28 Kellogg Road, Cortland, NY 13045 · Cortland County · (607) 753-9631
200 certified beds, about 192 residents a day · For profit - Partnership · Medicare and Medicaid since 1973
CMS Care Compare ratings, data as of September 1, 2026 · CCN 335392 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on January 17, 2025, inspectors cited 8 health deficiencies (the New York average is 8.1, the national average 9.2).
Of 25 health citations since December 2019, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $8,278 in the last three years; the largest was $8,278, and the latest is dated September 4, 2025.
Nurses and nurse aides worked 3.27 hours per resident per day, against 3.63 across New York and 3.86 nationally. Registered nurses accounted for 0.33 of those hours.
CMS links it to Upstate Services Group, an affiliated group of 17 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.
Inspectors wroteBased record review and interview during the abbreviated survey (iQIES #2707916) the facility did not ensure residents received treatment and care in accordance with professional standards of practice for one (1) of three (3) residents (Resident #1) reviewed. Specifically, Resident #1 was observed to have a new onsite pressure ulcer of their sacrum (large triangular bone at the base of the spine). There was no documented assessment by a qualified professional, and no documented notification of a medical provider for treatment when it was identified, or during the following day shift.
Inspectors wroteBased on record review and interview during the abbreviated survey (NY00370972, iQIES# 452008), the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for one (1) of three (3) residents (Resident #2) reviewed. Specifically, Resident #2 was discharged from the hospital to the facility with atrial fibrillation (irregular heartbeat) and a mechanical heart valve replacement and was ordered weekly Prothrombin Time/International Normalized Ratio's (blood test that checks how long it takes for blood to clot) and anticoagulant (blood thinner) therapy. [...]
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 1/13/2025-1/17/2025, the facility did not maintain all mechanical, electrical, and patient care equipment in safe operating condition for 1 of 2 kitchen walk-in coolers. Specifically, the left walk-in cooler was not maintaining proper temperature.
Inspectors wroteBased on record review, observations, and interviews during the recertification survey conducted 1/13/2025-1/19/2025, the facility did not ensure residents had the right to a safe, clean, comfortable, and homelike environment for 4 of 5 resident units (Units 2 North, 2 South, and 3 South) reviewed. Specifically, Units 2 North, 2 South and 3 South had several walls with missing paint, patched up holes unpainted, resident room doors with missing thresholds where dirt/debris had collected, missing tiles, dirty linen on the resident room floors, and the 2 south dining room that was not decorated or homelike.
Inspectors wroteBased on observations, record review, and interview during the recertification and abbreviated (NY00322139) surveys conducted 1/13/2025-1/17/2025, the facility did not ensure prompt efforts were made to resolve grievances for 9 of 9 anonymous residents and 1 additional resident (Resident #446) reviewed. Specifically, 9 of 9 residents during the resident group meeting stated they did not know who the grievance official was or how to file a grievance. Long call bell wait times were a recurrent complaint in the monthly resident council meetings and Resident #446 had filed a grievance regarding long call bell wait times.
Inspectors wroteBased on observation, record review, and interview during the recertification survey conducted 1/13/2025-1/17/2025, the facility did not ensure drugs and biologicals were labeled and stored in accordance with currently accepted professional standards for expiration dates for 2 of 5 medication carts (3 North A side and 2 North A side carts) and 1 of 3 medication storage rooms (3 North) reviewed, and 1 medication cart (3 south B side cart) was observed unlocked and unattended. Specifically, the 3 North A Side cart had eye drops, multidose diabetic pens (device used to deliver injectable medication), a multidose insulin vial, and inhalers without opened or discard dates; the 2 North A side cart had multidose diabetic pens without opened dates or discard dates, and a multidose diabetic pen without a resident identifier or an opened or discard date; [...]
Inspectors wroteBased on observation and interview during the recertification survey conducted 1/13/2025-1/17/2025, the facility did not ensure each resident received food and drink that was palatable, flavorful, and at an appetizing temperature for 2 of 2 meals (the 1/14/2025 1st floor lunch meal and the 1/15/2025 3rd floor lunch meal) reviewed. Specifically, food was not flavorful and was not served at palatable and appetizing temperatures during the lunch meals on 1/14/2025 and 1/15/20254. Additionally, 9 of 9 anonymous residents present at the Resident Council meeting and Resident #103 stated the food was not appetizing.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 1/13/2025-1/17/2025, the facility did not ensure food was stored, prepared, distributed, and served in accordance with professional standards for food service safety in the main kitchen. Specifically, food stored in the walk-in freezer was not protected, kitchen lighting was not properly shielded, and there were multiple unclean and uncleanable surfaces.
Inspectors wroteBased on observations, record review, and interviews during the recertification survey conducted 1/13/2025-1/17/2025, the facility did not ensure they established and maintained an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 1 resident (Resident #17) reviewed and 1 of 5 medications rooms (2 South B). Specifically, Resident #17's urinary drainage collection bag was not stored in a manner to prevent contamination and was observed lying directly on the floor, and the 2 South B side medication room sink was not functional.
