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Home / Illinois / Bloomington

Westminster Village

2025 East Lincoln Street, Bloomington, IL 61701 · Mc Lean County · (309) 663-6474

48 certified beds, about 41 residents a day · Non profit - Corporation · Medicare since 1985

CMS abuse icon: cited for abuse in a recent inspection Part of a continuing care retirement community Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
5 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 145400 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 29, 2026, inspectors cited 5 health deficiencies (the Illinois average is 12.6, the national average 9.2).

Of 31 health citations since March 2024, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $12,149 in the last three years; the largest was $12,149, and the latest is dated March 26, 2024.

Nurses and nurse aides worked 4.20 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 1.29 of those hours.

36.5% of nursing staff left within the year CMS measured (Illinois average 44.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 31 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
19D
6E
4F
Potential for minimal harm
0A
0B
0C
May 29, 2026Standard inspection, Complaint inspection · 5 citations
  1. F
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    F577 · Resident Rights · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 18, 2026
    Inspectors wroteBased on observation and interview, the facility failed to post notice of the availability of state agency survey results. This failure has the potential to affect all 43 residents in the facility.
  2. F
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 15, 2026
    Inspectors wroteBased on observation and interview, the facility failed to post the daily staffing data in a prominent location that is accessible to residents, staff, and visitors. This failure has the potential to affect all 43 residents in the facility.
  3. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 15, 2026
    Inspectors wroteFailures at this level required more than one deficient practice statement. A. Based on observation and interview, the facility failed to maintain the hot water supply in resident bathrooms and showers in safe operating temperatures. This failure affects seven residents (R3, R11, R13, R36, R47, R48, and R52) out of eleven reviewed for water temperatures on the sample list of 25. B. Based on observation, interview, and record review the facility failed to provide adequate supervision for one of three residents (R8) reviewed for wandering on the sample list of 25.
  4. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 15, 2026
    Inspectors wroteBased on interview and record review the facility failed to protect resident's rights to be free from resident to resident physical abuse. This failure affects two of three residents (R8, R9) reviewed for abuse on the sample list of 25. Findings Include: The facility's Abuse Prevention, Reporting, and Investigation Policy revised May 2026 documents the facility prohibits and is committed to preventing abuse involving any resident. Abuse is the willful infliction of injury. Physical abuse includes hitting, slapping, rough handling or unnecessary force. It is any intentional physical action that causes or could cause harm. R8's Care Plan dated 5/7/26 documents R8 is diagnosed with Alzheimer's Disease. R8 forgets safety concerns and will walk in his room and hallway without assistance. R8 has a history of wandering. [...]
  5. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 15, 2026
    Inspectors wroteBased on interview and record review the facility failed to report an allegation of physical abuse to the State Survey Agency. This failure affects two of three residents (R8, R9) reviewed for abuse on the sample list of 25. Findings Include: The facility's Abuse Prevention, Reporting, and Investigation Policy revised May 2026 documents the facility prohibits and is committed to preventing abuse involving any resident. Abuse is the willful infliction of injury. Physical abuse includes hitting, slapping, rough handling or unnecessary force. It is any intentional physical action that causes or could cause harm. Allegations involving abuse must be reported to the state surveying agency and other required authorities no later than four hours after the allegation is made known. [...]
April 23, 2026Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 8, 2026
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to ensure physician-ordered daily weights were obtained and documented for two (R1 and R4) of the four residents reviewed for edema in a total sample of 10 residents.
March 31, 2026Complaint inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 13, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure staff wore the required personal protective equipment for a resident on enhanced barrier precautions for 1 of 3 residents (R4) reviewed for infection control in the sample of 3.
June 10, 2025Standard inspection · 9 citations
  1. F
    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
    F620 · Resident Rights · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 17, 2025 · disputed by the home (informal dispute resolution)
    Inspectors wroteBased on interview and record review the facility failed to ensure the admissions contract did not waive potential facility liability for losses of residents' personal property. This failure affects all 42 residents in the facility.
