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Assisted living / California / Kentfield

Windchime of Marin

1111 Sir Francis Drake Blvd, Kentfield, CA 94904 · Marin County · (415) 482-4100

Residential care facility for the elderly (RCFE) · licensed for 55 residents · Licensed since 2001 · Licensee: Windchime Group LLC; Integral Senior Living LLC

35state visits on file
17Type A citations
19Type B citations
5 of 21complaint allegations substantiated
55licensed capacity

California Department of Social Services, Community Care Licensing Division data as of October 8, 2026 · Facility 216800977 · See the state record

The record in brief

California's licensing agency has 35 visits to Windchime of Marin on file since September 2021: 5 inspections, 12 complaint visits and 18 other visits. The most recent was on September 18, 2026.

Those visits led to 17 Type A citations and 19 Type B citations (the state's two levels of deficiency), 36 cited regulation sections in all.

The state looked into 10 complaints covering 21 allegations: 5 substantiated, 0 inconclusive, 15 unsubstantiated and 1 unfounded.

State visits and citations

Each column is one visit by California's Community Care Licensing Division, oldest on the left. The file does not say which visit produced which citation, so the citations are listed below as the file gives them.

InspectionComplaint visitOther visit
Kind of visitVisitsType A citationsType B citations
Inspections500
Complaint visits1223
Other visits181516
All visits351719

A Type A deficiency is a violation of the regulations or the Health and Safety Code that, if not corrected, poses a direct and immediate risk to the health, safety or personal rights of people in care.cdss.ca.gov

A Type B deficiency is a violation that, without correction, could become a risk to the health, safety or personal rights of people in care, or a recordkeeping violation that would affect their care or the protection of their resources.cdss.ca.gov

The licensee must be told in writing of every licensing deficiency, and each one can cite the section of law or Title 22 regulation it is based on.cdss.ca.gov

Regulation sections cited36 citations
  1. §
    Title 22 section 87464(f)(4)
    Plan of correction date in the file: October 31, 2025
  2. §
    Title 22 section 87465(a)(4)
    Plan of correction date in the file: October 31, 2025
  3. §
    Title 22 section 87202(a)
    Plan of correction date in the file: October 31, 2025
  4. §
    Title 22 section 87705(d)
    Plan of correction date in the file: September 5, 2025
  5. §
    Title 22 section 87309(a)
    Plan of correction date in the file: July 25, 2025
  6. §
    Title 22 section 87468.2(a)(4)
    Plan of correction date in the file: July 25, 2025
  7. §
    Title 22 section 87705(f)(1)
    Plan of correction date in the file: May 1, 2024
  8. §
    Title 22 section 87203
    Plan of correction date in the file: May 31, 2024
  9. §
    Title 22 section 87211(a)(1(D)
    Plan of correction date in the file: December 15, 2023
  10. §
    Title 22 section 87355(e)(1)
    Plan of correction date in the file: December 15, 2023
  11. §
    Title 22 section 87355(e)
    Plan of correction date in the file: August 10, 2023
  12. §
    Title 22 section 87411(c)(1)
    Plan of correction date in the file: May 18, 2023
  13. §
    Title 22 section 87355(e)(2)
    Plan of correction date in the file: May 18, 2023
  14. §
    Title 22 section 87705(b)(2)
    Plan of correction date in the file: May 17, 2023
  15. §
    Title 22 section 87705(f)(2)
    Plan of correction date in the file: May 27, 2022
  16. §
    Title 22 section 87705(f)(1)
    Plan of correction date in the file: May 27, 2022
  17. §
    Title 22 section 87303(e)(2)
    Plan of correction date in the file: May 27, 2022
  18. §
    Title 22 section 87211(a)(1)(D)
    Plan of correction date in the file: November 7, 2025
  19. §
    Health and Safety Code section 1569.69(a)(1)
    Plan of correction date in the file: August 20, 2024
  20. §
    Title 22 section 87625(b)(3)
    Plan of correction date in the file: August 20, 2024
  21. §
    Title 22 section 87303(e)(2)
    Plan of correction date in the file: July 6, 2026
  22. §
    Title 22 section 87309(a)
    Plan of correction date in the file: June 29, 2026
  23. §
    Title 22 section 87468(c)(2)(A)
    Plan of correction date in the file: June 29, 2026
  24. §
    Title 22 section 87555(a)
    Plan of correction date in the file: June 29, 2026
  25. §
    Title 22 section 87555(b)(25)
    Plan of correction date in the file: June 29, 2026
  26. §
    Title 22 section 87465(a)(6)
    Plan of correction date in the file: June 29, 2026
  27. §
    Title 22 section 87457(c)
    Plan of correction date in the file: June 29, 2026
  28. §
    Title 22 section 87458(c)(1)(A)
    Plan of correction date in the file: July 6, 2026
  29. §
    Health and Safety Code section 1569.311
    Plan of correction date in the file: August 1, 2025
  30. §
    Title 22 section 87303(e)(2)
    Plan of correction date in the file: August 1, 2025
  31. §
    Title 22 section 87458(a)
    Plan of correction date in the file: August 1, 2025
  32. §
    Health and Safety Code section 1569.625(b)(2)
    Plan of correction date in the file: June 13, 2024
  33. §
    Title 22 section 87555(b)(23)
    Plan of correction date in the file: June 13, 2024
  34. §
    Title 22 section 87705(d)
    Plan of correction date in the file: June 13, 2024
  35. §
    Health and Safety Code section 1569.69(b)
    Plan of correction date in the file: June 13, 2024
  36. §
    Title 22 section 80087(a)
    Plan of correction date in the file: June 13, 2024

