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Andover Village Retirement Community

486 S Main St., Andover, OH 44003 · Ashtabula County · (440) 293-5416

99 certified beds, about 68 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1979

Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 365411 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 23, 2026, inspectors cited 3 health deficiencies (the Ohio average is 10.5, the national average 9.2).

None of its 10 health citations since May 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.91 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.69 of those hours.

26.5% of nursing staff left within the year CMS measured (Ohio average 48.7%).

CMS links it to Vrc Management, an affiliated group of 5 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 10 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
0E
0F
Potential for minimal harm
0A
0B
0C
July 23, 2026Standard inspection · 3 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · deficient, provider has August 28, 2026
    Inspectors wroteBased on observation, interviews, record review, and review of facility policy, the facility failed to implement care planned interventions to address dining needs for Resident #65. This affected one (Resident #65) resident of 20 residents reviewed for care plans. The facility census was 61.
  2. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · deficient, provider has August 28, 2026
    Inspectors wroteBased on record review, interview and review of facility policy, the facility failed to obtain weekly weights for Resident #14 who was at nutritional risk for weight loss. This affected one (Resident #14) of five residents reviewed for nutrition. The facility identified 11 residents (Resident #14, #12, #18, #8, #30, #31, #72, #36, #71, #42, and #10) with physician orders for weekly weights. The facility census was 61.
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · deficient, provider has August 28, 2026
    Inspectors wroteBased on observation, interviews, record review and review of facility policy, the facility failed to ensure medications were properly stored and secured. This affected two Residents (#4 and #59) out of 17 residents observed for medication storage. The facility had a total census of 61.
November 25, 2025Complaint inspection · 3 citations
  1. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 20, 2025
    Inspectors wroteBased on observation, interview, record review, and review of facility policy revealed the facility did not ensure pressure ulcer injuries were assessed and documented timely and accurately when identified. This affected one Resident (#64) out of three residents reviewed for pressure ulcers. This had the potential to affect seven Residents (#8, #9, #10 #14, #18, #29, and #43) the facility identified with pressure ulcers. The facility census was 63. Findings Include:Review of closed medical record for Resident #64 revealed an admission date of 07/10/25 and she was discharged home with home health on 08/19/25. She later readmitted back to the facility on [DATE] and then was sent to the hospital on [DATE]. Her diagnoses included fracture of right femur, malignant neoplasm of breast, malignant neoplasm of lung, malignant neoplasm of the bone, and hypertension. [...]
  2. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 20, 2025
    Inspectors wroteBased on record review and facility staff interview the facility failed to ensure the medical record was accurate. This affected one, Resident #64, of three reviewed for wounds. The facility census was 63. Findings Include:Review of closed medical record for Resident #64 revealed an admission date of 07/10/25 and she was discharged home with home health on 08/19/25. She later readmitted back to the facility on [DATE] and then was sent to the hospital on [DATE]. Her diagnoses included fracture of right femur, malignant neoplasm of breast, malignant neoplasm of lung, malignant neoplasm of the bone, and hypertension. Review of admission Minimum Data Set (MDS) dated [DATE] revealed Resident #64 had intact cognition and had impairment on one of her lower extremities. She was dependent of staff assistance with toileting, putting on footwear, and dressing. [...]
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 20, 2025
    Inspectors wroteBased on interview, observation, record review, and review of facility policy, the facility failed to ensure proper infection control measures were maintained during tracheostomy (a surgical opening in the neck to provide direct airway into the windpipe) care. This affected one Resident (#53) out of one resident observed for tracheostomy care. This had the potential to affect 11 Resident (#2, #4, #9, #10, #21, #38, #43, #48, #53, #59, and #66) identified by the facility with tracheostomies. The facility census was 63.
July 8, 2024Standard inspection · 3 citations
  1. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 5, 2024
    Inspectors wroteBased on observation, interview, record review, and review of facility policy the facility did not ensure range of motion (ROM) restorative nursing programs were completed for Residents #11 and #43 as ordered. This affected two residents (#11 and #43) of two residents reviewed for ROM. This had the potential to affect 48 residents (#1, #2, #3, #4, #5, #6, #7, #10, #11, #13, #15, #17, #19, #18, #20, #21, #22, #23, #24, #25, #26, #28, #29, #30, #31, #32, #34, #35, #36, #37, #38, #39, #40, #41, #42, #43, #44, #45, #46, #47, #50, #52, #53, #54, #56, #58, #59, and #120) identified on a restorative ROM program. The facility census was 64.
  2. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 5, 2024
    Inspectors wroteBased on observation, interview, record review, and facility policy review the facility failed to provide adequate tracheostomy care including timely respiratory evaluations as ordered for Resident #45. This affected one resident (#45) of four residents reviewed for tracheostomy care. The facility identified 11 residents (#15, #22, #38, #45, #47, #51, #54, #55, #57, #118 and #119) with tracheostomies. The facility census was 66.
  3. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 5, 2024
    Inspectors wroteBased on observation, interview, record review, and review of facility policy revealed the facility did not ensure Resident #13 was free of significant medication error. This affected one resident (#13) out of seven residents reviewed for medication administration. The facility census was 64.
May 12, 2022Standard inspection · 1 citation
  1. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 1, 2022
    Inspectors wroteBased on record review and interview the facility failed to ensure one resident (Resident #17) received restorative range of motion (ROM) and ambulation programs per the plan of care. This affected one (Resident #17) of two residents (Residents #1 and #17) reviewed for restorative nursing and had the potential to affect all 54 (Residents #1, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #17, #20, #21, #22, #23, #25, #26, #28, #29, #30, #31, #33, #34, #35, #36, #37, #38, #39, #40, #41, #42, #43, #44, #45, #46, #47, #48, #49, #50, #52, #53, #57, #58, #60, #63, #64, #66, #319 and #320) residents with planned restorative nursing programs. The facility census was 65.

