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Arcadia Care Rock Island

2545 24th Street, Rock Island, IL 61201 · Rock Island County · (309) 788-0458

177 certified beds, about 66 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1997

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
3 of 5
Staffing
1 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 145950 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 30, 2024, inspectors cited 8 health deficiencies (the Illinois average is 12.6, the national average 9.2).

Of 30 health citations since February 2023, 3 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 3 fines totaling $68,777 in the last three years; the largest was $44,350, and the latest is dated July 22, 2025.

Nurses and nurse aides worked 4.05 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.50 of those hours.

46.4% of nursing staff left within the year CMS measured (Illinois average 44.5%).

CMS links it to Arcadia Care, an affiliated group of 25 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
1K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
24D
2E
1F
Potential for minimal harm
0A
0B
0C
March 23, 2026Complaint inspection · 1 citation
  1. D
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 25, 2026
    Inspectors wroteBased on interview and record review, the facility failed to perform Cardiopulmonary Resuscitation (CPR) in a manner to provide adequate oxygenation to a resident (R2). This applies to 1 of 3 residents reviewed for change in condition in the sample of 18.
October 28, 2025Complaint inspection · 1 citation
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 24, 2025
    Inspectors wroteBased on interview and record review, the facility failed to implement interventions to assess a non-removable lower extremity cast for one of one residents (R1) reviewed for casts in a sample of three.
September 21, 2025Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was safely transferred with a full mechanical lift according to their plan of care for 1 of 3 residents reviewed for safety/supervision in the sample of 5.
August 28, 2025Complaint inspection · 2 citations
  1. K
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 29, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to adequately supervise a known wandering resident (R1), failed to have systems in place to monitor the front door alarms after hours and failed to have interventions in place for a known faulty (electronic wandering device) door alarm system for one (R1) of twenty-two residents reviewed for elopement/wandering. These failures resulted in R1, a moderately cognitively impaired resident with the diagnosis of Vascular Dementia, eloping from the facility to a grassy area out front of the building, by a curb, close to a busy road attempting to get on a city bus. This failure has the potential to affect all seven (R4-R10) Elopement Risk residents who reside off the secured floor in the facility. These failures resulted in an Immediate Jeopardy. [...]
  2. F
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    F850 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) September 2, 2025
    Inspectors wroteBased on interview and record review the facility failed to employ a full time qualified Social Worker in a facility licensed for 177 beds. This has the potential to affect all 70 residents who reside in the facility.
August 2, 2025Complaint inspection · 4 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on interview and record review, the facility failed to treat a resident (R1) with dignity. This applies to 1 of 3 residents reviewed for dignity in the sample of 3.
  2. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on interview and record review, the facility failed to follow their policy and keep a resident (R1) informed of the status of a grievance. This applies to 1 of 3 residents reviewed for grievances in the sample of 3.
  3. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement dietician recommendations for a resident (R1) receiving tube feedings. This applies to 1 of 1 residents reviewed for tube feedings in the sample of 3.
  4. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 8, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain physicians orders for a resident (R1) with a G-tube (Gastrostomy tube). This applies to 1 of 1 residents reviewed for G-tubes in the sample of 3.
July 22, 2025Complaint inspection · 2 citations
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to implement interventions to ensure a resident was free from physical abuse resulting in potential injury for 2 of 3 residents (R2, R11) reviewed for abuse in the sample of 12. The immediate jeopardy began on 6/11/25 at 6:50 PM when R1 returned to the facility from being evaluated at the acute care hospital after grabbing R11 by the neck. R1's care plan was updated to include 1:1 supervision on 6/11/25. No evidence was found of R1 being on 1:1 supervision until 6/18/25 after the second incident when R1 pushed R2 to the floor. V1 (Administrator) was notified of the Immediate Jeopardy on 7/18/25 at 11:23 AM. [...]
  2. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2025
    Inspectors wroteBased on interview and record review the facility failed to assess respiratory status for one resident (R3) who displayed respiratory changes of three residents reviewed for change of condition in the sample of five. This deficient practice resulted in a delay in the assessment of the resident's respiratory status and subsequent need for additional medical intervention.
August 30, 2024Standard inspection · 8 citations
  1. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2024
    Inspectors wroteBased on record review and interview the facility failed to provide the resident and the resident's representative the facility's written bed hold policy within 24 hours of transfer for two of two residents (R50 and R60) reviewed for bed holds in a total sample of 31.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to develop a care plan to include a resting hand splint for one (65) of one resident reviewed for devices in a sample of 31.
  3. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to revise a care plan to remove checking an AV/Arteriovenous fistula site; failed to include who to contact for emergencies/complications, failed to include a target weight; failed to have an assessment and care of the central dialysis port; and failed to include resident specific dialysis orders for two (R13 and R50) of 18 residents reviewed for care plan revisions in a sample of 31.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2024
