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Willowbrooke Ct Skilled Care Ctr at Magnolia Trace

One Crown Circle, Huntsville, AL 35802 · Madison County · (256) 261-1602

59 certified beds, about 17 residents a day · Non profit - Corporation · Medicare since 2003

Last standard inspection more than 2 years ago Part of a continuing care retirement community Certified for Medicare
Overall
5 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 015450 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 17, 2022, inspectors cited 3 health deficiencies (the Alabama average is 4, the national average 9.2).

None of its 4 health citations since October 2018 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.05 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 1.25 of those hours.

14.3% of nursing staff left within the year CMS measured (Alabama average 46.9%).

CMS links it to Acts Retirement-Life Communities, an affiliated group of 27 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
2D
1E
1F
Potential for minimal harm
0A
0B
0C
May 17, 2022Standard inspection · 3 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 20, 2022
    Inspectors wroteBased on observations, staff interviews, and review of a facility policy titled, Culinary Services Manual . HAND WASHING PROCEDURE, the facility failed to ensure two Dietary Aides practiced proper handwashing/glove changes when going from touching potentially contaminated objects such as such as the hot box handle to retrieving hamburger buns from a plastic bag and placing them on residents' plates during the lunch meal on 5/14/22. This had the potential to affect 22 of 22 residents receiving meals from the dining room.
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 20, 2022
    Inspectors wroteBased on interview, record review, and review of Centers for Medicare & Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument 3.0 User ' s Manual, the facility failed to ensure Resident Identifier (RI) #32's admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/29/22 was accurately coded to reflect RI #32's active diagnoses. This affected one of 13 sampled residents for whom MDS assessments were reviewed. Findings Include: A review of the Centers for Medicare & Medicaid Services Long-Term Care Facility Resident Assessment Instrument 3.0 User ' s Manual, dated October 2019, revealed: . SECTION I: ACTIVE DIAGNOSES Intent: [...]
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 20, 2022
    Inspectors wroteBased on observation, staff interviews, review of facility policies titled, GLOVES AND EYE DROPS, INSTILLATION, the facility failed to ensure: 1. Employee Identifier (EI) #6, a Recreational Assistant, changed gloves and sanitized hands after touching Resident Identifier (RI) #2's wheelchair handles while wearing gloves before she retrieved a plate from the steam table and served it to RI #12 while wearing the same gloves, and 2. EI #7, a Registered Nurse (RN), placed a barrier on the over-bed table before placing a container of eye drops on the table, and changed her gloves and sanitized hands before administering eye drops to RI #8. This affected RI #2 and RI #12, two of 22 residents observed during dining observations, and RI #8, one of five residents observed during medication pass.
October 17, 2019Standard inspection · 1 citation
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 20, 2019
    Inspectors wroteBased on observations, interviews, record review, and facility policies titled HAND WASHING AND HAND HYGIENE and NEBULIZER TREATMENT, the facility failed to ensure Employee Indentifer (EI) #1, a License Practical Nurse (LPN),: 1. washed her hands after she placed the oxygen finger probe, with both ungloved hands, on the fourth finger of Resident Indentifer (RI) #12's right hand, and prior to placing the inhalation vial medication in the reservoir of RI #12's breathing machine, and 2. rinsed and dried out the facemask of the nebulizer after RI #12's breathing treatment. The facility further failed to ensure EI #3, a Registered Nurse (RN),: 1. rinsed and dried out the facemask of the nebulizer of RI #178's breathing treatment, and 2. washed her hands after she placed RI #178's facemask in a plastic bag, and prior to setting up RI #178's breakfast meal tray. [...]
October 11, 2018Standard inspection · 0 citations

Fire safety inspections

9 fire safety citations on file: 2 on May 17, 2022, 4 on October 17, 2019, 3 on October 11, 2018.

Every fire safety citation9 citations
  1. E
    Install corridor and hallway doors that block smoke.
    K 363 · May 17, 2022 · Corrected (the home has a date of correction)
  2. D
    Have an enclosure around a vertical opening shaft.
    K 311 · May 17, 2022 · Corrected (the home has a date of correction)
  3. F
    Have simulated fire drills held at unexpected times.
    K 712 · October 17, 2019 · Corrected (the home has a date of correction)
  4. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · October 17, 2019 · Corrected (the home has a date of correction)
  5. D
    Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    K 232 · October 17, 2019 · Corrected (the home has a date of correction)
  6. D
    Ensure proper usage of power strips and extension cords.
    K 920 · October 17, 2019 · Corrected (the home has a date of correction)
  7. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · October 11, 2018 · Corrected (the home has a date of correction)
  8. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 11, 2018 · Corrected (the home has a date of correction)
  9. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · October 11, 2018 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeAlabamaUnited States
All nursing staff (RN, LPN and aides)4.053.883.86
Registered nurses1.250.650.69
All nursing staff on weekends3.733.263.42
Nurse aides2.37
Licensed practical nurses0.43
Nursing staff turnover (share who left in a year)14.3%46.9%45.8%
Registered nurse turnover25.0%39.5%42.9%
Administrators who left0

CMS expects 3.57 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.18 on weekdays and 3.73 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.43 in April to June 2025 to 4.05 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.051.254.183.73 0.0%0 of 9017
Oct to Dec 20254.041.314.183.68 0.0%0 of 9217
Jul to Sep 20254.261.354.443.81 0.0%0 of 9216
Apr to Jun 20254.431.404.633.93 0.0%0 of 9116
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Alabama, Jan to Mar 20263.880.634.133.270.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeAlabamaUS
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
3.60.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
4.52.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.03.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.02.01.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.85.44.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
23.824.823.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
3.011.312.0

Owners and operators

Legal business name: ACTS RETIREMENT-LIFE COMMUNITIES INC. CMS links this home to Acts Retirement-Life Communities, a group of 27 nursing homes averaging 4.9 stars overall.

