4830 Kennett Pike, Wilmington, DE 19807 · New Castle County · (302) 654-5101
14 certified beds, about 5 residents a day · Non profit - Corporation · Medicare since 1967
CMS Care Compare ratings, data as of September 1, 2026 · CCN 085003 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on March 23, 2026, inspectors cited 0 health deficiencies (the Delaware average is 10.9, the national average 9.2).
None of its 5 health citations since February 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.92 hours per resident per day, against 4.35 across Delaware and 3.86 nationally. Registered nurses accounted for 1.32 of those hours.
CMS links it to Acts Retirement-Life Communities, an affiliated group of 27 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 5 health citations on file.
Inspectors wroteBased on clinical record review and interview, it was determined that for one (R3) out of one resident reviewed for hospitalization, the facility failed to send a copy of a hospital transfer notice to the Office of the State Long-Term Care Ombudsman.
Inspectors wroteBased on interview and record review, it was determined that for one (R1) out of five residents reviewed for unnecessary medications, the facility failed to ensure that R1's physician order for weekly blood pressure (BP) monitoring on Mondays was completed.
Inspectors wroteBased on observation and interview during the initial kitchen tour, it was determined that the facility failed to ensure food was stored in accordance with professional standards for food service safety.
Inspectors wroteBased on record review and interview it was determined that for one (R4) out of five residents reviewed for clinical records, the facility failed to ensure that R4's medical records were complete and readily accessible as evidenced by the failure to upload the attending physician notes in the EMR (electronic medical record).
Inspectors wroteBased on record review and interview, it was determined that for one (R8) out of five residents reviewed for physician services, the facility failed to ensure the resident was seen for the required physician visits.
1 fire safety citation on file: 1 on February 9, 2024.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Delaware | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.92 | 4.35 | 3.86 |
| Registered nurses | 1.32 | 0.97 | 0.69 |
| All nursing staff on weekends | 3.73 | 3.89 | 3.42 |
| Nurse aides | 2.15 | ||
| Licensed practical nurses | 0.46 | ||
| Nursing staff turnover (share who left in a year) | not reported | 41.3% | 45.8% |
| Registered nurse turnover | not reported | 41.2% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.43 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.99 on weekdays and 3.73 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.12 in April to June 2025 to 3.92 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.92 | 1.32 | 3.99 | 3.73 | 0.0% | 0 of 90 | 5 |
| Oct to Dec 2025 | 4.72 | 1.60 | 4.83 | 4.44 | 0.0% | 0 of 92 | 6 |
| Jul to Sep 2025 | 3.88 | 1.32 | 4.01 | 3.54 | 0.0% | 0 of 92 | 6 |
| Apr to Jun 2025 | 4.12 | 1.40 | 4.37 | 3.51 | 0.0% | 0 of 91 | 4 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Delaware, Jan to Mar 2026 | 4.05 | 0.79 | 4.21 | 3.67 | 5.7% | 0% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Delaware, all employers | |||
| CNAs (nursing assistants) | $20.21 | $18.51 to $21.74 | 5,530 |
| LPNs and LVNs | $33.03 | $30.97 to $36.07 | 2,240 |
| Registered nurses | $47.85 | $41.30 to $53.71 | 14,290 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Delaware | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.0 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 39.1 | 23.4 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.2 | 11.6 | 12.0 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Willowbrooke Court at Country House's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (69.8% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
69.8% this home
Better than the national rate
US median of homes 51.5% · Delaware: 17 better, 1 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 62 eligible stays.
10.8% this home
No different from the national rate
US median of homes 10.7% · Delaware: 1 better, 0 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 71 eligible stays.
6.4% this home
No different from the national rate
US median of homes 7.1% · Delaware: 0 better, 0 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 44 eligible stays.
88.9% this home
Median of homes: Delaware59.6% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 27 residents counted.
0.0% this home
Median of homes: Delaware0.8% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 40 residents counted.
