Westminster Village
2025 East Lincoln Street, Bloomington, IL 61701 · Mc Lean County · (309) 663-6474
48 certified beds, about 41 residents a day · Non profit - Corporation · Medicare since 1985
CMS Care Compare ratings, data as of September 1, 2026 · CCN 145400 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 29, 2026, inspectors cited 5 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 31 health citations since March 2024, 2 were rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $12,149 in the last three years; the largest was $12,149, and the latest is dated March 26, 2024.
Nurses and nurse aides worked 4.20 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 1.29 of those hours.
36.5% of nursing staff left within the year CMS measured (Illinois average 44.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 31 health citations on file.
May 29, 2026Standard inspection, Complaint inspection · 5 citations
- F Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Inspectors wroteBased on observation and interview, the facility failed to post notice of the availability of state agency survey results. This failure has the potential to affect all 43 residents in the facility.
- F Post nurse staffing information every day.
Inspectors wroteBased on observation and interview, the facility failed to post the daily staffing data in a prominent location that is accessible to residents, staff, and visitors. This failure has the potential to affect all 43 residents in the facility.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteFailures at this level required more than one deficient practice statement. A. Based on observation and interview, the facility failed to maintain the hot water supply in resident bathrooms and showers in safe operating temperatures. This failure affects seven residents (R3, R11, R13, R36, R47, R48, and R52) out of eleven reviewed for water temperatures on the sample list of 25. B. Based on observation, interview, and record review the facility failed to provide adequate supervision for one of three residents (R8) reviewed for wandering on the sample list of 25.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review the facility failed to protect resident's rights to be free from resident to resident physical abuse. This failure affects two of three residents (R8, R9) reviewed for abuse on the sample list of 25. Findings Include: The facility's Abuse Prevention, Reporting, and Investigation Policy revised May 2026 documents the facility prohibits and is committed to preventing abuse involving any resident. Abuse is the willful infliction of injury. Physical abuse includes hitting, slapping, rough handling or unnecessary force. It is any intentional physical action that causes or could cause harm. R8's Care Plan dated 5/7/26 documents R8 is diagnosed with Alzheimer's Disease. R8 forgets safety concerns and will walk in his room and hallway without assistance. R8 has a history of wandering. [...]
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review the facility failed to report an allegation of physical abuse to the State Survey Agency. This failure affects two of three residents (R8, R9) reviewed for abuse on the sample list of 25. Findings Include: The facility's Abuse Prevention, Reporting, and Investigation Policy revised May 2026 documents the facility prohibits and is committed to preventing abuse involving any resident. Abuse is the willful infliction of injury. Physical abuse includes hitting, slapping, rough handling or unnecessary force. It is any intentional physical action that causes or could cause harm. Allegations involving abuse must be reported to the state surveying agency and other required authorities no later than four hours after the allegation is made known. [...]
April 23, 2026Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interviews, and record review, the facility failed to ensure physician-ordered daily weights were obtained and documented for two (R1 and R4) of the four residents reviewed for edema in a total sample of 10 residents.
March 31, 2026Complaint inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure staff wore the required personal protective equipment for a resident on enhanced barrier precautions for 1 of 3 residents (R4) reviewed for infection control in the sample of 3.
June 10, 2025Standard inspection · 9 citations
- F Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Inspectors wroteBased on interview and record review the facility failed to ensure the admissions contract did not waive potential facility liability for losses of residents' personal property. This failure affects all 42 residents in the facility.
- E Respond appropriately to all alleged violations.
Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent further potential abuse by failing to remove an alleged perpetrator (V7 Certified Nursing Assistant (CNA)) from resident care. This failure affects eight (R140, R4, R35, R22, R142, R141, R18, R31) of eight residents reviewed for abuse in the sample list of 32.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review the facility failed to document a root cause or obtain witness statements for fall investigations for four residents (R8,R17,R25,R35) of four residents reviewed for falls in a sample list of 32 residents.
- E Provide and implement an infection prevention and control program.