NameRoleTypeShareSince
Acts Acquisition and Development Company LLCIndirect ownership interestOrganization01/01/2003
Acts Alliance Management LLCIndirect ownership interestOrganization12/31/2022
Acts Communities of Maryland, Inc.Indirect ownership interestOrganization04/01/2019
Acts Legacy Foundation, Inc.Indirect ownership interestOrganization12/31/2022
Acts Management Services, Inc.Indirect ownership interestOrganization01/01/2012
Acts Retirement Services, IncIndirect ownership interestOrganization03/24/2009
Acts Retirement-Life Communities Management, LLCIndirect ownership interestOrganization12/31/2022
Acts Signature Community Services IncIndirect ownership interestOrganization03/24/2009
Bonita Springs Retirement Village IncIndirect ownership interestOrganization11/01/2024
Mease Life IncIndirect ownership interestOrganization10/01/2023
Allmond, SusanCorporate directorIndividual01/01/2015
Brod, KathrynCorporate directorIndividual02/15/2024
Callaway, WarrenCorporate directorIndividual03/30/2022
Chamberlain, LindaCorporate directorIndividual01/01/2025
Christiansen, KarenCorporate directorIndividual01/01/2025
Detweiler, HaroldCorporate directorIndividual11/01/2009
Esterhai, JohnCorporate directorIndividual05/01/1996
Gerner, ElricCorporate directorIndividual04/01/2009
Glynn, JamesCorporate directorIndividual01/01/2023
Grant, GeraldCorporate directorIndividual05/04/2017
Greer, JasonCorporate directorIndividual03/30/2022
Kelly, MichaelCorporate directorIndividual02/11/2020
Lammers, JohnCorporate directorIndividual12/15/2020
Lawson, DanielCorporate directorIndividual06/11/2019
Mashner, MarvinCorporate directorIndividual01/01/1991
Middlebrooks, DanielCorporate directorIndividual01/01/2023
Reichard, DawnCorporate directorIndividual06/01/2025
Ahern, SusanCorporate officerIndividual06/01/2021
Allmond, SusanCorporate officerIndividual01/01/2025
Christiansen, KarenCorporate officerIndividual05/25/2010
Fox, GlennCorporate officerIndividual01/01/2018
Gerner, ElricCorporate officerIndividual01/01/2010
Grant, GeraldCorporate officerIndividual05/04/2017
Lawson, DanielCorporate officerIndividual01/01/2025
Mashner, MarvinCorporate officerIndividual01/01/2025
Acts Management Services, Inc.Operational/managerial controlOrganization01/01/2012
Acts Retirement-Life Communities Management, LLCOperational/managerial controlOrganization12/31/2022
Ahern, SusanOperational/managerial controlIndividual01/01/2020
Christiansen, KarenOperational/managerial controlIndividual05/25/2010
Fox, GlennOperational/managerial controlIndividual01/01/2018
Grant, GeraldOperational/managerial controlIndividual05/04/2017
Valdivia, PeggyOperational/managerial controlIndividual01/01/2020
Acts Management Services, Inc.Adp of the SNFOrganization07/23/2025
Acts Retirement-Life Communities Management, LLCAdp of the SNFOrganization07/23/2025
Baker Tilly Advisory Group LPAdp of the SNFOrganization02/03/2025
Baker Tilly Us LLPAdp of the SNFOrganization11/05/2024
U.s. BankAdp of the SNFOrganization07/09/2025
Ahern, SusanAdp of the SNFIndividual01/01/2020
Christiansen, KarenAdp of the SNFIndividual05/25/2010
Fox, GlennAdp of the SNFIndividual01/01/2018
Grant, GeraldAdp of the SNFIndividual05/04/2017
Johnson, MichaelAdp of the SNFIndividual02/16/2017
Perezluha, KatherineAdp of the SNFIndividual05/22/2018
Valdivia, PeggyAdp of the SNFIndividual01/01/2020

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on May 17, 2022: "Provide and implement an infection prevention and control program."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on May 17, 2022: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on May 17, 2022: "Ensure each resident receives an accurate assessment."

Other nursing homes nearby

Alabama contacts for a concern about a nursing home

These are the official offices in Alabama. NursingHomeClear cannot take or act on complaints.

Common questions

What is Willowbrooke Ct Skilled Care Ctr at Magnolia Trace's Medicare star rating?
CMS rates Willowbrooke Ct Skilled Care Ctr at Magnolia Trace 5 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Willowbrooke Ct Skilled Care Ctr at Magnolia Trace get at its last inspection?
3 health deficiencies at the standard inspection on May 17, 2022. The Alabama average is 4.
Has Willowbrooke Ct Skilled Care Ctr at Magnolia Trace been fined?
CMS lists no fines in the last three years.
Does Willowbrooke Ct Skilled Care Ctr at Magnolia Trace accept Medicaid?
CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns Willowbrooke Ct Skilled Care Ctr at Magnolia Trace?
CMS lists 54 owners and managers, and links the home to Acts Retirement-Life Communities. Legal business name: ACTS RETIREMENT-LIFE COMMUNITIES INC.

Sources

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