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Assisted living / New York / Plattsburgh

Pine Harbour

15 New Hampshire Street, Plattsburgh, NY 12903 · Clinton County · (518) 561-5307

Enriched housing program · licensed for 66 residents · Licensed since 2006 · Operator: Pine Harbour, Inc.

Assisted Living Residence (ALR): 66 bedsSpecial Needs Assisted Living Residence (SNALR): 20 beds Starting rent posted: from $5,475 a month
10inspections, 2022 to 2026
14violations cited, 2022 to 2026
0enforcement actions
66licensed capacity

New York State Department of Health data as of October 8, 2026 · Certificate 090-S-001 · See the state record

The record in brief

Pine Harbour is an enriched housing program, one of the two kinds of adult care facility New York licenses, with 66 beds on its operating certificate, including 66 ALR, 20 SNALR.

Between April 1, 2022 and March 31, 2026 the Department of Health cited 14 violations from 10 inspections; the latest report was issued on January 23, 2026.

The state lists no enforcement actions against the operator in that period.

On the state's assisted living quality page it has 0 food and dining violations at its latest recertification survey and an average of 28 direct care staff (2025, reported by the residence).

State inspections

The Department of Health's own summary: "A total of 14 violations resulted from 10 inspections of this facility from April 1, 2022 through March 31, 2026, including 7 inspections resulting in no violations."

January 23, 2026Relicensure Survey · 0 violations · Plan/Notice of Correction Not Required
October 29, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
August 25, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
August 21, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 16, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 17, 2025Relicensure Survey · 8 violations · Plan/Notice of Correction Approved
  1. §
    Resident services
    18 NYCRR 488.7 (d) (1)(i-iii)
  2. §
    Resident services
    18 NYCRR 488.7 (d) (3)
  3. §
    Resident services
    18 NYCRR 488.7 (d) (4)
  4. §
    Resident services
    18 NYCRR 488.7 (d) (8) (i-iii)
  5. §
    Resident services
    18 NYCRR 488.7 (e) (2)
  6. §
    Records and reports
    18 NYCRR 488.10 (d) (1)
  7. §
    Environmental standards
    18 NYCRR 488.11 (d) (1)
  8. §
    Records and reports.
    18 NYCRR 1001.12 (b) (1-7)
January 17, 2024Relicensure Survey · 5 violations · Plan/Notice of Correction Approved
  1. §
    General provisions
    18 NYCRR 488.3 (b)
  2. §
    Resident services
    18 NYCRR 488.7 (d) (4)
  3. §
    Resident services
    18 NYCRR 488.7 (d) (8) (i-iii)
  4. §
    Environmental standards
    18 NYCRR 488.11 (d) (1)
  5. §
    Environmental standards
    18 NYCRR 488.11 (e) (3)
April 13, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 9, 2022Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
May 10, 2022Relicensure, Follow-up Survey · 1 violation · Plan/Notice of Correction Approved
  1. §
    Inspection
    18 NYCRR 486.2 (j) (1-2)

Enforcement actions

The state lists no enforcement actions against the operator from April 1, 2022 to March 31, 2026.

Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.

New York's assisted living quality measures

0food and dining violations at the latest recertification survey
28direct care staff, 2025 average (reported weekly by the residence)

Source: New York State Department of Health, Assisted Living Residence Quality, read October 8, 2026. The page's third measure, confirmed complaint allegations, was not listed in its table when we read it.

Memory care

Certification on the operating certificateBedsSince
Assisted Living Residence (ALR)66March 2024
Special Needs Assisted Living Residence (SNALR)20March 2024

Pine Harbour is certified for memory care in New York's terms. What memory care certification means.

A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov

An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov

Costs

New York requires each assisted living residence to file a Consumer Summary with its starting rent for each licence and certification, and the Department of Health posts it. Pine Harbour's summary says:

Starting rent, as filed (text read from the PDF form)ALR, Traditional Studio - $5,475 per month ALR, Deluxe Studio - $6,175 per month ALR, Enhanced Suite - $7,275 per month ALR, One Bedroom - $7,650 per month N/A

Lowest monthly rent in the filing: $5,475. Care level charges and other fees are extra; the residency agreement lists them.

Source: Consumer Summary (PDF), residency agreement (PDF), on the Department of Health's Assisted Living Residence Quality page, read October 8, 2026.

Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov

Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov

Who runs it

Operator in the state file: Pine Harbour, Inc. (a not-for-profit corporation).

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov

To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov

Common questions

Is Pine Harbour licensed?
New York's Department of Health lists it as licensed, certificate 090-S-001, enriched housing program, since November 1, 2006 (state data as of October 8, 2026).
How many residents can Pine Harbour care for?
Its licence is for 66 residents.
Has Pine Harbour had violations?
14 violations from 10 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
How much does Pine Harbour cost?
Its Consumer Summary, posted by the New York State Department of Health, lists starting rent from $5,475 a month: ALR, Traditional Studio - $5,475 per month ALR, Deluxe Studio - $6,175 per month ALR, Enhanced Suite - $7,275 per month ALR, One Bedroom - $7,650 per month N/A Care level charges are extra.
Does Pine Harbour offer memory care?
Its operating certificate includes 20 special needs assisted living (SNALR) beds, the New York certifications for dementia care.

Sources

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