Home / California / Walnut Creek
Tice Valley Post Acute
1975 Tice Valley Blvd., Walnut Creek, CA 94595 · Contra Costa County · (925) 906-0200
120 certified beds, about 117 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 555710 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 11, 2025, inspectors cited 5 health deficiencies (the California average is 15.6, the national average 9.2).
None of its 26 health citations since March 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.25 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.63 of those hours.
36.5% of nursing staff left within the year CMS measured (California average 36.7%).
CMS links it to PACS Group, an affiliated group of 275 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 26 health citations on file.
June 17, 2026Complaint inspection · 2 citations
- F Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to follow state Title 22 regulations and ensure the social services department was staffed and supervised by qualified and competent staff which affect all 123 residents. This failure resulted in all 123 residents receiving social services care from unqualified staff. During an interview on 9/23/25, at 10:35 a.m., with Social Services Director (SSD), SSD stated they were the director of the social services department and were responsible for admission assessments, discharge planning. SSD stated the social services department assisted residents with dental, optometry, podiatry and psychiatric appointments to ensure residents' physical, mental and psychosocial needs were met. SSD stated they had been working since 5/2025. [...]
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure it kept accurate records of controlled medications (medication with a potential for abuse) as evidenced by: 1. The facility failed to ensure, for residents 1-8, the scheduled (controlled medication, narcotic) medication system was complete (all documents available) and accurate (information matched). The record system included Shipping Manifests (pharmacy delivery receipt), Controlled Substance Accountability Sheets (CDR, Controlled Drug Record), Medication Administration Records (MAR, record of medication administration) and destruction logs. The facility records were incomplete. The facility records were inaccurate. These failures had the potential to result in undetected loss and diversion of scheduled medications. [...]
May 7, 2026Complaint inspection · 1 citation
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on interview and record review, the facility failed to provide services to maintain grooming and personal hygiene for one of three sampled residents (Resident 1) when Certified Nursing Assistant (CNAs) did not provide Resident 1 showers as scheduled by the facility. This failure placed Resident 1 at risk for poor hygiene, body odor, infection, and transmission of diseases. During a review of Resident 1's admission Record (AR), printed 3/25/26, the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease and dependence on renal dialysis (Kidney failure impossible to service without dialysis). [...]
December 11, 2025Standard inspection · 5 citations
- F Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to follow state Title 22 regulations and ensure the social services department was staffed and supervised by qualified and competent staff which affected all 120 residents. This failure resulted in all 120 residents receiving social services care from unqualified staff. During an interview on 9/23/25, at 10:35 a.m., with Social Services Director (SSD), SSD stated they were the director of the social services department and were responsible for admission assessments, discharge planning. SSD stated the social services department assisted residents with dental, optometry, podiatry and psychiatric appointments to ensure residents' physical, mental and psychosocial needs were met. SSD stated they had been working since 5/2025. [...]
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview and medical record and document review, the facility failed to provide services for activities of daily living for 1 (Resident 50) of 8 sampled residents when: For Resident 50, fingernails were long and had black debris under the fingernails. These failures resulted in resident not having their hygiene maintained and had the potential to increase risk for infection.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observation, interview, and medical record review, the facility failed to follow the hemodialysis (treatment to remove waste products and excess fluid from the blood when kidneys are not functioning properly) care plan for one (Resident 50) of eight sampled residents reviewed. This failure did not ensure a hemodialysis resident received the service consistent with professional standards of practice and a person-centered care plan.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide appropriate diet texture according to physician orders for two of three sampled residents (Resident 23 and 5) when both received a minced and moist meat texture instead of chopped. These failures resulted in Resident 5 and 23 experiencing a lower quality of life when they received a less advanced diet which was not to their documented preference. A review of Resident 23's admission record titled, admission Record, dated 9/25/25, indicated Resident 23 was admitted to the facility for senile degeneration of brain and hypertension (high blood pressure). [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure two (Residents 9 and 69) out of eight sampled residents received appropriate catheter care per facility policy when there were inconsistent cleaning methods used by staff. This failure had the potential to result in increased risk of urinary tract infections for residents 9 and 69.