    Inspectors wroteBased on interview and record review the facility failed to follow physician's orders to flush an indwelling urinary catheter and failed to identify and document changes in urine output/characteristics for one resident (R76) of four residents reviewed for urinary catheters in the sample of 31.
  5. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to apply a resting hand splint for one (R65) of one resident reviewed for devices in a sample of 31.
  6. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to have specific dialysis orders related to the type of dialyzer, flow rate, and length of time; target weights; and care of the dialysis port for two (R13 and R50) of two residents reviewed for dialysis in a sample of 31.
  7. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2024
    Inspectors wroteBased on interview and record review, the facility failed to have pneumonia vaccination records documented in the resident record and failed to offer pneumonia vaccinations for two (R13 and R65) of five residents reviewed for pneumonia vaccinations in a sample of 31.
  8. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 26, 2024
    Inspectors wroteBased on interview and record review, the facility failed to have Covid-19 vaccination records documented in the resident record and failed to offer Covid-19 vaccinations for three (R13, R61 and R65) of five residents reviewed for Covid-19 vaccinations in a sample of 31.
June 26, 2024Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 9, 2024
    Inspectors wroteBased on interview, observation and record review, the facility failed to ensure an allegation of verbal abuse was immediately reported to the Administrator for one of six residents (R4) reviewed for abuse in the sample of six.
January 31, 2024Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 16, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to safely operate a mechanical lift transfer for one resident (R5) and failed to transfer one resident (R6) via mechanical lift as identified in the plan of care of three residents reviewed for mechanical lift transfers in the sample of seven.
September 19, 2023Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 10, 2023
    Inspectors wroteBased on record review and interviews the facility failed to provide staff supervision to prevent a resident-to-resident altercation for two of three (R1) and (R2) residents reviewed for resident altercations in a sample of three. Findings Include: The facility abuse policy, named Facility Abuse Prevention Guidance, revised October 2022, documents, The facility affirms the right of our residents to be free from abuse, neglect, exploitation, misappropriation of property, and mistreatment of residents. In order to do so, the facility has attempted to establish a resident sensitive and resident secure environment. Purpose of this guidance is to assure that the facility is doing all that is within its control to prevent occurrences of mistreatment of residents. [...]
July 13, 2023Standard inspection · 5 citations
  1. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 31, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to properly label and store daily medications. This failure has the potential to affect all 24 residents (R2, R8, R9, R16, R17, R21, R23, R26, R31, R33, R34, R36, R41, R42, R50, R52, R55, R59, R66, R71, R73, R178, R179 and R227 )residing on the facility Second Floor.
  2. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2023
    Inspectors wroteBased on record review and interview the facility failed to perform a PASARR Level I or II for one of three residents (R10) reviewed for PASARR (Preadmission Screening and Resident Review) screening in the sample of 32.
  3. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to warrant the increase in an antipsychotic following a GDR (Gradual Dose Reduction for one of two (R38) residents reviewed for antipsychotics in the sample of 32.
  4. D
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    F810 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2023
    Inspectors wroteBased on observation, interview and record review, the facility to provide assistive devices during meals to ensure a resident maintains or improves their ability to eat or drink independently for one of one resident (R5) reviewed for assistive devices in the sample of 32.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2023
    Inspectors wroteBased on observation, interview and record review, the facility failed to cleanse the skin to be injected with alcohol and failed to wear gloves while administering an injection for two residents (R23 and R42) of five residents that were observed during medication pass, in a total sample of 32. Findings Include: The facility policy, Insulin Administration Procedure, dated (revised) 05/23 directs staff, To assure the proper administration of Insulin to residents. Wash hands and wear gloves. Clean the area of skin to be injected with alcohol. Allow the alcohol to evaporate completely before injecting insulin. Inject Insulin into the subcutaneous tissue at a 90- degree angle. Dispose of used syringe and needles in the Sharp's container. Remove gloves and wash hands. 1.) R23's current Physician Order Sheet dated July 2023 includes the following diagnosis: Type 2 Diabetes Mellitus. [...]
February 10, 2023Standard inspection · 3 citations
  1. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 22, 2023
    Inspectors wroteBased on observation, interview and record review the facility failed to provide an appropriate indication for use of an antipsychotic medication and failed to identify specific target behaviors for four residents (R9, R12, R32, R44) with a diagnosis of Dementia of five residents reviewed for unnecessary medications in the sample of 31. The facility also failed to provide a consent for antipsychotic medication administration for two residents (R12, R44) and failed to ensure an as needed psychotropic medication was limited to fourteen days for one resident (R42) of five residents reviewed for psychotropic medications in a total sample of 31.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 22, 2023
    Inspectors wroteBased on observation, interview and record review the facility failed to report a facial bruise of unknown origin to the State Agency for one resident (R44) of one resident reviewed for abuse in the sample of 31.
  3. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 22, 2023
    Inspectors wroteBased on observation, interview, and record review the facility failed to accurately input hospice services in the MDS (minimum data set) assessment for one (R41) of 18 residents reviewed for MDS accuracy in the sample of 31.

