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Allen Health and Rehabilitation

735 South Washington Avenue, Mobile, AL 36603 · Mobile County · (251) 433-2642

119 certified beds, about 80 residents a day · Non profit - Corporation · Medicare and Medicaid since 1973

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 015098 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 21, 2020, inspectors cited 2 health deficiencies (the Alabama average is 4, the national average 9.2).

None of its 9 health citations since December 2017 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.62 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 0.73 of those hours.

54.7% of nursing staff left within the year CMS measured (Alabama average 46.9%).

CMS links it to Noland Health, an affiliated group of 10 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
2E
1F
Potential for minimal harm
0A
0B
0C
February 21, 2020Standard inspection · 2 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2020
    Inspectors wroteBased on record review, interviews, a facility policy titled Care Plans, the facility failed to update the care plan with interventions for Resident Identifier (RI) #87's decline in food and fluid intake. This affected RI #87 one of one residents reviewed for decline in nutritional and fluid intake. Findings Include: A review of a facility policy titled Care Plans with an effective date of 5/2018 revealed: . PROCESS: . b. Comprehensive Plan of Care - .The person centered care plan should be reviewed . with significant change of condition, or whenever a change is needed. RI #87 was admitted to the facility on [DATE] with diagnoses to include Dysphasia, oropharyngeal phase and Unspecified dementia without behavioral disturbance. A review of a facility form titled Oral Intake monitor Roster dated 1/27/2020 thru 2/15/2020 revealed Oral Intake Measurement . Breakfast . [...]
  2. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2020
    Inspectors wroteBased on an observation and interviews the facility failed to ensure that a locked narcotic box in one of the medication room refrigerators was affixed and permanently attached to prevent removal. This was observed on 2/20/20 and affected one of three medication rooms observed. Findings Include: On 2/20/20 at 4:34 PM, the surveyor made an observation, along with the unit nurse, of the locked narcotic medication box on the east unit. The surveyor observed in the locked medication room the locked narcotic medication box within the locked refrigerator. The narcotic box was attached to a shelf in the refrigerator that was not anchored or permanently affixed. The whole shelf containing the locked narcotic medications box could be removed from the refrigerator. The locked box contained 11 vials of 2 milligrams /1 milliliter Ativan. [...]
January 31, 2019Standard inspection · 3 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 7, 2019
    Inspectors wroteBased on observations, interview, and review of the 2017 U.S. (United States) Public Health Service Food Code, the facility failed to ensure: 1) the flour bin had a date of when the flour was placed in the bin and a date to be used by on. This was observed on 01/28/19, during the initial tour of the facility. 2) food particles were not left on the meat slicer, as observed on 01/31/19. These deficient practices had the potential to affect 86 of 86 residents receiving meals from the kitchen. Findings Include: 1) On 01/28/19 at 5:33 p.m., during the initial tour of the kitchen, the surveyor observed the flour bin to not have a date or use by date on the bin. On 01/28/19 at 5:42 p.m., the surveyor asked the Dietary Manager (DM), Employee Identifier (EI) #4, when was the flour placed in the flour bin. EI #4 said on the 24 th of January, last Thursday. [...]
  2. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 7, 2019
    Inspectors wroteBased on interview, record review and review of a facility policy titled Disposal of Medications Non-Controlled Medication Destruction, the facility failed to ensure the Non-Controlled Packet Medication Destruction forms contained the required signatures. This affected four of 11 months (January, February, May, and November of 2018) of the Non-Controlled Packet Medication Destruction forms reviewed. Finding Include: A facility policy titled Disposal of Medications Non-Controlled Medication Destruction, dated 03/11, revealed: . Procedures . 3. The registered nurse and/or pharmacist witnessing the destruction, or their preparation for environmental service pickup, ensures that the following information is entered on the Record of Medication Destruction form . : J. Signatures of witnesses, two witnesses required for non-controlled substances . [...]
  3. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 7, 2019
    Inspectors wroteBased on observations, interviews and record review, the facility failed to ensure: 1) Resident Identifier (RI) #9 was accurately assessed under Section M 0100 on RI #9's 11/06/18 Significant Change (SC) MDS (Minimum Data Set) assessment as having Pressure Ulcers (PU); and 2) RI# 77 was accurately assessed under Section M 0100 on RI #77's 01/11/19 admission MDS assessment as having a PU. These deficient practices affected RI #9 and #77, two of 25 sampled residents whose MDS assessments were reviewed. Findings Include: 1) RI #9 was admitted to the facility on [DATE], with a diagnosis of Multiple Sclerosis. RI #9's admission body audit, dated 07/09/18, revealed RI #9 was admitted with PU's to the left and right scapula, back of the right arm and the sacrum area. [...]
December 21, 2017Standard inspection · 4 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 23, 2018
    Inspectors wroteBased on observations, interview, and review of a facility policy titled, JOB DESCRIPTION, the facility failed to ensure the following were not observed during the survey: 1) uncapped rusted toilet bolts in RL (Room Locator) #s: 1, 2, 3, 4, 6, 7, 8, 9, 12, 13, 14, and East Unit resident bathroom, found on 2 of 3 Units; 2) dry green substance observed on pipes behind toilet in resident bathrooms in RL #s: 6, 8, and 1; 3) a loose faucet appliance in RL #14; 4) broken tiles in tubroom on East Unit; 5) a shower room on East Unit had black substance on the faucet plate; there was a black, green, and pink substance on the shower floor/wall; and pieces of white plastic bag was tied on the handrail in the shower; 6) an area of sheetrock was broken above the baseboard outside the East Unit shower; [...]
  2. D
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    F711 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2018
    Inspectors wroteBased on record reviews, interviews, and review of a facility policy titled, Policy: Catheters, Urinary: Catheterization., the facility failed to obtain a physician's order for use of a urinary catheter. This affected RI (Resident Identifier) #66, one of twenty-one residents whose orders were reviewed. Findings Include: A review of a facility policy titled, Policy: Catheters, Urinary, with an effective date of 11/16, revealed: . Policy: Catheters, Urinary: Catheterization, . STANDARD: a physician's order should be obtained for the use of any catheter. A review of RI #66's medical record revealed a re-admission date of 9/12/17 with diagnoses to include Retention of Urine, Type II Diabetes Mellitus, and Congestive Heart Failure. [...]
  3. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2018
    Inspectors wroteBased on record reviews, interview, and review of a facility document titled, PHYSICIAN RECOMMENDATIONS, the facility failed to ensure a pharmacy recommendation of dose reduction form was completed by the medical doctor or designee. This affected RI (Resident Identifier) #4, one of six residents whose psychotropic meds were reviewed. Findings Include: A review of a facility document titled, PHYSICIAN RECOMMENDATIONS, revealed the following directions for completion: . Please evaluate the current dose and consider a gradual taper to ensure this resident is using the lowest possible effective/optimal dose. The comments below may assist you in the documentation process. Please check the appropriate response and add additional information as requested: . [...]
  4. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 23, 2018
    Inspectors wroteBased on record reviews, interview, and review of the facility policy titled, Medication Monitoring Medication Management, the facility failed to provide evidence of monitoring of the efficacy and potential side effects of psychotropic drugs. This affected RI (Resident Identifier) #s 4, 50, and 83, three of six residents whose psychotropic medications were reviewed. Findings Include: A review of the facility policy titled, Medication Monitoring Medication Management, with a copyright date of 2007, revealed: . In order to optimize the therapeutic benefit of medication therapy and minimize or prevent potential adverse consequences, facility staff, the attending physician/prescriber, and the consultant pharmacist perform ongoing monitoring for appropriate, effective, and safe medication use. [...]

