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Home / Ohio / Toledo

Arbors at Sylvania

7120 Port Sylvania Drive, Toledo, OH 43617 · Lucas County · (419) 841-2200

77 certified beds, about 71 residents a day · For profit - Corporation · Medicare and Medicaid since 1996

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 366060 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 17, 2025, inspectors cited 9 health deficiencies (the Ohio average is 10.5, the national average 9.2).

None of its 32 health citations since February 2020 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.86 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.55 of those hours.

47.4% of nursing staff left within the year CMS measured (Ohio average 48.7%).

CMS links it to Arbors at Ohio, an affiliated group of 16 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 32 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
27D
5E
0F
Potential for minimal harm
0A
0B
0C
June 30, 2026Complaint inspection · 2 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 7, 2026
    Inspectors wroteBased on observation, resident and staff interview, and policy review, the facility failed to ensure resident bathrooms and shower rooms were kept in a clean and sanitary manner, and in good repair. This affected 11 residents (#20, #23, #24, #29, #35, #40, #54, #59, #60, #70, and #73) residing on the 400 hall and 39 residents (#1, #2, #3, #6, #7, #13, #14, #17, #18, #21, #25, #26, #27, #31, #32, #33, #34, #36, #37, #38, #39, #42, #43, #44, #47, #48, #49, #50, #52, #53, #55, #56, #58, #62, #63, #64, #66, #69, and #72) on the 100/200 hall. The facility census was 72.
  2. D
    Help the resident make transportation arrangements to and from radiology services.
    F778 · Administration · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 7, 2026
    Inspectors wroteBased on review of the medical record, review of the facility's resident appointment calendar, resident interview, and staff interview, the facility failed to ensure transportation was timely scheduled for an echocardiogram. This affected one (#7) of three residents reviewed for medical appointments and transportation. The facility census was 72.
December 18, 2025Complaint inspection · 1 citation
  1. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 2, 2026
    Inspectors wroteBased on medical record review, facility investigation documents, review of an incident and accident log, review of a performance improvement document, staff interview, and review of a facility policy, the facility failed to ensure appropriate medications were ordered upon admission to prevent significant medication errors. This affected one (#100) of three residents reviewed for medications. The facility census was 70.
June 11, 2025Complaint inspection · 2 citations
  1. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 14, 2025
    Inspectors wroteBased on record review, interview, and policy review, the facility failed to ensure interventions were in place for significant weight loss. This affected one (Resident #274) of four reviewed for significant weight loss. The facility census was 77.
  2. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 14, 2025
    Inspectors wroteBased on interview, medical record review, and policy review, the facility failed to obtain and administer ordered medication for Resident #274 in a timely manner. This affected one (#274) of four residents reviewed for medication administration. The facility census was 77.
April 17, 2025Standard inspection, Complaint inspection · 9 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 13, 2025
    Inspectors wroteBased observation, staff interview and review of facility policy, the facility failed to ensure adequate infections control practices were carried out. This had the potential to affect the 38 residents (#55, #37, #4, #33, #50, #5, #29, #47, #17, #11, #35, #28, #26, #9, #44, #42, #41, #18, #51, #43, #67, #7, #15, #25, #30, #6, #277, #52, #24, #12, #22, #8, #36, #54, #13, #27, #1, and #49) who resided on the 100 and 200 hallways. The facility census was 73.
  2. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 13, 2025
    Inspectors wroteBased on observation, medical record review, resident interview and staff interview the facility failed to ensure a comfortable mattress was provided following a request. This affected one (#53) of 24 residents reviewed for reasonable accommodation of needs and requests. The facility census was 73.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 13, 2025
    Inspectors wroteBased on observation, medical record review, and staff interview, the facility failed to ensure interventions to address edema were initiated. This affected one (#01) of two residents reviewed for edema prevention and monitoring. The facility census was 73.
  4. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 13, 2025
    Inspectors wroteBased on observation, medical record review, and staff interview, the facility failed to ensure interventions were implemented to prevent deterioration of contractures. This affected one (#01) of two residents reviewed for range of motion and positioning. The facility census was 73.
