staff on weekends3.493.503.42
Nurse aides2.26
Licensed practical nurses1.40
Nursing staff turnover (share who left in a year)not reported44.1%45.8%
Registered nurse turnovernot reported39.2%42.9%
Administrators who leftnot reported

CMS expects 3.61 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.98 on weekdays and 3.49 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.15 in April to June 2025 to 3.84 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.840.183.983.49 0.1%2 of 9075
Oct to Dec 20253.850.173.963.56 0.1%2 of 9278
Apr to Jun 20254.150.234.283.82 0.8%0 of 9179
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Michigan, Jan to Mar 20263.950.704.143.453.3%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMichiganUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
17.310.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.30.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.71.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.33.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.51.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
15.712.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.25.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
16.014.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
26.424.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.511.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.41.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.11.61.8

Owners and operators

Legal business name: REDFORD MI OPCO LLC. CMS links this home to The Orchards Michigan, a group of 15 nursing homes averaging 1.9 stars overall.

NameRoleTypeShareSince
Lovelace, JuanW-2 managing employeeIndividual11/01/2021
Pickett, CyleW-2 managing employeeIndividual11/01/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on April 9, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 7 problems in this area, most recently on April 9, 2026: "Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options."
  3. Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 6 problems in this area, most recently on April 9, 2026: "Have enough outside ventilation via a window or mechanical ventilation, or both."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on April 9, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.49 hours per resident per day, below the Michigan average of 3.50.

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Common questions

What is The Orchards at Redford's Medicare star rating?
CMS rates The Orchards at Redford 1 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Orchards at Redford get at its last inspection?
9 health deficiencies at the standard inspection on April 9, 2026. The Michigan average is 9.9.
Has The Orchards at Redford been fined?
CMS lists no fines in the last three years.
Does The Orchards at Redford accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Orchards at Redford?
CMS lists 2 owners and managers, and links the home to The Orchards Michigan. Legal business name: REDFORD MI OPCO LLC.

Sources

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