Fire safety inspections

16 fire safety citations on file: 9 on August 30, 2024, 4 on July 13, 2023, 3 on February 10, 2023.

Every fire safety citation16 citations
  1. F
    Have properly located and lighted "Exit" signs.
    K 293 · August 30, 2024 · Corrected (the home has a date of correction)
  2. F
    Properly provide smoke detection systems in areas open to corridors.
    K 347 · August 30, 2024 · Corrected (the home has a date of correction)
  3. F
    Have elevators that firefighters can control in the event of a fire.
    K 531 · August 30, 2024 · Corrected (the home has a date of correction)
  4. F
    Have simulated fire drills held at unexpected times.
    K 712 · August 30, 2024 · Corrected (the home has a date of correction)
  5. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · August 30, 2024 · Corrected (the home has a date of correction)
  6. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · August 30, 2024 · Corrected (the home has a date of correction)
  7. E
    Provide properly protected cooking facilities.
    K 324 · August 30, 2024 · Corrected (the home has a date of correction)
  8. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 30, 2024 · Corrected (the home has a date of correction)
  9. E
    Ensure operating rooms are properly protected and written records are maintained and available for inspection.
    K 913 · August 30, 2024 · Corrected (the home has a date of correction)
  10. F
    Have simulated fire drills held at unexpected times.
    K 712 · July 13, 2023 · Corrected (the home has a date of correction)
  11. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · July 13, 2023 · Corrected (the home has a date of correction)
  12. E
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · July 13, 2023 · Corrected (the home has a date of correction)
  13. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · July 13, 2023 · Corrected (the home has a date of correction)
  14. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 10, 2023 · Corrected (the home has a date of correction)
  15. F
    Have simulated fire drills held at unexpected times.
    K 712 · February 10, 2023 · Corrected (the home has a date of correction)
  16. E
    Have proper medical gas storage and administration areas.
    K 923 · February 10, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
July 22, 2025Fine $10,358
July 22, 2025Fine $14,069
July 22, 2025Fine $44,350
July 22, 2025Payment Denial 20 days from August 15, 2025

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIllinoisUnited States
All nursing staff (RN, LPN and aides)4.053.453.86
Registered nurses0.500.720.69
All nursing staff on weekends3.413.073.42
Nurse aides2.90
Licensed practical nurses0.65
Nursing staff turnover (share who left in a year)46.4%44.5%45.8%
Registered nurse turnover54.5%41.8%42.9%
Administrators who left1

CMS expects 4.96 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.32 on weekdays and 3.41 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.91 in April to June 2025 to 4.05 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.050.504.323.41 5.2%0 of 9066
Oct to Dec 20253.490.363.683.01 2.2%1 of 9271
Jul to Sep 20253.610.373.813.09 6.3%0 of 9269
Apr to Jun 20253.910.504.223.13 6.6%0 of 9170
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Illinois, Jan to Mar 20263.260.653.402.925.4%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIllinoisUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
3.513.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.80.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.41.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.23.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.52.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
4.014.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.14.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
7.821.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
10.826.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
29.213.812.0

Owners and operators

Legal business name: GENERATIONS AT ROCK ISLAND, LLC. CMS links this home to Arcadia Care, a group of 25 nursing homes averaging 1.4 stars overall.

NameRoleTypeShareSince
Barrish Group Limited Partnership5% or greater direct ownership interestOrganization9%08/26/2008
Barrish, Bryan5% or greater direct ownership interestIndividual9%07/22/2008
Gesualdo, Mary5% or greater direct ownership interestIndividual9%01/01/2021
Gesualdo, Ralph5% or greater direct ownership interestIndividual9%07/22/2008
Winter, Thomas5% or greater direct ownership interestIndividual6%07/22/2008
Behrens, AmieW-2 managing employeeIndividual08/17/2021
Bergthold, LouiseCorporate officerIndividual10/01/2009
Winter, ThomasCorporate officerIndividual07/22/2008
Generations Hc NetworkOperational/managerial controlOrganization07/22/2008

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 11 problems in this area, most recently on March 23, 2026: "Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on July 22, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on August 30, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on August 2, 2025: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Illinois contacts for a concern about a nursing home

These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.

Common questions

What is Arcadia Care Rock Island's Medicare star rating?
CMS rates Arcadia Care Rock Island 2 out of 5 stars overall, with 3 for health inspections, 1 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Arcadia Care Rock Island get at its last inspection?
8 health deficiencies at the standard inspection on August 30, 2024. The Illinois average is 12.6.
Has Arcadia Care Rock Island been fined?
Yes. CMS lists 3 fines totaling $68,777 in the last three years.
Does Arcadia Care Rock Island accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Arcadia Care Rock Island?
CMS lists 9 owners and managers, and links the home to Arcadia Care. Legal business name: GENERATIONS AT ROCK ISLAND, LLC.

Sources

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