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Altoona Nursing and Rehabilitation Center

200 Seventh Avenue Sw, Altoona, IA 50009 · Polk County · (515) 967-4267

106 certified beds, about 91 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1991

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
1 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 165162 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 19, 2026, inspectors cited 5 health deficiencies (the Iowa average is 6.5, the national average 9.2).

Of 52 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.37 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.61 of those hours.

97.8% of nursing staff left within the year CMS measured (Iowa average 44.0%).

CMS links it to Campbell Street Services, an affiliated group of 24 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 52 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
32D
18E
1F
Potential for minimal harm
0A
0B
0C
July 16, 2026Complaint inspection · 4 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, clinical record review, hospital record review, staff and resident interview, mechanical lift user manual, and facility policy review, the facility failed to ensure the safety of residents during a full body mechanical lift transfer for 1 of 3 residents reviewed for safe transfers (Res #2). This resulted in harm to Resident #2 when he fell from the mechanical lift sling during a transfer, resulting in a hip fracture and leg wound. The facility reported a census of 98 residents. Following this event, the facility implemented the following corrective actions:Conducted an immediate internal investigation and Root Cause Analysis (RCA) of the fall, including a simulated transfer to identify contributing factors. Inspected the mechanical lift and sling involved in the incident, as well as all other lifts and slings within the facility, to ensure equipment integrity. [...]
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 29, 2026
    Inspectors wroteBased on observation, clinical record review, resident and staff interviews, the facility failed to follow medical provider orders for 2 of 3 residents (Res #1, Res #4) reviewed for wound management. The facility reported a census of 98 residents.
  3. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 29, 2026
    Inspectors wroteBased on clinical record review, staff and family interviews, and facility policy review, the facility failed to provide routine scheduled baths for 3 of 3 residents reviewed (Resident #1, #5, #10). The facility reported a census of 98 residents.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 29, 2026
    Inspectors wroteBased on clinical record review, hospital record review, medical provider, staff, and family interviews and facility policy review, the facility failed to notify the medical provider of orders requiring follow-up upon a resident's admission to the facility following a hospital stay for one of three residents reviewed (Res #10) for medications. The facility reported a census of 98 residents.
March 19, 2026Standard inspection, Complaint inspection · 5 citations
  1. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased on record review, staff interview, the Long-Term Care (LTC) Facility Resident Assessment Instrument (RAI) 3.0 User's Manual Version 1.20.1, and policy/guidance review the facility failed to ensure accuracy on residents' Comprehensive Minimum Data Set (MDS) assessments. Residents reviewed were coded incorrectly indicating their diagnoses were not determined to be a Preadmission Screening and Resident Review (PASRR) condition for 5 of 9 residents reviewed for MDS discrepancies (Residents #4, #7, #8, #53, and #54). The facility reported a census of 93 residents.
  2. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased on observation, staff interviews, resident interview, record review and policy, the facility failed to follow professional standards of medication administration for 1 of 4 resident's observed for medication administration (Resident #69). During an observation the staff left medication at bedside. The facility reported a census of 93.
  3. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased on observations, clinical record review, staff interview, representative interview and facility policy review the facility failed to provide hand/nail hygiene for 3 of 3 days observed for one of 24 residents reviewed (Resident # 77). The facility reported a census of 93.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased on electronic health record (EHR) review, staff interviews, and policy review, the facility failed to complete neurological checks for a resident with an unwitnessed fall for 1 of 2 residents reviewed for falls (Resident #98). The facility reported a census of 93.
  5. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 8, 2026
    Inspectors wroteBased on electronic health record (EHR) review, staff interviews, and policy review, the facility failed to complete smoking assessments for 1 of 1 residents reviewed for smoking (Resident #4). The facility reported a census of 93.
October 30, 2025Complaint inspection · 3 citations
  1. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on observations, Resident Council Minutes, resident and staff interviews, the facility failed to answer resident call lights within the allotted professional standard of 15 minutes for 3 of 5 residents reviewed (Resident #3, #4 and #11) . The facility reported a census of 97 residents.
  2. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to ensure staff protected and prevented resident to resident abuse for 1 of 3 reviewed (Resident #7), when Resident #6 hit Resident #7 a couple of times in the back while in the main lobby area. Resident #7 had a known history of resident-to-resident altercations and the facility failed to evaluate the effectiveness of the interventions to prevent harm to other residents. The facility reported a census of 97 residents.
  3. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on record review, policy review and staff interview, the facility failed to complete incident reports or document for 2 of 3 resident-to-resident altercations reviewed (Resident #6). The facility reported a census of 97 residents.
June 26, 2025Complaint inspection · 2 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on observation, resident interviews, staff interviews and policy review, the facility failed to provide comfortable and safe temperature levels in the building for one of two dinning rooms. The facility reported a census of 90 residents.
  2. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on clinical record review, medication administration log, staff interview, and facility policy review, the facility failed to prepare or administer medication as prescribed and ordered by the physician for 2 of 3 residents reviewed (Resident #2, #7). The facility reported a census of 90.
February 27, 2025Standard inspection, Complaint inspection · 10 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observations, staff interviews, and policy review, the facility failed to provide a comfortable and homelike environment. The facility identified a census of 94 residents.
