Assisted living / Florida / Lakeland
New Era
815 W Daughtery Rd, Lakeland, FL 33809 · Polk County · (863) 859-0475
Assisted living facility (ALF) · licensed for 60 residents · In litigation since 2022 · Licensee: New Era Business LLC
Florida Agency for Health Care Administration (AHCA) data as of October 9, 2026 · Licence 10535 · AHCA file 11966320 · See the state record
The record in brief
The Florida Agency for Health Care Administration (AHCA) lists New Era as an assisted living facility licensed for 60 residents, with specialty licences for limited mental health (LMH) and limited nursing services (LNS). Its licence status on FloridaHealthFinder reads "In litigation".
From October 9, 2021 to October 8, 2026, AHCA's comparison tool counts 34 deficiencies at this facility (1 class I, 2 class II, 29 class III, 0 class IV and 2 unclassified), 10 substantiated complaints and 9 sanctions or final orders, with fines of $27,000.
Deficiencies, complaints and sanctions
Counts from AHCA's assisted living comparison tool for October 9, 2021 to October 8, 2026. Florida sorts each deficiency into a class by how much it could harm residents; class I is the most serious.
| What AHCA counts | This facility |
|---|---|
| Class I deficiencies | 1 |
| Class II deficiencies | 2 |
| Class III deficiencies | 29 |
| Class IV deficiencies | 0 |
| Unclassified deficiencies | 2 |
| All deficiencies | 34 |
| Substantiated complaints | 10 |
| Sanctions or final orders | 9 |
| Fines | $27,000 |
Class I: conditions AHCA finds present an imminent danger to residents or a substantial probability of death or serious physical or emotional harm. A fine is levied even when the problem is corrected.leg.state.fl.us
Class II: conditions that directly threaten residents' physical or emotional health, safety or security. A fine is levied even when the problem is corrected.leg.state.fl.us
Class III: conditions that indirectly or potentially threaten residents' health, safety or security. No fine if corrected within the time AHCA sets.leg.state.fl.us
Class IV: problems with operation, maintenance or required reports and forms that do not have the potential of negatively affecting residents.leg.state.fl.us
Unclassified violations are ones not designated class I to IV, such as violating a licence condition, exceeding licensed capacity or providing services beyond the scope of the licence.leg.state.fl.us
Legal actions on the AHCA profile6 actions initiated since October 2021
- §Fine: $5,500
- §Fine: $1,500
- §Fine: $500
- §Fine: $500
- §Fine: $15,000
- §Fine: $2,000
AHCA notes that legal actions are issued to the licensee at the time the case began, so a facility that changed hands can carry actions from a former owner. The full inspection reports are on the FloridaHealthFinder profile (licence 10535).
Memory care
Florida has no separate memory care licence. New Era has no extended congregate care (ECC) licence on its AHCA profile.
An extended congregate care (ECC) licence lets a resident age in place: on top of standard assisted living services it covers limited nursing services, total help with bathing, dressing and toileting, and supervision of residents with dementia.quality.healthfinder.fl.gov
AHCA's advice: before signing a contract, ask what special services and activities the facility has for people with dementia, how staff are trained for it, and how it keeps residents from wandering off.quality.healthfinder.fl.gov
Costs
Florida does not publish what assisted living facilities charge, and New Era has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.
Its AHCA profile lists 50 Optional State Supplementation (OSS) beds. Medicaid services on its AHCA profile: Assistive Care Services.
Each Florida assisted living contract must set out the services, the rates or charges and at least 30 days' written notice of a rate increase.leg.state.fl.us
Florida does not set what assisted living costs: each facility sets its own fees, which vary with size, amenities, specialty licences, location and services.quality.healthfinder.fl.gov
Who runs it
Licensee (owner on the AHCA profile) in the state file: New Era Business LLC (for-profit on the AHCA profile).
Other assisted living nearby
- Villa at Carpenters (the)Lakeland, 1.3 mi · 52 residents · 8 deficiencies
- Savannah Villages of LakelandLakeland, 1.4 mi · 55 residents · 25 deficiencies
- Lake Gibson VillageLakeland, 1.5 mi · 165 residents · 0 deficiencies
- Grace Manor Suites LLCLakeland, 1.8 mi · 77 residents · 3 deficiencies
- Maravida Lakeland Mgt LLCLakeland, 1.9 mi · 38 residents · 31 deficiencies
- Arbor Oaks at Lakeland HillsLakeland, 2.2 mi · 95 residents · 14 deficiencies
Nursing homes nearby
For care beyond what assisted living provides. Each has a federal inspection record on this site.
- Wedgewood Healthcare and Rehabilitation CenterLakeland, 1.5 mi · 2 of 5 CMS stars
- Manor at Carpenters, theLakeland, 1.5 mi · 3 of 5 CMS stars
- The Club at Lake GibsonLakeland, 1.5 mi · 3 of 5 CMS stars
- Breezy Hills Rehab and Care CenterLakeland, 1.6 mi · 2 of 5 CMS stars
- Valencia Hills Health and Rehabilitation CenterLakeland, 1.9 mi · 1 of 5 CMS stars
If you have a concern
NursingHomeClear cannot take or act on complaints. Florida's Agency for Health Care Administration (AHCA) investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.
Common questions
- Is New Era licensed?
- Florida's Agency for Health Care Administration lists it as in litigation, licence 10535, assisted living facility (alf), since January 18, 2022; the licence runs to January 17, 2026 (state data as of October 9, 2026).
- How many residents can New Era care for?
- Its licence is for 60 residents.
- Has New Era been cited by the state?
- AHCA's comparison tool counts 34 deficiencies from October 9, 2021 to October 8, 2026: 1 class I, 2 class II, 29 class III, 0 class IV and 2 unclassified. Class I is the most serious.
- Does New Era offer memory care?
- Florida has no separate memory care licence. This facility has no extended congregate care (ECC) licence on its AHCA profile. Ask the facility how it cares for residents with dementia.
Sources
- Capacity and the 5-year counts: Florida Agency for Health Care Administration (AHCA), FloridaHealthFinder Assisted Living Facility Comparison Tool, read October 9, 2026. Address, licence, specialty licences, beds and legal actions: its FloridaHealthFinder profile, read October 9, 2026.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
- NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.