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Buckner Westminster Place

2201 Horseshoe Ln, Longview, TX 75605 · Gregg County · (903) 234-0000

20 certified beds, about 20 residents a day · Non profit - Corporation · Medicare since 2008

Overall
4 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 676167 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 15, 2026, inspectors cited 5 health deficiencies (the Texas average is 9.4, the national average 9.2).

Of 17 health citations since May 2024, 4 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 2 fines totaling $29,716 in the last three years; the largest was $19,436, and the latest is dated March 11, 2025.

Nurses and nurse aides worked 5.28 hours per resident per day, against 3.39 across Texas and 3.86 nationally. Registered nurses accounted for 0.74 of those hours.

30.8% of nursing staff left within the year CMS measured (Texas average 55.3%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
2K
0L
Actual harm
0G
2H
0I
Potential for more than minimal harm
9D
4E
0F
Potential for minimal harm
0A
0B
0C
July 15, 2026Standard inspection · 5 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 6, 2026
    Inspectors wroteBased on observation, interviews and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen reviewed for kitchen sanitation in that:1. Meat thawing in the kitchen sink was not fully submerged, nor did it have water continuously running to agitate the surface of the water.2. Cooked chicken stored in the refrigerator was not labeled and dated.3. Buffet lids were stored directly on the floor. These deficient practices could place residents who received meals from the kitchen at risk for food borne illness.
  2. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 14, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure that the resident's drug regimen was free from PRN orders for psychotropic drugs were limited to 14 days for 1 of 9 residents reviewed for unnecessary psychotropic drugs (Resident #5). The facility failed to place a 14-day end date to Resident #5's psychotropic medication prescribed as needed for Xanax tablet .25 milligrams. This failure could put residents at risk of psychotropic medication side effects, adverse consequences, decreased quality of life, and dependence on unnecessary medications.
  3. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 16, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that residents who need respiratory care were provided with such care, consistent with professional standards of practices for 1 of 16 residents (Resident #11) reviewed for respiratory care. The facility failed to cover nasal cannula tubing with a bag and prevented the oxygen tubing from floor contact for Resident #11. The facility failed to ensure Resident #11's oxygen humidifier bottle and tubing were changed weekly. These failures could place residents who receive respiratory care at risk of developing respiratory complications and a decreased quality of care.
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 16, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to store all drugs and biologicals in locked compartments for 1 of 19 residents (Resident #7) reviewed for medication storage. The facility failed to securely store wound care chemicals for Resident #7 on 7/13/26-7/14/26. This failure could place residents at risk for adverse reactions, risk of having access to unauthorized medication and/or lead to harm.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 16, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 16 residents (Resident #11) reviewed for infection control practices. 1. The facility failed to ensure CNA B donned her gown prior to providing incontinent care for Resident #11 on enhanced barrier precautions on 7/13/26. This failure could place residents at risk for cross contamination and the spread of infection.
June 4, 2025Standard inspection · 4 citations
  1. E
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 20, 2025
    Inspectors wroteBased on interview and record review the facility failed to employ sufficient staff with the appropriate competencies and skills set to carry out the functions of the food and nutrition service, taking into consideration resident assessments, individual plans of care and the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment for 3 of 20 kitchen staff (Cook A, Waitstaff B, and [NAME] C) reviewed for qualified dietary staff . The facility failed to ensure [NAME] A, Waitstaff B, and [NAME] C met the requirements for food handling by obtaining a current and valid Food Handler's Certificate. This failure could place residents at risk of not having their nutritional needs met and placing them at risk for food borne illnesses.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 10, 2025
    Inspectors wroteBased on interview and record review the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that included measurable objectives and timeframes to meet each resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment for 2 of 8 residents (Resident #12 and Resident #16) reviewed for care plans. 1. The facility failed to develop a person-centered care plan for Resident #16's planned weight loss of 8.35 % from 5/7/2025 to 6/1/2025 and implement recommendations for multivitamin with minerals daily and supplemental Ensure. 2. The facility failed to ensure Resident #12's comprehensive care plan was developed to address nectar thickened liquids as prescribed by the physician . [...]
  3. D
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    F940 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 6, 2025
    Inspectors wroteBased on interview and record review the facility failed to develop, implement, and maintain an effective training program for all new and existing staff, individuals providing services under a contractual arrangement and volunteers, consistent with their expected roles for 1 of 15 employees (Director of Culinary Services) reviewed for training. The facility failed to ensure the Director of Culinary Services received training on the topics of HIV, restraint reduction, fall prevention, resident rights, behavioral health, and infection prevention and control. This failure could place residents at risk for unmet needs.