January 15, 2025Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide appropriate safety measures and adequate supervision to prevent one of three residents (Resident 1) from slipping out of bed and falling on the floor during incontinence care. The failure to provide adequate measures to prevent a dependent resident from slipping off the bed and falling onto the floor during incontinence care, resulted in Resident 1 being transported to the emergency department for further evaluation, requiring 15 stitches to maintain closure of the laceration (cut) on the right lower leg, and fracturing (partial or complete break in the bone) their right shoulder.
June 20, 2024Standard inspection · 5 citations
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure supplies stored in the Lexington medication storage room were appropriate for use when: 1. Ten Female Luer Lock Caps (a device used to seal syringes [pumps used for drawing up and expelling liquids or suspensions into the body]) were expired. 2. Two Statlock Catheter Stabilization Devices (designed to stabilize peripherally-inserted central catheters or PICCs [a long, thin tube inserted through an arm and passed through to the larger veins near the heart]) were expired. 3. One IV Catheter was expired. 4. One Kangaroo Feeding Bag Set (a spike, tubing, and bag for liquid nutrition delivery directly into the digestive tract) was expired. These failures had the potential for residents to receive expired, ineffective, and contaminated medications and treatments.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a stock medication bottle of Senna (a laxative for short-term treatment of constipation) had a legible expiration date and was removed from resident use. These failures had the potential for the residents to receive expired and ineffective medication treatment.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow kitchen practices that prevent cross-contamination and food borne illness when: 1. Chopping boards were in poor condition and stained; 2. Freezer temperature log did not have temperatures recorded for 6/15/24 and 6/16/24. These failures had the potential to cause food borne illness to a highly susceptible population of 117 residents who received food from the kitchen.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure staff followed infection control procedures for four of nine sampled residents (Residents 43, 326, 331, and 328) when facility did not ensure staff: 1. washed hands with soap and water after caring for resident rooms who had clostridioides difficile (c. diff, bacteria that causes diarrhea and inflammation of the colon which can be life-threatening), 2. used appropriate germicidal wipes to disinfect equipment after use on a resident with c. diff and, 3. were trained on infection control and hand hygiene techniques. This failure had the potential for the spread of c. diff through the facility.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide hygiene care in a reasonable time for one of nine sampled residents (Resident 43) when Resident 43 had to wait in stool and urine for 45 minutes before staff could change the resident. This failure caused Resident 43 to feel dejected because she had to wait 45 minutes for assistance and had the potential for Resident 43 to be at risk of skin breakdown due to exposure to urine and stool.
May 17, 2024Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to provide appropriate safety measures and adequate supervision to prevent one of two residents (Resident 1) from rolling out of bed and falling on the floor during a bed linen change. The failure to provide sufficient staff or adequate measures to prevent a dependent resident from rolling off the bed during a bed linen change, which resulted in Resident 1 being transported to the emergency department for evaluation after the fall caused a brief loss of consciousness and a headache which lasted over a week.
September 12, 2023Complaint inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, for one of two sampled residents (Resident 1), the facility failed to ensure Resident 1's clinical record was accurately documented when Resident 1's right heel ulcer was documented in the Treatment Administration Record (TAR) as a right lower leg ulcer. This failure had the potential to result in uncoordinated care.
March 4, 2022Standard inspection · 10 citations
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure two of 20 sampled residents (Resident 10 and Resident 48) received showers, bed baths and personal hygiene when: 1. Resident 10 did not receive showers or bed baths and had greasy hair and long fingernails with black matter underneath; and 2. Resident 48 had long nails with black matter underneath. These failures had the potential for Resident 10 and 48 to develop an infection from lack of proper hygiene and to injure themselves with long fingernails.
- E Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure two of 29 sampled residents' (Resident 63 and 67) body weights were monitored according to physician's orders when Resident 63 and 67's body weight records were missing. This failure put Resident 63 and 67 at risk for not receiving appropriate evaluations, interventions and or modifications to manage the causes for nutritional risks.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure Oxygen (O2) and CPAP (a machine that helps maintain the airway remain open by providing a steady flow of air at constant pressure) physician orders were established and followed for one of 29 sampled residents (Resident 27) when resident 27 used O2 and CPAP as needed without physician orders. This failure had the potential for Resident 27 to receive the wrong dose of O2 and to use the CPAP at a wrong setting.