Inspectors wrote4. R8's current physician's orders printed 6/10/25 include a physician's orders for an indwelling urinary catheter. R8's hospital admission paperwork dated 4/29/25 to 4/30/25 documents R8 was diagnosed and treated for a Urinary Tract Infection. On 6/8/25 at 2:00PM R8 was observed to have a urinary catheter attached to a drainage bag hanging on the side of his bed. There was no sign on the door to indicate Enhanced Barrier Precautions (EBP) were in place and no bin of Personal Protective Equipment observed outside R8's door. On 6/9/25 at 3:07 PM V2, Director of Nursing verified that since R8 has an indwelling urinary catheter he should be on EBP and further verified R8 is not on EBP. [...]
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review the facility failed to respect the dignity of one resident of 12 residents (R5) reviewed for dignity in a sample list of 32. Findings Include: R5's current diagnoses list printed 6/10/25 includes the following diagnoses: Parkinson's Disease, Cognitive Communication Deficit, Difficulty in Walking, Muscle Weakness, Lack of Coordination, Dysphagia, Psychotic Disorder, Anxiety, and Major Depression. On 6/8/25 at 8:45AM R14, (R5's roommate/spouse) stated The staff always leave my wife in the dining room until last. She is in the dining room now with her breakfast all over her wheelchair. Sometimes they really rush (R5). She has Parkinson's and it upsets me to see this. (R5) gets anxious and will fight them (the staff). R5 was observed to be in the dining room with only one other resident. [...]
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on interview and record review the facility failed to protect the resident's right to be free from misappropriation of property for one of one resident (R14) reviewed for misappropriation in a sample of 32 residents.
- D Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on interview and record review the facility failed to complete a baseline assessment or identify and track targeted behaviors, prior to restarting an antipsychotic medication for one resident (R14) of five residents reviewed for unnecessary medication in a sample list of 32 residents. Finding Include: R14's current physician's orders include an order dated 4/16/25 for Olanzapine (antipsychotic) Oral Tablet 2.5 MG (milligrams), Give 1 tablet by mouth one time a day. R14's Medication Administration Record (MAR) documents this medication had previously been discontinued on 3/19/25. There is no documentation to indicate a baseline assessment was completed when restarting this antipsychotic medication. There is no documentation of identification or tracking of target behaviors for the justification of this medication. [...]
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a care plan was accurate and updated to reflect current fall interventions for one (R25) of four residents reviewed for falls in the sample list of 32.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review the facility failed to coordinate hospice care to address positioning needs for one (R25) of one resident reviewed for positioning in the sample list of 32.
April 10, 2024Standard inspection · 14 citations
- G Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide feeding assistance, implement nutritional recommendations, evaluate nutritional supplement intakes, notify the physician of significant weight loss, and ensure significant weight loss was evaluated by a dietitian for two (R5, R21) of two residents reviewed for nutrition in the sample list of 31. These failures resulted in R5 experiencing a severe weight loss of 16.65% (percent) in six months and R21 experiencing a 15.6% severe weight loss in two months.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview and record review the facility failed to label opened prepared foods with the date and time in the refrigerator. This failure has the potential to affect all 90 residents who reside in the facility. Findings Include: The facility's midnight census as of 4/8/24 is documented as 90. On 4/08/24 at 9:00AM, [NAME] slaw, whipped topping, and sour cream were observed in the refrigerator not labeled with a date or the time in which they were opened. At this same time, (V21), Dietary Manager stated I can't say how long these items have been in the refrigerator since they are not labeled. I will discard them. Food items should definitely be labeled with the date and time opened before being placed in the refrigerator.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review the facility failed to obtain orders for oxygen, failed to store, change, and label oxygen and nebulizer tubing in accordance with facility policy (R16, R19, R26) and failed to provide routine cleaning of a humidifier (R15). R15, R16, R19, R26 are four of five residents reviewed for respiratory care in the sample list of 31.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to implement enhanced barrier precautions as recommended by the Centers for Disease Control and Prevention. This failure affects five (R31, R97, R149, R150, R33) of five residents reviewed for enhanced barrier precautions in the sample list of 31.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview, and record review the facility failed to assess for the ability to self administer medications for three (R37, R97, R101) of three residents reviewed for self administration of medication in the sample list of 31.