Home / California / San Rafael
Villa Marin
100 Thorndale Drive, San Rafael, CA 94903 · Marin County · (415) 492-2408
31 certified beds, about 16 residents a day · Non profit - Corporation · Medicare since 1986
CMS Care Compare ratings, data as of September 1, 2026 · CCN 555227 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 18, 2025, inspectors cited 5 health deficiencies (the California average is 15.6, the national average 9.2).
Of 21 health citations since March 2019, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 7.15 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 1.96 of those hours.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 21 health citations on file.
November 18, 2025Standard inspection · 5 citations
- F Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Inspectors wroteBased on interviews and record review, the facility failed to ensure sufficient staff to fulfill the responsibilities of a full-time supervisor of the Skilled Nursing Facility food and nutrition service. This failure had the potential to place residents at risk for impaired nutritional status.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to store food in a safe and sanitary manner when:1. Multiple food items were not discarded after their use-by-date.2. Opened food items were not properly labeled with open and use-by-date. These failures had the potential to cause food-borne illnesses in an already medically fragile population.
- E Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the medication error rate was not greater than five percent when six identified medication errors out of 27 opportunities were observed for three of five sampled residents (Resident 2, Resident 16 and Resident 21). These failures resulted in an overall facility medication error rate of 22.22% and had the potential to result in negative health outcomes for Resident 2, Resident 16 and Resident 27. Based on observation, interview, and record review, the facility failed to ensure the medication error rate was not greater than five percent when six identified medication errors out of 27 opportunities were observed for three of five sampled residents (Resident 2, Resident 16 and Resident 21). [...]
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on interview and record review, the facility failed to ensure housekeeping staff donned personal protective equipment (PPE - clothing and equipment that is worn or used to provide protection against hazardous substances and/or environments) when handling 14 out of 15 resident's soiled laundry. This failure had the potential to negatively impact the residents.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on interview and record reviews, the facility failed to transmit the Minimum Data Set (MDS - an assessment care - planning tool) to the Centers for Medicare and Medicaid Services (CMS) within 14 days after the completion for two of 15 sampled residents (Resident 1 and Resident 6). This failure resulted in the delay of information to CMS for payment and quality measure purposes and for potential changes in Resident 1 and Resident 6's condition to be missed or go unaddressed.1
April 10, 2024Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interviews and records review, the facility failed to report an allegation of abuse to the California Department of Public Health (CDPH) in accordance with Federal requirements for one of two sampled residents (Resident 1). This failure resulted in a delayed investigation of the alleged abuse by CDPH and had the potential for other residents to be at risk of abuse.
August 18, 2023Standard inspection · 9 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to provide adequate supervision to one of two residents at risk for falls (Resident 117) when Resident 117 was left unsupervised on her wheelchair after lunch. This failure resulted in Resident 117 getting up from the wheelchair unassisted, falling, injuring her head, right knee, elbow, and being sent to the hospital for evaluation and treatment of her injuries.
- E Provide activities to meet all resident's needs.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide a program supporting the residents choice of activities with activities supporting the residents physical, mental, and psychosocial well-being, and encouraging interaction with the community, for one of eight sampled residents (Resident 2), when the activities provided by the facility to Resident 2 were limited to having the TV turned on in her room, despite activity assessments which indicated Resident 2 enjoyed reading, listening to music, being around pets, and spending time outdoors. This failure resulted in Resident 2 not having her activities needs met.
- E Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on interview and record review, the facility failed to ensure timely documentation of resident assessments for the risk of entrapment from bed rails and obtaining informed consent prior to installation of bed rails for 15 of 15 residents. This failure placed residents at risk of entrapment.