  2. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on direct observation, clinical record review, and Resident and staff interview, the facility failed to provide the residents the assistance needed in order to complete their individual activities of daily living for 4 of 4 residents reviewed (Residents #3, #12, #58, and #84). The facility reported a census of 94.
  3. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on clinical record review, observations, staff interviews, and policy review, the facility failed to ensure staff appropriately and safely transferred three of five residents observed during transfers (Resident #12, #19 and #84). The facility also failed to ensure cigarettes kept in a secure location for one of two residents reviewed for smoking (Resident#79). The facility also failed to reduce clutter in six of six hallways to create a homelike environment, and to ensure clear hallways for the residents to easily move throughout the facility without obstacles. The facility identified a census of 94 residents.
  4. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, document review, facility assessment, resident and staff interviews, the facility failed to provide sufficient nursing staff to meet the residents' needs safely, in a timely manner and that promotes each resident's rights, physical, mental, and psychosocial well-being. The facility reported a census of 94 residents.
  5. E
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on staff interview, review of CMS-2567 reports, and facility policy review, the facility failed to ensure an effective Quality Assurance Performance Improvement (QAPI) process to address previously identified quality deficiencies, resulting in multiple repeat deficiencies identified on the facility's current recertification survey. The facility reported a census of 94 residents.
  6. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, interviews and policy review, the facility failed to ensure residents' dignity demonstrated by lack of dressing assistance prior to a meal in the main dining room and disregard to privacy for 2 of 6 residents reviewed for dignity (Residents #84, #89). The facility reported a census of 94 residents.
  7. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on record review, resident interview, and staff interview, the facility failed to provide rehabilitative services as ordered for 1 of 24 residents reviewed (Resident #84). The facility reported a census of 94.
  8. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on clinical record review, observation, interviews and facility policy the facility failed to provide appropriate intervention with urinary catheter to minimize or prevent complications from the reoccurring urinary tract infections for 1 of 3 residents reviewed for urinary conditions (Residents #195). The facility reported a census of 94 residents.
  9. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on record review, staff interview, and facility contract the facility failed to effectively coordinate medication management with hospice services to assist with symptom management in relation to resident and Power of Attorney (POA) wishes for 1 of 1 residents reviewed for Hospice (Resident #73). The facility reported a census of 94.
  10. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on record review, observations, staff interview, and policy review, the facility failed to utilize Enhanced Barrier Precautions (EBP's) and infection control practices for 1 of 4 residents sampled on EBP's (Resident #19). The facility also failed to ensure staff followed infection control practices to protect against cross contamination and potential spread of infection for a resident on droplet precautions for 1 of 4 residents on droplet/contact precautions. The facility reported a census of 94 residents.
August 7, 2024Complaint inspection · 4 citations
  1. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 22, 2024
    Inspectors wroteBased on observation, clinical record review, staff interview, resident interview, Resident Council Minutes and facility policy review, the facility failed to properly provide perineal cares for random residents and failed to provide baths/showers to residents according to their individual desires and/or needs. (Resident #2) The facility identified a census of 87 residents.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 22, 2024
    Inspectors wroteBased on observation, photos and facility policy review the facility failed to maintain a locked treatment cart on two (2) separate occasions. The facility identified a census of 87 residents:
  3. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 22, 2024
    Inspectors wroteBased on clinical record review, resident interview and staff interview the facility failed to provide restorative exercises according to the resident's individual plan of care for 2 of 3 residents reviewed. (Resident #2 and #5) The facility identified a census of 87 residents.
  4. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 22, 2024
    Inspectors wroteBased on observation, clinical record review, staff interview and facility policy review the facility failed to ensure staff maintained a safe and secure environment for 1 of 3 residents at an elopement risk. (Resident #4) The facility identified a census of 87 residents.
April 11, 2024Standard inspection, Complaint inspection · 12 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on observation, staff interview, facility policy review, and facility maintenance records, the facility failed to maintain the combination walk-in freezer and refrigerator in a clean and satisfactory condition. The facility reported a census of 89.
  2. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on observations, resident statements, staff interview and facility policy review, the facility failed to contain odors, wipe soiled surfaces and clear cluttered hallways to promote a homelike environment. The facility reported a census of 89 residents.
  3. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on clinical record review, family interview, staff interview, and the facility policy review, the facility failed to promptly notify resident representative when there was a room change with resident health changes for 1 of 1 residents (Residents #242) reviewed. The facility reported a census of 89 residents.
  4. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on clinical record review and staff interview, the facility failed notify the long term care ombudsman for resident transfers to an acute care hospital for 1 of 4 residents reviewed for rehospitalization (Resident #44).
  5. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on clinical record review, observation, and staff interview, the facility failed to accurately code resident MDS (Minimum Data Set) assessments to reflect accurate resident conditions for 2 of 18 sampled residents (Resident #2, #47). Resident #2 inaccurately coded as having no PASRR (Preadmission Screening and Resident Review) level II evaluation and Resident #47 inaccurately coded for the use of bed rail restraint. The facility reported a census of 89 residents.
