1301 E Quebec Ave, McAllen, TX 78503 · Hidalgo County · (956) 972-0049
120 certified beds, about 101 residents a day · Non profit - Corporation · Medicare and Medicaid since 1994
CMS Care Compare ratings, data as of September 1, 2026 · CCN 675415 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on March 6, 2025, inspectors cited 5 health deficiencies (the Texas average is 9.4, the national average 9.2).
None of its 7 health citations since September 2022 was rated as actual harm or immediate jeopardy.
CMS lists 1 fine totaling $38,393 in the last three years; the largest was $38,393, and the latest is dated February 9, 2024.
Nurses and nurse aides worked 3.22 hours per resident per day, against 3.39 across Texas and 3.86 nationally. Registered nurses accounted for 0.34 of those hours.
40.3% of nursing staff left within the year CMS measured (Texas average 55.3%).
CMS links it to Wellsential Health, an affiliated group of 67 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 7 health citations on file.
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 resident of 3 (Resident #1) residents reviewed for EBP. The facility failed to post EBP signage for Resident #1 when she had a permcath (a flexible tube used for dialysis treatment) to right chest. This failure could place residents at risk of MDRO contamination.
Inspectors wroteBased on interviews, and record review the facility failed to ensure the assessment accurately reflected the resident's status for 2 (Resident #55 and Resident #212) of 11 residents for accuracy of assessments. 1. The facility failed to identify Resident #55 was receiving dialysis on his Quarterly MDS assessment dated [DATE]. 2. The facility failed to ensure Resident#212's MDS admission assessment accurately reflected the use of high-risk drug classes, use, and indication. This failure could place residents at risk for receiving inadequate care and services based on inaccurate assessments.
Inspectors wroteBased on observations, interviews, and record review the facility failed develop and implement a comprehensive person-centered care plan for each resident, consistent with resident the resident rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial need that were identified in the comprehensive assessment for 1 of 5 residents (Resident #79) reviewed for comprehensive person-centered care plans. The facility failed to develop a comprehensive person-centered care plan for Resident #79 to address pain management. This deficient practice could place residents at risk of not being provided with the necessary care or services and not having personalized plans developed to address their specific needs.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure residents were free of significant medication errors for one (Resident #7) of five residents reviewed for medications errors in that: The facility administered a medication for high blood pressure to Resident #7 outside the blood pressure parameter as ordered by the physician. This deficient practice could place residents who receive blood pressure medications at an increased risk for complications such as decreased blood pressure, decrease pulse, an exacerbation of symptoms and disease process, and potential hospitalization.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen reviewed for sanitationt: The facility failed to ensure dry foods were properly stored. This failure could place residents at risk of foodborne illnesses.
Inspectors wroteBased on observations, record review, and interviews, the facility failed to establish and maintain an infection prevention and control program, designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections, for 2 (Resident #212 and Resident # 52)out of 4. 1. LVN A did not perform hand hygiene for 20 seconds or longer after wound care of Resident # 212. 2. CNA B failed to provide Resident #52 with appropriate foley catheter care. These failures could place residents at risk for infection through cross contamination of pathogens.
Inspectors wroteBased on interviews and record reviews, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that include measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment for one of eight residents (Resident #79) reviewed for comprehensive care plans. The facility failed to ensure Resident #79's pressure ulcer care was reflected in his comprehensive care plan. This failure could place residents at risk of not receiving necessary care and services.
1 fire safety citation on file: 1 on September 24, 2022.
| Date | Penalty | Amount or length |
|---|---|---|
| February 9, 2024 | Fine | $38,393 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Texas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.22 | 3.39 | 3.86 |
| Registered nurses | 0.34 | 0.43 | 0.69 |
| All nursing staff on weekends | 2.89 | 2.98 | 3.42 |
| Nurse aides | 2.16 | ||
| Licensed practical nurses | 0.72 | ||
| Nursing staff turnover (share who left in a year) | 40.3% | 55.3% | 45.8% |
| Registered nurse turnover | 16.7% | 54.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.08 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.35 on weekdays and 2.89 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.84 in April to June 2025 to 3.22 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.22 | 0.34 | 3.35 | 2.89 | 0.0% | 0 of 90 | 101 |
| Oct to Dec 2025 | 3.17 | 0.28 | 3.28 | 2.88 | 0.0% | 0 of 92 | 100 |
| Jul to Sep 2025 | 3.26 | 0.31 | 3.42 | 2.86 | 0.0% | 0 of 92 | 94 |
| Apr to Jun 2025 | 2.84 | 0.25 | 2.98 | 2.51 | 0.0% | 1 of 91 | 99 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Texas, Jan to Mar 2026 | 3.33 | 0.40 | 3.50 | 2.93 | 2.2% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Texas, all employers | |||
| CNAs (nursing assistants) | $18.03 | $16.97 to $20.71 | 88,680 |
| LPNs and LVNs | $29.92 | $27.46 to $32.89 | 57,560 |
| Registered nurses | $46.14 | $38.06 to $50.53 | 271,380 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Texas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.3 | 15.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.8 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.1 | 14.0 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.2 | 3.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 19.5 | 9.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 23.0 | 25.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.2 | 12.3 | 12.0 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Windsor Las Palmas Nursing and Rehabilitation Cent's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (44.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
44.6% this home
No different from the national rate
US median of homes 51.5% · Texas: 116 better, 50 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 28 eligible stays.
