What is Manor at Carpenters, the's Medicare star rating?

CMS rates Manor at Carpenters, the 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Manor at Carpenters, the get at its last inspection?

5 health deficiencies at the standard inspection on June 11, 2026. The Florida average is 7.1.

Does Manor at Carpenters, the accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Manor at Carpenters, the?

CMS lists 15 owners and managers. Legal business name: CARPENTERS HOME ESTATES INC.

Manor at Carpenters, the: Inspections, Staffing & Ratings

The record in brief

At its most recent standard inspection, on June 11, 2026, inspectors cited 5 health deficiencies (the Florida average is 7.1, the national average 9.2).

Of 15 health citations since February 2022, 2 were rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $24,252 in the last three years; the largest was $24,252, and the latest is dated March 17, 2025.

Nurses and nurse aides worked 3.71 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.89 of those hours.

41.3% of nursing staff left within the year CMS measured (Florida average 41.4%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

502/22

301/24

203/25

506/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

Potential for minimal harm

June 11, 2026Standard inspection · 5 citations

F

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 11, 2026

Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure infection prevention and control practices were followed for the handling and storage of respiratory equipment for one resident (#72) out of four residents sampled and during three out of three medication administration opportunities with Staff A, Licensed Practical Nurse (LPN), and during the handling of soiled laundry in one out of one laundry rooms. These failures created a risk of cross contamination.
E

PASARR screening for Mental disorders or Intellectual Disabilities

F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 11, 2026

Inspectors wroteBased on interview and record review, the facility did not ensure the Preadmission Screening for Resident Review (PASRRs) were completed accurately for four residents (#1, #7, #18, and #39) out of four residents reviewed.
E

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 11, 2026

Inspectors wroteBased on interviews and record review, the facility did not ensure the development of comprehensive person-centered care plans related to the use of high risk medications for five residents (#1, #5, #7, #18 and #37) out of five residents reviewed.
D

Provide care and assistance to perform activities of daily living for any resident who is unable.

F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2026

Inspectors wroteBased on observations, record review and interviews the facility failed to provide activities of daily living, related to trimming toenails for one resident (#68) out of 15 residents sampled. Findings Included: During an interview and observation on 06/10/2026 at 1:23 p.m., Resident #68 stated, My toe nails are so long I have a hard time walking. I told everyone and nothing has been done. I used to see the podiatrist, but I cannot remember when I saw them last. The resident said, I am a walker, and my nails being this long makes it hard for me to walk. Resident #68 removed her shoes and revealed 1/4 inch long, yellow colored nail on her first toe and the rest of the nails that were curved into the skin of her second, and third toes. [...]
D

Make sure that a working call system is available in each resident's bathroom and bathing area.

F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2026

Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure adequate equipment was provided to allow residents to call for staff assistance through a communication system that relays the call directly to staff or to a centralized staff work area for one resident ( #64) out of one sampled for properly functioning call lights.

March 17, 2025Complaint inspection · 2 citations

G

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 7, 2025

Inspectors wroteBased on staff interviews, record review and policy and procedure review, the facility failed to protect one (Resident#1) of five residents right to be free from physical abuse (slap) by facility staff.
G

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F607 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 7, 2025

Inspectors wroteBased on resident record review, staff interview, personnel record review, and review of facility policies and procedures, the facility did not ensure abuse policies and procedures related to screening of potential employees were followed. The facility did not attempt to obtain information from previous or current employers for one staff member (Staff A, Certified Nursing Assistant) out of five staff members reviewed, resulting in harm to Resident #1.

January 18, 2024Standard inspection · 3 citations

D

Allow residents to self-administer drugs if determined clinically appropriate.

F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2024

Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure one (#40) out of twenty-one sampled residents were assessed for the self-administration of a topical pain patch dated for the day before the observation and left at bedside.
D

PASARR screening for Mental disorders or Intellectual Disabilities

F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2024

Inspectors wroteBased on record reviews, and interviews, the facility failed to confirm the accuracy of the Pre-admission Screening and Resident Review (PASRR) and to correct the document for five (#3, #13, #40, #41, and #207) out of twenty-one residents sampled.
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 17, 2024

Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to assess and obtain physician orders for the two wounds for one (#40) out of four resident sampled for skin conditions.

February 11, 2022Standard inspection · 5 citations

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 11, 2022

Inspectors wroteBased on observations, record review, and interviews, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in one of one kitchen.
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 11, 2022

Inspectors wroteBased on record reviews and interviews, the facility failed to ensure treatment was provided timely for one resident (Resident #39) out of the sampled two residents related to a Urinary Tract Infection (UTI) and Methicillin-Resistant Staphylococcus Aureus (MRSA).
D

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 11, 2022

Inspectors wroteBased on observations, record review, and interviews the facility failed to ensure as needed (PRN) orders for psychotropic drugs were limited to 14 days for one (Resident #33) of seven residents investigated for unnecessary medications.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 11, 2022

Inspectors wroteBased on observations, record reviews, and interviews, the facility failed to ensure isolation precautions were initiated in a timely manner for one resident (Resident #39) and failed to ensure appropriate hand hygiene was performed during wound care for one resident (Resident #4) out of the sampled three residents.
D

Perform COVID19 testing on residents and staff.