Inspectors wroteBased on observations, record review, and interviews during the recertification and abbreviated (NY0035593 and NY00322139) surveys conducted 1/13/2025-1/17/2025, the facility did not ensure residents who were unable to carry out activities of daily living received the necessary services to maintain grooming and personal hygiene for 1 of 1 resident (Resident #119) reviewed. Specifically, Resident #119 was not provided oral care as planned.
Inspectors wroteBased on observation, record review, and interview during the recertification survey conducted 1/11/23-1/19/23, the facility failed to ensure residents had the right to a safe, clean, comfortable, and homelike environment for 7 isolated resident areas (resident rooms 224, 250, 262, 272, and 319, the third floor hall near the nursing station, and the second floor common area); and 2 pieces of resident equipment (Residents #27's and 47's wheelchairs). Specifically, the third floor hall, and Resident rooms 224, 250, 262, 272, and 319 had walls in disrepair, the second floor common area had three stained ceiling tiles, and the wheelchairs for Residents #27 and 47 had damaged/torn arms.
Inspectors wroteBased on interviews during the recertification survey conducted 1/11/23-1/20/22, the facility failed to ensure the resident has the right to exercise their rights as a resident of the facility and as a citizen of the United States for all 145 residents of the facility. Specifically, mail from the United States Postal Service (USPS) was not delivered to residents on Saturdays, thereby denying all residents the same rights provided to other citizens of the general community.
Inspectors wroteBased on observations, record review and interview during the recertification and abbreviated surveys (NY00297359) conducted 1/11/23-1/20/23 the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown origin were reported no later than 24 hours if the events that caused the allegation do not involve abuse and do not result in serious bodily injury were reported to the New York State Department of Health (NYSDOH) for 1 of 3 residents reviewed (Resident #60). Specifically, Resident #60 was found with a blistered area on their abdomen and the injury was not reported timely to the NYSDOH as required.
Inspectors wroteBased on observation, interview and record review during the recertification survey conducted 1/11/23 - 1/19/23, the facility failed to ensure the resident environment remained free of accident hazards as is possible for 2 of 5 point of use water dispensers (Unit 1 resident lounge and Unit 3 South nursing station water dispensers) reviewed. Specifically, the point of use water dispensers in the Unit 1 resident lounge and at the Unit 3 South nursing station had hot water spigots accessible to residents that dispensed hot water measuring 161-166 degrees Fahrenheit (F).
Inspectors wroteBased on observation, interview, and record review during the recertification survey conducted 1/11/23-1/19/23, the facility failed to ensure drugs and biologicals were labeled in accordance with currently accepted professional principles and included the expiration date when applicable for 3 of 5 medication carts (Units 1 South, 2 South, and 3 South) and 3 of 3 medication storage rooms (Units 1 South, 2 South, and 3 South) observed. Specifically, Unit 2 South had expired stock medications in the medication cart and expired biologicals in the medication room; Unit 1 had an expired stock medication in the medication cart and medication room, and the medication refrigerator contained an expired biological; and Unit 3 had expired biologicals and insulin pens in the medication cart and an expired biological in the medication room. [...]
Inspectors wroteBased on observation, interview and record review during the recertification survey conducted 1/11/23-1/19/23, the facility failed to maintain an effective pest control program so that the facility was free of pests for 1 of 3 residential units (Unit 2) reviewed. Specifically, there were dead mice and mouse droppings found in multiple resident rooms.
Inspectors wroteBased on observation, record review and interview conducted during the recertification survey, the facility did not ensure each resident had a right to a dignified existence and care for each resident in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life for 2 of 4 residents (Resident #95 and 100) reviewed for dignity. Specifically, Resident #95 was observed with poorly fitted pants that exposed the resident's skin that was not addressed by staff and Resident #100 was not provided non-disposable dishware to assist with fluids at meals.
Inspectors wroteBased on observation, record review and interviews conducted during the recertification survey, the facility did not determine through the interdisciplinary team that for 1 of 1 residents (Resident #66) reviewed for self-administration of medications it was clinically appropriate for a resident to self-administer medications. Specifically, nursing left medications for Resident #66 to self-administer without documentation the resident was assessed as safe to self-administer medications.
Inspectors wroteBased on observation, record review, and interviews conducted during the recertification survey, the facility did not promote and facilitate resident self-determination through support of resident choice including but not limited to the right to choose activities and schedules consistent with his/her interests, assessments and plan of care for 1 of 3 residents (Resident #24) reviewed for choices. Specifically, Resident #24 had a preference to eat meals in the dining area and was not assisted out of his room or bed during meal times.
Inspectors wroteBased on observation and interview during the recertification survey, the facility did not maintain a clean and home-like environment for 2 of 3 nursing units (Units 2 and 3). Specifically, there were stained ceiling tiles on Unit 2S, an unclean/damaged ice machine on unit 2N, damaged/broken bed foot boards in resident room [ROOM NUMBER], the gap between the air conditioner and the wall cut-out in resident room [ROOM NUMBER] was in disrepair, and a damaged/torn wheelchair in resident room [ROOM NUMBER].
