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Wyndridge Health and Rehab Ctr

456 Wayne Avenue, Crossville, TN 38555 · Cumberland County · (931) 484-6129

157 certified beds, about 88 residents a day · Non profit - Corporation · Medicare and Medicaid since 1992

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 445304 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 25, 2026, inspectors cited 5 health deficiencies (the Tennessee average is 4.4, the national average 9.2).

None of its 11 health citations since August 2019 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.03 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.52 of those hours.

43.1% of nursing staff left within the year CMS measured (Tennessee average 48.9%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
8D
3E
0F
Potential for minimal harm
0A
0B
0C
March 25, 2026Standard inspection, Complaint inspection · 5 citations
  1. E
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 27, 2026
    Inspectors wroteBased on facility policy review, facility report review, and interview, the facility failed to notify the Long-Term Care (LTC) Ombudsman of resident discharges from the facility timely for 152 residents discharged from 9/3/2025-3/25/2026.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 27, 2026
    Inspectors wroteBased on facility policy review, observations, and interview, the facility failed to properly store refrigerated food items, which had the potential to affect 77 out of 85 residents.
  3. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 27, 2026
    Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to maintain a clean, comfortable, homelike environment for 2 of 4 units observed for a clean, comfortable, homelike environment. Review of the facility's undated policy titled, Housekeeping Services, revealed thorough scrubbing will be used for all environmental surfaces that are being clean in patient care areas .due to the nature of the ventilator unit .cleaning is to be done daily on each shift from housekeeping, nursing staff, and respiratory therapy .Review of the facility's undated policy titled, Housekeeper Job Description, revealed .clean, wash, sanitize, and/or polish bathroom fixtures. [...]
  4. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 27, 2026
    Inspectors wroteBased on facility policy review, medical record reviews, observations, and interviews, the facility failed to ensure Physician's Orders were obtained for ventilator (a machine or device used to support or replace the breathing of a person who has difficulty breathing on their own) use for 1 resident (Resident #1) of 3 residents reviewed for ventilators, and for tracheostomy (a surgically created opening in the front of the neck leading into the windpipe/trachea) use for 2 residents (Residents #8 and #9)) of 3 residents reviewed for tracheostomies, the facility failed to ensure oxygen was administered according to Physician's Orders for 1 resident (Resident #65) of 23 residents reviewed for oxygen therapy, and failed to safely secure portable oxygen tanks in residents' rooms for 2 residents (Residents #88 and #69) of 23 residents reviewed for oxygen therapy.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 27, 2026
    Inspectors wroteBased on facility policy reviews, medical record reviews, observations, and interviews, the facility failed to ensure practices to prevent the potential spread of infection were maintained by not following Enhanced Barrier Precautions (EBP) and not adhering to appropriate hand hygiene during respiratory care for 2 residents (Residents #1 and #8) of 4 residents with a ventilator and/or tracheostomy, and during medication administration for 1 resident (Resident #22) of 4 residents observed during medication pass, failed to offer hand hygiene assistance prior to meals for 3 residents (Residents #47, #31, and #66) of 23 residents observed during dining, and failed to secure a urinary catheter bag off the floor for 1 resident (Resident #15) of 10 residents observed for urinary catheters.
November 30, 2022Standard inspection · 3 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 1, 2023
    Inspectors wroteBased on facility policy review, observation, interview, and temperature log review, the facility failed to ensure expired and molded food items were not available for resident use and failed to ensure dry goods were properly stored in 1 of 1 kitchen, and failed to properly store and label food items and maintain a temperature log in 1 of 4 nourishment refrigerators which had the potential to effect 66 of 72 residents.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 22, 2022
    Inspectors wroteBased on facility policy review, medical record review, and interviews, the facility failed to complete weekly skin assessments to prevent the development of a skin condition for 1 resident (Resident #230) of 5 residents reviewed for pressure ulcers.
  3. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 24, 2023
    Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to follow a physician order for a fluid restriction for 1 resident (Resident #20) of 2 residents reviewed for nutrition.
August 14, 2019Standard inspection · 3 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 29, 2019
    Inspectors wroteBased on review of facility policy, medical record review, review of facility investigation, observation, and interview, the facility failed to ensure 1 resident (#1) was free from abuse of 3 residents reviewed for abuse of 37 sampled residents.
  2. D
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    F604 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 29, 2019
    Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to ensure 1 resident was free from restraints (#77) of 7 residents reviewed for restraints.
  3. D
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 29, 2019
    Inspectors wroteBased on medical record review and interview, the facility failed to accurately complete Minimum Data Set (MDS) assessments for 1 resident (#46) of 20 sampled residents.

Fire safety inspections

20 fire safety citations on file: 5 on March 25, 2026, 4 on May 1, 2025, 10 on November 30, 2022, 1 on August 14, 2019.