0.0% this home
Median of homes: Delaware2.4% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 40 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Delaware98.7% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 18 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: ACTS RETIREMENT-LIFE COMMUNITIES INC. CMS links this home to Acts Retirement-Life Communities, a group of 27 nursing homes averaging 4.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Acts Acquisition and Development Company LLC | Indirect ownership interest | Organization | 05/01/2010 | |
| Acts Alliance Management LLC | Indirect ownership interest | Organization | 12/31/2022 | |
| Acts Communities of Maryland, Inc. | Indirect ownership interest | Organization | 04/01/2019 | |
| Acts Legacy Foundation, Inc. | Indirect ownership interest | Organization | 12/31/2022 | |
| Acts Management Services, Inc. | Indirect ownership interest | Organization | 01/01/2012 | |
| Acts Retirement Services, Inc | Indirect ownership interest | Organization | 05/01/2010 | |
| Acts Retirement-Life Communities Management, LLC | Indirect ownership interest | Organization | 12/31/2022 | |
| Acts Signature Community Services Inc | Indirect ownership interest | Organization | 03/24/2009 | |
| Bonita Springs Retirement Village Inc | Indirect ownership interest | Organization | 11/01/2024 | |
| Mease Life Inc | Indirect ownership interest | Organization | 10/01/2023 | |
| Allmond, Susan | Corporate director | Individual | 01/01/2015 | |
| Brod, Kathryn | Corporate director | Individual | 02/15/2024 | |
| Callaway, Warren | Corporate director | Individual | 03/30/2022 | |
| Chamberlain, Linda | Corporate director | Individual | 01/01/2025 | |
| Christiansen, Karen | Corporate director | Individual | 01/01/2020 | |
| Detweiler, Harold | Corporate director | Individual | 11/01/2009 | |
| Esterhai, John | Corporate director | Individual | 05/01/1996 | |
| Gerner, Elric | Corporate director | Individual | 04/01/2009 | |
| Glynn, James | Corporate director | Individual | 01/01/2023 | |
| Grant, Gerald | Corporate director | Individual | 05/04/2017 | |
| Greer, Jason | Corporate director | Individual | 03/30/2022 | |
| Kelly, Michael | Corporate director | Individual | 02/11/2020 | |
| Lammers, John | Corporate director | Individual | 12/15/2020 | |
| Lawson, Daniel | Corporate director | Individual | 06/11/2019 | |
| Mashner, Marvin | Corporate director | Individual | 01/01/1991 | |
| Middlebrooks, Daniel | Corporate director | Individual | 01/01/2023 | |
| Reichard, Dawn | Corporate director | Individual | 06/01/2025 | |
| Ahern, Susan | Corporate officer | Individual | 01/01/2020 | |
| Allmond, Susan | Corporate officer | Individual | 01/01/2025 | |
| Christiansen, Karen | Corporate officer | Individual | 05/25/2010 | |
| Fox, Glenn | Corporate officer | Individual | 01/01/2017 | |
| Gerner, Elric | Corporate officer | Individual | 01/01/2010 | |
| Grant, Gerald | Corporate officer | Individual | 05/04/2017 | |
| Lawson, Daniel | Corporate officer | Individual | 01/01/2025 | |
| Mashner, Marvin | Corporate officer | Individual | 01/01/2025 | |
| Acts Management Services, Inc. | Operational/managerial control | Organization | 07/01/2014 | |
| Acts Retirement-Life Communities Inc | Operational/managerial control | Organization | 07/01/2014 | |
| Acts Retirement-Life Communities Management, LLC | Operational/managerial control | Organization | 12/31/2022 | |
| Ahern, Susan | Operational/managerial control | Individual | 01/01/2020 | |
| Christiansen, Karen | Operational/managerial control | Individual | 05/25/2010 | |
| Fox, Glenn | Operational/managerial control | Individual | 01/01/2017 | |
| Grant, Gerald | Operational/managerial control | Individual | 05/04/2017 | |
| U.s. Bank | Trustee of the SNF | Organization | 07/09/2025 | |
| Acts Management Services, Inc. | Adp of the SNF | Organization | 07/18/2025 | |
| Acts Retirement-Life Communities Inc | Adp of the SNF | Organization | 07/01/2014 | |
| Acts Retirement-Life Communities Management, LLC | Adp of the SNF | Organization | 07/18/2025 | |
| Baker Tilly Advisory Group LP | Adp of the SNF | Organization | 02/03/2025 | |
| Baker Tilly Us LLP | Adp of the SNF | Organization | 11/05/2024 | |
| U.s. Bank | Adp of the SNF | Organization | 07/12/2025 | |
| Ahern, Susan | Adp of the SNF | Individual | 01/01/2020 | |
| Christiansen, Karen | Adp of the SNF | Individual | 05/25/2010 | |
| Fox, Glenn | Adp of the SNF | Individual | 01/01/2017 | |
| Grant, Gerald | Adp of the SNF | Individual | 05/04/2017 | |
| Greenwalt, Jennifer | Adp of the SNF | Individual | 01/01/2025 | |
| Janney, Brian | Adp of the SNF | Individual | 08/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Delaware. NursingHomeClear cannot take or act on complaints.