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Otterbein Sunset Village

9640 Sylvania-Metamora Road, Sylvania, OH 43560 · Lucas County · (419) 724-1200

50 certified beds, about 46 residents a day · Non profit - Corporation · Medicare and Medicaid since 2002

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 366242 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on October 24, 2024, inspectors cited 10 health deficiencies (the Ohio average is 10.5, the national average 9.2).

None of its 38 health citations since October 2019 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.71 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.68 of those hours.

38.9% of nursing staff left within the year CMS measured (Ohio average 48.7%).

CMS links it to Otterbein Seniorlife, an affiliated group of 20 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 38 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
29D
5E
3F
Potential for minimal harm
0A
0B
1C
July 29, 2026Complaint inspection · 1 citation
  1. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · deficient, provider has August 17, 2026
    Inspectors wroteBased on observation, resident interview, medical record review, staff interview and review of facility policy, the facility failed to ensure timely incontinence care was provided. This affected one (#34) of three residents reviewed for incontinence care. The facility census was 42.
February 19, 2026Complaint inspection · 3 citations
  1. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 10, 2026
    Inspectors wroteBased on observation, medical record review, staff interview, and review of facility medication administration policies, the facility failed to ensure medications were administered in accordance with physician orders resulting in a medication error rate greater that five percent (%). A total of two medication errors were observed out of 28 opportunities for a medication error rate of 7.14%. This affected two (#4 and #5) of three residents reviewed for medication administration in a facility census of 43.
  2. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 10, 2026
    Inspectors wroteBased on observation, medical record review, staff interview, and review of facility medication administration policies, the facility failed to ensure medications were administered in accordance with physician orders resulting in significant medication errors. This affected three (#1, #4, and #5) of four residents reviewed for administration of medications in a facility census of 43.
  3. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 10, 2026
    Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure medical record documentation contained complete and accurate information to accurately represent resident experiences, response to services, and changes in condition involving a medication error. This affected one (#1) of three residents reviewed for medical record content in a facility census of 43.
September 4, 2025Complaint inspection · 2 citations
  1. D
    Provide appropriate foot care.
    F687 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 6, 2025
    Inspectors wroteBased on medical record review, observation, staff interview, and review of facility policy the facility failed to monitor a residents wound and implement wound interventions. This affected one (#30) of three residents reviewed for wounds. The facility census was 42. Findings Include:Review of the medical record revealed Resident #30 was admitted on [DATE]. Diagnoses included hemiplegia affecting right dominant side, type two diabetes mellitus with foot ulcer, non-pressure chronic ulcer of other part of unspecified foot with unspecified severity, neuromuscular dysfunction of bladder, diabetes mellitus due to underlying condition with foot ulcer, atherosclerotic heart disease of native coronary artery without angina pectoris, malignant neoplasm of head (face and neck), and cerebral infarction. [...]
  2. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 6, 2025
    Inspectors wroteBased on medical record review, observation, and staff interview, the facility failed to ensure accurate resident medical records. This affected one (#30) of three residents reviewed for accurate medical records. The facility census was 42. Findings Include:Review of the medical record revealed Resident #30 was admitted on [DATE]. Diagnoses included hemiplegia affecting right dominant side, type two diabetes mellitus with foot ulcer, non-pressure chronic ulcer of other part of unspecified foot with unspecified severity, neuromuscular dysfunction of bladder, diabetes mellitus due to underlying condition with foot ulcer, atherosclerotic heart disease of native coronary artery without angina pectoris, malignant neoplasm of head (face and neck), and cerebral infarction. Review of the Minimum Data Set (MDS) assessment, dated 08/01/25, revealed the resident was severely cognitively impaired. [...]
January 2, 2025Complaint inspection · 1 citation
  1. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 24, 2025
