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Bigfork Valley Communities

258 Pine Tree Drive, Bigfork, MN 56628 · Itasca County · (218) 743-3177

40 certified beds, about 21 residents a day · Government - Hospital district · Medicare and Medicaid since 1988

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
5 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 245529 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 11, 2025, inspectors cited 2 health deficiencies (the Minnesota average is 7.1, the national average 9.2).

Of 13 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 6.04 hours per resident per day, against 4.19 across Minnesota and 3.86 nationally. Registered nurses accounted for 2.09 of those hours.

26.7% of nursing staff left within the year CMS measured (Minnesota average 42.2%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
1H
0I
Potential for more than minimal harm
8D
3E
0F
Potential for minimal harm
0A
0B
1C
July 10, 2026Complaint inspection · 3 citations
  1. H
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 3, 2026
    Inspectors wroteBased on observation, interview and document review, the facility failed to protect the residents' right to be free from mental and physical abuse from a resident (R4) for 5 of 6 residents (R5, R6, R7, R8, R9). This resulted in psychosocial harm for R5, R6, R7, R8, R9 who displayed and or/verbalized fear which included avoiding R4 and using garbage cans to barricade doors to prevent R4 from entering their rooms.
  2. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 3, 2026
    Inspectors wroteBased on interview and document review the facility failed to report to the state agency (SA) resident-to-resident abuse that resulted in mental anguish for 4 of 6 residents (R5, R6, R7, R8) reviewed for abuse.
  3. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 3, 2026
    Inspectors wroteBased on interview and document review the facility failed to thoroughly investigate and failed to implement protection interventions resulting in ongoing incidents of physical abuse for 4 of 6 residents (R4, R5, R6, R7) reviewed for resident-to-resident abuse.
December 11, 2025Standard inspection · 2 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 6, 2026
    Inspectors wroteBased on interview and document review, the facility failed to complete a medication assessment per doctor's orders for 1 of 5 resident (R19) reviewed for unnecessary medication.
  2. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) January 6, 2026
    Inspectors wroteBased on observation, interview, and document review the facility failed to include the daily census and actual hours worked by nursing staff. This had the potential to affect all 21 residents, staff and visitors who wished to review the information.
November 14, 2025Complaint inspection · 1 citation
  1. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 29, 2026
    Inspectors wroteBased on interview and document review the facility failed to follow up on grievances related to call light response times for 2 of 3 residents (R1, R4) reviewed for grievances.
October 23, 2024Standard inspection · 5 citations
  1. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 4, 2024
    Inspectors wroteBased on observation, interview and document review, the facility failed to assist with personal hygiene as directed by the care plan for 1 of 3 (R17) residents reviewed for activities of daily living (ADLs).
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 4, 2024
    Inspectors wroteBased on observation, interview and document review, the facility failed to ensure a transfer belt was utilized while transferring 1 of 1 residents (R11) reviewed for ambulation.
  3. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 4, 2024
    Inspectors wroteBased on interview and document review, the facility failed to ensure they received an appropriate physician response to a gradual dose reduction for use for 1 of 5 (R9) residents reviewed for unnecessary medication.
  4. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 4, 2024
    Inspectors wroteBased on interview and document review, the facility failed to ensure behavior monitoring and gradual dose reduction (GDR) or justification of continued use was identified for 1 of 5 (R9) residents reviewed for unnecessary medication who were on a psychotropic medication.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 4, 2024
    Inspectors wroteBased on observation, interview and document review, the facility failed to use standard and enhanced barrier precautions (EBP); and failed to maintain proper infection control procedures for insulin administration for 1 of 3 (R17) residents reviewed for activities of daily living (ADL's).
November 15, 2023Standard inspection · 2 citations
  1. E
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) December 19, 2023
    Inspectors wroteBased on interview and document review, the facility failed to offer and provide education regarding the pneumococcal conjugate vaccine 20 variant (PVC20) education for those elegible as directed by the Centers for Disease Control (CDC) for 5 of 5 residents (R2, R4, R16, R17, R71) reviewed for immunizations.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 19, 2023
    Inspectors wroteBased on observation and interview the facility failed to ensure proper placement of a full mechanical lift sling to ensure a safe transfer for 1 of 2 (R2) observed during full mechanical lift transfers.

Fire safety inspections

21 fire safety citations on file: 5 on December 11, 2025, 8 on October 23, 2024, 8 on November 15, 2023.