  4. D
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 6, 2025
    Inspectors wroteBased on interview and record review the facility failed to provide training to their staff that at a minimum educated staff on activities that constituted abuse, neglect, exploitation, and misappropriation of resident property and procedures for 1 of 15 employees (Director of Culinary Services) reviewed for staff training. The facility failed to ensure the Director of Culinary Services received abuse training. This failure could place residents at risk of abuse, neglect, and exploitation and a poor quality of care.
March 11, 2025Complaint inspection · 2 citations
  1. H
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · Actual harm, pattern · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review, the facility failed to consult with the physician when the resident experienced a change in condition for one (Resident #1) of five residents reviewed for a change of condition. The facility failed to notify the physician of changes in surgical incision for Resident #1 after finding surgical incision dressing saturated on 9/14/2024 and 9/16/2024. The facility failed to notify the physician of a change in surgical incision dressing saturation for Resident #1 resulting in infection identified on post-op visit on 9/25/2024 requiring oral antibiotic treatment. The noncompliance was identified as Past Non-Compliance (PNC). The non-compliance began on 9/13/2024 and ended on 9/27/2024. The facility had corrected the noncompliance before the investigation began. [...]
  2. H
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, pattern · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice for 1 of 2 (Resident #1) residents reviewed for surgical incision. The facility failed to clarify and obtain surgical incision care orders for Resident #1 upon admission on [DATE]. The facility failed to clarify hospital discharge orders for surgical incision site care upon admission on [DATE] for Resident #1. The facility failed to assess and identify a change in condition for Resident #1's surgical incision site to left hip on 9/14/2024 resulting in an infection requiring antibiotic on follow-up appointment with surgeon on 9/25/2024. The noncompliance was identified as Past Non-Compliance (PNC). The non-compliance began on 9/13/2024 and ended on 9/27/2024. [...]
May 15, 2024Standard inspection · 4 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 17, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a safe, clean, comfortable, and homelike environment for 1 of 17 residents reviewed for environment. (Resident #1) The facility failed to ensure Resident #1's air vent and closet was free from a black substance. The facility failed to repair the open space where the airconditioning unit was. The facility covered the open space with cardboard and tape. These failures could place residents at risk of an unsafe or uncomfortable environment and a decrease in quality of life and self-worth.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 17, 2024
    Inspectors wroteBased on observation, interviews and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen reviewed for kitchen sanitation in that: 1. Paint, primer, WD 40 and GOO gone stored near dry food storage. 2. Sanitizer sprayed on surface and not allowed to dry prior to setting cutting board and preparing food. 3. Improperly secured hair from kitchen staff member. These deficient practices could place residents who received meals from the kitchen at risk for chemical contamination and food-borne illness.
  3. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents had the right to reside and receive services in the facility with reasonable accommodation of resident needs were provided for 1 of 17 residents (Resident #1) reviewed for resident rights. The facility failed to ensure Resident #1 had a call light within reach. This failure could place residents at risk of injury that could lead to possible falls, major injuries, hospitalization, and unmet needs. Findings Included: 1. [...]
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 17, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 3 laundry rooms. ([NAME] House laundry room) The facility failed to ensure soiled laundry was properly bagged in 1 of 3 laundry rooms. These failures placed residents at risk for cross contamination and infection.
May 9, 2024Complaint inspection · 2 citations
  1. K
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · Immediate jeopardy to resident health or safety, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 10, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide pharmaceutical services, including procedures that assure the accurate dispensing and administering of all drugs and biologicals to meet the needs of each resident for 2 of 3 residents reviewed for pharmacy services (Resident #'s 1 and 2). 1. The facility failed to provide 7 (daily) doses of Resident #1's physician ordered Enoxaparin/Lovenox (a blood thinner to prevent blood clots) between the dates of 2/15/24 - 2/21/24. 2. The facility failed to provide 11 (weekly) doses of Resident #2's physician ordered Bydureon (treats Type 2 Diabetes and controls blood sugar levels) between the dates of 12/11/23 - 2/13/24. 3. Staff falsified documentation indicating they had administered Lovenox for Resident #1 and Bydureon for Resident #2 when those medications were not available in the facility. [...]
  2. K
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · Immediate jeopardy to resident health or safety, pattern · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents remained free of any significant medication errors for 2 of 3 residents reviewed for medication errors (Resident #'s 1 and 2). 1. The facility failed to provide 7 doses of Resident #1's physician ordered Enoxaparin/Lovenox (a blood thinner to prevent blood clots) between the dates of 2/15/24 - 2/21/24. 2. The facility failed to provide 11 doses of Resident #2's physician ordered Bydureon (treats Type 2 Diabetes) between the dates of 12/11/23 - 2/13/24. The noncompliance was identified as PNC. The IJ began on 12/11/23 and ended on 2/29/24. The facility had corrected the noncompliance before the survey began. [...]