    Inspectors wroteBased on medical record review, resident family interviews, facility staff interview, hospice staff interview, and review of facility policy, the facility failed to ensure a complete and accurate medical record was maintained for Resident #30. This affected one resident (#30) of three residents reviewed to accurate medical record. The facility census was 43. Findings Include: [...]
October 24, 2024Standard inspection, Complaint inspection · 10 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) November 22, 2024
    Inspectors wroteBased on observation, staff interview, review of the Legionella (bacteria that can cause a severe type of pneumonia) Risk Assessment, review of facility policy and review of the Centers for Disease Control and Prevention (CDC) guidance, the facility failed to ensure appropriate handling of linen to prevent contamination. In addition, the facility failed to have an appropriate Legionella water management program in place. This had the potential to affect all 47 residents of the facility. The facility census was 47.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 22, 2024
    Inspectors wroteBased on observation and staff interview, the facility failed to maintain a clean and sanitary serving kitchen. This had the potential to affect 18 residents (#3, #4, #5, #7, #8, #15, #16, #22, #23, #24, #26, #29, #32, #35, #36, #40, #46 and #98) who received food from the secured memory care unit serving kitchen. The facility census was 47.
  3. E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 22, 2024
    Inspectors wroteBased on observation and staff interview, the facility failed to ensure Resident #4's wheelchair was maintained in a clean and sanitary manner. In addition, the facility failed to ensure Resident #15's room was free from prevasive odors. This affected two (#4 and #15) of 12 residents reviewed for environment. The facility census was 47.
  4. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2024
    Inspectors wroteBased on medical record review, observations, staff interview and review of facility policy, the facility failed to ensure residents were cleaned up after meals to promote dignity. This affected one resident (#33) reviewed for dignity. The facility census was 47.
  5. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2024
    Inspectors wroteBased on medical record review, observation and staff interview the facility to ensure call lights were with resident's reach. This affected one resident (#9) of one resident reviewed for call lights. The facility census was 47.
  6. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2024
    Inspectors wroteBased on medical record review, staff interview and review of facility policy, the facility failed to ensure the physician and responsible party were notified when medications were not administered as ordered by the physician. This affected one (#30) of one residents reviewed for notification of change of condition. The facility census was 47.
  7. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2024
    Inspectors wroteBased on observation, medical record review, staff interview and review of facility policy, the facility failed to ensure fall interventions were implemented. This affected one resident (#9) of three residents reviewed for falls. The facility census was 47.
  8. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 22, 2024
    Inspectors wroteBased on observation, medical record review, staff interview and review of facility procedure, the facility failed to ensure medications were administered in a form as ordered by the physician, resulting in a medication error rate above five percent (%). This affected one (#37) of three residents observed during medication administration. A total of eight medication errors were observed out of 32 opportunities for a medication administration error rate of 25.00%. The facility census was 47.
  9. D
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    F804 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2024
    Inspectors wroteBased on observation, resident interview, staff interview and review of the Resident Council meeting minutes, the facility failed to ensure residents were provided with meals at an appetizing temperature. This affected two residents (#98 of #3) of seven residents who received food from the secured memory care unit serving kitchen but did not reside on the secured unit. The facility census was 47. Findings Include: Interview on 10/21/24 at 9:58 A.M. with Resident #98 revealed the resident was alert and aware. Resident #98 revealed she ate her meals in her room and by the time her meals got to her they were cold. Resident #98 stated the food did not taste good when it was cold. Interview on 10/21/24 at 10:06 A.M. with Resident #3 revealed the resident was alert and aware. Resident #3 revealed her only concern was the food served to residents in their rooms was always cold. [...]
  10. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 22, 2024