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review the facility failed to investigate an injury of unknown origin for one (R16) of three residents reviewed for accidents in the sample list of 31.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and interview the facility failed to conduct careplan meetings for one of one residents (R21) reviewed for careplan meetings in the sample list of 31.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review the facility failed to document and follow up on a change in condition for one (R28) of 14 residents reviewed for change in condition in the sample list of 31.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review the facility failed to complete a comprehensive wound assessment for new pressure injuries for two residents (R149, R150) of three residents reviewed for pressure ulcers in a sample list of 31. Findings Include: 1. R150's Nursing admission History dated 3/15/24 at 6:08PM documents R150 was cognitively intact and required staff assistance for transfer and Activities of Daily Living (ADLs) and R150's skin was intact. R150's Minimum Data Set (MDS) dated [DATE] documents R150 has two Stage II pressure Ulcers. R150's Order Summary printed 4/10/24 at 4:03PM includes a physician's order originating 3/27/24 for Right buttock open area: Cleanse with Normal Saline, apply hydrocolloid every evening shift every 3 day(s). This order summary also documents a physician's order originating 4/9/24 for Left buttock open area: [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure oxygen canisters were secure (R101), thoroughly investigate falls, and care plan and implement fall interventions (R5). R101 and R5 are two of three residents reviewed for accidents in the sample list of 31.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review the facility failed to perform complete urinary catheter care, failed to prevent cross contamination during urinary catheter care, and failed to maintain the urinary collection bag in a dignity bag and off the floor for three residents (R33, R31, R97) of four residents reviewed for catheter care in a sample list of 31 residents. Findings Include: 1. R33's Physician's Orders for 4/1/24 to 4/30/24 document a Physician's order for urinary catheter care daily and as needed. On 4/10/24 at 11:00 AM V22, Certified Nurse's Aide (CNA) and V23 Certified Nurse's Aide (CNA) proceeded to perform catheter care for R33. R33 was wearing a pull up style incontinence garment. R33 had a bowel movement prior to care. V23 retracted R33's foreskin and cleaned R33's penis from tip to base. V23 cleansed the catheter tubing from insertion site downward. [...]
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview and record record review the facility failed to complete/accurately complete psychotropic medication assessments, quantify behaviors to justify the use of psychotropic medication, and attempt nonpharmacological interventions for behaviors for two residents (R14,R5) of five residents reviewed for psychotropic medications in a sample list of 31 residents. 1.) R5's Order Summary Report dated 4/10/24 documents R5 was admitted to the facility on [DATE] with diagnoses including Anxiety Disorder, Major Depressive Disorder, Delusional Disorder, and Paranoid Personality Disorder. [...]
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review the facility failed to maintain documentation of immunization status, and offer/administer Pneumococcal and Influenza (Flu) Vaccines for three (R31,R21,R26) of five residents reviewed for immunizations in the sample list of 31.
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on record review and interview the facility failed to offer and administer COVID-19 vaccination boosters to two (R31, R21) of five residents reviewed for COVID-19 vaccinations in a sample list of 31 residents.
March 26, 2024Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review the facility failed to utilize the safest assistive devices for one resident (R1) of three residents reviewed for falls in a sample list of three residents. This failure resulted in (R1) slipping from a sit to stand lift and sustaining a dislocated shoulder requiring closed reduction. Findings Include: 1. R1's Care Plan updated 3/5/24 includes the following diagnoses: Fall, Chronic kidney Disease Type III, Congestive Heart Failure, Muscle Weakness, Difficulty Walking, Unsteadiness on Feet, Abnormal Gait, Lack of Coordination, and Abnormal Postures. This Care Plan documents R1 is High Risk for Falls. R1's Minimum Data Set (MDS) dated [DATE] documents R1 is moderately cognitively impaired, has functional limitations to all four extremities, uses a manual wheelchair and is totally dependent to roll wheelchair 150 Feet. [...]
Fire safety inspections
17 fire safety citations on file: 6 on June 10, 2025, 4 on April 10, 2024, 7 on June 23, 2023.
Every fire safety citation17 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- E Install a two-hour-resistant firewall separation.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Provide properly protected cooking facilities.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Establish roles under a Waiver declared by secretary.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Install a two-hour-resistant firewall separation.