Every fire safety citation21 citations
  1. F
    Provide properly protected cooking facilities.
    K 324 · December 11, 2025 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 11, 2025 · Corrected (the home has a date of correction)
  3. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · December 11, 2025 · Corrected (the home has a date of correction)
  4. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · December 11, 2025 · Corrected (the home has a date of correction)
  5. D
    Have simulated fire drills held at unexpected times.
    K 712 · December 11, 2025 · Corrected (the home has a date of correction)
  6. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · October 23, 2024 · Corrected (the home has a date of correction)
  7. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · October 23, 2024 · Corrected (the home has a date of correction)
  8. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · October 23, 2024 · Corrected (the home has a date of correction)
  9. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · October 23, 2024 · Corrected (the home has a date of correction)
  10. F
    Have simulated fire drills held at unexpected times.
    K 712 · October 23, 2024 · Corrected (the home has a date of correction)
  11. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · October 23, 2024 · Corrected (the home has a date of correction)
  12. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · October 23, 2024 · Corrected (the home has a date of correction)
  13. D
    Ensure proper usage of power strips and extension cords.
    K 920 · October 23, 2024 · Corrected (the home has a date of correction)
  14. F
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · November 15, 2023 · Corrected (the home has a date of correction)
  15. F
    Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    K 346 · November 15, 2023 · Corrected (the home has a date of correction)
  16. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · November 15, 2023 · Corrected (the home has a date of correction)
  17. F
    Have properly installed electrical wiring and gas equipment.
    K 511 · November 15, 2023 · Corrected (the home has a date of correction)
  18. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · November 15, 2023 · Corrected (the home has a date of correction)
  19. F
    Have simulated fire drills held at unexpected times.
    K 712 · November 15, 2023 · Corrected (the home has a date of correction)
  20. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · November 15, 2023 · Corrected (the home has a date of correction)
  21. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · November 15, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMinnesotaUnited States
All nursing staff (RN, LPN and aides)6.044.193.86
Registered nurses2.091.060.69
All nursing staff on weekends4.893.713.42
Nurse aides3.60
Licensed practical nurses0.34
Nursing staff turnover (share who left in a year)26.7%42.2%45.8%
Registered nurse turnover11.1%38.6%42.9%
Administrators who left0

CMS expects 3.23 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 6.50 on weekdays and 4.89 on weekends, 25% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 16.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.00 in April to June 2025 to 6.04 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20266.042.096.504.89 16.8%0 of 9021
Oct to Dec 20255.291.975.634.44 6.8%0 of 9222
Jul to Sep 20255.111.795.554.00 0.0%0 of 9222
Apr to Jun 20256.001.926.375.08 0.0%0 of 9120
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Minnesota, Jan to Mar 20264.191.054.383.735.2%0.8% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Minnesota

JobMedianMiddle halfEmployed
Minnesota, all employers
CNAs (nursing assistants)$22.44$19.39 to $23.7229,120
LPNs and LVNs$30.65$28.83 to $34.2612,840
Registered nurses$48.80$42.76 to $55.1770,110
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Bigfork Valley Communities. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMinnesotaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
15.118.213.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.61.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
7.62.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.04.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.91.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
14.120.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.05.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.317.115.4

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Bigfork Valley Communities's Medicare short-stay residents. How to read these, and what Medicare pays for.

CMS reports none of these results for this home: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: NORTHERN ITASCA HOSPITAL DISTRICT.

NameRoleTypeShareSince
Anselmo, GregoryManaging control - governing bodyIndividual01/01/2025
Cook, ClintonManaging control - governing bodyIndividual01/01/2021
Cook, GregoryManaging control - governing bodyIndividual09/02/2014
Fredrickson, KurtManaging control - governing bodyIndividual11/28/2023
Gilbertson, CarolManaging control - governing bodyIndividual01/01/2023
Heinecke, DanielManaging control - governing bodyIndividual01/01/2025
Kittridge, TeresaManaging control - governing bodyIndividual05/05/2025
Lamont, TomManaging control - governing bodyIndividual09/03/2019
Rahier, GordonManaging control - governing bodyIndividual01/01/2021
Salmela, LarryManaging control - governing bodyIndividual01/03/2017
Sedgwick, SallyManaging control - governing bodyIndividual10/03/2023
Sursely, DanManaging control - governing bodyIndividual01/01/2019
Watson, HeidiManaging control - governing bodyIndividual01/03/2011
Niemala, AmandaCorporate directorIndividual01/02/2008
Anderson, DarlaCorporate officerIndividual11/02/2020
Hough, NathanCorporate officerIndividual04/01/2024
Northern Itasca Hospital DistrictOperational/managerial controlOrganization01/01/1975
Anderson, JessicaOperational/managerial controlIndividual12/30/2024
Hough, NathanOperational/managerial controlIndividual04/01/2024
McKellar, PaulaOperational/managerial controlIndividual08/11/2025
Scrivner, JeffreyOperational/managerial controlIndividual08/01/2002
Anderson, DarlaAdp of the SNFIndividual11/05/2020
Anderson, JessicaAdp of the SNFIndividual12/30/2024
Hough, NathanAdp of the SNFIndividual05/07/2024
McKellar, PaulaAdp of the SNFIndividual08/11/2025
Scrivner, JeffreyAdp of the SNFIndividual08/01/2002

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on December 11, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on July 10, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on October 23, 2024: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on October 23, 2024: "Provide and implement an infection prevention and control program."

Minnesota contacts for a concern about a nursing home

These are the official offices in Minnesota. NursingHomeClear cannot take or act on complaints.

Common questions

What is Bigfork Valley Communities's Medicare star rating?
CMS rates Bigfork Valley Communities 3 out of 5 stars overall, with 2 for health inspections, 5 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Bigfork Valley Communities get at its last inspection?
2 health deficiencies at the standard inspection on December 11, 2025. The Minnesota average is 7.1.
Has Bigfork Valley Communities been fined?
CMS lists no fines in the last three years.
Does Bigfork Valley Communities accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Bigfork Valley Communities?
CMS lists 26 owners and managers. Legal business name: NORTHERN ITASCA HOSPITAL DISTRICT.

Sources

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