Home / South Carolina / Walterboro
Veterans Victory House
2461 Sidney Road, Walterboro, SC 29488 · Colleton County · (843) 538-3000
220 certified beds, about 184 residents a day · Government - State · Medicare and Medicaid since 2007
CMS Care Compare ratings, data as of September 1, 2026 · CCN 425386 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 14, 2026, inspectors cited 0 health deficiencies (the South Carolina average is 3.7, the national average 9.2).
None of its 4 health citations since January 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.61 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.63 of those hours.
34.6% of nursing staff left within the year CMS measured (South Carolina average 45.9%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.
May 14, 2026Standard inspection · 0 citations
February 21, 2025Standard inspection · 1 citation
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to ensure all items in the freezer and dry storage were sealed, labeled, and dated. The facility also failed to ensure hair coverings were used properly and dishes were clean and allowed to dry before stacking. These failures had the potential to affect all 181 residents in the facility who consumed food from the kitchen.
January 19, 2024Standard inspection · 3 citations
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on the facility policy titled, Catheter Care (Male), observations and interview, the facility failed to ensure a procedure was followed during Foley catheter care for Resident (R)76, to aid in the prevention of infection.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to assure that a medication was administered to Resident (R)242, according to physician orders resulting into significant medication errors for 1 of 3 residents reviewed for respiratory care.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on the facility policy titled, Hand Hygiene, observations and interview, the facility failed to ensure proper hand hygiene during catheter care for Resident (R)76 for 1 of 3 residents reviewed with catheters.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.61 | 3.84 | 3.86 |
| Registered nurses | 0.63 | 0.63 | 0.69 |
| All nursing staff on weekends | 3.09 | 3.33 | 3.42 |
| Nurse aides | 2.22 | ||
| Licensed practical nurses | 0.75 | ||
| Nursing staff turnover (share who left in a year) | 34.6% | 45.9% | 45.8% |
| Registered nurse turnover | 36.7% | 42.1% | 42.9% |
| Administrators who left | 2 |
CMS expects 3.01 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.81 on weekdays and 3.09 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.40 in April to June 2025 to 3.61 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.61 | 0.63 | 3.81 | 3.09 | 0.1% | 0 of 90 | 184 |
| Oct to Dec 2025 | 3.57 | 0.63 | 3.79 | 3.03 | 0.1% | 0 of 92 | 185 |
| Jul to Sep 2025 | 3.48 | 0.66 | 3.71 | 2.90 | 0.1% | 0 of 92 | 190 |
| Apr to Jun 2025 | 3.40 | 0.49 | 3.57 | 2.97 | 0.0% | 0 of 91 | 187 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Carolina, Jan to Mar 2026 | 3.62 | 0.53 | 3.81 | 3.13 | 7.2% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.5 | 11.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.2 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.3 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 8.3 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 9.3 | 12.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.3 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 19.5 | 15.3 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.1 | 1.8 | 1.8 |
Owners and operators
Legal business name: STATE OF SOUTH CAROLINA COMPTROLLER GENERAL.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Hilliard, Heyward | Corporate director | Individual | 01/01/2025 | |
| Newlands, Frank | Corporate director | Individual | 01/01/2024 | |
| Patterson, Bobby | Corporate director | Individual | 01/01/2025 | |
| Smelser, Theresa | Corporate officer | Individual | 01/01/2024 | |
| State of South Carolina Comptroller General | Operational/managerial control | Organization | 01/01/2025 | |
| Hilliard, Heyward | Operational/managerial control | Individual | 01/01/2025 | |
| Newlands, Frank | Operational/managerial control | Individual | 01/01/2025 | |
| Patterson, Bobby | Operational/managerial control | Individual | 01/01/2025 | |
| Smelser, Theresa | Operational/managerial control | Individual | 01/01/2025 | |
| Newlands, Frank | Adp of the SNF | Individual | 09/27/2025 | |
| Patterson, Bobby | Adp of the SNF | Individual | 01/01/2025 | |
| Smelser, Theresa | Adp of the SNF | Individual | 09/27/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on February 21, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on January 19, 2024: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on January 19, 2024: "Ensure that residents are free from significant medication errors."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on January 19, 2024: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.09 hours per resident per day, below the South Carolina average of 3.33.
- How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.
Other nursing homes nearby
- Pruitthealth- Walterboro Walterboro, 2.4 mi · 3 of 5 stars · 21 citations
- St. George Healthcare Center Saint George, 21.4 mi · 3 of 5 stars · 13 citations
South Carolina contacts for a concern about a nursing home
These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Carolina Department of Public Health, Healthcare Quality, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Carolina Long Term Care Ombudsman Program, Department on Aging, 1-800-868-9095. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: SC Survey and Certification Public CMS-2567 Search, where South Carolina publishes its own records on licensed homes.
Common questions
- What is Veterans Victory House's Medicare star rating?
- CMS rates Veterans Victory House 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Veterans Victory House get at its last inspection?
- 0 health deficiencies at the standard inspection on May 14, 2026. The South Carolina average is 3.7.
- Has Veterans Victory House been fined?
- CMS lists no fines in the last three years.
- Does Veterans Victory House accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Veterans Victory House?
- CMS lists 12 owners and managers. Legal business name: STATE OF SOUTH CAROLINA COMPTROLLER GENERAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.