- E Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure Agency/Registry (staffing agencies that hire and train staff and place nursing professionals in a variety of nursing positions) Licensed Nurses and Certified Nursing Assistants (CNAs) had the competencies and skills necessary to care for its residents' needs when: 1) the facility did not verify that Agency/Registry Licensed Nurses and CNAs had valid and complete competency/skills checks to meet resident needs prior to working at the facility; 2) an Agency/Registry Licensed Nurse (Licensed Nurse E) did not perform hand hygiene per facility policies prior to medication administration to five residents (cross-reference to Tag F880 - Infection Control); [...]
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow best practices for infection prevention and control when three of three Licensed Nurses (Licensed Nurses D, E and F) did not perform hand hygiene (washed hands or used hand sanitizer) before preparing medications and administering them to eight of eight residents (Residents 1, 3, 4, 5, 6, 9, 10 and 11) and when one Certified Nursing Assistant (CNA) provided care to a resident without performing prior hand hygiene. These failures placed Residents Residents 1, 3, 4, 5, 6, 9, 10 and 11 at risk of the spread of infections.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interview and record review, the facility failed to review and revise at least quarterly the comprehensive care plan (a document that lays out the care and services to be provided to the resident) of one of two residents (Resident 2). This failure placed Resident 2 at risk of not having her needs met.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview and record review the facility did not follow the procedure when they stored an oxygen tank, which was empty per the gauge, in the Resident's room (one of fifteen residents, Resident 10.) This failure, storing oxygen tanks in residents' rooms, was a potential safety and/or fire hazard. The failure of having an empty oxygen tank puts the residents at risk of not getting supplemental oxygen in an emergency.
- D Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspectors wroteBased on interview and record review, the facility failed to indicate in its Facility Assessment the use of Agency/Registry (temporary) Licensed Nurses and Certified Nursing Assistants (CNAs). This failure resulted in an incomplete and inaccurate Facility Assessment.
- D Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Inspectors wroteBased on interview and record review, the facility failed to monitor bed frames, mattresses, and bed rails for the risk of entrapment by bed rails as part of its regular maintenance program. This failure placed residents at risk of entrapment.
March 1, 2019Standard inspection · 6 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure: 1. One cook was able to correctly describe the cool down process for food and 2. The kitchen maintained an air gap for kitchen appliances. This failure could potentially lead to food borne illness in a vulnerable population.
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to provide written information on Advance Directives to two of eight sampled residents. This failure had the potential to keep the residents uninformed of their rights to have their wishes honored in regards to health care decisions during incapacity.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, interview and record review, the facility failed to revise Nursing Plans of Care and attempt new interventions to prevent falls for 2 of 2 sampled residents at risk for falls. This had the potential to cause severe injuries or death to Resident 6 and Resident 13 during new incidences of falls.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review, the facility failed to attempt new interventions to prevent falls for 2 of 2 sampled residents at risk for falls. This had the potential to cause severe injuries or death to Resident 6 and Resident 13 during new incidences of falls.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on interview and record review, the facility failed to include a level of supervision on the care plan of one of eight sampled residents (Resident 3) who had fallen repeatedly. This failure could potentially lead to future falls, fractures, or hospitalization when staff had not established how often Resident 3 needed safety checks to prevent him from falling.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview and record review, the facility failed to maintain accurate medical records for one of six sampled residents. This had the potential for overmedication, inaccurate medication reconciliation of controlled substances, inappropriate pain control for Resident 7 and diversion of controlled drugs.
Fire safety inspections
20 fire safety citations on file: 3 on November 18, 2025, 10 on August 18, 2023, 7 on March 1, 2019.
Every fire safety citation20 citations
- F Have approved installation, maintenance and testing program for fire alarm systems.
- E Provide properly protected cooking facilities.
- D Meet requirements for the use of electrical equipment.
- F Have an alternate power supply for its alarm system.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Properly install and monitor supervisory attachments on automatic sprinkler systems.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D Have properly located and lighted "Exit" signs.
- D Properly provide smoke detection systems in areas open to corridors.
- D Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D Have properly installed electrical wiring and gas equipment.