  6. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on clinical record review, staff interview, and policy review, the facility failed to update and revise the Care Plan to reflect therapy recommendations of resident restorative activities program for three of three sampled residents in order to maintain a functional range of motion and activities of daily living (Residents #19, #28, and #44). The facility reported a census of 89 residents.
  7. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on clinical records review, staff interviews and policy review, the facility failed to properly transcribe and implement provider orders for 1 (Resident #18) of 7 residents reviewed for medication orders. The facility reported a census of 89 residents.
  8. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on clinical record review, observation, staff interview, and policy review, the facility failed to provide restorative activities for three of three sampled residents in order to maintain a functional range of motion and prevent a decline in activities of daily living (Residents #19, #28, and #44). The facility reported a census of 89 residents.
  9. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on resident council meeting, clinical record review, observation, and resident and staff interviews, the facility failed to provide sufficient and competent staff to meet resident needs with bathroom cares and answering call lights timely for 1 of 10 group resident interview and 2 of 18 sampled residents (Resident #15, #13, #4, #31). The facility reported a census of 89 residents.
  10. D
    Provide or obtain dental services for each resident.
    F791 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on clinical record review, resident interview, and staff interview, the facility failed to ensure a resident who desired to receive routine dental care for a cleaning and to assess for possible oral cavities received arrangement of services for 1 of 1 residents reviewed for dental services (Resident #15). The facility reported a census of 89 residents.
  11. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on clinical record review, observation, staff interview, and facility policy review, facility staff failed to follow infection control practices in order to prevent and control the onset and spread of infection within the facility by not removing soiled gloves and performing hand hygiene for two of two nursing units observed. The facility also failed to disinfect resident care devices when soiled with urine and failed to ensure staff utilized infection control techniques in order to prevent cross contamination for 3 of 4 residents observed during incontinence cares (Resident #2, #31, and #47). The facility reported a census of 89 residents.
  12. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 2, 2024
    Inspectors wroteBased on CDC (Center for Disease Control) recommendations, clinical record review, and staff interview, the facility failed to provide education and administration of pneumococcal immunization for 28 residents identified by the facility eligible to be offered and 2 of 5 residents reviewed for pneumonia vaccine (Resident #18, #47). The facility reported a census of 89 residents.
February 13, 2024Complaint inspection · 7 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2024
    Inspectors wroteBased on observation, staff interview and pictures the facility failed to maintain a clean, safe and homelike environment. The facility identified a census of 94 residents.
  2. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2024
    Inspectors wroteBased on observation, clinical record review and facility policy review, the facility failed to properly provide perineal cares for 2 of 3 residents reviewed (Resident #2 and Resident #11) The facility identified a census of 94 residents.
  3. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2024
    Inspectors wroteBased on observation, resident interview, staff interview, Resident Council Minutes and facility policy review the facility failed to answer resident call lights within the allotted professional standards of 15 minutes for 2 of 4 residents reviewed. (Resident #3 and Resident #6) The facility identified a census of 94 residents.
  4. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2024
    Inspectors wroteBased on staff interview, record and facility policy review, the facility failed to reconcile narcotic/controlled substance counts at the beginning and ending of every shift for four of four medications carts. The facility census was 94 residents.
  5. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2024
    Inspectors wroteBased on observation, staff interview and facility policy review, the facility staff failed to remove soiled gloves during personal cares for 2 of 3 residents reviewed. (Resident #2 and Resident #11) The facility identified a census of 94 residents.
  6. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2024
    Inspectors wroteBased on observation, staff interview and review of Resident Rights the facility staff failed to treat 2 of 3 residents with dignity and respect while providing resident cares. (Resident #11 and Resident #15) The facility identified a census of 94 residents.
  7. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 11, 2024
    Inspectors wroteBased on observation, clinical record review, staff interview and facility policy review, the facility failed to properly provide care and treatment to a pressure ulcer for 1 of 3 residents reviewed. (Resident #2) The facility identified a census of 94 residents.
November 28, 2023Complaint inspection · 5 citations
  1. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2023
    Inspectors wroteBased on observation, clinical record review, staff interview and resident interview, the facility failed to follow physician's orders for 2 of 3 residents reviewed, (Resident #6 and Resident #7 ) The facility identified a census of 90 residents.
  2. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2023
    Inspectors wroteBased on observation, resident interview, staff interview, resident council minutes and facility policy review the facility failed to answer resident call lights within the allotted professional standards of 15 minutes, (Resident #5 and #6) The facility identified a census of 90 residents.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2023
    Inspectors wroteBased on observation, clinical record review, resident interview, staff interview and Resident Council minutes the facility staff failed to treat 2 of 4 residents with dignity and respect during the showering process, (Resident #4 and #5) and failed to provide proper discussions during resident cares. The facility identified a census of 90 residents.
  4. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2023
    Inspectors wroteBased on observation, clinical record review, resident interview and staff interview, the facility failed to properly clean and maintain the highest functional capability for an oxygen concentrator for one resident reviewed, (Resident #6) The facility identified a census of 90 residents.
  5. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 15, 2023
    Inspectors wroteBased on observation, clinical record review and facility policy review the facility failed to provide the necessary assessments for 1 of 3 residents reviewed following a fall, (Resident #1) The facility identified a census of 90 residents.

