Home / North Carolina / Wilson
Wilson Pines Nursing and Rehabilitation Center
403 Crestview Avenue, Wilson, NC 27893 · Wilson County · (252) 237-0724
108 certified beds, about 102 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1991
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345372 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 30, 2026, inspectors cited 3 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
Of 10 health citations since March 2024, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.64 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.34 of those hours.
25.3% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
CMS links it to Principle Long Term Care, an affiliated group of 40 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
303/24
304/25
407/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
7D
2E
0F
Potential for minimal harm
0A
0B
0C
July 30, 2026Standard inspection, Complaint inspection · 4 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review and interviews with family, staff, Nurse Practitioner (NP), and Contracted Medical Transportation Company, the facility failed to ensure a resident was safely transported by Transport Technician #1 and Transport Technician #2 when Resident #126's stretcher tipped sideways at an uneven section of pavement as the resident was being pushed to the transportation vehicle through a parking lot following an appointment. The transport technicians and a passerby returned the stretcher to an upright and stable position. The resident was secured to the stretcher and did not fall, however she complained of pain when she returned to the facility. An x-ray revealed a fracture of the fourth through sixth right ribs and she required an increase in the dosage of her pain medication and the addition of an opioid pain medication. [...]
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record review and staff interviews the facility failed to provide written advance directive information and/or an opportunity to formulate an advance directive (Residents #8, #9, and #14). This was for 3 of 7 residents reviewed for advance directives.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on record review and staff interviews, the facility failed to protect the privacy of Resident # 131 when a medication prescribed for Resident # 131 was sent home with Resident # 127. This practice had the potential to affect 1 of 1 resident reviewed for privacy.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observations, record review, and staff and Nurse Practitioner (NP) interviews the facility failed to prime an insulin pen prior to the administration of the insulin (Resident #38) and failed to ensure the resident rinsed their mouth with water without swallowing after the administration of an inhaled medication that contained a steroid (a medication that reduces swelling and calms the immune system) (Resident #50). This was for 2 of 4 residents whose medication administration was observed. The facility's medication error rate was 6.9 % (percent).
April 10, 2025Standard inspection, Complaint inspection · 3 citations
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and Responsible Party (RP) and staff interviews, the facility failed to provide a Centers for Medicare and Medicaid Services (CMS) Form 10055- Skilled Nursing Facility (SNF) Advanced Beneficiary Notification (ABN) and Form 10123-Notice of Medicare Non-Coverage (NOMNC) when the facility initiated discharge from Medicare Part A Services when benefit days were not exhausted. This was for 1 of 3 residents (Resident #31) reviewed for beneficiary notice protection.
- D Ensure each resident receives an accurate assessment.
Inspectors wrote2. Resident #46 was admitted to the facility on [DATE] with diagnoses that included end stage renal disease. A review of a Physician order dated 3/12/25 revealed an order for Resident #46 to receive dialysis Monday, Wednesday, and Friday at an offsite dialysis clinic. The admission Minimum Data Set (MDS) assessment dated [DATE] was not coded for dialysis. In an interview with the MDS Coordinator on 4/9/25 at 11:39 am she stated she was aware Resident #46 received dialysis. The interview further revealed that the MDS Coordinator routinely reviewed hospital discharge summaries and coded the MDS based on the reviews. The MDS Coordinator stated Resident #46 should have been coded for dialysis on the 3/13/25 MDS and the failure to do so had been an oversight. [...]
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, record review and staff interviews the facility failed to implement their infection control practices and procedures when the facility Staff Development Coordinator (SDC) failed to don a gown before entering the room of a resident on Contact Precautions. The facility also failed to implement their policy for Enhanced Barrier Precautions (EBP) when Nurse #1 failed to wear a gown before entering a resident's room to provide medications via a gastrostomy tube (tube inserted directly into the stomach through a small hole in the abdomen to administer hydration, nutrition and medication). The deficient practice occurred for 2 of 20 staff (SDC and Nurse #1) observed for infection control practices.
March 6, 2024Standard inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and staff interviews the facility failed to dry dishes individually by nesting (stacking dishes/utensils of the same size without an air gap) 4 deep dish pans and 2 large metal mixing bowls, while still wet, on the drying rack for 1 of 3 kitchen observations.
- E Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on observation and staff interview the facility's Quality Assessment and Assurance Committee failed to maintain implemented procedures and monitor interventions that the committee had previously put in place following the recertification and complaint surveys of 8/27/21 and 2/16/23. This was for a recited deficiency in the area of Food and Nutrition Services (F812). The continued failure during three federal surveys of record showed a pattern of the facility's inability to sustain an effective Quality Assurance Program.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and staff interviews the facility failed to revise the care plan to reflect the discontinuation of hospice care. This was for 1 of 2 residents (Resident #30) reviewed for hospice and end of life care.