Title 22 is California's licensing regulations for these homes; 1569 sections are the state's Health and Safety Code. The state's own facility search shows each visit report in full: CDSS Care Facility Search (facility number 216800977).

Complaint investigations

Each row is one complaint the state investigated, with what it found for each allegation in it.

Date in the fileSubstantiatedInconclusiveUnsubstantiatedUnfoundedType AType B
November 7, 2025300021
June 9, 2025003100
June 4, 2025001000
August 14, 2024201002
June 19, 2024003000
January 12, 2024003000
August 2, 2023001000
October 26, 2022001000
August 16, 2022001000
July 13, 2022001000

Community Care Licensing decides complaints on a preponderance of the evidence standard: the evidence must show it is more likely than not (more than 50%) that the allegation is true.cdss.ca.gov

A complaint allegation is substantiated when the preponderance of the evidence standard is met.cdss.ca.gov

An allegation is unsubstantiated when the investigation shows there is not enough evidence to prove a violation occurred.cdss.ca.gov

An allegation is unfounded when the evidence shows it could not have happened, is false, or has no reasonable basis.cdss.ca.gov

Memory care

California does not issue a separate memory care licence, and the state's roster does not mark which homes care for residents with dementia. Ask the home how it cares for residents with dementia, and check the citations above.

California's updated dementia care rules for RCFEs took effect January 1, 2025. They aim to support person-centered care and let residents age in place in the least restrictive setting they know as home.cdss.ca.gov

The dementia care standards, once kept in one regulation section, are now spread across several sections so they support care for all residents.cdss.ca.gov

The rules now address resident behaviors whatever the diagnosis, focusing on individual needs, and whether a resident may have items such as cleaning solutions or sharp objects depends on their own needs and appraisal.cdss.ca.gov

Costs

California does not publish what assisted living homes charge, and Windchime of Marin has no rate on file with us. Ask the home for its full rate sheet, including care level fees and any one-time community fee, before you sign.

An RCFE must give residents or their representatives at least 90 days' written notice of a rate increase, with the amount and the reasons, including a description of the added costs. Increases due to a change in the resident's level of care are an exception.ahum.assembly.ca.gov

When the rate goes up because a resident's level of care changes, the RCFE must give written notice within two business days after it starts providing the new level of care.ahum.assembly.ca.gov

Who runs it

Licensee in the state file: Windchime Group LLC; Integral Senior Living LLC.

Other assisted living nearby

Nursing homes nearby

For care beyond what assisted living provides. Each has a federal inspection record on this site.

If you have a concern

NursingHomeClear cannot take or act on complaints. California's Community Care Licensing Division investigates complaints about licensed homes, and the long-term care ombudsman is a free, confidential advocate for residents.

California's long-term care ombudsman programs advocate for residents of skilled nursing facilities and of 8,105 residential care facilities for the elderly.aging.ca.gov

California long-term care facilities must post the local ombudsman's number and the statewide hotline, 1-800-231-4024, which takes calls 24 hours a day, 7 days a week. Ombudsman services are free and complaints are confidential.aging.ca.gov

Common questions

Is Windchime of Marin licensed?
California's Department of Social Services lists it as licensed, facility 216800977, residential care facility for the elderly (rcfe), since July 10, 2001 (state data as of October 8, 2026).
How many residents can Windchime of Marin care for?
Its licence is for 55 residents.
Has Windchime of Marin been cited by the state?
The state file lists 17 Type As and 19 Type Bs citation counts across 35 visits on file.

Sources

  • Licence, capacity, visits, citations and complaint findings: California Department of Social Services, Community Care Licensing Division, Residential Care Facilities for the Elderly (RCFE), Download Data, downloaded October 8, 2026.
  • Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by the state.
  • NursingHomeClear is independent, takes no fee from any home, and does not refer or place residents. This page reports state records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.
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