- D Conduct risk assessment and an All-Hazards approach.
- D Address subsistence needs for staff and patients.
- D Establish roles under a Waiver declared by secretary.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have properly installed electrical wiring and gas equipment.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | California | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 7.15 | 4.52 | 3.86 |
| Registered nurses | 1.96 | 0.67 | 0.69 |
| All nursing staff on weekends | 5.64 | 4.09 | 3.42 |
| Nurse aides | 4.10 | ||
| Licensed practical nurses | 1.09 | ||
| Nursing staff turnover (share who left in a year) | not reported | 36.7% | 45.8% |
| Registered nurse turnover | not reported | 38.1% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.43 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.77 on weekdays and 5.64 on weekends, 27% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 8.21 in April to June 2025 to 7.15 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 7.15 | 1.96 | 7.77 | 5.64 | 0.0% | 0 of 90 | 16 |
| Oct to Dec 2025 | 6.39 | 1.56 | 6.79 | 5.35 | 0.0% | 0 of 92 | 15 |
| Jul to Sep 2025 | 7.35 | 1.98 | 7.99 | 5.68 | 0.0% | 0 of 92 | 12 |
| Apr to Jun 2025 | 8.21 | 2.15 | 8.86 | 6.59 | 0.0% | 0 of 91 | 11 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| California, Jan to Mar 2026 | 4.36 | 0.59 | 4.52 | 3.97 | 2.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | California | US |
|---|---|---|---|
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.8 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.1 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 10.4 | 4.3 | 4.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 29.8 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 0.0 | 11.2 | 12.0 |
Owners and operators
Legal business name: VILLA MARIN HOMEOWNERS ASSOCIATION.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Havel, Milan | W-2 managing employee | Individual | 08/02/2016 | |
| Stephens, Patricia | W-2 managing employee | Individual | 03/28/2016 | |
| Walker, Daniel | W-2 managing employee | Individual | 11/01/2014 | |
| Havel, Milan | Corporate officer | Individual | 05/27/2016 | |
| Walker, Daniel | Corporate officer | Individual | 05/27/2016 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on August 18, 2023: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on November 18, 2025: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on November 18, 2025: "Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on November 18, 2025: "Ensure medication error rates are not 5 percent or greater."
Other nursing homes nearby
- Pine Ridge Care Center San Rafael, 0.8 mi · 5 of 5 stars · 43 citations
- Northgate Postacute Care San Rafael, 0.8 mi · 2 of 5 stars · 65 citations
- Professional Post Acute Center San Rafael, 0.8 mi · 3 of 5 stars · 62 citations
- Smith Ranch Skilled Nursing & Rehabilitation Cente San Rafael, 1.6 mi · 3 of 5 stars · 45 citations
- Marin Post Acute San Rafael, 1.6 mi · 2 of 5 stars · 47 citations
- San Rafael Healthcare & Wellness Center, LP San Rafael, 2 mi · 2 of 5 stars · 54 citations
- The Tamalpais Greenbrae, 4.1 mi · 5 of 5 stars · 14 citations
- South Marin Health & Wellness Center Greenbrae, 4.1 mi · 4 of 5 stars · 37 citations
California contacts for a concern about a nursing home
These are the official offices in California. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: California Department of Public Health, Center for Health Care Quality, Licensing and Certification Program, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: California Long-Term Care Ombudsman Program, 1-800-231-4024. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Cal Health Find, where California publishes its own records on licensed homes.
Common questions
- What is Villa Marin's Medicare star rating?
- CMS rates Villa Marin 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Villa Marin get at its last inspection?
- 5 health deficiencies at the standard inspection on November 18, 2025. The California average is 15.6.
- Has Villa Marin been fined?
- CMS lists no fines in the last three years.
- Does Villa Marin accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Villa Marin?
- CMS lists 5 owners and managers. Legal business name: VILLA MARIN HOMEOWNERS ASSOCIATION.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.