Fire safety inspections
12 fire safety citations on file: 2 on April 10, 2025, 2 on March 6, 2024, 8 on February 16, 2023.
Every fire safety citation12 citations
- D Install corridor and hallway doors that block smoke.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Install corridor and hallway doors that block smoke.
- D Have properly installed electrical wiring and gas equipment.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- D Use approved construction type or materials.
- D Install an approved automatic sprinkler system.
- D Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D Have properly installed electrical wiring and gas equipment.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.64 | 3.85 | 3.86 |
| Registered nurses | 0.34 | 0.62 | 0.69 |
| All nursing staff on weekends | 3.19 | 3.42 | 3.42 |
| Nurse aides | 2.30 | ||
| Licensed practical nurses | 0.99 | ||
| Nursing staff turnover (share who left in a year) | 25.3% | 49.0% | 45.8% |
| Registered nurse turnover | 0.0% | 45.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.56 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.81 on weekdays and 3.19 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.67 in April to June 2025 to 3.64 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.64 | 0.34 | 3.81 | 3.19 | 0.0% | 0 of 90 | 102 |
| Oct to Dec 2025 | 3.67 | 0.31 | 3.89 | 3.10 | 0.0% | 0 of 92 | 99 |
| Jul to Sep 2025 | 3.79 | 0.21 | 4.04 | 3.13 | 0.0% | 0 of 92 | 97 |
| Apr to Jun 2025 | 3.67 | 0.19 | 3.92 | 3.05 | 0.0% | 0 of 91 | 94 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.2 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.3 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.5 | 1.4 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 21.2 | 18.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 7.8 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 2.8 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.9 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.7 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 1.8 | 1.8 |
Owners and operators
Legal business name: SPRUCE LTC GROUP, LLC. CMS links this home to Principle Long Term Care, a group of 40 nursing homes averaging 3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Boice, Gale | Corporate officer | Individual | 03/05/2018 | |
| Johnson, Dianne | Corporate officer | Individual | 01/01/2011 | |
| Kelly, Michael | Operational/managerial control | Individual | 01/16/2013 | |
| Boice, Gale | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 12/01/2025 | |
| Boice, Gale | Adp of the SNF | Individual | 03/05/2018 | |
| Hill, Raymond | Adp of the SNF | Individual | 01/01/2011 | |
| Hill, Robert | Adp of the SNF | Individual | 01/01/2011 | |
| Hill, Stephen | Adp of the SNF | Individual | 01/01/2011 | |
| Kelly, Michael | Adp of the SNF | Individual | 07/03/2025 | |
| Sidana, Lalita | Adp of the SNF | Individual | 01/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on July 30, 2026: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on April 10, 2025: "Ensure each resident receives an accurate assessment."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on July 30, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on July 30, 2026: "Ensure medication error rates are not 5 percent or greater."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.19 hours per resident per day, below the North Carolina average of 3.42.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Wilson Healthcare and Rehabilitation Center Wilson, 0.4 mi · 5 of 5 stars · 3 citations
- Harmony Park at Wilson Wilson, 0.6 mi · 4 of 5 stars · 14 citations
- Wilson Rehabilitation and Nursing Center Wilson, 1.9 mi · 4 of 5 stars · 3 citations
- Longleaf Neuro-Medical Treatment Center Wilson, 2.7 mi · 3 of 5 stars · 21 citations
- Autumn Care of Nash Nashville, 17.6 mi · 3 of 5 stars · 14 citations
- Rocky Mount Rehabilitation Center Rocky Mount, 17.7 mi · 2 of 5 stars · 27 citations
- The Lodge at Rocky Mount Health and Rehabilitation Rocky Mount, 18.5 mi · 3 of 5 stars · 16 citations
- The Carrolton of Nash Rocky Mount, 19.5 mi · 4 of 5 stars · 17 citations
North Carolina contacts for a concern about a nursing home
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: NC Division of Health Service Regulation, Nursing Home Licensure and Certification Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: North Carolina Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: NC DHSR Regulated Facilities search (Statements of Deficiencies), where North Carolina publishes its own records on licensed homes.
Common questions
- What is Wilson Pines Nursing and Rehabilitation Center's Medicare star rating?
- CMS rates Wilson Pines Nursing and Rehabilitation Center 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Wilson Pines Nursing and Rehabilitation Center get at its last inspection?
- 3 health deficiencies at the standard inspection on July 30, 2026. The North Carolina average is 4.7.
- Has Wilson Pines Nursing and Rehabilitation Center been fined?
- CMS lists no fines in the last three years.
- Does Wilson Pines Nursing and Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Wilson Pines Nursing and Rehabilitation Center?
- CMS lists 10 owners and managers, and links the home to Principle Long Term Care. Legal business name: SPRUCE LTC GROUP, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.