Home / South Carolina / Aiken
Aiken Rehabilitation and Care Center
3525 Augustus Road, Aiken, SC 29801 · Aiken County · (803) 642-8376
125 certified beds, about 112 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1991
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 425308 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 23, 2026, inspectors cited 8 health deficiencies (the South Carolina average is 3.7, the national average 9.2).
None of its 17 health citations since August 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.93 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.40 of those hours.
62.2% of nursing staff left within the year CMS measured (South Carolina average 45.9%).
CMS links it to Venza Care Management, an affiliated group of 26 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
408/23
103/24
106/24
212/24
103/25
804/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
15D
1E
1F
Potential for minimal harm
0A
0B
0C
April 23, 2026Standard inspection · 8 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review, interview, facility document and policy review, the facility failed to notify the physician of an elevated blood sugar over 400 milligrams per deciliter (mg/dL) as per the physician order for 1 (Resident (R)136) of 1 resident reviewed for insulin administration.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview, record review, and facility document and policy review, the facility failed to ensure a resident's allegation of physical abuse was reported to the state survey agency within two hours for 1 (Resident (R)95) of 3 sampled residents reviewed for abuse.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview, record review, and facility document and policy review, the facility failed to ensure an allegation of abuse was thoroughly investigated for 1 (Resident (R)95) of 3 residents reviewed for abuse.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to provide wound treatments as ordered for 1 (Resident (R)39) of 1 resident reviewed for pressure ulcers/injuries.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure a resident's fall was investigated to include a root cause analysis and implementation of immediate or new interventions to prevent future falls for 1 (Resident (R)136) of 6 residents reviewed for falls.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, record review, interview, facility policy review, and review of manufacturer information, the facility failed to ensure the medication error rate did not exceed 5 percent (%). The facility had 3 medication errors out of 29 total opportunities, resulting in a medication error rate of 10.3%, affecting 1 (Resident (R)137) of 8 residents reviewed during the medication administration task.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on record review, interview, facility document and policy review, the facility failed to ensure 1 (Resident (R)136) of 1 resident reviewed for insulin was free from a significant medication error.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review, interview, facility document and policy review, the facility failed to transcribe an insulin order upon admission from the hospital for 1 (Resident (R)136) of 1 resident reviewed for insulin administration.
March 7, 2025Standard inspection · 1 citation
- F Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation and interview, it was determined the facility failed to ensure the menus were followed for correct portions and components of the pureed diets. This failed practice had the potential to affect all 104 residents who ate meals out of the kitchen.
December 12, 2024Complaint inspection · 2 citations
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on review of facility policy, interview, and record review, the facility failed to ensure Resident (R)8 was free from misappropriation of (Oxycodone), a narcotic medication, for 1 of 1 resident. Findings Include: Review of the Facility Policy titled Abuse, Neglect, Misappropriation of Resident Property, Suspicious Injuries of Unknown Source, Exploitation last revised 05/01/24, states, All of our residents have the right to be free from abuse, neglect, exploitation and misappropriation of resident property. Furthermore, it states, D .Misappropriation of resident property means the deliberate misplacement, exploitation, or wrongful, temporary or permanent use of a reside: belongings or money without the resident's consent. Acts that may constitute the misappropriation of resident property include but are not limited to: [...]
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on review of facility policy, record reviews and interviews, the facility failed to ensure an allegation of misappropriation towards Resident (R)8 was reported within 2 hours and failed to report accident/incident for R6 within 24 hours.
June 16, 2024Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to timely report an allegation of abuse to the state agency that involved 2 residents (Resident (R)2 and R3) of 4 sampled residents reviewed for abuse.
March 14, 2024Complaint inspection · 1 citation
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview, record review, and review of the facility policy, the facility failed to ensure Resident (R)1 was free from unnecessary antipsychotic medications. For 1 of 3 residents reviewed for unnecessary medications.
August 11, 2023Standard inspection · 4 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on review of facility policy, observations, and interviews, the facility failed to ensure expired medications and biologicals, which were stored with active medications for residents, were removed from 5 of 6 medication carts and 2 of 3 medication storage rooms.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on the facility's policy titled, Resident Rights, and the facility policy titled, Hygiene and Grooming, and Assistance with Personal Care, record reviews and interviews, the facility failed to ensure Resident (R37) received Activities of Daily Living to include grooming and hygiene according to her preferences on a daily basis, for 1 of 5 residents reviewed for Activities of Daily Living (ADL)s.