10.4% this home
No different from the national rate
US median of homes 10.7% · Texas: 0 better, 9 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 34 eligible stays.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
US median of homes 7.1% · Texas: 4 better, 11 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 20 eligible stays.
54.8% this home
Median of homes: Texas57.3% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 31 residents counted.
2.1% this home
Median of homes: Texas0.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 48 residents counted.
0.0% this home
Median of homes: Texas1.3% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 48 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Texas98.5% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 19 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: VAL VERDE COUNTY HOSPITAL DISTRICT. CMS links this home to Wellsential Health, a group of 67 nursing homes averaging 2.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Val Verde County Hospital District | 5% or greater direct ownership interest | Organization | 100% | 12/15/2022 |
| Regency IHS of Las Palmas LLC | Direct ownership interest | Organization | 12/15/2022 | |
| Csv Rhea Management Holdco, LLC | Indirect ownership interest | Organization | 12/15/2022 | |
| Dwd Tx Holdings LLC | Indirect ownership interest | Organization | 12/15/2022 | |
| Jack and Nancy Dwyer Workforce Development Center Inc | Indirect ownership interest | Organization | 12/15/2022 | |
| Reg Leased Opco LLC | Indirect ownership interest | Organization | 12/15/2022 | |
| Reg Operator Holdco LLC | Indirect ownership interest | Organization | 12/15/2022 | |
| Regency Integrated Health Services LLC | Indirect ownership interest | Organization | 12/15/2022 | |
| Regency Texas Holdings LLC | Indirect ownership interest | Organization | 12/15/2022 | |
| Chartrand, Daniel | Managing control - governing body | Individual | 05/19/2014 | |
| Clapp, Barbara | Managing control - governing body | Individual | 06/01/2021 | |
| Diaz, Cris | Managing control - governing body | Individual | 05/25/2022 | |
| Jurado, Jorge | Managing control - governing body | Individual | 10/13/2023 | |
| Mandelbaum, Elliot | Managing control - governing body | Individual | 01/01/2025 | |
| Otazo, Julio | Managing control - governing body | Individual | 05/25/2022 | |
| Palmer, Robin | Managing control - governing body | Individual | 11/18/2020 | |
| Jurado, Jorge | Corporate officer | Individual | 10/13/2023 | |
| Regency IHS of Las Palmas LLC | Operational/managerial control | Organization | 12/15/2022 | |
| Regency Integrated Health Services LLC | Operational/managerial control | Organization | 12/15/2022 | |
| Val Verde County Hospital District | Operational/managerial control | Organization | 12/15/2022 | |
| Dekowski, Donovan | Operational/managerial control | Individual | 12/15/2022 | |
| Jimenez, Sonio | Operational/managerial control | Individual | 10/04/2023 | |
| Regency IHS Clinical Consulting, LLC | Adp of the SNF | Organization | 12/15/2022 | |
| Regency IHS of Las Palmas LLC | Adp of the SNF | Organization | 04/24/2025 | |
| Regency IHS Rehab LLC | Adp of the SNF | Organization | 12/15/2022 | |
| Regency Integrated Health Services LLC | Adp of the SNF | Organization | 04/24/2025 | |
| Val Verde County Hospital District | Adp of the SNF | Organization | 04/24/2025 | |
| Aquino, Eduardo | Adp of the SNF | Individual | 12/15/2022 | |
| Chu, Maria | Adp of the SNF | Individual | 12/15/2022 | |
| Dekowski, Donovan | Adp of the SNF | Individual | 12/15/2022 | |
| Jimenez, Sonio | Adp of the SNF | Individual | 10/04/2023 | |
| Rodriguez, Evangelina | Adp of the SNF | Individual | 12/15/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Texas. NursingHomeClear cannot take or act on complaints.