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure its medication error rate did not exceed five percent for one of four sampled residents (Resident 18). There were two medication errors out of 25 opportunities resulting in an eight percent (%) medication error rate when Resident 18 did not receive Amlodipine Besylate (medication for high blood pressure) and the wrong dose of Folic Acid (a vitamin supplement to help make red blood cells) was administered. This failure resulted in Resident 18 not receiving medications per physician orders and it had the potential for Resident 18 to experience uncontrolled high blood pressure.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, the facility failed to monitor room temperature for one of two medication storage rooms (Med room [ROOM NUMBER]) from 12/2021 through 1/2022. This failure had the potential to affect the potency and effectiveness of medications stored in Med room [ROOM NUMBER].
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure food served was attractive and palatable for one of five sampled residents (Resident 36) when over cooked, brown peas were served for lunch. This deficient practice had the potential to impact Resident 36's nutritional status.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and document review, the facility failed to follow COVID-19 (a respiratory disease caused by the SARS-CoV-2 virus) infection procedures for one of one sampled resident (Resident 101) when Resident 101 was not tested for COVID 19 after admission from the acute care hospital and proper signage and Personal Protective Equipment (PPE, equipment worn to minimize exposure to hazards) was not provided. This practice had the potential for the spread of COVID-19 infections to residents and staff.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident room doorknob was properly working and tightly fastened to the door for one of 29 sampled residents (Resident 19) when Resident 19's room doorknob was loose. This failure had the potential for Resident 19 to experience a fall and avoidable injuries.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview and record review the facility failed to act upon consultant pharmacist's recommendations for Gradual Dose Reduction (GDR, stepwise tapering of a dose to determine if symptoms, conditions or risks can be managed by a lower dose or if the dose or the medication can be discontinued) for multiple psychotropic (medications that affect brain activity) medications and a diagnosis clarification for one of 29 sampled residents (Resident 33) when Resident 33's psychotropic medications' dosages remained unchanged for two consecutive months. This failure placed Resident 33 at risk to receive psychotropic medications at a higher dose.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on observation, interview, and document review, the facility failed to identify the indications for use of a psychotropic (any drug that affects brain activities associated with mental processes and behavior) medication for one of one sampled resident (Resident 87) when specific behavior was not identified and clinical rationale was not documented for administering Quetiapine (an antipsychotic medication that affects brain activity associated with mental process and behavior). This failure did not ensure Quetiapine medication was an appropriate medication to treat Resident 87's medical diagnosis of Parkinson (a movement disorder that affects the ability to perform common daily activities).
Fire safety inspections
21 fire safety citations on file: 6 on December 11, 2025, 12 on June 20, 2024, 3 on March 4, 2022.
Every fire safety citation21 citations
- E Meet requirements for the use of electrical equipment.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Install corridor and hallway doors that block smoke.
- C Provide emergency officials' contact information.
- F Properly provide smoke detection systems in areas open to corridors.
- E Install corridor and hallway doors that block smoke.
- E Ensure that testing and maintenance of electrical equipment is performed.
- D Develop and maintain an Emergency Preparedness Program (EP).
- D Conduct testing and exercise requirements.
- D Provide properly protected cooking facilities.
- D Have properly installed hallway dispensers for alcohol-based hand rub.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have properly installed electrical wiring and gas equipment.
- D Provide a written emergency evacuation plan.
- D Meet requirements for the use of electrical equipment.
- D Ensure proper usage of power strips and extension cords.
- D Establish policies and procedures for volunteers.
- D Use approved construction type or materials.