Fire safety inspections

27 fire safety citations on file: 11 on March 19, 2026, 8 on February 27, 2025, 8 on April 11, 2024.

Every fire safety citation27 citations
  1. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · March 19, 2026 · Corrected (the home has a date of correction)
  2. F
    List the names and contact information of those in the facility.
    E 30 · March 19, 2026 · Corrected (the home has a date of correction)
  3. F
    Conduct testing and exercise requirements.
    E 39 · March 19, 2026 · Corrected (the home has a date of correction)
  4. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · March 19, 2026 · Corrected (the home has a date of correction)
  5. F
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · March 19, 2026 · Corrected (the home has a date of correction)
  6. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · March 19, 2026 · Corrected (the home has a date of correction)
  7. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · March 19, 2026 · Corrected (the home has a date of correction)
  8. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · March 19, 2026 · Corrected (the home has a date of correction)
  9. D
    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    K 362 · March 19, 2026 · Corrected (the home has a date of correction)
  10. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · March 19, 2026 · Corrected (the home has a date of correction)
  11. D
    Ensure proper usage of power strips and extension cords.
    K 920 · March 19, 2026 · Corrected (the home has a date of correction)
  12. F
    Have properly located and lighted "Exit" signs.
    K 293 · February 27, 2025 · Corrected (the home has a date of correction)
  13. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · February 27, 2025 · Corrected (the home has a date of correction)
  14. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 27, 2025 · Corrected (the home has a date of correction)
  15. F
    Ensure proper usage of power strips and extension cords.
    K 920 · February 27, 2025 · Corrected (the home has a date of correction)
  16. E
    Install corridor and hallway doors that block smoke.
    K 363 · February 27, 2025 · Corrected (the home has a date of correction)
  17. E
    Meet requirements for the use and maintenance of medical gas equipment.
    K 922 · February 27, 2025 · Corrected (the home has a date of correction)
  18. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · February 27, 2025 · Corrected (the home has a date of correction)
  19. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 27, 2025 · Corrected (the home has a date of correction)
  20. F
    Develop Emergency Preparedness policies and procedures.
    E 13 · April 11, 2024 · Corrected (the home has a date of correction)
  21. F
    Provide a written emergency evacuation plan.
    K 711 · April 11, 2024 · Corrected (the home has a date of correction)
  22. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · April 11, 2024 · Corrected (the home has a date of correction)
  23. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · April 11, 2024 · Corrected (the home has a date of correction)
  24. E
    Install proper backup exit lighting.
    K 281 · April 11, 2024 · Corrected (the home has a date of correction)
  25. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · April 11, 2024 · Corrected (the home has a date of correction)
  26. E
    Install corridor and hallway doors that block smoke.
    K 363 · April 11, 2024 · Corrected (the home has a date of correction)
  27. E
    Have proper medical gas storage and administration areas.
    K 923 · April 11, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIowaUnited States
All nursing staff (RN, LPN and aides)3.373.823.86
Registered nurses0.610.740.69
All nursing staff on weekends2.943.373.42
Nurse aides2.23
Licensed practical nurses0.53
Nursing staff turnover (share who left in a year)97.8%44.0%45.8%
Registered nurse turnover92.9%42.1%42.9%
Administrators who left2