    Inspectors wroteBased on medical record review, review of immunization records, review of electronic mail (e-mail) communication, staff interview, review of facility policy and review of the Centers for Disease Control and Prevention (CDC) guidance, the facility failed to ensure residents were offered or administered pneumococcal vaccinations per CDC recommendations. This affected two (#22 and #30) of five residents reviewed for pneumococcal vaccination. The facility census was 47.
December 28, 2023Complaint inspection · 2 citations
  1. D
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 8, 2024
    Inspectors wroteBased on observation, staff interview, medical record review, and review of the Diet Manual, the facility failed to provide a mechanically altered diet as ordered. This affected one (#15) of four residents (#12, #15, #16, and #17) who receive a mechanical soft diet. The facility census was 42.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 8, 2024
    Inspectors wroteBased on observation, medical record review, staff interview, and review of policy, the facility failed to ensure staff wore appropriate personal protective equipment (PPE) when providing care to residents in Enhanced Barrier Precautions (EBP). This affected one (#14) of three residents reviewed for infection control. The facility identified ten current residents in EBP. The facility census was 42.
November 30, 2023Complaint inspection · 2 citations
  1. F
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) December 14, 2023
    Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure all staff working in the facility were aware of and trained on all available services, resources and treatment opportunities. This affected one (#45) of three residents reviewed for falls, with the potential to affect all residents of the facility. The facility census was 42.
  2. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 14, 2023
    Inspectors wroteBased on medical record review, review of an Emergency Medical Services (EMS) Run Report and staff interview, the facility failed to ensure timely and accurate documentation in the resident medical record. This affected one (#46) of of three reviewed for change in condition. The facility census was 42.
October 18, 2022Standard inspection · 7 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 9, 2022
    Inspectors wroteBased on record review, observations, staff interview, review of the facility's policy, and review of Safety Data Sheets (SDS), the facility failed to ensure potentially hazardous chemicals were properly secured. This had the potential to affect nine residents (#2, #6, #8, #9, #14, #30, #33, #38, and #145) identified by the facility as being cognitively impaired and independently mobile and residing on the secured memory care unit. The facility census was 45.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 9, 2022
    Inspectors wroteBased on observation, staff interview, and review of the facility's policy, the facility failed to ensure foods and beverages were properly stored, labeled and dated in the serving kitchen on the secured memory care unit. This had the potential to affect 19 of 19 residents residing on the secured memory care unit who received beverages from the kitchen. The facility census was 45.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 9, 2022
    Inspectors wroteBased on medical record review, observations, resident interview, staff interview, and review of the facility's policy, the facility failed to ensure residents were treated with respect and dignity and had their care needs kept private. This affected one (Resident #15) of two residents reviewed for dignity. The facility census was 45.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 9, 2022
    Inspectors wroteBased on medical record review, observations, family and resident interview, and staff interview, the facility failed to ensure residents who required assistance from staff with activities of daily living received adequate and timely personal hygiene to promote promote proper hygiene and cleanliness. This affected two (Residents #3 and #36) of three residents reviewed for activities of daily living. The facility identified all 45 residents required assistance from staff with bathing and 44 residents required assistance from staff with dressing. The facility census was 45.
  5. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 9, 2022
    Inspectors wroteBased on medical record review, staff interview, and review of the facility's policy, the facility failed to ensure resident weights were monitored according to dietician recommendations. This affected two (Resident #6 and #7) of three residents reviewed for nutrition. The facility identified five residents with a recent significant weight loss. The facility census was 45.
  6. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 9, 2022
