Assisted living / New York / Orchard Park
Orchard Heights
5200 Chestnut Ridge Road, Orchard Park, NY 14127 · Erie County · (716) 662-0651
Adult home · licensed for 200 residents · Licensed since 1991 · Operator: Orchard Heights, Inc.
New York State Department of Health data as of October 8, 2026 · Certificate 240-F-884 · See the state record
The record in brief
Orchard Heights is an adult home, one of the two kinds of adult care facility New York licenses, with 200 beds on its operating certificate, including 200 ALR, 200 EALR, 22 SNALR, 4 Respite.
Between April 1, 2022 and March 31, 2026 the Department of Health cited 27 violations from 15 inspections; the latest report was issued on September 30, 2025.
The state lists 1 enforcement action against the operator in that period.
On the state's assisted living quality page it has 1 food and dining violation at its latest recertification survey and an average of 98 direct care staff (2025, reported by the residence).
State inspections
The Department of Health's own summary: "A total of 27 violations resulted from 15 inspections of this facility from April 1, 2022 through March 31, 2026, including 6 inspections resulting in no violations."
September 30, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
August 26, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 27, 2025Relicensure, Complaint Survey · 7 violations · Plan/Notice of Correction Under Review
- §Admission standards
- §Food service
- §Environmental standards
- §Environmental standards
- §Environmental standards
- §Medication management.
- §Structural and environmental standards.
June 16, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 18, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
- §Admission standards
- §Resident services.
December 24, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 2, 2024Other Survey · 1 violation · Plan/Notice of Correction Approved
- §Records and reports
November 12, 2024Other Survey · 1 violation · Plan/Notice of Correction Approved
- §Records and reports
July 11, 2024Complaint Survey · 4 violations · Plan/Notice of Correction Approved
- §Operating certificates
- §Personnel
- §Admission and retention standards.
- §Medication management.
April 22, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 22, 2024Relicensure, Complaint Survey · 9 violations · Plan/Notice of Correction Approved
- §Operating certificates
- §Resident services
- §Resident services
- §Food service
- §Food service
- §General provisions.
- §Admission and retention standards.
- §Consumer and resident protections.
- §Resident services.
January 16, 2024Other Survey · 1 violation · Plan/Notice of Correction Approved
- §Records and reports
May 5, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 11, 2022Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
July 11, 2022Other Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
Enforcement actions
- September 4, 2025: Stipulation & Order #: ACF-25-053
Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.
New York's assisted living quality measures
Source: New York State Department of Health, Assisted Living Residence Quality, read October 8, 2026. The page's third measure, confirmed complaint allegations, was not listed in its table when we read it.
Memory care
| Certification on the operating certificate | Beds | Since |
|---|---|---|
| Assisted Living Residence (ALR) | 200 | October 2012 |
| Enhanced Assisted Living Residence (EALR) | 200 | October 2012 |
| Special Needs Assisted Living Residence (SNALR) | 22 | October 2012 |
| Respite beds | 4 | August 1991 |
Orchard Heights is certified for memory care in New York's terms. What memory care certification means.
A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov
An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov
Costs
New York requires each assisted living residence to file a Consumer Summary with its starting rent for each licence and certification, and the Department of Health posts it. Orchard Heights's summary says:
Starting rent, as filed (text read from the PDF form)AL starting at- $6,400 MC starting at, $8,740
Source: Consumer Summary (PDF), on the Department of Health's Assisted Living Residence Quality page, read October 8, 2026.
Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov
Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov
Website listed by the Department of Health: www.orchardheights.com
Who runs it
Operator in the state file: Orchard Heights, Inc..
Other assisted living nearby
- Absolutcare of Orchard BrookeOrchard Park, under 1 mi · 80 residents · 23 violations
- Fox Run at Orchard ParkOrchard Park, 1.8 mi · 52 residents · 4 violations
- Peregrine Senior Living at Orchard ParkOrchard Park, 3.3 mi · 52 residents · 5 violations
- The Courtyards LLCHamburg, 3.9 mi · 133 residents · 14 violations
- St. Francis ParkHamburg, 4.0 mi · 36 residents · 8 violations
- Elderwood Assisted Living at HamburgHamburg, 4.5 mi · 103 residents · 12 violations
Nursing homes nearby
For care beyond what assisted living provides. Each has a federal inspection record on this site.
- Father Baker ManorOrchard Park, under 1 mi · 5 of 5 CMS stars
- Fox Run at Orchard ParkOrchard Park, 1.4 mi · 5 of 5 CMS stars
- Elderwood at HamburgHamburg, 4.2 mi · 3 of 5 CMS stars
- Autumn View Health Care Facility L L CHamburg, 4.4 mi · 5 of 5 CMS stars
- Absolut Center for Nursing and Rehabilitation at aEast Aurora, 6.5 mi · 3 of 5 CMS stars
If you have a concern
NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.
New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov
To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov
Common questions
- Is Orchard Heights licensed?
- New York's Department of Health lists it as licensed, certificate 240-F-884, adult home, since August 22, 1991 (state data as of October 8, 2026).
- How many residents can Orchard Heights care for?
- Its licence is for 200 residents.
- Has Orchard Heights had violations?
- 27 violations from 15 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
- How much does Orchard Heights cost?
- Its Consumer Summary, posted by the New York State Department of Health, lists starting rent: AL starting at- $6,400 MC starting at, $8,740 Care level charges are extra.
- Does Orchard Heights offer memory care?
- Its operating certificate includes 22 special needs assisted living (SNALR) beds, the New York certifications for dementia care.
Sources
- Licence and capacity: New York State Department of Health, Adult Care Facilities: general information and bed certifications (health.data.ny.gov), downloaded October 8, 2026.
- Bed certifications: Adult Care Facility bed certifications, health.data.ny.gov. Inspections and enforcement: NYS Health Profiles, read October 9, 2026.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
- NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.