CMS expects 3.85 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.55 on weekdays and 2.94 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.65 in April to June 2025 to 3.37 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.370.613.552.94 0.2%0 of 9091
Oct to Dec 20253.650.643.803.27 0.2%0 of 9295
Jul to Sep 20253.590.563.723.27 0.4%0 of 9292
Apr to Jun 20253.650.623.813.23 0.1%0 of 9188
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Iowa, Jan to Mar 20263.800.713.983.364.7%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Iowa

JobMedianMiddle halfEmployed
Iowa, all employers
CNAs (nursing assistants)$18.92$17.96 to $21.9522,670
LPNs and LVNs$30.11$27.12 to $34.065,510
Registered nurses$37.80$32.83 to $41.3234,420
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIowaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
14.917.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.51.50.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.72.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.63.83.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
4.12.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
15.816.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.94.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
20.119.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
19.320.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
13.113.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.91.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.72.11.8

Owners and operators

Legal business name: OPCO ALTOONA, IA, LLC. CMS links this home to Campbell Street Services, a group of 24 nursing homes averaging 2.1 stars overall.

NameRoleTypeShareSince
Holdco Goldfinch, LLCDirect ownership interestOrganization07/01/2026
Birchwood Healthcare Partners LLCIndirect ownership interestOrganization07/01/2026
Dole, IsaacIndirect ownership interestIndividual03/01/2020
Campbell Street Services LLCOperational/managerial controlOrganization03/01/2020
Managerco Goldfinch, LLCOperational/managerial controlOrganization03/01/2020
Dole, IsaacOperational/managerial controlIndividual03/01/2020
Hall, CarlaOperational/managerial controlIndividual04/04/2026
Oconner, MichaelOperational/managerial controlIndividual03/01/2020
Becht, KristenIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/28/2026
200 7th Avenue Sw Propco, LLCAdp of the SNFOrganization07/01/2026
Campbell Street Services LLCAdp of the SNFOrganization10/15/2025
Managerco Goldfinch, LLCAdp of the SNFOrganization10/15/2025
Becht, KristenAdp of the SNFIndividual12/06/2025
Dole, IsaacAdp of the SNFIndividual03/01/2020
Hall, CarlaAdp of the SNFIndividual04/04/2026
Oconner, MichaelAdp of the SNFIndividual03/01/2020

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 18 problems in this area, most recently on July 16, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 11 problems in this area, most recently on March 19, 2026: "Allow residents to self-administer drugs if determined clinically appropriate."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on July 16, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
  4. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 5 problems in this area, most recently on October 30, 2025: "Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.94 hours per resident per day, below the Iowa average of 3.37.
  6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

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Iowa contacts for a concern about a nursing home

These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.

Common questions

What is Altoona Nursing and Rehabilitation Center's Medicare star rating?
CMS rates Altoona Nursing and Rehabilitation Center 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Altoona Nursing and Rehabilitation Center get at its last inspection?
5 health deficiencies at the standard inspection on March 19, 2026. The Iowa average is 6.5.
Has Altoona Nursing and Rehabilitation Center been fined?
CMS lists no fines in the last three years.
Does Altoona Nursing and Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Altoona Nursing and Rehabilitation Center?
CMS lists 16 owners and managers, and links the home to Campbell Street Services. Legal business name: OPCO ALTOONA, IA, LLC.

Sources

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