- D Install corridor and hallway doors that block smoke.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | California | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.25 | 4.52 | 3.86 |
| Registered nurses | 0.63 | 0.67 | 0.69 |
| All nursing staff on weekends | 3.78 | 4.09 | 3.42 |
| Nurse aides | 2.37 | ||
| Licensed practical nurses | 1.25 | ||
| Nursing staff turnover (share who left in a year) | 36.5% | 36.7% | 45.8% |
| Registered nurse turnover | 36.8% | 38.1% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.05 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.44 on weekdays and 3.78 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 15.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.64 in April to June 2025 to 4.25 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.25 | 0.63 | 4.44 | 3.78 | 15.4% | 0 of 90 | 117 |
| Oct to Dec 2025 | 4.35 | 0.69 | 4.54 | 3.84 | 13.1% | 0 of 92 | 117 |
| Jul to Sep 2025 | 4.34 | 0.71 | 4.53 | 3.87 | 8.6% | 0 of 92 | 118 |
| Apr to Jun 2025 | 4.64 | 0.74 | 4.92 | 3.93 | 7.6% | 0 of 91 | 116 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| California, Jan to Mar 2026 | 4.36 | 0.59 | 4.52 | 3.97 | 2.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | California | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 4.1 | 10.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.7 | 1.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.0 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.8 | 9.8 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.6 | 4.3 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.8 | 12.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.0 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 17.0 | 11.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.6 | 1.8 |
Owners and operators
Legal business name: TICE VALLEY COMMUNITY HEALTHCARE LLC. CMS links this home to PACS Group, a group of 275 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Truist Bank | 5% or greater mortgage interest | Organization | 12/07/2023 | |
| Jergensen, Joshua | Managing control - governing body | Individual | 02/01/2024 | |
| Londono, Adriano | Managing control - governing body | Individual | 08/03/2025 | |
| Mitchell, John | Managing control - governing body | Individual | 02/01/2024 | |
| Patel, Ashish | Managing control - governing body | Individual | 01/01/2025 | |
| Jergensen, Joshua | Operational/managerial control | Individual | 01/01/2024 | |
| Londono, Adriano | Operational/managerial control | Individual | 08/03/2025 | |
| Mitchell, John | Operational/managerial control | Individual | 01/01/2024 | |
| Oyler, Abraham | Operational/managerial control | Individual | 02/01/2025 | |
| Patel, Ashish | Operational/managerial control | Individual | 04/01/2024 | |
| Providence Administrative Consulting Services Inc | Adp of the SNF | Organization | 02/01/2024 | |
| Londono, Adriano | Adp of the SNF | Individual | 08/03/2025 | |
| Oyler, Abraham | Adp of the SNF | Individual | 12/05/2025 | |
| Patel, Ashish | Adp of the SNF | Individual | 12/05/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on May 7, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on June 17, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on December 11, 2025: "Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on December 11, 2025: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.78 hours per resident per day, below the California average of 4.09.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Walnut Creek Skilled Nursing & Rehabilitation Cent Walnut Creek, 0.1 mi · 2 of 5 stars · 61 citations
- Rossmoor Post Acute Walnut Creek, 0.1 mi · 4 of 5 stars · 38 citations
- Tampico Healthcare Center Walnut Creek, 2.6 mi · 4 of 5 stars · 37 citations
- La Casa Via Transitional Care Center Walnut Creek, 2.7 mi · 5 of 5 stars · 25 citations
- Moraga Post Acute Moraga, 3.4 mi · 5 of 5 stars · 26 citations
- Rosewood Post Acute Pleasant Hill, 3.9 mi · 4 of 5 stars · 28 citations
- Pleasant Hill Post Acute Pleasant Hill, 3.9 mi · 4 of 5 stars · 23 citations
- Shadelands Post Acute Walnut Creek, 4.6 mi · 4 of 5 stars · 21 citations
California contacts for a concern about a nursing home
These are the official offices in California. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: California Department of Public Health, Center for Health Care Quality, Licensing and Certification Program, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: California Long-Term Care Ombudsman Program, 1-800-231-4024. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Cal Health Find, where California publishes its own records on licensed homes.
Common questions
- What is Tice Valley Post Acute's Medicare star rating?
- CMS rates Tice Valley Post Acute 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Tice Valley Post Acute get at its last inspection?
- 5 health deficiencies at the standard inspection on December 11, 2025. The California average is 15.6.
- Has Tice Valley Post Acute been fined?
- CMS lists no fines in the last three years.
- Does Tice Valley Post Acute accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Tice Valley Post Acute?
- CMS lists 14 owners and managers, and links the home to PACS Group. Legal business name: TICE VALLEY COMMUNITY HEALTHCARE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.