Home / Florida / West Palm Beach
Lakeside Health Center
2501 N Australian Avenue, West Palm Beach, FL 33407 · Palm Beach County · (561) 655-7780
107 certified beds, about 100 residents a day · For profit - Corporation · Medicare and Medicaid since 1979
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105268 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 18, 2025, inspectors cited 2 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 15 health citations since April 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.56 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.80 of those hours.
30.0% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
504/23
606/24
109/24
102/25
212/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
15D
0E
0F
Potential for minimal harm
0A
0B
0C
December 18, 2025Standard inspection · 2 citations
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on record review and interview, the facility failed to implement a care plan for residents with a diagnosis of Post Traumatic Stress Disorder (PTSD) for 2 of 2 sampled residents (Resident #4 and #91).
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview, the facility failed to document a change in a resident's condition for 1 of 1 sampled resident reviewed for respiratory infection (Resident #74).
February 27, 2025Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview, record review and policy review, the facility failed to timely report to the State Agency allegations of resident-to-resident abuse for 4 of 6 sampled residents, Resident #1 and Resident #2 involved in an incident; and Resident #5 and Resident #6 involved in another incident.
September 9, 2024Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review and interview, the facility failed to protect the resident's right to be free from physical abuse for 1 of 2 sampled residents (Resident #3) by a resident (Resident #2) with a history of physical abuse to staff and other residents. This is evident by the lack of supervision of Resident #2, contributing to re-offended physical abuse towards Resident #3.
June 20, 2024Standard inspection · 6 citations
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on policy review, observation, interview and record review the facility failed to report and investigate an injury of unknown origin (bruise), for 1 of 6 sampled residents reviewed for abuse (Resident #36). The facility also failed to ensure a thorough investigation as evidenced by documented inconsistencies for 1 of 6 sampled residents reviewed for abuse (Resident #10).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and interview, the facility failed to ensure nursing staff followed physician orders for 3 of 7 sampled residents reviewed for medication use. Staff held insulin without an order and failed to provide an ordered hypertensive (blood pressure) medication as per ordered parameters for Resident #38. Staff failed to follow physician orders for blood pressure and heart rate parameters for Residents #26 and #53.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on observation, interview, record review, and policy review, the facility failed to ensure that pain management was provided for 1 of 1 sampled residents observed in pain (Resident #74).
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and interview, the facility failed to ensure consultant pharmacy services for 4 of 7 sampled residents reviewed for medication use. The consultant pharmacist failed to identify a psychotropic medication used PRN (as needed) that was ordered greater than 14 days and had no documented end date or specified duration for Resident #22. The consultant pharmacist failed to identify that nurses were holding insulin without an order and not providing an ordered hypertensive (blood pressure) medication as per ordered parameters for Resident #38, and staff were not following physician orders for blood pressure and heart rate parameters for Resident #26 and #52.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on policy review, record review, and interview, the facility failed to ensure psychotropic medications for 1 of 7 residents reviewed for medication use, were limited to 14 days or extended only with an indicated duration for use. Resident #22 had a PRN (as needed) order for lorazepam, a psychotropic medication, initiated on 02/29/24, with no indication for the duration of use.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on policy review, record review, and interview, the facility failed to ensure complete and accurate clinical records for 1 of 7 sampled residents reviewed for medication use, as evidenced by contradictions in psychotropic medication doses for Resident #37; and for 1 of 1 sampled resident on transmission based precautions (TBPs) as evidenced by the lack of timely orders for contact precautions for Resident #61.
April 6, 2023Standard inspection · 5 citations
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview and record review, the facility failed to notify the Physician of an elevated blood sugar for 1 of 1 residents sampled for glucose monitoring during medication administration (Resident #37).
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, record review and policy review, the facility failed to provide anchors for catheter tubing for 2 of 3 sampled residents observed for catheter care (Residents # 54 and #66).
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the medication error rate was not 5 percent or greater. The medication error rate was 6.41 percent, 2 medication errors were identified while observing a total of 31 opportunities, affecting Resident #27.