    Inspectors wroteBased on medical record review, staff interview, and review of the facility's policy, the facility failed to ensure anti-anxiety medications that were ordered as needed did not exceed the fourteen day limitation without physician rationale to continue the medication. This affected one (Resident #19) of five residents reviewed for unnecessary medications. The facility census was 45.
  7. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 9, 2022
    Inspectors wroteBased on medical record review, observation, and staff interview, the facility failed to ensure accurate medical records were kept for residents receiving dialysis. This affected one (Resident #15) of one resident reviewed for dialysis. The facility identified one resident who received dialysis. The facility census was 45.
October 9, 2019Standard inspection · 10 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) November 15, 2019
    Inspectors wroteBased on observation, staff interview, review of kitchen guidelines, and facility policy review, the facility failed to ensure hair restraints were worn appropriately, food surfaces were maintained in a sanitary manner, and food in the neighborhood kitchens were labeled and dated. This had the potential to affect 48 out of 48 residents who received meals from the kitchen or food items from neighborhood refrigerators. The facility census was 48.
  2. E
    Put firmly secured handrails on each side of hallways.
    F924 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 15, 2019
    Inspectors wroteBased on observation and staff interview, the facility failed to ensure corridors were equipped with secured handrails on both side of the corridors. This had potential to affect 28 residents in the facility excluding 20 (#6, #10, #18, #20, #21, #22, #23, #24, #25, #29, #32, #33, #34, #38, #41, #42, #44, #45, #46, and #47) residents who reside on the secured unit. The census was 48.
  3. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2019
    Inspectors wroteBased on review of medical record, review of facility policy, observation, staff interview, and physician interview, the facility failed to timely notify the physician of a fall with a head injury for one (#22) out of two residents reviewed for falls. The facility census was 48.
  4. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2019
    Inspectors wroteBased on medical record review, observation, staff and resident interview, review of facility Self-Reported Incident, review of a facility investigation, and review of a facility policy, the facility failed to follow their abuse policy for investigating and reporting allegations of misappropriation and injuries of unknown origin. This affected three (#8, #9, and #41) of three reviewed for abuse. The census was 48.
  5. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2019
    Inspectors wroteBased on review of medical record, observation, staff and resident interview, review of a facility investigation, review of facility Self-Reported Incidents (SRI)s, and review of a facility policy, the facility failed to report allegations of misappropriation and injuries of unknown origin to the appropriate staff member or designee, and failed to report such allegations to the state agency. This affected three (#8, #9, and #41) of three resident reviewed for abuse. The census was 48.
  6. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2019
    Inspectors wroteBased on medical record review, staff and resident interview, review of a facility investigation, and review of a facility policy, the facility failed to thoroughly investigate allegations of misappropriation. This affected two (#8 and #9) of three residents reviewed for abuse. This census was 48.
  7. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2019
    Inspectors wroteBased on observation, medical record review, staff interview, and resident interview, the facility failed to ensure fall prevention interventions were consistently implemented for one (#22) of two residents reviewed for falls. The facility census was 48.
  8. D
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    F712 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2019
    Inspectors wroteBased on medical record review and staff interview, the facility failed to ensure physician visits were completed by a physician following admission and alternated between the physician and a nurse practitioner thereafter. This affected one (#29) of five residents reviewed for unnecessary medications. The census was 48.
  9. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 15, 2019
    Inspectors wroteBased on observation, review of the dietary spreadsheet, and staff interview, the facility failed to follow the menu for pureed diets by not serving bread to two (#10 and #18) of two residents receiving a puree diet. The facility census was 48.
  10. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · deficient, provider has November 15, 2019
    Inspectors wroteBased on observation and staff interview the facility failed to post daily nurse staffing. This had the potential to affect 48 residents residing in the facility.