Inspectors wroteBased on observation, record review, and interviews conducted during the recertification survey, the facility did not ensure that 2 of 6 residents (Residents #141 and 164) reviewed for activities of daily living (ADLs) received the necessary services to maintain good grooming and personal and oral hygiene. Specifically, Resident #141 was not provided nail care and Resident #164 did not receive showers as care planned.
Inspectors wroteBased on observation, interview, and record review during the recertification survey, the facility did not provide food and drink that was palatable, attractive, and at a safe and appetizing temperature for 4 of 4 meal trays conducted on 3 different units (Unit 1 dinner, Unit 2 North lunch, and Unit 3 North dinner and breakfast) tested. Specifically, mixed vegetables, mixed fruit, skim milk, soup, goulash, green beans, eggs, hashbrown, and orange juice were not within a palatable temperature range. The 4/2011 Meal Distribution and Tray Delivery Method policy documents food will be delivered promptly to assure quality of food for the residents. The food cart is taken directly from the kitchen to the unit by a dietary aide to ensure proper food temperatures. [...]
Inspectors wroteBased on observation, interview, and record review during the recertification survey the facility did not ensure each resident received specialized rehabilitative services for 1 of 2 residents (Resident #70) reviewed for rehabilitation services. Specifically, Resident #70 was not provided a rehabilitation evaluation and treatment in a timely manner after it was ordered by the physician.
Inspectors wroteBased on observation, record review and interview conducted during the recertification survey for 1 of 7 residents (Resident #134) observed for infection, the facility did not ensure the facility established and maintained an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, for Resident #169 staff did not disinfect the Apex (mechanical) lift after use in a contact precaution room.
Inspectors wroteBased on observation, record review and interview conducted during the recertification survey, the facility did not maintain an effective pest control program for the main kitchen and 2 of 4 units (Units 3 South and 3D) inspected. Specifically, there were pest control issues (small flies) observed in the kitchen and on Units 3South and 3D.
6 fire safety citations on file: 6 on January 17, 2025.
| Date | Penalty | Amount or length |
|---|---|---|
| September 4, 2025 | Fine | $8,278 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New York | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.27 | 3.63 | 3.86 |
| Registered nurses | 0.33 | 0.71 | 0.69 |
| All nursing staff on weekends | 2.77 | 3.18 | 3.42 |
| Nurse aides | 2.14 | ||
| Licensed practical nurses | 0.81 | ||
| Nursing staff turnover (share who left in a year) | not reported | 40.3% | 45.8% |
| Registered nurse turnover | not reported | 39.8% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.12 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.47 on weekdays and 2.77 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 8.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.43 in April to June 2025 to 3.27 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.27 | 0.33 | 3.47 | 2.77 | 8.1% | 0 of 90 | 192 |
| Oct to Dec 2025 | 3.40 | 0.35 | 3.57 | 2.96 | 10.8% | 0 of 92 | 185 |
| Jul to Sep 2025 | 3.22 | 0.41 | 3.48 | 2.57 | 7.9% | 0 of 92 | 194 |
| Apr to Jun 2025 | 3.43 | 0.45 | 3.72 | 2.69 | 10.3% | 0 of 91 | 189 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New York, Jan to Mar 2026 | 3.55 | 0.68 | 3.72 | 3.13 | 9.8% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| New York, all employers | |||
| CNAs (nursing assistants) | $23.36 | $21.04 to $24.99 | 87,990 |
| LPNs and LVNs | $32.30 | $29.52 to $37.00 | 39,400 |
| Registered nurses | $52.62 | $45.60 to $62.34 | 205,810 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New York | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 12.9 | 14.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.6 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.7 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.9 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 13.1 | 12.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.0 | 6.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 22.7 | 13.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 21.8 | 20.6 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.0 | 9.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.7 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.3 | 1.4 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Crown Park Rehabilitation and Nursing Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (39.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
39.0% this home
Worse than the national rate
US median of homes 51.5% · New York: 101 better, 157 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 114 eligible stays.
11.4% this home
No different from the national rate
US median of homes 10.7% · New York: 12 better, 5 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 111 eligible stays.
7.1% this home
No different from the national rate
US median of homes 7.1% · New York: 7 better, 21 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 90 eligible stays.
58.6% this home
Median of homes: New York60.6% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 58 residents counted.
0.0% this home
Median of homes: New York0.6% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 64 residents counted.
6.1% this home
Median of homes: New York2.0% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 64 residents counted.
100.0% this home
Median of homes: New York98.5% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 28 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: CCRNC LLC. CMS links this home to Upstate Services Group, a group of 17 nursing homes averaging 2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Koenig, Uri | 5% or greater direct ownership interest | Individual | 60% | 12/22/2010 |
| Steif, Efraim | 5% or greater direct ownership interest | Individual | 40% | 02/12/2015 |
| Augenstein, Jack | Corporate officer | Individual | 10/24/2016 | |
| Wuertzer, Amy | Corporate officer | Individual | 09/14/2017 | |
| Steif, Efraim | Operational/managerial control | Individual | 08/15/2017 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
Licensed assisted living homes in the same town or within 5 miles, each with its New York inspection record.
These are the official offices in New York. NursingHomeClear cannot take or act on complaints.