Assisted living / New York / Albany
Promenade at University Place
1228 Western Avenue, Albany, NY 12203 · Albany County · (518) 514-9500
Adult home · licensed for 200 residents · Licensed since 2018 · Operator: Promenade Albany LLC
New York State Department of Health data as of October 8, 2026 · Certificate 000-F-315 · See the state record
The record in brief
Promenade at University Place is an adult home, one of the two kinds of adult care facility New York licenses, with 200 beds on its operating certificate, including 200 ALR, 31 EALR, 32 SNALR, 169 ALP, 5 Respite.
Between April 1, 2022 and March 31, 2026 the Department of Health cited 54 violations from 60 inspections; the latest report was issued on March 24, 2026.
The state lists 2 enforcement actions against the operator in that period.
On the state's assisted living quality page it has 0 food and dining violations at its latest recertification survey and an average of 40 direct care staff (2025, reported by the residence).
State inspections
The Department of Health's own summary: "A total of 54 violations resulted from 60 inspections of this facility from April 1, 2022 through March 31, 2026, including 36 inspections resulting in no violations."
March 24, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 4, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 28, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 15, 2026Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 6, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 20, 2025Relicensure, Complaint Survey · 4 violations · Plan/Notice of Correction Approved
- §Resident services
- §Resident services
- §Environmental standards
- §Medication management.
October 8, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
September 23, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
September 22, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 16, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 26, 2025Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 19, 2025Complaint Survey · 2 violations · Plan/Notice of Correction Approved
- §Admission and retention standards.
- §Consumer and resident protections.
January 17, 2025Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
November 27, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 1, 2024Relicensure, Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 11, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
October 4, 2024Complaint Survey · 3 violations · Plan/Notice of Correction Approved
- §Resident services
- §Resident services
- §Resident services
August 6, 2024Relicensure, Complaint Survey · 15 violations · Plan/Notice of Correction Approved
- §General provisions
- §Resident protections
- §Resident funds and valuables
- §Resident services
- §Resident services
- §Resident services
- §Resident services
- §Resident services
- §Resident services
- §Food service
- §Personnel
- §Environmental standards
- §Environmental standards
- §Environmental standards
- §Admission and retention standards.
July 30, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
May 16, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
May 16, 2024Complaint Survey · 2 violations · Plan/Notice of Correction Approved
- §Resident services
- §Resident services
May 15, 2024Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
March 22, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 22, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 22, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 7, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 5, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
March 5, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 29, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 26, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
February 23, 2024Complaint Survey · 2 violations · Plan/Notice of Correction Approved
- §Resident services
- §Resident services
February 16, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 19, 2024Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
January 19, 2024Complaint Survey · 2 violations · Plan/Notice of Correction Approved
- §Resident services
- §Resident services
December 13, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
November 30, 2023Complaint Survey · 2 violations · Plan/Notice of Correction Approved
- §General provisions
- §Supervision in special needs assisted living.
November 28, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
September 19, 2023Relicensure, Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Civil penalties
July 27, 2023Other Survey · 1 violation · Plan/Notice of Correction Approved
- §Records and reports
July 24, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Admission standards
July 14, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 14, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 13, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
July 10, 2023Complaint Survey · 2 violations · Plan/Notice of Correction Approved
- §Resident services
- §Personnel
July 10, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident funds and valuables
April 17, 2023Complaint Survey · 4 violations · Plan/Notice of Correction Approved
- §Resident services
- §Resident services
- §Resident services
- §Environmental standards
April 17, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 17, 2023Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Admission standards
April 13, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 13, 2023Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
December 12, 2022Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
November 18, 2022Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
October 25, 2022Complaint Survey · 2 violations · Plan/Notice of Correction Approved
- §Resident services
- §Food service
September 14, 2022Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
September 8, 2022Complaint Survey · 1 violation · Plan/Notice of Correction Approved
- §Medication management.
September 8, 2022Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 27, 2022Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
June 8, 2022Complaint Survey · 2 violations · Plan/Notice of Correction Approved
- §Resident services
- §Resident services.
June 6, 2022Complaint Survey · 0 violations · Plan/Notice of Correction Not Required
April 4, 2022Relicensure, Follow-up Survey · 1 violation · Plan/Notice of Correction Approved
- §Resident services
Enforcement actions
- March 17, 2025: Stipulation & Order #: ACF-25-021
- March 6, 2025: Stipulation & Order #: ACF-25-007
Violations under dispute through the state's Inspection Review Process are not shown by the state. Regulation sections are Title 18 of New York's codes (NYCRR). Source: NYS Health Profiles.
New York's assisted living quality measures
Source: New York State Department of Health, Assisted Living Residence Quality, read October 8, 2026. The page's third measure, confirmed complaint allegations, was not listed in its table when we read it.