Fire safety inspections

25 fire safety citations on file: 7 on October 24, 2024, 9 on October 18, 2022, 9 on October 9, 2019.

Every fire safety citation25 citations
  1. F
    Provide properly protected cooking facilities.
    K 324 · October 24, 2024 · Corrected (the home has a date of correction)
  2. F
    Properly install and monitor supervisory attachments on automatic sprinkler systems.
    K 352 · October 24, 2024 · Waiver
  3. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · October 24, 2024 · Corrected (the home has a date of correction)
  4. F
    Have simulated fire drills held at unexpected times.
    K 712 · October 24, 2024 · Corrected (the home has a date of correction)
  5. F
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · October 24, 2024 · Corrected (the home has a date of correction)
  6. F
    Meet requirements for the use of electrical equipment.
    K 919 · October 24, 2024 · Corrected (the home has a date of correction)
  7. E
    Ensure proper usage of power strips and extension cords.
    K 920 · October 24, 2024 · Corrected (the home has a date of correction)
  8. F
    Establish staff and initial training requirements.
    E 37 · October 18, 2022 · Corrected (the home has a date of correction)
  9. F
    Provide properly protected cooking facilities.
    K 324 · October 18, 2022 · Corrected (the home has a date of correction)
  10. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · October 18, 2022 · Corrected (the home has a date of correction)
  11. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 18, 2022 · Corrected (the home has a date of correction)
  12. F
    Install corridor and hallway doors that block smoke.
    K 363 · October 18, 2022 · Corrected (the home has a date of correction)
  13. F
    Have simulated fire drills held at unexpected times.
    K 712 · October 18, 2022 · Corrected (the home has a date of correction)
  14. C
    Address subsistence needs for staff and patients.
    E 15 · October 18, 2022 · deficient, provider has
  15. C
    Establish policies and procedures for volunteers.
    E 24 · October 18, 2022 · deficient, provider has
  16. C
    Establish roles under a Waiver declared by secretary.
    E 26 · October 18, 2022 · deficient, provider has
  17. F
    Provide properly protected cooking facilities.
    K 324 · October 9, 2019 · Corrected (the home has a date of correction)
  18. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 9, 2019 · Corrected (the home has a date of correction)
  19. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · October 9, 2019 · Corrected (the home has a date of correction)
  20. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · October 9, 2019 · Corrected (the home has a date of correction)
  21. F
    Ensure proper usage of power strips and extension cords.
    K 920 · October 9, 2019 · Corrected (the home has a date of correction)
  22. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · October 9, 2019 · Corrected (the home has a date of correction)
  23. E
    Install an approved automatic sprinkler system.
    K 351 · October 9, 2019 · Corrected (the home has a date of correction)
  24. E
    Have power receptacles that are properly grounded.
    K 912 · October 9, 2019 · Corrected (the home has a date of correction)
  25. C
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · October 9, 2019 · deficient, provider has

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOhioUnited States
All nursing staff (RN, LPN and aides)3.713.693.86
Registered nurses0.680.640.69
All nursing staff on weekends3.313.283.42
Nurse aides2.20
Licensed practical nurses0.83
Nursing staff turnover (share who left in a year)38.9%48.7%45.8%
Registered nurse turnover36.4%43.9%42.9%
Administrators who left0

CMS expects 4.02 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.88 on weekdays and 3.31 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.82 in April to June 2025 to 3.71 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.710.683.883.31 0.0%0 of 9046
Oct to Dec 20253.820.843.983.40 0.0%0 of 9246
Jul to Sep 20253.800.843.933.48 0.0%0 of 9245
Apr to Jun 20253.820.873.993.39 0.0%0 of 9145
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Ohio, Jan to Mar 20263.640.603.803.244.6%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOhioUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
5.55.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.00.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.63.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.61.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.56.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.83.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
5.28.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
34.224.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
12.712.912.0

Owners and operators

Legal business name: SUNSET RETIREMENT COMMUNITIES INC. CMS links this home to Otterbein Seniorlife, a group of 20 nursing homes averaging 3.1 stars overall.