Fire safety inspections

12 fire safety citations on file: 6 on February 21, 2020, 3 on January 31, 2019, 3 on December 21, 2017.

Every fire safety citation12 citations
  1. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 21, 2020 · Corrected (the home has a date of correction)
  2. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · February 21, 2020 · Corrected (the home has a date of correction)
  3. D
    Provide properly protected cooking facilities.
    K 324 · February 21, 2020 · Corrected (the home has a date of correction)
  4. D
    Install an approved automatic sprinkler system.
    K 351 · February 21, 2020 · Corrected (the home has a date of correction)
  5. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · February 21, 2020 · Corrected (the home has a date of correction)
  6. D
    Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    K 361 · February 21, 2020 · Corrected (the home has a date of correction)
  7. E
    Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
    K 343 · January 31, 2019 · Corrected (the home has a date of correction)
  8. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 31, 2019 · Corrected (the home has a date of correction)
  9. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 31, 2019 · Corrected (the home has a date of correction)
  10. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 21, 2017 · Corrected (the home has a date of correction)
  11. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · December 21, 2017 · Corrected (the home has a date of correction)
  12. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 21, 2017 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeAlabamaUnited States
All nursing staff (RN, LPN and aides)3.623.883.86
Registered nurses0.730.650.69
All nursing staff on weekends2.783.263.42
Nurse aides2.06
Licensed practical nurses0.83
Nursing staff turnover (share who left in a year)54.7%46.9%45.8%
Registered nurse turnover21.4%39.5%42.9%
Administrators who left0

