Crowne Health Care of Springhill
3712 Dauphin St., Mobile, AL 36608 · Mobile County · (251) 304-3013
46 certified beds, about 43 residents a day · For profit - Corporation · Medicare since 1994
CMS Care Compare ratings, data as of September 1, 2026 · CCN 015426 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 15, 2020, inspectors cited 0 health deficiencies (the Alabama average is 4, the national average 9.2).
None of its 2 health citations since October 2017 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.67 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 1.25 of those hours.
41.4% of nursing staff left within the year CMS measured (Alabama average 46.9%).
CMS links it to Crowne Health Care, an affiliated group of 18 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 2 health citations on file.
January 15, 2020Standard inspection · 0 citations
November 8, 2018Standard inspection · 1 citation
- F Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, interview, review of a facility policy titled, Waste Disposal and review of the, 2017 Food Code , the facility failed to maintain the areas surrounding the dumpster in a condition free of debris to prevent insect and rodent attraction. This deficient practice had the potential to affect all 18 residents residing in the facility. Findings Include: A review of an undated facility policy titled, Waste Disposal, documented: POLICY: To provide a safe sanitary environment . PROCEDURE: .8. Garbage dumpster's are to be leak proof, cleaned around . at all times . The 2017 Food Code by the United States Public Health Service (USPHS) and the Food and Drug Administration (FDA) included the following: . 5-501.15 Outside Receptacles . (B). [...]
October 19, 2017Standard inspection · 1 citation
- F Store, cook, and serve food in a safe and clean way.
Inspectors wroteBased on observations, an interview, a review of a facility document titled, Mighty Shakes, and a review of policy and procedures titled, Mighty Shake Policy and Procedure and Use of Leftovers, the facility failed to ensure: 1. two mighty shakes were not observed in the walk-in cooler without a thaw date or a use by date and 2. a baking sheet with twenty-five raw strips of bacon were not observed in the walk-in cooler with a use by date of 10/15/2017 on the initial tour of the kitchen on 10/17/2017. This was observed on one of three survey days and had the potential to affect all fifteen residents receiving meals from the kitchen. Findings Include: 1. A review of a document titled Mighty Shakes, revealed: Mighty Shakes, . Special Notes No preparation necessary. Just simply thaw and serve. Has a refrigerated shelf life of 14 days (unopened) . [...]
Fire safety inspections
4 fire safety citations on file: 2 on November 8, 2018, 2 on October 19, 2017.
Every fire safety citation4 citations
- F Have properly installed hallway dispensers for alcohol-based hand rub.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Alabama | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.67 | 3.88 | 3.86 |
| Registered nurses | 1.25 | 0.65 | 0.69 |
| All nursing staff on weekends | 3.79 | 3.26 | 3.42 |
| Nurse aides | 2.47 | ||
| Licensed practical nurses | 0.94 | ||
| Nursing staff turnover (share who left in a year) | 41.4% | 46.9% | 45.8% |
| Registered nurse turnover | 18.2% | 39.5% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.80 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.01 on weekdays and 3.79 on weekends, 24% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.61 in April to June 2025 to 4.67 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.67 | 1.25 | 5.01 | 3.79 | 0.2% | 0 of 90 | 43 |
| Oct to Dec 2025 | 4.81 | 1.20 | 5.18 | 3.86 | 1.9% | 1 of 92 | 43 |
| Jul to Sep 2025 | 4.69 | 1.18 | 4.99 | 3.93 | 3.7% | 0 of 92 | 44 |
| Apr to Jun 2025 | 4.61 | 1.11 | 4.89 | 3.89 | 4.6% | 0 of 91 | 44 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Alabama, Jan to Mar 2026 | 3.88 | 0.63 | 4.13 | 3.27 | 0.9% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Alabama | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 10.9 | 12.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 6.7 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 18.4 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.0 | 3.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.6 | 2.0 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.7 | 5.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 19.4 | 21.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 31.5 | 24.8 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.1 | 11.3 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.7 | 1.8 |
Owners and operators
Legal business name: CROWNE HEALTH CARE OF SPRINGHILL, LLC. CMS links this home to Crowne Health Care, a group of 18 nursing homes averaging 4.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Crowne Operations, Inc | 5% or greater direct ownership interest | Organization | 100% | 03/01/2010 |
| Jennifer Jones McInnish Family Dynasty Trust #1 | 5% or greater indirect ownership interest | Organization | 50% | 12/31/2016 |
| Richard Bryan Jones Family Dynasty Trust #1 | 5% or greater indirect ownership interest | Organization | 50% | 12/31/2016 |
| Detamore, Amber | W-2 managing employee | Individual | 06/26/2019 | |
| Dunnam, Noel | Corporate director | Individual | 06/11/2015 | |
| Jones, Richard | Corporate director | Individual | 06/11/2015 | |
| Manning, Marcus | Corporate director | Individual | 06/11/2015 | |
| Wilder, John | Corporate director | Individual | 03/01/2010 | |
| Dunnam, Noel | Corporate officer | Individual | 06/11/2015 | |
| Jones, Richard | Corporate officer | Individual | 06/11/2015 | |
| Crowne Management, LLC | Operational/managerial control | Organization | 03/01/2010 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on November 8, 2018: "Dispose of garbage and refuse properly."
Other nursing homes nearby
- Springhill Senior Residence Mobile, 0.2 mi · 4 of 5 stars · 5 citations
- Palm Gardens Health and Rehabilitation, LLC Mobile, 2 mi · 5 of 5 stars · 4 citations
- Ashland Place Health and Rehabilitation, LLC Mobile, 2.7 mi · 3 of 5 stars · 11 citations
- Crowne Health Care of Mobile Mobile, 3 mi · 3 of 5 stars · 8 citations
- Camellia Health and Rehabilitation Center Mobile, 3 mi · 3 of 5 stars · 6 citations
- Little Sisters of the Poor Sacred Heart Residence Mobile, 3.3 mi · 5 of 5 stars · 2 citations
- Twin Oaks Rehabilitation and Healthcare Center Mobile, 4.1 mi · 4 of 5 stars · 6 citations
- Lynwood Rehabilitation and Healthcare Center Mobile, 4.1 mi · 2 of 5 stars · 17 citations
Alabama contacts for a concern about a nursing home
These are the official offices in Alabama. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Alabama Department of Public Health, Bureau of Health Provider Standards, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Alabama Office of the State Long-Term Care Ombudsman Program, 334-242-5753. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Alabama Health Care Facilities Deficiencies, where Alabama publishes its own records on licensed homes.
Common questions
- What is Crowne Health Care of Springhill's Medicare star rating?
- CMS rates Crowne Health Care of Springhill 5 out of 5 stars overall, with 4 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Crowne Health Care of Springhill get at its last inspection?
- 0 health deficiencies at the standard inspection on January 15, 2020. The Alabama average is 4.
- Has Crowne Health Care of Springhill been fined?
- CMS lists no fines in the last three years.
- Does Crowne Health Care of Springhill accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Crowne Health Care of Springhill?
- CMS lists 11 owners and managers, and links the home to Crowne Health Care. Legal business name: CROWNE HEALTH CARE OF SPRINGHILL, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.