Vivo Healthcare Taylor
6535 Chester Avenue, Jacksonville, FL 32217 · Duval County · (904) 731-8230
120 certified beds · Non profit - Corporation · Medicare and Medicaid since 1993
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105821 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on October 2, 2025, inspectors cited 1 health deficiency (the Florida average is 7.1, the national average 9.2).
None of its 6 health citations since December 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
52.9% of nursing staff left within the year CMS measured (Florida average 41.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.
October 2, 2025Standard inspection · 1 citation
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record review, staff interviews, and a review of facility policies and procedures, the facility failed to ensure that one (Resident #73) of 15 residents who required respiratory care, received supplemental oxygen at a flow rate of 2 liters per minute (L/min) as prescribed by the physician.
October 19, 2023Standard inspection · 3 citations
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on interview and record review, the facility failed to promote and facilitate resident self-determination through support of resident choice to interact with members of the community and participate in community activities outside of the facility for one (Resident #14) of 22 residents in the total sample.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to 1) Provide evidence that alleged violations of abuse were thoroughly investigated, and 2) Prevent further potential abuse while the investigation was in progress for two (Residents #68 and #44 ) of two residents whose grievances were reviewed, from a total sample of 22 residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that two (Resident #7 and #68) of three residents who were reviewed for inability to carry out activities of daily living, from a total sample of 22 residents, received necessary assistance to maintain good grooming and personal hygiene.
December 16, 2021Standard inspection · 2 citations
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure that three (Residents #26, #38 and #44) of 11 residents receiving respiratory care, from a total sample of 25 residents, were provided such care, consistent with professional standards of practice and physicians' orders. This failure could place these 11 residents at risk for respiratory complications.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure that one (Resident #26) of 25 sampled residents, remained free of significant medication errors, by failing to administer blood pressure medication as ordered. Failure to administer blood pressure medication as ordered, following parameters set by the physician, could result in a risk of injury from falls and/or extreme hypotension/shock, which could be life-threatening.
Fire safety inspections
1 fire safety citation on file: 1 on October 2, 2025.
Every fire safety citation1 citation
- D Provide properly protected cooking facilities.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | not reported | 3.82 | 3.86 |
| Registered nurses | not reported | 0.73 | 0.69 |
| All nursing staff on weekends | not reported | 3.49 | 3.42 |
| Nurse aides | not reported | ||
| Licensed practical nurses | not reported | ||
| Nursing staff turnover (share who left in a year) | 52.9% | 41.4% | 45.8% |
| Registered nurse turnover | 53.3% | 46.0% | 42.9% |
| Administrators who left | 1 |
CMS note on this home's staffing data: The accuracy of the staffing data for this measure could not be validated by CMS.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.73 on weekdays and 3.35 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 16.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.51 in April to June 2025 to 3.62 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.62 | 0.43 | 3.73 | 3.35 | 16.6% | 0 of 90 | 99 |
| Oct to Dec 2025 | 3.56 | 0.59 | 3.65 | 3.33 | 19.9% | 0 of 92 | 80 |
| Jul to Sep 2025 | 3.45 | 0.56 | 3.55 | 3.18 | 16.3% | 0 of 92 | 81 |
| Apr to Jun 2025 | 3.51 | 0.51 | 3.60 | 3.26 | 12.3% | 0 of 91 | 74 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.4 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.5 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.1 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.8 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.6 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.4 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.2 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 1.1 | 1.8 |
Owners and operators
Legal business name: THE FANNIE E. TAYLOR HOME FOR THE AGED - CARE CENTER, INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Barber Jr, John W | Corporate director | Individual | 04/01/2011 | |
| Hoeckelberg, Deborah | Corporate director | Individual | 01/01/2013 | |
| Potgieter, Retha | Corporate officer | Individual | 01/01/2023 | |
| Barber Jr, John W | Operational/managerial control | Individual | 12/01/2023 | |
| Engelkes, Barbara | Operational/managerial control | Individual | 12/01/2023 | |
| Fletchall, Mary | Operational/managerial control | Individual | 12/01/2023 | |
| Hoeckelberg, Deborah | Operational/managerial control | Individual | 06/06/2010 | |
| Potgieter, Retha | Operational/managerial control | Individual | 12/01/2023 | |
| Barber Jr, John W | Adp of the SNF | Individual | 12/01/2023 | |
| Engelkes, Barbara | Adp of the SNF | Individual | 12/01/2023 | |
| Fletchall, Mary | Adp of the SNF | Individual | 12/01/2023 | |
| Hoeckelberg, Deborah | Adp of the SNF | Individual | 06/06/2010 | |
| Potgieter, Retha | Adp of the SNF | Individual | 12/01/2023 | |
| Samara, David | Adp of the SNF | Individual | 12/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on October 2, 2025: "Provide safe and appropriate respiratory care for a resident when needed."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on October 19, 2023: "Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on October 19, 2023: "Respond appropriately to all alleged violations."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on December 16, 2021: "Ensure that residents are free from significant medication errors."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Palm Garden of Jacksonville Jacksonville, 1 mi · 3 of 5 stars · 23 citations
- Life Care Center of Jacksonville Jacksonville, 1.4 mi · 5 of 5 stars · 3 citations
- Woodland Grove Healthcare & Rehabilitation Center Jacksonville, 2.1 mi · 5 of 5 stars · 5 citations
- Riverwood Center Jacksonville, 2.1 mi · 2 of 5 stars · 26 citations
- Aviata at Jacksonville Jacksonville, 2.2 mi · 3 of 5 stars · 22 citations
- Vivo Healthcare University Jacksonville, 2.4 mi · 3 of 5 stars · 17 citations
- University Crossing Jacksonville, 2.7 mi · 4 of 5 stars · 5 citations
- Aviata at San Jose Jacksonville, 3.4 mi · 3 of 5 stars · 10 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Vivo Healthcare Taylor's Medicare star rating?
- CMS rates Vivo Healthcare Taylor 5 out of 5 stars overall, with 5 for health inspections, no for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Vivo Healthcare Taylor get at its last inspection?
- 1 health deficiency at the standard inspection on October 2, 2025. The Florida average is 7.1.
- Has Vivo Healthcare Taylor been fined?
- CMS lists no fines in the last three years.
- Does Vivo Healthcare Taylor accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Vivo Healthcare Taylor?
- CMS lists 14 owners and managers. Legal business name: THE FANNIE E. TAYLOR HOME FOR THE AGED - CARE CENTER, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.