NameRoleTypeShareSince
Otterbein Lsc LLC5% or greater direct ownership interestOrganization100%01/01/2016
Otterbein Home5% or greater indirect ownership interestOrganization100%12/01/2021
Barnes, DorothyManaging control - governing bodyIndividual01/01/2025
Brymer, GeorgeManaging control - governing bodyIndividual01/01/2023
Butchko, JohnManaging control - governing bodyIndividual01/01/2021
Glosser, HeidiManaging control - governing bodyIndividual12/01/2020
Hahler, BarbaraManaging control - governing bodyIndividual12/01/2017
Kopp-Miller, BarbaraManaging control - governing bodyIndividual12/01/2022
Puckett, DavidManaging control - governing bodyIndividual01/01/2025
Ruckstuhl, JenniferManaging control - governing bodyIndividual01/01/2025
Sandretto, MarkManaging control - governing bodyIndividual01/01/2011
Weiner, AndrewManaging control - governing bodyIndividual01/01/2025
Wietrzykowski, Kara JoManaging control - governing bodyIndividual01/01/2025
Barnes, DorothyCorporate directorIndividual01/01/2022
Miller, JasonCorporate officerIndividual08/04/2014
Wilson, JillCorporate officerIndividual05/01/2009
Functional Pathways of Tennessee LLCOperational/managerial controlOrganization12/01/2018
Otterbein HomeOperational/managerial controlOrganization12/01/2021
App, LynnOperational/managerial controlIndividual12/01/2021
Bartlett, VictoriaOperational/managerial controlIndividual12/01/2021
Bayliff, BeckyOperational/managerial controlIndividual12/01/2021
Brownson, WilliamOperational/managerial controlIndividual12/01/2021
Burke, DanielOperational/managerial controlIndividual12/01/2021
Coleman, RobertOperational/managerial controlIndividual12/01/2021
Fraley, RalphOperational/managerial controlIndividual12/01/2021
Glosser, HeidiOperational/managerial controlIndividual12/01/2021
Green, JamesOperational/managerial controlIndividual12/01/2021
Hazelbaker, TomasOperational/managerial controlIndividual12/01/2021
Mercer, ShawnOperational/managerial controlIndividual10/01/2018
Smith, DanielOperational/managerial controlIndividual11/29/2021
Vonderhaar, SteveOperational/managerial controlIndividual12/01/2021
Baker, SteveIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/07/2025
Galbut, AbrahamIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/07/2025
Galbut, DanielIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/07/2025
Galbut, DavidIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/07/2025
Galbut, EricIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/07/2025
Galbut, RobertIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/07/2025
Paritzky, JonathanIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/07/2025
Rombro, DavidIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/07/2025
Zisek, ToddIndividual is an owner, partner or trustee of any ADP of the SNFIndividual04/07/2025
Barnes, DorothyTrustee of the SNFIndividual01/01/2025
Brymer, GeorgeTrustee of the SNFIndividual01/01/2023
Butchko, JohnTrustee of the SNFIndividual01/01/2021
Glosser, HeidiTrustee of the SNFIndividual01/01/2020
Hahler, BarbaraTrustee of the SNFIndividual01/01/2017
Kopp-Miller, BarbaraTrustee of the SNFIndividual01/01/2022
Puckett, DavidTrustee of the SNFIndividual01/01/2025
Ruckstuhl, JenniferTrustee of the SNFIndividual01/01/2025
Sandretto, MarkTrustee of the SNFIndividual01/01/2011
Weiner, AndrewTrustee of the SNFIndividual01/01/2025
Wietrzykowski, Kara JoTrustee of the SNFIndividual01/01/2025
Functional Pathways of Tennessee LLCAdp of the SNFOrganization04/07/2025
Otterbein HomeAdp of the SNFOrganization12/01/2021
Polaris Pharmacy Services of Ohio LLCAdp of the SNFOrganization12/01/2018
Mercer, ShawnAdp of the SNFIndividual10/01/2018
Smith, DanielAdp of the SNFIndividual11/29/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on July 29, 2026: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on October 24, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on February 19, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on October 24, 2024: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."

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Common questions

What is Otterbein Sunset Village's Medicare star rating?
CMS rates Otterbein Sunset Village 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Otterbein Sunset Village get at its last inspection?
10 health deficiencies at the standard inspection on October 24, 2024. The Ohio average is 10.5.
Has Otterbein Sunset Village been fined?
CMS lists no fines in the last three years.
Does Otterbein Sunset Village accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Otterbein Sunset Village?
CMS lists 56 owners and managers, and links the home to Otterbein Seniorlife. Legal business name: SUNSET RETIREMENT COMMUNITIES INC.

Sources

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