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Buchanan Place

902 Buchanan Rd, New Tazewell, TN 37825 · Claiborne County · (423) 626-8215

134 certified beds, about 82 residents a day · For profit - Corporation · Medicare and Medicaid since 1983

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 445156 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 24, 2026, inspectors cited 3 health deficiencies (the Tennessee average is 4.4, the national average 9.2).

Of 18 health citations since June 2019, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $8,021 in the last three years; the largest was $8,021, and the latest is dated May 10, 2024.

Nurses and nurse aides worked 3.65 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.76 of those hours.

36.7% of nursing staff left within the year CMS measured (Tennessee average 48.9%).

CMS links it to Exceptional Living Centers, an affiliated group of 10 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
14D
1E
1F
Potential for minimal harm
0A
0B
1C
June 24, 2026Standard inspection · 3 citations
  1. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2026
    Inspectors wroteBased on facility policy review, medical record review, and interview, the facility failed to submit a Pre-admission Screening and Resident Review (PASRR) timely after a new mental health diagnosis for 2 residents (Resident #4 and Resident #79) of 11 residents reviewed for PASRR.
  2. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2026
    Inspectors wroteBased on facility policy review, medical record review, observations and interviews, the facility failed to obtain a Physician's Order for 1 resident (Resident #26) of 2 residents reviewed for Continuous Positive Airway Pressure (C-PAP) use.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2026
    Inspectors wroteBased on facility policy review, medical record review, observations, and interviews, the facility staff failed to perform appropriate hand hygiene when serving residents' meal service for 4 residents (Residents #75, # 74, #78, and #6) in 1 of 2 dining areas observed for meal tray distribution, and failed to ensure C-PAP equipment was kept in a clean and sanitary condition for 1 resident (Resident #26) of 2 residents reviewed for C-PAP.
April 15, 2026Complaint inspection · 2 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on facility policy review, facility investigation documentation review, medical record review, observations, and interviews, the facility failed to protect the resident's right to be free from physical abuse by another resident for 1 resident (Resident #15) of 22 residents reviewed for abuse. Resident #17 struck Resident #15 on 4/20/2025 and again on 5/7/2025.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 5, 2026
    Inspectors wroteBased on facility policy review, medical record review, and interviews, the facility failed to implement the comprehensive care plan for 1 resident (Resident #15) for 22 residents reviewed for care plans.
May 10, 2024Complaint inspection · 3 citations
  1. J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on facility policy review, medical record review, facility documentation review, observation and interviews, revealed the facility failed to ensure 1 resident (Resident #6) received adequate supervision to prevent elopement (a situation which involves a resident leaving the premises or safe area without necessary supervision) from the premises of 7 sampled residents reviewed for accidents. On 6/18/2023, at approximately 4:15 PM, the facility staff were unable to locate Resident #6. The resident remained out of staff supervision for 1 hour and 12 minutes. [...]
  2. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on review of facility policies, medical record reviews, review of facility investigations and interviews, the facility failed to maintain controls (chain of custody) on narcotic inventories which resulted in diversion of narcotic stocks for 3 of 20 residents (Residents #4, #9, and #35) of 20 residents sampled for misappropriation, of 35 sampled residents.
  3. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on facility policy review ,medical record review, facility documentation review and interviews, the facility failed to protect 1 resident (Resident #12) from abuse of 19 residents reviewed for abuse.
June 29, 2022Standard inspection · 7 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 3, 2022
    Inspectors wroteBased on facility policy review, facility memo review, observation, and interview, the facility failed to separate resident and staff food items in 2 of 2 resident nourishment rooms, failed to date and label opened and/or prepared food items in 2 of 2 resident nourishment rooms, and failed to maintain a sanitary environment in 2 of 2 resident nourishment rooms possibly affecting 86 of 90 residents.
  2. D
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    F569 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 3, 2022
    Inspectors wroteBased on review of the facility's Resident Fund Statement, medical record review, and interview, the facility failed to ensure the trust fund accounts for 2 residents (#50 and #78) of 53 residents with trust fund accounts reviewed did not exceed the $2000.00 Supplemental Security Income (SSI) resource limit.
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 3, 2022
    Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to implement a comprehensive care plan for Peripherally Inserted Central Catheter (a thin, long tube inserted into a vein in the arm for delivering medications and fluids) (PICC) care for 1 resident (Resident #5) of 19 residents reviewed for care plans.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 3, 2022
    Inspectors wroteBased on the facility policy, medical record review, observation, and interview, the facility failed to follow physician's orders for 2 residents (Residents #5 and #67) of 19 residents reviewed for physician's orders.
  5. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 3, 2022
    Inspectors wroteBased on facility policy review, facility fall investigation review, observation, and interview, the facility failed to ensure the correct mattress was placed on a bed frame resulting in a fall for 1 resident (#183) of 3 residents reviewed for falls.
  6. D
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    F729 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 3, 2022
    Inspectors wroteBased on review of facility Nurse Aide (NA-a noncertified employee performing direct resident care without completing the certification and competency evaluation) competencies and interviews, the facility failed to ensure employees working after June 7, 2022, the end of the COVID-19 Emergency Declaration Blanket 1135 Waivers, were actively seeking certification to become a Certified Nurse Aide (CNA) either through this challenge process or had enrolled in a traditional CNA Training program (NAT) for 4 NA employees (#1, #2, #3, #4) of 4 NA hired by the facility.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 12, 2022
    Inspectors wroteBased on facility policy review, facility documentation review, medical record review, observation, and interview, the facility failed to ensure 3 of 38 staff followed infection control practices for 2 residents (Resident #5 and Resident #22) of 3 residents reviewed for transmission based precautions, and failed to ensure proper cleaning procedures were followed in 1 of 4 rooms reviewed for housekeeping services.
June 25, 2019Standard inspection · 3 citations
  1. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 14, 2019
    Inspectors wroteBased on medical record review, review of facility policy, observation, and interview, the facility failed to check the gastric tube placement for 1 resident (#24) of 1 resident observed for medication administration by gastric tube; and failed to follow Physician's Order for tube feeding for 1 resident (#43) of 6 residents observed for enteral tube feeding.
  2. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 14, 2019
    Inspectors wroteBased on review of the facility policy, medical record review, observation and interview the facility failed to maintain infection control practices during tracheostomy (surgical formation of an opening into the trachea through the neck to allow passage of air) care for 1 resident (#69) of 1 resident observed for tracheostomy care.
  3. C
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    F661 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) July 14, 2019
    Inspectors wroteBased on medical record review and interview the facility failed to complete a discharge summary, which included a recapitulation of the resident's stay, a final summary of the resident's status at the time of discharge for 3 residents (#92, #94, #248) of 6 residents reviewed for transfer/discharge requirements.