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on the facility policy titled, Medication Administration, and the facility,Insulin Pen Skill Competency Check Off, observations and interviews, the facility failed to ensure a medication error rate, during medications administration, less than five (5) percent. The med error rate was 19.23 percent for 5 out of 26 opportunities for error.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on the facility document titled, Insulin Pen Skilled Competency Check Off, observation, and interview, the facility failed to ensure Resident (R)84 was free from significant medication errors. Specifically Licenced Practical Nurse (LPN)7 failed to first prime a Novolin Insulin Kwik Pen prior to administering insulin during 2 injections of Novolin Insulin. Therefore, it cannot be determined that R84 had received the full 75 units of Novolin Insulin as ordered by the physician.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.93 | 3.84 | 3.86 |
| Registered nurses | 0.40 | 0.63 | 0.69 |
| All nursing staff on weekends | 3.51 | 3.33 | 3.42 |
| Nurse aides | 2.23 | ||
| Licensed practical nurses | 1.30 | ||
| Nursing staff turnover (share who left in a year) | 62.2% | 45.9% | 45.8% |
| Registered nurse turnover | 63.2% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.49 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.10 on weekdays and 3.51 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 23.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.11 in April to June 2025 to 3.93 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.93 | 0.40 | 4.10 | 3.51 | 23.4% | 0 of 90 | 112 |
| Oct to Dec 2025 | 3.68 | 0.34 | 3.87 | 3.22 | 16.3% | 1 of 92 | 117 |
| Jul to Sep 2025 | 4.36 | 0.38 | 4.51 | 3.99 | 20.6% | 1 of 92 | 108 |
| Apr to Jun 2025 | 4.11 | 0.46 | 4.26 | 3.73 | 12.4% | 0 of 91 | 111 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Carolina, Jan to Mar 2026 | 3.62 | 0.53 | 3.81 | 3.13 | 7.2% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.2 | 11.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.6 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.3 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.7 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 16.0 | 12.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.7 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 20.0 | 15.3 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.7 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.2 | 13.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.4 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 1.8 | 1.8 |
Owners and operators
Legal business name: PEPPER HILL SNF OPERATIONS LLC. CMS links this home to Venza Care Management, a group of 26 nursing homes averaging 2.4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Pepper Hill SNF Operations Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 09/01/2021 |
| Ch Pepper Hill Holdings LLC | Indirect ownership interest | Organization | 07/29/2022 | |
| Cw Pepper Hill Holdings LLC | Indirect ownership interest | Organization | 07/29/2022 | |
| Lionheart SNF LLC | Indirect ownership interest | Organization | 07/29/2022 | |
| Ss Pepper Hill Holdings LLC | Indirect ownership interest | Organization | 07/29/2022 | |
| Herzka, Yisroel | Indirect ownership interest | Individual | 07/29/2022 | |
| Strauss, Susan | Indirect ownership interest | Individual | 07/29/2022 | |
| Wolofsky, Chava | Indirect ownership interest | Individual | 07/29/2022 | |
| Capital Funding LLC | 5% or greater mortgage interest | Organization | 09/01/2021 | |
| Capital Funding Group, LLC | 5% or greater security interest | Organization | 09/01/2021 | |
| Fowler, Wanda M | Managing control - governing body | Individual | 09/09/2024 | |
| Venza Care Clinical Consulting LLC | Operational/managerial control | Organization | 01/01/2025 | |
| Vertex Financial Services LLC | Operational/managerial control | Organization | 01/01/2025 | |
| Fowler, Wanda M | Operational/managerial control | Individual | 09/09/2024 | |
| Goodman, Menucha | Operational/managerial control | Individual | 12/01/2025 | |
| Wheeler, Kerry | Operational/managerial control | Individual | 11/17/2025 | |
| Capital Funding Group, LLC | Adp of the SNF | Organization | 05/05/2026 | |
| Ch Pepper Hill Holdings LLC | Adp of the SNF | Organization | 07/29/2022 | |
| Cw Pepper Hill Holdings LLC | Adp of the SNF | Organization | 07/29/2022 | |
| Pepper Hill SNF Realty LLC | Adp of the SNF | Organization | 09/01/2021 | |
| Ss Pepper Hill Holdings LLC | Adp of the SNF | Organization | 07/29/2022 | |
| Venza Care Clinical Consulting LLC | Adp of the SNF | Organization | 05/05/2026 | |
| Vertex Financial Services LLC | Adp of the SNF | Organization | 05/14/2026 | |
| Fowler, Wanda M | Adp of the SNF | Individual | 09/09/2024 | |
| Herzka, Yisroel | Adp of the SNF | Individual | 07/29/2022 | |
| Juneau, Lisa | Adp of the SNF | Individual | 01/26/2026 | |
| Strauss, Susan | Adp of the SNF | Individual | 07/29/2022 | |
| Wheeler, Kerry | Adp of the SNF | Individual | 11/17/2025 | |
| Wolofsky, Chava | Adp of the SNF | Individual | 07/29/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on April 23, 2026: "Ensure medication error rates are not 5 percent or greater."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on April 23, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on April 23, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on April 23, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
Other nursing homes nearby
- Pruitthealth- Aiken Aiken, 2.4 mi · 1 of 5 stars · 16 citations
- Carlyle Senior Care of Aiken Aiken, 3 mi · 1 of 5 stars · 10 citations
- Anchor Post Acute Aiken, 4.8 mi · 1 of 5 stars · 20 citations
- NHC Healthcare - North Augusta North Augusta, 10.4 mi · 4 of 5 stars · 10 citations
- Pruitthealth- North Augusta North Augusta, 11.7 mi · 3 of 5 stars · 18 citations
- Pruitthealth - Augusta Hills Augusta, 15.6 mi · 4 of 5 stars · 9 citations
- Azalea Health Center by Harborview Augusta, 16.4 mi · 2 of 5 stars · 18 citations
- Stevens Park Health and Rehabilitation Augusta, 16.9 mi · 5 of 5 stars · 3 citations
South Carolina contacts for a concern about a nursing home
These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Carolina Department of Public Health, Healthcare Quality, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Carolina Long Term Care Ombudsman Program, Department on Aging, 1-800-868-9095. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: SC Survey and Certification Public CMS-2567 Search, where South Carolina publishes its own records on licensed homes.
Common questions
- What is Aiken Rehabilitation and Care Center's Medicare star rating?
- CMS rates Aiken Rehabilitation and Care Center 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Aiken Rehabilitation and Care Center get at its last inspection?
- 8 health deficiencies at the standard inspection on April 23, 2026. The South Carolina average is 3.7.
- Has Aiken Rehabilitation and Care Center been fined?
- CMS lists no fines in the last three years.
- Does Aiken Rehabilitation and Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Aiken Rehabilitation and Care Center?
- CMS lists 29 owners and managers, and links the home to Venza Care Management. Legal business name: PEPPER HILL SNF OPERATIONS LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.