- E Install corridor and hallway doors that block smoke.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 26, 2024 | Fine | $12,149 |
| March 26, 2024 | Payment Denial | 5 days from April 24, 2024 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.20 | 3.45 | 3.86 |
| Registered nurses | 1.29 | 0.72 | 0.69 |
| All nursing staff on weekends | 3.63 | 3.07 | 3.42 |
| Nurse aides | 2.68 | ||
| Licensed practical nurses | 0.24 | ||
| Nursing staff turnover (share who left in a year) | 36.5% | 44.5% | 45.8% |
| Registered nurse turnover | 27.3% | 41.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.54 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.43 on weekdays and 3.63 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.53 in April to June 2025 to 4.20 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.20 | 1.29 | 4.43 | 3.63 | 0.0% | 0 of 90 | 41 |
| Oct to Dec 2025 | 4.12 | 1.13 | 4.28 | 3.71 | 0.0% | 0 of 92 | 42 |
| Jul to Sep 2025 | 4.29 | 1.35 | 4.45 | 3.87 | 0.0% | 0 of 92 | 43 |
| Apr to Jun 2025 | 4.53 | 1.46 | 4.73 | 4.02 | 0.0% | 0 of 91 | 41 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.7 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 4.0 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 6.9 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.4 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 32.7 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.8 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 11.5 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.8 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.3 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.4 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 2.2 | 1.8 |
Owners and operators
Legal business name: WESTMINSTER VILLAGE INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Armstrong, Carlos | Corporate director | Individual | 04/15/2021 | |
| Beaty, Chad | Corporate director | Individual | 06/20/2024 | |
| Buettner, Chris | Corporate director | Individual | 06/18/2019 | |
| Curtis, Sarah | Corporate director | Individual | 06/15/2017 | |
| Dekeersgieter, Mark | Corporate director | Individual | 06/20/2024 | |
| Frerichs, Troy | Corporate director | Individual | 04/15/2021 | |
| Hall, Monica | Corporate director | Individual | 05/15/2021 | |
| Hinch, Nate | Corporate director | Individual | 06/16/2022 | |
| Hosea, Arlene | Corporate director | Individual | 06/20/2024 | |
| McClellan, Stephanie | Corporate director | Individual | 02/27/2025 | |
| Schill, Kelvin | Corporate director | Individual | 02/20/2020 | |
| Teichman, Carl | Corporate director | Individual | 08/20/2015 | |
| Yont, Greg | Corporate director | Individual | 08/17/2023 | |
| Riehle, Matthew | Corporate officer | Individual | 02/14/2023 | |
| Williams, Katie | Corporate officer | Individual | 06/08/2015 | |
| Baker, Christine | Operational/managerial control | Individual | 02/10/2019 | |
| Lau, Daniel | Operational/managerial control | Individual | 05/15/2018 | |
| Williams, Katie | Operational/managerial control | Individual | 06/08/2015 | |
| Baker, Christine | Adp of the SNF | Individual | 05/29/2025 | |
| Lau, Daniel | Adp of the SNF | Individual | 05/08/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on May 29, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 6 problems in this area, most recently on May 29, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 5 problems in this area, most recently on March 31, 2026: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on May 29, 2026: "Allow residents to easily view the nursing home's survey results and communicate with advocate agencies."
Other nursing homes nearby
- Goldwater Care Bloomington Bloomington, 1.9 mi · 1 of 5 stars · 86 citations
- Arcadia Care Bloomington Bloomington, 2.9 mi · 1 of 5 stars · 60 citations
- Loft Rehab & Nursing of Normal Normal, 3 mi · 2 of 5 stars · 85 citations
- Luther Oaks Bloomington, 3 mi · 4 of 5 stars · 21 citations
- Arc at Normal Normal, 3.9 mi · 1 of 5 stars · 65 citations
- McLean County Nursing Home Normal, 4.2 mi · 2 of 5 stars · 29 citations
- Arc at El Paso El Paso, 18.6 mi · 2 of 5 stars · 36 citations
- El Paso Rehabilitation and Health Care Center El Paso, 19.1 mi · not rated · 77 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Westminster Village's Medicare star rating?
- CMS rates Westminster Village 3 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Westminster Village get at its last inspection?
- 5 health deficiencies at the standard inspection on May 29, 2026. The Illinois average is 12.6.
- Has Westminster Village been fined?
- Yes. CMS lists 1 fine totaling $12,149 in the last three years.
- Does Westminster Village accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Westminster Village?
- CMS lists 20 owners and managers. Legal business name: WESTMINSTER VILLAGE INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.