Fire safety inspections

12 fire safety citations on file: 1 on June 24, 2026, 8 on June 29, 2022, 3 on June 25, 2019.

Every fire safety citation12 citations
  1. D
    Install corridor and hallway doors that block smoke.
    K 363 · June 24, 2026 · Corrected (the home has a date of correction)
  2. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · June 29, 2022 · Corrected (the home has a date of correction)
  3. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · June 29, 2022 · Corrected (the home has a date of correction)
  4. E
    Establish emergency prep training and testing.
    E 36 · June 29, 2022 · Corrected (the home has a date of correction)
  5. D
    Conduct risk assessment and an All-Hazards approach.
    E 6 · June 29, 2022 · Corrected (the home has a date of correction)
  6. D
    List the names and contact information of those in the facility.
    E 30 · June 29, 2022 · Corrected (the home has a date of correction)
  7. D
    Conduct testing and exercise requirements.
    E 39 · June 29, 2022 · Corrected (the home has a date of correction)
  8. D
    Use approved construction type or materials.
    K 161 · June 29, 2022 · Corrected (the home has a date of correction)
  9. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · June 29, 2022 · Corrected (the home has a date of correction)
  10. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · June 25, 2019 · Corrected (the home has a date of correction)
  11. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 25, 2019 · Corrected (the home has a date of correction)
  12. D
    Have proper medical gas storage and administration areas.
    K 923 · June 25, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
May 10, 2024Fine $8,021

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTennesseeUnited States
All nursing staff (RN, LPN and aides)3.653.803.86
Registered nurses0.760.600.69
All nursing staff on weekends3.043.313.42
Nurse aides2.10
Licensed practical nurses0.79
Nursing staff turnover (share who left in a year)36.7%48.9%45.8%
Registered nurse turnover47.1%43.2%42.9%
Administrators who left1

CMS expects 4.01 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.90 on weekdays and 3.04 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.62 in April to June 2025 to 3.65 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.650.763.903.04 3.4%0 of 9082
Oct to Dec 20253.870.824.103.28 3.0%0 of 9281
Jul to Sep 20253.530.693.733.01 2.9%0 of 9287
Apr to Jun 20253.620.733.853.02 3.1%0 of 9185
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Tennessee, Jan to Mar 20263.750.563.953.274.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTennesseeUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
14.514.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.30.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.71.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.43.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.31.71.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
10.617.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.35.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
15.116.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.222.623.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
7.711.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.91.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.11.61.8

Owners and operators

Legal business name: CLAIBORNE CARE CENTER. CMS links this home to Exceptional Living Centers, a group of 10 nursing homes averaging 2.7 stars overall.

NameRoleTypeShareSince
Medical Rehabilitation Centers, LLC5% or greater direct ownership interestOrganization100%02/01/2023
Lexington Health Management LLC5% or greater indirect ownership interestOrganization02/01/2023
Watts, Amy5% or greater indirect ownership interestIndividual02/01/2023
Watts, Walter5% or greater indirect ownership interestIndividual02/01/2023
Debusk, CharlesManaging control - governing bodyIndividual02/01/2023
Jones, JodieManaging control - governing bodyIndividual11/25/2024
Watts, WalterCorporate officerIndividual02/01/2023
Campbell, BrendaOperational/managerial controlIndividual02/01/2023
Debusk, CharlesOperational/managerial controlIndividual02/01/2023
Jones, JodieOperational/managerial controlIndividual11/25/2024
Campbell, BrendaAdp of the SNFIndividual02/01/2023
Debusk, CharlesAdp of the SNFIndividual02/01/2023
Jones, JodieAdp of the SNFIndividual11/25/2024
Watts, WalterAdp of the SNFIndividual02/01/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on June 24, 2026: "Provide safe and appropriate respiratory care for a resident when needed."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on June 24, 2026: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on June 24, 2026: "Provide and implement an infection prevention and control program."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on April 15, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.04 hours per resident per day, below the Tennessee average of 3.31.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Tennessee contacts for a concern about a nursing home

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Common questions

What is Buchanan Place's Medicare star rating?
CMS rates Buchanan Place 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Buchanan Place get at its last inspection?
3 health deficiencies at the standard inspection on June 24, 2026. The Tennessee average is 4.4.
Has Buchanan Place been fined?
Yes. CMS lists 1 fine totaling $8,021 in the last three years.
Does Buchanan Place accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Buchanan Place?
CMS lists 14 owners and managers, and links the home to Exceptional Living Centers. Legal business name: CLAIBORNE CARE CENTER.

Sources

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