  5. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 13, 2025
    Inspectors wroteBased on observation, medical record review, staff interview, and facility policy, the facility failed to ensure fall interventions were implemented as indicated. This affected one (#24) of three residents reviewed for fall management. The facility census was 73.
  6. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 13, 2025
    Inspectors wroteBased on observation, medical record review, resident interview, staff interview, and facility policy the facility failed to ensure timely care and treatment was provided to address incontinence. This affected two (#40 and #63) of five residents reviewed for bowel and bladder incontinence services. The facility census was 73.
  7. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 13, 2025
    Inspectors wroteBased on observation, record review, staff interview, and review of the facility policy, the facility failed to ensure oxygen was running at the prescribed rate. This affected one resident (#29) reviewed for oxygen therapy. The facility identified 15 residents required the use of oxygen therapy. The facility census was 73.
  8. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 13, 2025
    Inspectors wroteBased on observation, medical record review, staff interview, and facility policy, the facility failed to ensure alternative and non-pharmacologic interventions were implemented to address pain in accordance with physician orders. This affected one (#177) of two residents reviewed for pain control interventions. The facility census was 73.
  9. D
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 13, 2025
    Inspectors wroteBased on observation, staff interview, and review of the facility policy, the facility failed to keep the privacy curtain clean in the residents room. This affected one resident (#5) of 24 reviewed for environment. The facility census was 73.
March 7, 2024Complaint inspection · 3 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on medical record review, staff interview, facility documentation review, and facility policy review, the facility failed to ensure an allegation of medication diversion was reported to the Administrator in a timely manner. This affected one (#71) of three sampled residents reviewed for misappropriation. The facility census was 66.
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on medical record review, staff interview, facility documentation, and facility policy, the facility failed to ensure an allegation of medication diversion was thoroughly investigated. This affected one (#71) of three sampled residents reviewed for misappropriation. The facility census was 66.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 22, 2024
    Inspectors wroteBased on medical record review, staff interview, and review of facility policy, the facility failed to ensure wound treatments were completed per physician order. This affected one (#24) of three residents reviewed for wounds. The facility census was 66. Findings Include: Review of the medical record revealed Resident #24 admitted to the facility on [DATE]. Diagnoses included hypertension, dementia, anemia, depression, dysphagia, and muscle weakness. Review of the annual Minimum Data Set (MDS) 3.0 assessment, dated 01/16/24, revealed Resident #24 was cognitively intact. The resident required assistance from staff for activities of daily living. Review of an interdisciplinary team progress note dated 01/05/24 revealed the wound to the bridge of Resident #24's nose was an area that began as a small open area that the resident continually picked at. [...]
December 22, 2023Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 5, 2024
    Inspectors wroteBased on medical record review, staff interview, and facility policy review, the facility failed to provide proper bed mobility assistance to a dependent resident resulting in a avoidable fall. This affected one (#19) of three resident falls reviewed. Facility census was 66.
December 22, 2022Standard inspection · 9 citations
  1. E
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 17, 2023
    Inspectors wroteBased on observation, staff interview, and review of the facility recipe, the facility failed to ensure pureed foods were the correct texture. This affected four residents (#3, #4, #8, and #27) the facility identified on a pureed diet. The facility census was 62.
  2. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2023
    Inspectors wroteBased on staff interview and record review, the facility failed to ensure a Level 2 Pre admission Screen and Resident Review (PASRR) was completed for one (Resident #10) resident of four reviewed for a Level 2 PASRR. The facility census was 62.
  3. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2023
    Inspectors wroteBased on medical record review, resident observation and staff interview, the facility failed to ensure residents that required assistance with oral care were provided adequate care and services. This affected one resident (#1) of four residents reviewed for activities of daily living. The facility identified 29 residents that required staff assistance with activities of daily living. The census was 62.