  2. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 26, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent further potential abuse by failing to remove an alleged perpetrator (V7 Certified Nursing Assistant (CNA)) from resident care. This failure affects eight (R140, R4, R35, R22, R142, R141, R18, R31) of eight residents reviewed for abuse in the sample list of 32.
  3. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 26, 2025
    Inspectors wroteBased on interview and record review the facility failed to document a root cause or obtain witness statements for fall investigations for four residents (R8,R17,R25,R35) of four residents reviewed for falls in a sample list of 32 residents.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 26, 2025
    Inspectors wrote4. R8's current physician's orders printed 6/10/25 include a physician's orders for an indwelling urinary catheter. R8's hospital admission paperwork dated 4/29/25 to 4/30/25 documents R8 was diagnosed and treated for a Urinary Tract Infection. On 6/8/25 at 2:00PM R8 was observed to have a urinary catheter attached to a drainage bag hanging on the side of his bed. There was no sign on the door to indicate Enhanced Barrier Precautions (EBP) were in place and no bin of Personal Protective Equipment observed outside R8's door. On 6/9/25 at 3:07 PM V2, Director of Nursing verified that since R8 has an indwelling urinary catheter he should be on EBP and further verified R8 is not on EBP. [...]
  5. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 15, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to respect the dignity of one resident of 12 residents (R5) reviewed for dignity in a sample list of 32. Findings Include: R5's current diagnoses list printed 6/10/25 includes the following diagnoses: Parkinson's Disease, Cognitive Communication Deficit, Difficulty in Walking, Muscle Weakness, Lack of Coordination, Dysphagia, Psychotic Disorder, Anxiety, and Major Depression. On 6/8/25 at 8:45AM R14, (R5's roommate/spouse) stated The staff always leave my wife in the dining room until last. She is in the dining room now with her breakfast all over her wheelchair. Sometimes they really rush (R5). She has Parkinson's and it upsets me to see this. (R5) gets anxious and will fight them (the staff). R5 was observed to be in the dining room with only one other resident. [...]
  6. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2025
    Inspectors wroteBased on interview and record review the facility failed to protect the resident's right to be free from misappropriation of property for one of one resident (R14) reviewed for misappropriation in a sample of 32 residents.
  7. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2025
    Inspectors wroteBased on interview and record review the facility failed to complete a baseline assessment or identify and track targeted behaviors, prior to restarting an antipsychotic medication for one resident (R14) of five residents reviewed for unnecessary medication in a sample list of 32 residents. Finding Include: R14's current physician's orders include an order dated 4/16/25 for Olanzapine (antipsychotic) Oral Tablet 2.5 MG (milligrams), Give 1 tablet by mouth one time a day. R14's Medication Administration Record (MAR) documents this medication had previously been discontinued on 3/19/25. There is no documentation to indicate a baseline assessment was completed when restarting this antipsychotic medication. There is no documentation of identification or tracking of target behaviors for the justification of this medication. [...]
  8. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a care plan was accurate and updated to reflect current fall interventions for one (R25) of four residents reviewed for falls in the sample list of 32.
  9. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 30, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to coordinate hospice care to address positioning needs for one (R25) of one resident reviewed for positioning in the sample list of 32.
April 10, 2024Standard inspection · 14 citations
  1. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide feeding assistance, implement nutritional recommendations, evaluate nutritional supplement intakes, notify the physician of significant weight loss, and ensure significant weight loss was evaluated by a dietitian for two (R5, R21) of two residents reviewed for nutrition in the sample list of 31. These failures resulted in R5 experiencing a severe weight loss of 16.65% (percent) in six months and R21 experiencing a 15.6% severe weight loss in two months.
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to label opened prepared foods with the date and time in the refrigerator. This failure has the potential to affect all 90 residents who reside in the facility. Findings Include: The facility's midnight census as of 4/8/24 is documented as 90. On 4/08/24 at 9:00AM, [NAME] slaw, whipped topping, and sour cream were observed in the refrigerator not labeled with a date or the time in which they were opened. At this same time, (V21), Dietary Manager stated I can't say how long these items have been in the refrigerator since they are not labeled. I will discard them. Food items should definitely be labeled with the date and time opened before being placed in the refrigerator.
  3. E
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to obtain orders for oxygen, failed to store, change, and label oxygen and nebulizer tubing in accordance with facility policy (R16, R19, R26) and failed to provide routine cleaning of a humidifier (R15). R15, R16, R19, R26 are four of five residents reviewed for respiratory care in the sample list of 31.