Every fire safety citation20 citations
  1. D
    Provide properly protected cooking facilities.
    K 324 · March 25, 2026 · Corrected (the home has a date of correction)
  2. D
    Construct fire resistant interior walls.
    K 331 · March 25, 2026 · Corrected (the home has a date of correction)
  3. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 25, 2026 · Corrected (the home has a date of correction)
  4. D
    Ensure proper usage of power strips and extension cords.
    K 920 · March 25, 2026 · Corrected (the home has a date of correction)
  5. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · March 25, 2026 · Corrected (the home has a date of correction)
  6. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · May 1, 2025 · Corrected (the home has a date of correction)
  7. D
    Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
    K 227 · May 1, 2025 · Corrected (the home has a date of correction)
  8. D
    Conform to length requirements for dead end corridors.
    K 251 · May 1, 2025 · Corrected (the home has a date of correction)
  9. D
    Provide at least two remote exits on each floor or fire section of the building.
    K 252 · May 1, 2025 · Corrected (the home has a date of correction)
  10. F
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · November 30, 2022 · Corrected (the home has a date of correction)
  11. F
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · November 30, 2022 · Corrected (the home has a date of correction)
  12. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · November 30, 2022 · Corrected (the home has a date of correction)
  13. F
    Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
    K 908 · November 30, 2022 · Corrected (the home has a date of correction)
  14. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · November 30, 2022 · Corrected (the home has a date of correction)
  15. E
    Conduct risk assessment and an All-Hazards approach.
    E 6 · November 30, 2022 · Corrected (the home has a date of correction)
  16. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · November 30, 2022 · Corrected (the home has a date of correction)
  17. D
    Develop a communication plan.
    E 29 · November 30, 2022 · Corrected (the home has a date of correction)
  18. D
    Have an alternate power supply for its alarm system.
    K 344 · November 30, 2022 · Corrected (the home has a date of correction)
  19. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · November 30, 2022 · Corrected (the home has a date of correction)
  20. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 14, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTennesseeUnited States
All nursing staff (RN, LPN and aides)4.033.803.86
Registered nurses0.520.600.69
All nursing staff on weekends3.213.313.42
Nurse aides2.08
Licensed practical nurses1.43
Nursing staff turnover (share who left in a year)43.1%48.9%45.8%
Registered nurse turnover41.2%43.2%42.9%
Administrators who left0

CMS expects 4.04 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.36 on weekdays and 3.21 on weekends, 26% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.17 in April to June 2025 to 4.03 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.030.524.363.21 0.0%0 of 9088
Oct to Dec 20253.980.604.263.28 0.0%0 of 9299
Jul to Sep 20253.990.704.253.36 0.0%0 of 9295
Apr to Jun 20254.170.644.413.56 0.0%0 of 91102
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Tennessee, Jan to Mar 20263.750.563.953.274.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Tennessee

JobMedianMiddle halfEmployed
Tennessee, all employers
CNAs (nursing assistants)$18.27$17.09 to $19.6627,040
LPNs and LVNs$28.31$23.64 to $30.1220,830
Registered nurses$39.18$36.28 to $45.7972,200
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Wyndridge Health and Rehab Ctr. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTennesseeUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
19.614.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.30.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.61.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.53.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.81.71.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
26.317.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
10.35.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.416.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
32.022.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
20.511.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.91.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.21.61.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Wyndridge Health and Rehab Ctr's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (37.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

37.7% this home

Worse than the national rate

US median of homes 51.5% · Tennessee: 62 better, 16 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 91 eligible stays.

Potentially preventable readmissions

10.4% this home

No different from the national rate

US median of homes 10.7% · Tennessee: 1 better, 7 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 89 eligible stays.

Infections that led to a hospital stay

6.7% this home

No different from the national rate

US median of homes 7.1% · Tennessee: 2 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 61 eligible stays.

Self-care and mobility at discharge

41.8% this home

Median of homes: Tennessee58.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 55 residents counted.

Falls with major injury

0.0% this home

Median of homes: Tennessee0.8% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 102 residents counted.

New or worsened pressure ulcers

5.7% this home

Median of homes: Tennessee1.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 101 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Tennessee98.7% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 12 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: SLF NO. 1 LLC.

NameRoleTypeShareSince
Soule, AmyIndirect ownership interestIndividual01/01/2014
Murner, HerschelManaging control - governing bodyIndividual01/01/2025
Soule, AmyCorporate officerIndividual04/20/2017
Murner, HerschelOperational/managerial controlIndividual01/01/2025
Murner, HerschelAdp of the SNFIndividual06/04/2025
Willett, DwightAdp of the SNFIndividual02/24/2026

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on March 25, 2026: "Provide safe and appropriate respiratory care for a resident when needed."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on March 25, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on March 25, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on August 14, 2019: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.21 hours per resident per day, below the Tennessee average of 3.31.

Other nursing homes nearby

Tennessee contacts for a concern about a nursing home

These are the official offices in Tennessee. NursingHomeClear cannot take or act on complaints.

Common questions

What is Wyndridge Health and Rehab Ctr's Medicare star rating?
CMS rates Wyndridge Health and Rehab Ctr 2 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Wyndridge Health and Rehab Ctr get at its last inspection?
5 health deficiencies at the standard inspection on March 25, 2026. The Tennessee average is 4.4.
Has Wyndridge Health and Rehab Ctr been fined?
CMS lists no fines in the last three years.
Does Wyndridge Health and Rehab Ctr accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Wyndridge Health and Rehab Ctr?
CMS lists 6 owners and managers. Legal business name: SLF NO. 1 LLC.

Sources

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