F886 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 11, 2022

Inspectors wroteBased on interviews and record reviews, the facility failed to conduct ongoing COVID-19 outbreak testing in accordance with testing frequency parameters for one staff member (D) of three sampled staff members for COVID-19 testing.

Fire safety inspections

5 fire safety citations on file: 4 on June 11, 2026, 1 on January 18, 2024.

Every fire safety citation5 citations

F
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · June 11, 2026 · Corrected (the home has a date of correction)
F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K 521 · June 11, 2026 · Corrected (the home has a date of correction)
D
Provide properly protected cooking facilities.

K 324 · June 11, 2026 · Corrected (the home has a date of correction)
D
Install corridor and hallway doors that block smoke.

K 363 · June 11, 2026 · Corrected (the home has a date of correction)
C
To conduct inspection, testing and maintenance of fire doors by qualified individuals.

K 761 · January 18, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

Date	Penalty	Amount or length
March 17, 2025	Fine	$24,252

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Florida	United States
All nursing staff (RN, LPN and aides)	3.71	3.82	3.86
Registered nurses	0.89	0.73	0.69
All nursing staff on weekends	3.33	3.49	3.42
Nurse aides	2.35
Licensed practical nurses	0.47
Nursing staff turnover (share who left in a year)	41.3%	41.4%	45.8%
Registered nurse turnover	31.6%	46.0%	42.9%
Administrators who left	2

CMS expects 3.58 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.86 on weekdays and 3.33 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.45 in April to June 2025 to 3.71 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.71	0.89	3.86	3.33	0.0%	0 of 90	66
Oct to Dec 2025	3.86	0.96	4.04	3.39	0.0%	0 of 92	65
Jul to Sep 2025	4.03	1.12	4.20	3.61	0.0%	0 of 92	61
Apr to Jun 2025	4.45	1.20	4.65	3.94	0.0%	0 of 91	58
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Florida, Jan to Mar 2026	3.76	0.70	3.90	3.44	1.1%	0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Florida	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	14.5	8.7	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.5	0.3	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	1.8	0.7	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	4.6	2.5	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.7	1.5	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	16.2	9.5	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	8.3	4.5	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	5.9	8.6	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	28.8	26.1	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	6.7	9.1	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	2.4	2.1	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	0.4	1.1	1.8

Owners and operators

Legal business name: CARPENTERS HOME ESTATES INC.

Name	Role	Type	Since
Goss, Joseph	Corporate director	Individual	01/27/2025
Laidler, Walter	Corporate director	Individual	01/26/2015
Mabe, Beauford	Corporate director	Individual	01/27/2014
Scruggs, David	Corporate director	Individual	03/29/2022
Gillman, Leo	Corporate officer	Individual	01/15/1995
McCraney, S Lou	Corporate officer	Individual	01/05/2005
Robare, Brian	Corporate officer	Individual	01/01/2024
Vespa, David	Corporate officer	Individual	01/27/2014
Carpenters Home Estates Inc	Operational/managerial control	Organization	07/06/1989
Chappel, Christopher	Operational/managerial control	Individual	01/01/2016
Layfield, Angela	Operational/managerial control	Individual	04/02/2024
Robare, Brian	Operational/managerial control	Individual	01/01/2024
Strozier, Jeffrey	Operational/managerial control	Individual	05/05/2025
Chappel, Christopher	Adp of the SNF	Individual	10/03/2025
Strozier, Jeffrey	Adp of the SNF	Individual	07/10/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on June 11, 2026: "Provide and implement an infection prevention and control program."
When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on June 11, 2026: "PASARR screening for Mental disorders or Intellectual Disabilities"
How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on June 11, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on March 17, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.33 hours per resident per day, below the Florida average of 3.49.
How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

Other nursing homes nearby

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Breezy Hills Rehab and Care Center
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Lakeland Hills Center
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Florida Presbyterian Homes Inc
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Florida contacts for a concern about a nursing home

These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Florida Agency for Health Care Administration, Long Term Care Services Unit, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Florida Long-Term Care Ombudsman Program, 1-888-831-0404. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: FloridaHealthFinder, where Florida publishes its own records on licensed homes.

Common questions

What is Manor at Carpenters, the's Medicare star rating?: CMS rates Manor at Carpenters, the 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Manor at Carpenters, the get at its last inspection?: 5 health deficiencies at the standard inspection on June 11, 2026. The Florida average is 7.1.
Has Manor at Carpenters, the been fined?: Yes. CMS lists 1 fine totaling $24,252 in the last three years.
Does Manor at Carpenters, the accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Manor at Carpenters, the?: CMS lists 15 owners and managers. Legal business name: CARPENTERS HOME ESTATES INC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.