  4. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to implement enhanced barrier precautions as recommended by the Centers for Disease Control and Prevention. This failure affects five (R31, R97, R149, R150, R33) of five residents reviewed for enhanced barrier precautions in the sample list of 31.
  5. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to assess for the ability to self administer medications for three (R37, R97, R101) of three residents reviewed for self administration of medication in the sample list of 31.
  6. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on interview and record review the facility failed to investigate an injury of unknown origin for one (R16) of three residents reviewed for accidents in the sample list of 31.
  7. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on record review and interview the facility failed to conduct careplan meetings for one of one residents (R21) reviewed for careplan meetings in the sample list of 31.
  8. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to document and follow up on a change in condition for one (R28) of 14 residents reviewed for change in condition in the sample list of 31.
  9. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to complete a comprehensive wound assessment for new pressure injuries for two residents (R149, R150) of three residents reviewed for pressure ulcers in a sample list of 31. Findings Include: 1. R150's Nursing admission History dated 3/15/24 at 6:08PM documents R150 was cognitively intact and required staff assistance for transfer and Activities of Daily Living (ADLs) and R150's skin was intact. R150's Minimum Data Set (MDS) dated [DATE] documents R150 has two Stage II pressure Ulcers. R150's Order Summary printed 4/10/24 at 4:03PM includes a physician's order originating 3/27/24 for Right buttock open area: Cleanse with Normal Saline, apply hydrocolloid every evening shift every 3 day(s). This order summary also documents a physician's order originating 4/9/24 for Left buttock open area: [...]
  10. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure oxygen canisters were secure (R101), thoroughly investigate falls, and care plan and implement fall interventions (R5). R101 and R5 are two of three residents reviewed for accidents in the sample list of 31.
  11. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to perform complete urinary catheter care, failed to prevent cross contamination during urinary catheter care, and failed to maintain the urinary collection bag in a dignity bag and off the floor for three residents (R33, R31, R97) of four residents reviewed for catheter care in a sample list of 31 residents. Findings Include: 1. R33's Physician's Orders for 4/1/24 to 4/30/24 document a Physician's order for urinary catheter care daily and as needed. On 4/10/24 at 11:00 AM V22, Certified Nurse's Aide (CNA) and V23 Certified Nurse's Aide (CNA) proceeded to perform catheter care for R33. R33 was wearing a pull up style incontinence garment. R33 had a bowel movement prior to care. V23 retracted R33's foreskin and cleaned R33's penis from tip to base. V23 cleansed the catheter tubing from insertion site downward. [...]
  12. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on interview and record record review the facility failed to complete/accurately complete psychotropic medication assessments, quantify behaviors to justify the use of psychotropic medication, and attempt nonpharmacological interventions for behaviors for two residents (R14,R5) of five residents reviewed for psychotropic medications in a sample list of 31 residents. 1.) R5's Order Summary Report dated 4/10/24 documents R5 was admitted to the facility on [DATE] with diagnoses including Anxiety Disorder, Major Depressive Disorder, Delusional Disorder, and Paranoid Personality Disorder. [...]
  13. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on interview and record review the facility failed to maintain documentation of immunization status, and offer/administer Pneumococcal and Influenza (Flu) Vaccines for three (R31,R21,R26) of five residents reviewed for immunizations in the sample list of 31.
  14. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on record review and interview the facility failed to offer and administer COVID-19 vaccination boosters to two (R31, R21) of five residents reviewed for COVID-19 vaccinations in a sample list of 31 residents.
March 26, 2024Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 29, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to utilize the safest assistive devices for one resident (R1) of three residents reviewed for falls in a sample list of three residents. This failure resulted in (R1) slipping from a sit to stand lift and sustaining a dislocated shoulder requiring closed reduction. Findings Include: 1. R1's Care Plan updated 3/5/24 includes the following diagnoses: Fall, Chronic kidney Disease Type III, Congestive Heart Failure, Muscle Weakness, Difficulty Walking, Unsteadiness on Feet, Abnormal Gait, Lack of Coordination, and Abnormal Postures. This Care Plan documents R1 is High Risk for Falls. R1's Minimum Data Set (MDS) dated [DATE] documents R1 is moderately cognitively impaired, has functional limitations to all four extremities, uses a manual wheelchair and is totally dependent to roll wheelchair 150 Feet. [...]