Fire safety inspections

6 fire safety citations on file: 1 on July 23, 2026, 4 on July 8, 2024, 1 on May 12, 2022.

Every fire safety citation6 citations
  1. E
    Install an approved automatic sprinkler system.
    K 351 · July 23, 2026 · deficient, provider has
  2. E
    Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    K 361 · July 8, 2024 · Corrected (the home has a date of correction)
  3. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · July 8, 2024 · Corrected (the home has a date of correction)
  4. E
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 8, 2024 · Corrected (the home has a date of correction)
  5. E
    Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
    K 927 · July 8, 2024 · Corrected (the home has a date of correction)
  6. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · May 12, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOhioUnited States
All nursing staff (RN, LPN and aides)3.913.693.86
Registered nurses0.690.640.69
All nursing staff on weekends3.283.283.42
Nurse aides1.92
Licensed practical nurses1.29
Nursing staff turnover (share who left in a year)26.5%48.7%45.8%
Registered nurse turnover9.1%43.9%42.9%
Administrators who left0

CMS expects 4.73 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.16 on weekdays and 3.28 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.80 in April to June 2025 to 3.91 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.910.694.163.28 1.3%0 of 9068
Oct to Dec 20253.880.694.113.29 1.5%0 of 9266
Jul to Sep 20254.000.674.223.44 1.6%0 of 9265
Apr to Jun 20253.800.664.033.20 1.6%0 of 9172
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Ohio, Jan to Mar 20263.640.603.803.244.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Ohio

JobMedianMiddle halfEmployed
Ohio, all employers
CNAs (nursing assistants)$18.76$17.93 to $21.4463,280
LPNs and LVNs$29.78$27.34 to $31.6839,900
Registered nurses$39.67$38.08 to $47.61143,730
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Andover Village Retirement Community. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOhioUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.45.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.00.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.73.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.06.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
8.93.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
3.18.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.524.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.012.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.21.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.81.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Andover Village Retirement Community's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (59.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

59.7% this home

No different from the national rate

US median of homes 51.5% · Ohio: 147 better, 20 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 76 eligible stays.

Potentially preventable readmissions

10.6% this home

No different from the national rate

US median of homes 10.7% · Ohio: 3 better, 7 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 100 eligible stays.

Infections that led to a hospital stay

6.4% this home

No different from the national rate

US median of homes 7.1% · Ohio: 1 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 61 eligible stays.

Self-care and mobility at discharge

37.5% this home

Median of homes: Ohio55.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 48 residents counted.

Falls with major injury

0.0% this home

Median of homes: Ohio0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 70 residents counted.

New or worsened pressure ulcers

1.3% this home

Median of homes: Ohio1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 70 residents counted.

Medication list given at discharge

95.0% this home

Median of homes: Ohio100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 20 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: ANDOVER VILLAGE RETIREMENT COMMUNITY, LTD. CMS links this home to Vrc Management, a group of 5 nursing homes averaging 4.8 stars overall.

NameRoleTypeShareSince
Francus, MichaelDirect ownership interestIndividual10/28/2004
Kraus, AndreaDirect ownership interestIndividual10/28/2004
Vrc Management, Inc.Operational/managerial controlOrganization01/01/2007
Francus, MichaelOperational/managerial controlIndividual01/01/2007
Gantz, SaraOperational/managerial controlIndividual05/01/2021
Vrc Management, Inc.Adp of the SNFOrganization01/28/2025
Francus, MichaelAdp of the SNFIndividual01/01/2007
Gantz, SaraAdp of the SNFIndividual01/28/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on July 23, 2026: "Provide enough food/fluids to maintain a resident's health."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on July 23, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on July 23, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on November 25, 2025: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

Ohio contacts for a concern about a nursing home

These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.

Common questions

What is Andover Village Retirement Community's Medicare star rating?
CMS rates Andover Village Retirement Community 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Andover Village Retirement Community get at its last inspection?
3 health deficiencies at the standard inspection on July 23, 2026. The Ohio average is 10.5.
Has Andover Village Retirement Community been fined?
CMS lists no fines in the last three years.
Does Andover Village Retirement Community accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Andover Village Retirement Community?
CMS lists 8 owners and managers, and links the home to Vrc Management. Legal business name: ANDOVER VILLAGE RETIREMENT COMMUNITY, LTD.

Sources

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