Assisted living / New York / Vestal
Brookdale Castle Gardens Memory Care
1715 Castle Gardens Road, Vestal, NY 13850 · Broome County · (607) 748-5700
Adult home · licensed for 48 residents · Licensed since 2019 · Operator: Hearth Management, LLC
New York State Department of Health data as of October 8, 2026 · Certificate 030-F-062 · See the state record
The record in brief
Brookdale Castle Gardens Memory Care is an adult home, one of the two kinds of adult care facility New York licenses, with 48 beds on its operating certificate, including 48 ALR, 14 EALR, 48 SNALR.
Between April 1, 2022 and March 31, 2026 the Department of Health cited 6 violations from 17 inspections; the latest report was issued on December 1, 2025.
The state lists no enforcement actions against the operator in that period.
On the state's assisted living quality page it has 0 food and dining violations at its latest recertification survey and an average of 38 direct care staff (2025, reported by the residence).
State inspections
The Department of Health's own summary: "A total of 6 violations resulted from 17 inspections of this facility from April 1, 2022 through March 31, 2026, including 14 inspections resulting in no violations."
December 1, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 5, 2025Other Survey · 0 violations · Plan/Notice of Correction Not Required
September 22, 2025Relicensure, Complaint, Follow-up Survey · 0 violations · Plan/Notice of Correction Not Required
September 8, 2025Other Survey · 0 violations · Plan/Notice of Correction Not Required
August 4, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 12, 2025Relicensure, Complaint Survey · 4 violations · Plan/Notice of Correction Approved
- §Requirements before submitting a request for
- §Resident services
- §Consumer and resident protections.
- §Medication management.
July 10, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 28, 2024Relicensure, Follow-up Survey · 0 violations · Plan/Notice of Correction Not Required
February 28, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 28, 2024Other Survey · 0 violations · Plan/Notice of Correction Not Required
January 31, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 1, 2023Relicensure Survey · 1 violation · Plan/Notice of Correction Approved
- §Environmental standards
June 9, 2023Other Survey · 0 violations · Plan/Notice of Correction Not Required
March 31, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services.
March 2, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 15, 2022Other, Follow-up Survey · 0 violations · Plan/Notice of Correction Not Required
April 12, 2022Other Survey · 0 violations · Plan/Notice of Correction Not Required
Enforcement actions
The state lists no enforcement actions against the operator from April 1, 2022 to March 31, 2026.
Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.
New York's assisted living quality measures
Source: New York State Department of Health, Assisted Living Residence Quality, read October 8, 2026. The page's third measure, confirmed complaint allegations, was not listed in its table when we read it.
Memory care
| Certification on the operating certificate | Beds | Since |
|---|---|---|
| Assisted Living Residence (ALR) | 48 | October 2019 |
| Enhanced Assisted Living Residence (EALR) | 14 | October 2019 |
| Special Needs Assisted Living Residence (SNALR) | 48 | October 2019 |
Brookdale Castle Gardens Memory Care is certified for memory care in New York's terms. What memory care certification means.
A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov
An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov
Costs
New York requires each assisted living residence to file a Consumer Summary with its starting rent for each licence and certification, and the Department of Health posts it. Brookdale Castle Gardens Memory Care's summary says:
Starting rent, as filed (text read from the PDF form)SNALR Starting $8,370 per month private EALR Starting $9,645 per month private (includes $1,275 Enhanced Care Service charge)
Lowest monthly rent in the filing: $1,275. Care level charges and other fees are extra; the residency agreement lists them.
Source: Consumer Summary (PDF), residency agreement (PDF), on the Department of Health's Assisted Living Residence Quality page, read October 8, 2026.
Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov
Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov
Website listed by the Department of Health: www.thehearthlic.net
Who runs it
Operator in the state file: Hearth Management, LLC.
Other assisted living nearby
- Brookdale Castle GardensVestal, under 1 mi · 58 residents · 7 violations
- Ideal Senior Living CenterEndicott, 1.1 mi · 70 residents · 3 violations
- The Pavilion at VestalVestal, 3.0 mi · 40 residents · 9 violations
- Good Shepherd Village at EndwellEndwell, 5.7 mi · 32 residents · 9 violations
- Brookdale Vestal WestVestal, 6.5 mi · 65 residents · 4 violations
- Elderwood Village at VestalVestal, 6.6 mi · 116 residents · 9 violations
Nursing homes nearby
For care beyond what assisted living provides. Each has a federal inspection record on this site.
- Ideal Senior Living CenterEndicott, 1.1 mi · 5 of 5 CMS stars
- Absolut Ctr for Nursing & Rehab Endicott L L CEndicott, 2.7 mi · 3 of 5 CMS stars
- Vestal Park Rehabilitation and Nursing CenterVestal, 3.0 mi · 3 of 5 CMS stars
- Willow Point Rehabilitation and Nursing CenterVestal, 5.7 mi · 1 of 5 CMS stars
- Good Shepherd Village at EndwellEndwell, 5.8 mi · 5 of 5 CMS stars
If you have a concern
NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.
New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov
To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov
Common questions
- Is Brookdale Castle Gardens Memory Care licensed?
- New York's Department of Health lists it as licensed, certificate 030-F-062, adult home, since October 25, 2019 (state data as of October 8, 2026).
- How many residents can Brookdale Castle Gardens Memory Care care for?
- Its licence is for 48 residents.
- Has Brookdale Castle Gardens Memory Care had violations?
- 6 violations from 17 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
- How much does Brookdale Castle Gardens Memory Care cost?
- Its Consumer Summary, posted by the New York State Department of Health, lists starting rent from $1,275 a month: SNALR Starting $8,370 per month private EALR Starting $9,645 per month private (includes $1,275 Enhanced Care Service charge) Care level charges are extra.
- Does Brookdale Castle Gardens Memory Care offer memory care?
- Its operating certificate includes 48 special needs assisted living (SNALR) beds, the New York certifications for dementia care.
Sources
- Licence and capacity: New York State Department of Health, Adult Care Facilities: general information and bed certifications (health.data.ny.gov), downloaded October 8, 2026.
- Bed certifications: Adult Care Facility bed certifications, health.data.ny.gov. Inspections and enforcement: NYS Health Profiles, read October 9, 2026.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
- NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.