Fire safety inspections

17 fire safety citations on file: 6 on June 10, 2025, 4 on April 10, 2024, 7 on June 23, 2023.

Every fire safety citation17 citations
  1. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 10, 2025 · Corrected (the home has a date of correction)
  2. F
    Have simulated fire drills held at unexpected times.
    K 712 · June 10, 2025 · Corrected (the home has a date of correction)
  3. E
    Install a two-hour-resistant firewall separation.
    K 133 · June 10, 2025 · Corrected (the home has a date of correction)
  4. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · June 10, 2025 · Corrected (the home has a date of correction)
  5. E
    Provide properly protected cooking facilities.
    K 324 · June 10, 2025 · Corrected (the home has a date of correction)
  6. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · June 10, 2025 · Corrected (the home has a date of correction)
  7. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 10, 2024 · Corrected (the home has a date of correction)
  8. F
    Have simulated fire drills held at unexpected times.
    K 712 · April 10, 2024 · Corrected (the home has a date of correction)
  9. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 10, 2024 · Corrected (the home has a date of correction)
  10. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · April 10, 2024 · Corrected (the home has a date of correction)
  11. F
    Establish roles under a Waiver declared by secretary.
    E 26 · June 23, 2023 · Corrected (the home has a date of correction)
  12. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 23, 2023 · Corrected (the home has a date of correction)
  13. F
    Have simulated fire drills held at unexpected times.
    K 712 · June 23, 2023 · Corrected (the home has a date of correction)
  14. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 23, 2023 · Corrected (the home has a date of correction)
  15. E
    Install a two-hour-resistant firewall separation.
    K 133 · June 23, 2023 · Corrected (the home has a date of correction)
  16. E
    Install corridor and hallway doors that block smoke.
    K 363 · June 23, 2023 · Corrected (the home has a date of correction)
  17. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · June 23, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
March 26, 2024Fine $12,149
March 26, 2024Payment Denial 5 days from April 24, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIllinoisUnited States
All nursing staff (RN, LPN and aides)4.203.453.86
Registered nurses1.290.720.69
All nursing staff on weekends3.633.073.42
Nurse aides2.68
Licensed practical nurses0.24
Nursing staff turnover (share who left in a year)36.5%44.5%45.8%
Registered nurse turnover27.3%41.8%42.9%
Administrators who left0

CMS expects 3.54 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.43 on weekdays and 3.63 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.53 in April to June 2025 to 4.20 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.201.294.433.63 0.0%0 of 9041
Oct to Dec 20254.121.134.283.71 0.0%0 of 9242
Jul to Sep 20254.291.354.453.87 0.0%0 of 9243
Apr to Jun 20254.531.464.734.02 0.0%0 of 9141
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Illinois, Jan to Mar 20263.260.653.402.925.4%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIllinoisUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
15.713.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
4.00.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
6.91.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.43.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.62.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
32.714.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.84.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
11.521.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
26.826.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.313.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.42.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.82.21.8

Owners and operators

Legal business name: WESTMINSTER VILLAGE INC.

NameRoleTypeShareSince
Armstrong, CarlosCorporate directorIndividual04/15/2021
Beaty, ChadCorporate directorIndividual06/20/2024
Buettner, ChrisCorporate directorIndividual06/18/2019
Curtis, SarahCorporate directorIndividual06/15/2017
Dekeersgieter, MarkCorporate directorIndividual06/20/2024
Frerichs, TroyCorporate directorIndividual04/15/2021
Hall, MonicaCorporate directorIndividual05/15/2021
Hinch, NateCorporate directorIndividual06/16/2022
Hosea, ArleneCorporate directorIndividual06/20/2024
McClellan, StephanieCorporate directorIndividual02/27/2025
Schill, KelvinCorporate directorIndividual02/20/2020
Teichman, CarlCorporate directorIndividual08/20/2015
Yont, GregCorporate directorIndividual08/17/2023
Riehle, MatthewCorporate officerIndividual02/14/2023
Williams, KatieCorporate officerIndividual06/08/2015
Baker, ChristineOperational/managerial controlIndividual02/10/2019
Lau, DanielOperational/managerial controlIndividual05/15/2018
Williams, KatieOperational/managerial controlIndividual06/08/2015
Baker, ChristineAdp of the SNFIndividual05/29/2025
Lau, DanielAdp of the SNFIndividual05/08/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on May 29, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 6 problems in this area, most recently on May 29, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 5 problems in this area, most recently on March 31, 2026: "Provide and implement an infection prevention and control program."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 29, 2026: "Allow residents to easily view the nursing home's survey results and communicate with advocate agencies."

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Common questions

What is Westminster Village's Medicare star rating?
CMS rates Westminster Village 3 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Westminster Village get at its last inspection?
5 health deficiencies at the standard inspection on May 29, 2026. The Illinois average is 12.6.
Has Westminster Village been fined?
Yes. CMS lists 1 fine totaling $12,149 in the last three years.
Does Westminster Village accept Medicaid?
CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns Westminster Village?
CMS lists 20 owners and managers. Legal business name: WESTMINSTER VILLAGE INC.

Sources

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