Memory care
| Certification on the operating certificate | Beds | Since |
|---|---|---|
| Assisted Living Residence (ALR) | 200 | December 2018 |
| Enhanced Assisted Living Residence (EALR) | 31 | September 2021 |
| Special Needs Assisted Living Residence (SNALR) | 32 | December 2018 |
| Assisted Living Program (ALP) | 169 | September 2021 |
| Respite beds | 5 | December 2020 |
Promenade at University Place is certified for memory care in New York's terms. What memory care certification means.
A special needs assisted living residence (SNALR) serves people with special needs, including people with dementia or cognitive impairments, under an individualized service plan.health.ny.gov
An enhanced assisted living residence (EALR) lets residents age in place: it may admit or keep residents who need another person's physical help to walk or use stairs, depend on medical equipment and need frequent help from medical staff, or have chronic unmanaged incontinence.health.ny.gov
Costs
New York requires each assisted living residence to file a Consumer Summary with its starting rent for each licence and certification, and the Department of Health posts it. Promenade at University Place's summary says:
Starting rent, as filed (text read from the PDF form)ALR Private Rates $135/day EALR Private Rates $215/day SNALR Private Rates $325/day ALR Shared Rate $95/day
Source: Consumer Summary (PDF), residency agreement (PDF), on the Department of Health's Assisted Living Residence Quality page, read October 8, 2026.
Assisted living residents in New York have the right to written notice of any fee increase at least 45 days before it takes effect, unless they agree in writing to a specific increase for added care, services or supplies.health.ny.gov
Under Public Health Law section 4656(7), signed February 14, 2025, an assisted living residence must post its monthly service rate and starting rent range in the facility and online.health.ny.gov
Family price reports
What does it cost here?
No family price figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different families, sent over at least 60 days, have passed review. If your family pays this home's bill, your report helps start one.
Who runs it
Operator in the state file: Promenade Albany LLC.
Other assisted living nearby
- Terrace at BeverwyckSlingerlands, 1.2 mi · 48 residents · 11 violations
- Peregrine CrossgateAlbany, 1.7 mi · 83 residents · 0 violations
- Massry Residence at Daughters of SarahAlbany, 2.0 mi · 70 residents · 31 violations
- Albany Center for Independent LivingDelmar, 3.8 mi · 67 residents · 77 violations
- Peregrine ShakerAlbany, 3.8 mi · 171 residents · 0 violations
- Peregrine Senior Living at ColonieColonie, 3.9 mi · 68 residents · 0 violations
Nursing homes nearby
For care beyond what assisted living provides. Each has a federal inspection record on this site.
- Daughters of Sarah Nursing CenterAlbany, 1.0 mi · 4 of 5 CMS stars
- Teresian House Nursing Home Co IncAlbany, 1.0 mi · 3 of 5 CMS stars
- Eddy Village Green at BeverwyckSlingerlands, 1.6 mi · 4 of 5 CMS stars
- St. Peters Nursing and Rehabilitation CenterAlbany, 2.0 mi · 4 of 5 CMS stars
- St. Margarets CenterAlbany, 3.4 mi · 4 of 5 CMS stars
If you have a concern
NursingHomeClear cannot take or act on complaints. New York's Department of Health investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.
New York's ombudsman program advocates for older adults and people with disabilities who live in nursing homes, assisted living and other licensed adult care homes.aging.ny.gov
To reach a New York long-term care ombudsman, call 1-855-582-6769.aging.ny.gov
Common questions
- Is Promenade at University Place licensed?
- New York's Department of Health lists it as licensed, certificate 000-F-315, adult home, since December 11, 2018 (state data as of October 8, 2026).
- How many residents can Promenade at University Place care for?
- Its licence is for 200 residents.
- Has Promenade at University Place had violations?
- 54 violations from 60 inspections from April 1, 2022 to March 31, 2026, per the New York State Department of Health.
- How much does Promenade at University Place cost?
- Its Consumer Summary, posted by the New York State Department of Health, lists starting rent: ALR Private Rates $135/day EALR Private Rates $215/day SNALR Private Rates $325/day ALR Shared Rate $95/day Care level charges are extra.
- Does Promenade at University Place offer memory care?
- Its operating certificate includes 32 special needs assisted living (SNALR) beds, the New York certifications for dementia care.
Sources
- Licence and capacity: New York State Department of Health, Adult Care Facilities: general information and bed certifications (health.data.ny.gov), downloaded October 8, 2026.
- Bed certifications: Adult Care Facility bed certifications, health.data.ny.gov. Inspections and enforcement: NYS Health Profiles, read October 9, 2026.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
- NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.