  4. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2023
    Inspectors wroteBased on observation, resident interview, staff interview, record review, and review of the facility policy, the facility failed to ensure fall interventions were implemented for one (Resident #49) of two residents reviewed for fall interventions. The facility census was 62.
  5. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2023
    Inspectors wroteBased on observation, staff interview, record review, and review of the facility policy, the facility failed to ensure enteral nutrition (tube feeding) was provided per physician orders for one (Resident #6) of two residents reviewed for enteral nutrition. The facility census was 62.
  6. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2023
    Inspectors wroteBased on observation, resident interview, staff interview, medical record review, and review of facility policy, the facility failed to ensure physician orders were in place for oxygen use. This affected one (#24) of two residents reviewed for oxygen administration. The facility census was 62.
  7. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2023
    Inspectors wroteBased on observation, staff interview, medical record review, review of facility policies, and review of manufacturer instructions ,the facility failed to ensure medications were administered as ordered. This resulted in three medication errors of 25 total opportunities for a medication error rate of 12%. This affected three (#17, #30 and #60) of nine residents observed during medication administration. The census was 62.
  8. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2023
    Inspectors wroteBased on observation, staff interview, medical record review, review of drug manufacturer's instructions, and review of facility policies, the facility failed to ensure insulin was administered as ordered. This affected three (#17, #30 and #60) of nine residents observed during medication administration and three (#17, #30 and #60) of three residents reviewed for insulin usage. The facility census was 62.
  9. D
    Have policies on smoking.
    F926 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 17, 2023
    Inspectors wroteBased on observation, staff interview, and review of the facility policy, the facility failed to ensure smoking safety for one resident (#10) of one reviewed for smoking. The facility identified eight residents who smoked. The facility census was 62.
February 27, 2020Standard inspection · 5 citations
  1. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 25, 2020
    Inspectors wroteBased on observation, review of Resident Council meeting minutes, staff interview, resident interview, and a resident group interview, the facility failed to address resident concerns regarding call lights being turned off by staff and needs not being met. This affected thirteen residents (#2, #5, #12, #21, #22 #26, #31, #33, #34, #47, #50, #57, and #60) who attended Resident Council during the months of December 2019, January 2020, and February 2020 and one resident (#23) whose light was turned off twice without care. This had the potential to affect all 59 residents in the facility.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 25, 2020
    Inspectors wroteBased on observation, staff interview, review of a daily medication refrigerator temperature log, and review of manufacturers' storage recommendations, the facility failed to store medication requiring refrigeration at the proper temperature in accordance with manufacturer recommendations. This had the potential to affect seven residents (#10, #17, #33, #47, #48, #50, and #61) identified by the facility as having orders for medications being stored in the refrigerator. The census was 59.
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2020
    Inspectors wroteBased on observation, medical record review, review of list of supervised smoking residents, staff interview, and review facility policy, the facility failed to ensure residents who required supervision with smoking were not in possession of cigarettes and lighters. This affected one (#23) of one residents reviewed for smoking at the facility. The census was 59.
  4. D
    Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
    F772 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2020
    Inspectors wroteBased on medical record review, staff interview, and review of facility policy, the facility failed to obtain laboratory tests as ordered by the physician and at the appropriate times to monitor therapuetic drug levels for one (#48) of one resident reviewed for intravenous antibiotic therapy. The facility census was 59.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 25, 2020
    Inspectors wroteBased on observation, medical record review, and staff interview, the facility failed to wear clean gloves during medication administration for one (#45) resident. This had the potential to affect all 59 residents in the facility.