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation and record review, it was determined that the facility to follow the lunch menu on 04/03/23. 1) During the review of the facility's approved menu for the lunch meal of 04/03/23, it was noted that a 3 ounce portion of Sliced Ham was to be served to residents with a physician ordered regular diet. Further review of the weeks Cycle Menu noted that all other lunch and dinner meals documented only a 2 ounce protein portion to be served. During the observation of the tray assembly line in the Main Kitchen on 04/03/23 at 11:45 AM, the surveyor requested that an averaged portion of Sliced Ham that was going to be served to the residents be weighed on the facility's calibrated portion scale. Following the weighing of 2 sliced ham portions noted only 2 ounces recorded and being served as a standard resident portion for regular diets.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety that effected potentially 89 of the facility's 91 residents.
Fire safety inspections
3 fire safety citations on file: 2 on June 20, 2024, 1 on April 6, 2023.
Every fire safety citation3 citations
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.56 | 3.82 | 3.86 |
| Registered nurses | 0.80 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.21 | 3.49 | 3.42 |
| Nurse aides | 2.16 | ||
| Licensed practical nurses | 0.60 | ||
| Nursing staff turnover (share who left in a year) | 30.0% | 41.4% | 45.8% |
| Registered nurse turnover | 42.9% | 46.0% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.24 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.70 on weekdays and 3.21 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.46 in April to June 2025 to 3.56 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.56 | 0.80 | 3.70 | 3.21 | 0.0% | 0 of 90 | 100 |
| Oct to Dec 2025 | 3.57 | 0.77 | 3.70 | 3.24 | 0.0% | 0 of 92 | 98 |
| Jul to Sep 2025 | 3.47 | 0.77 | 3.61 | 3.14 | 0.0% | 0 of 92 | 102 |
| Apr to Jun 2025 | 3.46 | 0.69 | 3.60 | 3.12 | 0.0% | 0 of 91 | 101 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 6.5 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.8 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.3 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.7 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.2 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 41.8 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 12.5 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.7 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.7 | 1.1 | 1.8 |
Owners and operators
Legal business name: CONSOLIDATED RESOURCES HEALTH CARE FUND I LP. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Fund I Investments Limited Partnership | 5% or greater direct ownership interest | Organization | 96% | 08/23/1995 |
| Langlais, Heather | W-2 managing employee | Individual | 10/18/2021 | |
| Cross, Cindy | Corporate officer | Individual | 08/23/1995 | |
| Thurmond, Joan | Corporate officer | Individual | 09/21/2000 | |
| Life Care Centers of America, Inc. | Operational/managerial control | Organization | 03/01/1990 | |
| Crhc LLC | General partnership interest | Organization | 01/01/2017 | |
| Developers Investment Company Inc | Limited partnership interest | Organization | 08/23/1995 | |
| Fund I Investments Limited Partnership | Limited partnership interest | Organization | 08/23/1995 | |
| Hcf Inc | Limited partnership interest | Organization | 08/23/1995 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on December 18, 2025: "Provide care or services that was trauma informed and/or culturally competent."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on February 27, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on June 20, 2024: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on December 18, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.21 hours per resident per day, below the Florida average of 3.49.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Colonial Skilled Nursing Facility LLC West Palm Beach, 1.4 mi · 3 of 5 stars · 22 citations
- Palm Garden of West Palm Beach West Palm Beach, 1.7 mi · 2 of 5 stars · 26 citations
- Westgate Health and Rehabilitation Center West Palm Beach, 1.8 mi · 3 of 5 stars · 26 citations
- Lourdes-Noreen McKeen Residence for Geriatric Care West Palm Beach, 2 mi · 4 of 5 stars · 30 citations
- Rehabilitation Center of the Palm Beaches, the West Palm Beach, 2.1 mi · 4 of 5 stars · 10 citations
- Darcy Hall of Life Care West Palm Beach, 2.4 mi · 2 of 5 stars · 28 citations
- Joseph L Morse Health Center Inc the West Palm Beach, 3 mi · 5 of 5 stars · 0 citations
- North Lake Care Center and Rehab Lake Park, 4 mi · 4 of 5 stars · 30 citations
Florida contacts for a concern about a nursing home
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.
Common questions
- What is Lakeside Health Center's Medicare star rating?
- CMS rates Lakeside Health Center 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Lakeside Health Center get at its last inspection?
- 2 health deficiencies at the standard inspection on December 18, 2025. The Florida average is 7.1.
- Has Lakeside Health Center been fined?
- CMS lists no fines in the last three years.
- Does Lakeside Health Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Lakeside Health Center?
- CMS lists 9 owners and managers, and links the home to Life Care Centers of America. Legal business name: CONSOLIDATED RESOURCES HEALTH CARE FUND I LP.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.