CMS expects 3.46 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.95 on weekdays and 2.78 on weekends, 30% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.73 in April to June 2025 to 3.62 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.620.733.952.78 0.0%0 of 9080
Oct to Dec 20253.600.663.942.74 0.0%0 of 9283
Jul to Sep 20253.580.683.912.75 0.0%0 of 9284
Apr to Jun 20253.730.694.122.73 0.0%0 of 9183
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Alabama, Jan to Mar 20263.880.634.133.270.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeAlabamaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
7.312.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.70.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.62.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.53.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.02.01.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
12.912.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.15.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
31.821.215.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.92.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.61.71.8

Owners and operators

Legal business name: NOLAND MANAGEMENT SERVICES, LLC. CMS links this home to Noland Health, a group of 10 nursing homes averaging 2.7 stars overall.

NameRoleTypeShareSince
Adamson, MicheleManaging control - governing bodyIndividual05/10/2017
Britton, IsaacManaging control - governing bodyIndividual02/14/2007
Estep, BarbaraManaging control - governing bodyIndividual04/01/2024
Goff, RobertManaging control - governing bodyIndividual09/02/1987
Iliff, TimothyManaging control - governing bodyIndividual04/01/2023
James, PatriciaManaging control - governing bodyIndividual08/31/2022
Nelson, DebraManaging control - governing bodyIndividual05/11/2016
Renda, NicholasManaging control - governing bodyIndividual10/26/2020
Smith, GeorgeManaging control - governing bodyIndividual08/25/2009
Waggoner, JamesManaging control - governing bodyIndividual10/26/2020
Adamson, MicheleCorporate directorIndividual05/10/2017
Britton, IsaacCorporate directorIndividual02/14/2007
Estep, BarbaraCorporate directorIndividual04/01/2024
Goff, RobertCorporate directorIndividual09/02/1987
Nelson, DebraCorporate directorIndividual05/11/2016
Renda, NicholasCorporate directorIndividual10/26/2020
Smith, GeorgeCorporate directorIndividual08/25/2009
Waggoner, JamesCorporate directorIndividual10/26/2020
Noland Health Services, IncOperational/managerial controlOrganization07/01/2016
Blackwell, CrystalOperational/managerial controlIndividual03/09/2025
Estep, BarbaraOperational/managerial controlIndividual04/01/2024
Hall, MatthewOperational/managerial controlIndividual01/31/2022
James, PatriciaOperational/managerial controlIndividual08/31/2022
Kenwright, KarenOperational/managerial controlIndividual11/27/2017
Lewis, JacquelyneOperational/managerial controlIndividual05/08/2023
Renda, NicholasOperational/managerial controlIndividual10/26/2020
Smothers, KathyOperational/managerial controlIndividual04/12/2021
Urban, KelleyOperational/managerial controlIndividual03/19/2019
Inpatient Consultants of Alabama, IncAdp of the SNFOrganization04/01/2023
Morrison Management Specialists IncAdp of the SNFOrganization11/01/2023
Noland Health Services, IncAdp of the SNFOrganization07/01/2016
Noland Pharmacy LLCAdp of the SNFOrganization07/01/2023
Warren Averett LLCAdp of the SNFOrganization06/01/2022
Blackwell, CrystalAdp of the SNFIndividual03/09/2025
Estep, BarbaraAdp of the SNFIndividual04/01/2024
Hall, MatthewAdp of the SNFIndividual01/31/2022
Iliff, TimothyAdp of the SNFIndividual04/01/2023
James, PatriciaAdp of the SNFIndividual08/31/2022
Kenwright, KarenAdp of the SNFIndividual11/27/2017
Lewis, JacquelyneAdp of the SNFIndividual05/08/2023
Renda, NicholasAdp of the SNFIndividual10/26/2020
Smothers, KathyAdp of the SNFIndividual04/12/2021
Urban, KelleyAdp of the SNFIndividual03/19/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on February 21, 2020: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on February 21, 2020: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on January 31, 2019: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on December 21, 2017: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.78 hours per resident per day, below the Alabama average of 3.26.

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Common questions

What is Allen Health and Rehabilitation's Medicare star rating?
CMS rates Allen Health and Rehabilitation 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Allen Health and Rehabilitation get at its last inspection?
2 health deficiencies at the standard inspection on February 21, 2020. The Alabama average is 4.
Has Allen Health and Rehabilitation been fined?
CMS lists no fines in the last three years.
Does Allen Health and Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Allen Health and Rehabilitation?
CMS lists 43 owners and managers, and links the home to Noland Health. Legal business name: NOLAND MANAGEMENT SERVICES, LLC.

Sources

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