Fire safety inspections

8 fire safety citations on file: 2 on April 17, 2025, 2 on December 22, 2022, 4 on February 27, 2020.

Every fire safety citation8 citations
  1. F
    Use approved construction type or materials.
    K 161 · April 17, 2025 · Corrected (the home has a date of correction)
  2. F
    Provide properly protected cooking facilities.
    K 324 · April 17, 2025 · Corrected (the home has a date of correction)
  3. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · December 22, 2022 · Corrected (the home has a date of correction)
  4. F
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · December 22, 2022 · Corrected (the home has a date of correction)
  5. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 27, 2020 · Corrected (the home has a date of correction)
  6. F
    Have simulated fire drills held at unexpected times.
    K 712 · February 27, 2020 · Corrected (the home has a date of correction)
  7. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 27, 2020 · Corrected (the home has a date of correction)
  8. C
    Conduct testing and exercise requirements.
    E 39 · February 27, 2020 · deficient, provider has

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOhioUnited States
All nursing staff (RN, LPN and aides)3.863.693.86
Registered nurses0.550.640.69
All nursing staff on weekends3.333.283.42
Nurse aides2.09
Licensed practical nurses1.22
Nursing staff turnover (share who left in a year)47.4%48.7%45.8%
Registered nurse turnover16.7%43.9%42.9%
Administrators who left0

CMS expects 3.92 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.07 on weekdays and 3.33 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.81 in April to June 2025 to 3.86 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.860.554.073.33 0.0%0 of 9071
Oct to Dec 20253.970.584.253.29 0.0%0 of 9270
Jul to Sep 20253.880.494.073.39 0.0%2 of 9273
Apr to Jun 20253.810.354.023.27 0.0%0 of 9174
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Ohio, Jan to Mar 20263.640.603.803.244.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOhioUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
0.05.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.00.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.43.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.41.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
1.56.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.83.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.28.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
19.024.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.012.912.0

Owners and operators

Legal business name: TOLEDO OPCO LLC. CMS links this home to Arbors at Ohio, a group of 16 nursing homes averaging 2.8 stars overall.

NameRoleTypeShareSince
Ark Opco Group, LLC5% or greater direct ownership interestOrganization100%07/01/2015
B&y Healthcare S Corp5% or greater indirect ownership interestOrganization07/01/2015
B&y Trust5% or greater indirect ownership interestOrganization07/01/2015
Cody Healthcare S Corp5% or greater indirect ownership interestOrganization07/01/2015
Craig Flashner 2007 Trust5% or greater indirect ownership interestOrganization07/01/2015
Norcross, RobertContracted managing employeeIndividual07/01/2015
Rogers, StaceyContracted managing employeeIndividual07/01/2015
Kirk, KristineW-2 managing employeeIndividual09/01/2016
Norcross, RobertCorporate directorIndividual07/01/2015
Flashner, CraigCorporate officerIndividual07/01/2015
Norcross, RobertCorporate officerIndividual07/01/2015
Perlstein, YitzchokCorporate officerIndividual07/01/2015
Noble Healthcare Management, LLCOperational/managerial controlOrganization07/01/2015
Prestige Administrative Services, LLCOperational/managerial controlOrganization01/01/2016
Flashner, CraigOperational/managerial controlIndividual07/01/2015
Perlstein, YitzchokOperational/managerial controlIndividual07/01/2015

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 14 problems in this area, most recently on June 11, 2025: "Provide enough food/fluids to maintain a resident's health."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on December 18, 2025: "Ensure that residents are free from significant medication errors."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on June 30, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  4. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on June 30, 2026: "Help the resident make transportation arrangements to and from radiology services."

Other nursing homes nearby

Ohio contacts for a concern about a nursing home

These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.

Common questions

What is Arbors at Sylvania's Medicare star rating?
CMS rates Arbors at Sylvania 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Arbors at Sylvania get at its last inspection?
9 health deficiencies at the standard inspection on April 17, 2025. The Ohio average is 10.5.
Has Arbors at Sylvania been fined?
CMS lists no fines in the last three years.
Does Arbors at Sylvania accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Arbors at Sylvania?
CMS lists 16 owners and managers, and links the home to Arbors at Ohio. Legal business name: TOLEDO OPCO LLC.

Sources

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