Assisted living / Florida / West Palm Beach
Lourdes Pavilion
311 S Flagler Dr, West Palm Beach, FL 33410 · Palm Beach County · (561) 650-8900
Assisted living facility (ALF) · licensed for 80 residents · Licensed since 1998 · Licensee: Lourdes Noreen McKeen Residence for Geriatric Care Inc
Florida Agency for Health Care Administration (AHCA) data as of October 9, 2026 · Licence 9213 · AHCA file 11964724 · See the state record
The record in brief
The Florida Agency for Health Care Administration (AHCA) lists Lourdes Pavilion as an assisted living facility licensed for 80 residents, with a specialty licence for limited nursing services (LNS).
From October 9, 2021 to October 8, 2026, AHCA's comparison tool counts 9 deficiencies at this facility (0 class I, 0 class II, 6 class III, 2 class IV and 1 unclassified), 0 substantiated complaints and 0 sanctions or final orders.
Deficiencies, complaints and sanctions
Counts from AHCA's assisted living comparison tool for October 9, 2021 to October 8, 2026. Florida sorts each deficiency into a class by how much it could harm residents; class I is the most serious.
| What AHCA counts | This facility |
|---|---|
| Class I deficiencies | 0 |
| Class II deficiencies | 0 |
| Class III deficiencies | 6 |
| Class IV deficiencies | 2 |
| Unclassified deficiencies | 1 |
| All deficiencies | 9 |
| Substantiated complaints | 0 |
| Sanctions or final orders | 0 |
| Fines | $0 |
Class I: conditions AHCA finds present an imminent danger to residents or a substantial probability of death or serious physical or emotional harm. A fine is levied even when the problem is corrected.leg.state.fl.us
Class II: conditions that directly threaten residents' physical or emotional health, safety or security. A fine is levied even when the problem is corrected.leg.state.fl.us
Class III: conditions that indirectly or potentially threaten residents' health, safety or security. No fine if corrected within the time AHCA sets.leg.state.fl.us
Class IV: problems with operation, maintenance or required reports and forms that do not have the potential of negatively affecting residents.leg.state.fl.us
Unclassified violations are ones not designated class I to IV, such as violating a licence condition, exceeding licensed capacity or providing services beyond the scope of the licence.leg.state.fl.us
AHCA notes that legal actions are issued to the licensee at the time the case began, so a facility that changed hands can carry actions from a former owner. The full inspection reports are on the FloridaHealthFinder profile (licence 9213).
Memory care
Florida has no separate memory care licence. Lourdes Pavilion has no extended congregate care (ECC) licence on its AHCA profile.
An extended congregate care (ECC) licence lets a resident age in place: on top of standard assisted living services it covers limited nursing services, total help with bathing, dressing and toileting, and supervision of residents with dementia.quality.healthfinder.fl.gov
AHCA's advice: before signing a contract, ask what special services and activities the facility has for people with dementia, how staff are trained for it, and how it keeps residents from wandering off.quality.healthfinder.fl.gov
Costs
Florida does not publish what assisted living facilities charge, and Lourdes Pavilion has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.
Each Florida assisted living contract must set out the services, the rates or charges and at least 30 days' written notice of a rate increase.leg.state.fl.us
Florida does not set what assisted living costs: each facility sets its own fees, which vary with size, amenities, specialty licences, location and services.quality.healthfinder.fl.gov
Who runs it
Licensee (owner on the AHCA profile) in the state file: Lourdes Noreen McKeen Residence for Geriatric Care Inc (not-for-profit on the AHCA profile).
Other assisted living nearby
- Grand Living at West Palm BeachWest Palm Beach, under 1 mi · 73 residents · 2 deficiencies
- Colonial Assisted Living at West Palm Beach FlWest Palm Beach, under 1 mi · 152 residents · 7 deficiencies
- Wyndham HouseWest Palm Beach, 1.3 mi · 24 residents · 2 deficiencies
- The Pointe at West PalmWest Palm Bch, 1.9 mi · 102 residents · 20 deficiencies
- Kimberly Kares Helping HandsWest Palm Beach, 2.0 mi · 7 residents · 2 deficiencies
- Carps Assisted LivingWest Palm Beach, 2.2 mi · 21 residents · 11 deficiencies
Nursing homes nearby
For care beyond what assisted living provides. Each has a federal inspection record on this site.
- Lourdes-Noreen McKeen Residence for Geriatric CareWest Palm Beach, under 1 mi · 4 of 5 CMS stars
- Palm Garden of West Palm BeachWest Palm Beach, 1.8 mi · 2 of 5 CMS stars
- Lakeside Health CenterWest Palm Beach, 2.0 mi · 4 of 5 CMS stars
- Darcy Hall of Life CareWest Palm Beach, 2.7 mi · 2 of 5 CMS stars
- Colonial Skilled Nursing Facility LLCWest Palm Beach, 2.8 mi · 3 of 5 CMS stars
If you have a concern
NursingHomeClear cannot take or act on complaints. Florida's Agency for Health Care Administration (AHCA) investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.
Common questions
- Is Lourdes Pavilion licensed?
- Florida's Agency for Health Care Administration lists it as licensed, licence 9213, assisted living facility (alf), since March 12, 1998; the licence runs to March 11, 2028 (state data as of October 9, 2026).
- How many residents can Lourdes Pavilion care for?
- Its licence is for 80 residents.
- Has Lourdes Pavilion been cited by the state?
- AHCA's comparison tool counts 9 deficiencies from October 9, 2021 to October 8, 2026: 0 class I, 0 class II, 6 class III, 2 class IV and 1 unclassified. Class I is the most serious.
- Does Lourdes Pavilion offer memory care?
- Florida has no separate memory care licence. This facility has no extended congregate care (ECC) licence on its AHCA profile. Ask the facility how it cares for residents with dementia.
Sources
- Capacity and the 5-year counts: Florida Agency for Health Care Administration (AHCA), FloridaHealthFinder Assisted Living Facility Comparison Tool, read October 9, 2026. Address, licence, specialty licences, beds and legal actions: its FloridaHealthFinder profile, read October 9, 2026.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
- NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.