Fire safety inspections

6 fire safety citations on file: 3 on July 15, 2026, 3 on June 4, 2025.

Every fire safety citation6 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · July 15, 2026 · Corrected (the home has a date of correction)
  2. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · July 15, 2026 · Corrected (the home has a date of correction)
  3. E
    Install corridor and hallway doors that block smoke.
    K 363 · July 15, 2026 · Corrected (the home has a date of correction)
  4. E
    Have an alternate power supply for its alarm system.
    K 344 · June 4, 2025 · Corrected (the home has a date of correction)
  5. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · June 4, 2025 · Corrected (the home has a date of correction)
  6. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · June 4, 2025 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
March 11, 2025Fine $10,280
May 9, 2024Fine $19,436

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTexasUnited States
All nursing staff (RN, LPN and aides)5.283.393.86
Registered nurses0.740.430.69
All nursing staff on weekends5.002.983.42
Nurse aides3.53
Licensed practical nurses1.01
Nursing staff turnover (share who left in a year)30.8%55.3%45.8%
Registered nurse turnovernot reported54.6%42.9%
Administrators who left0

CMS expects 4.11 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.39 on weekdays and 5.00 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.7% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 6.06 in April to June 2025 to 5.28 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.280.745.395.00 5.7%0 of 9020
Oct to Dec 20255.530.785.685.15 6.2%0 of 9219
Jul to Sep 20256.080.806.245.66 3.0%0 of 9218
Apr to Jun 20256.060.866.325.40 3.5%0 of 9119
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Texas, Jan to Mar 20263.330.403.502.932.2%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Texas

JobMedianMiddle halfEmployed
Texas, all employers
CNAs (nursing assistants)$18.03$16.97 to $20.7188,680
LPNs and LVNs$29.92$27.46 to $32.8957,560
Registered nurses$46.14$38.06 to $50.53271,380
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Buckner Westminster Place. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTexasUS
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.30.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
20.70.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
0.03.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.51.51.6
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.53.84.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
22.225.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
16.612.312.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Buckner Westminster Place's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (62.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

62.3% this home

Better than the national rate

US median of homes 51.5% · Texas: 116 better, 50 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 146 eligible stays.

Potentially preventable readmissions

11.2% this home

No different from the national rate

US median of homes 10.7% · Texas: 0 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 156 eligible stays.

Infections that led to a hospital stay

7.7% this home

No different from the national rate

US median of homes 7.1% · Texas: 4 better, 11 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 86 eligible stays.

Self-care and mobility at discharge

87.7% this home

Median of homes: Texas57.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 81 residents counted.

Falls with major injury

1.0% this home

Median of homes: Texas0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 104 residents counted.

New or worsened pressure ulcers

2.4% this home

Median of homes: Texas1.3% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 104 residents counted.

Medication list given at discharge

98.6% this home

Median of homes: Texas98.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 70 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: BUCKNER RETIREMENT SERVICES INC.

NameRoleTypeShareSince
Eady, LisaCorporate directorIndividual01/01/2018
Potter, DeborahCorporate directorIndividual01/01/2018
Robbins, KennethCorporate directorIndividual04/21/2025
Saade, WalidCorporate directorIndividual01/01/2018
Reyes, AlbertCorporate officerIndividual01/02/2007
Moore, JessicaOperational/managerial controlIndividual04/12/2012
Buckner Retirement Services IncTrustee of the SNFOrganization01/01/1996
Eady, LisaTrustee of the SNFIndividual01/01/2018
Potter, DeborahTrustee of the SNFIndividual01/01/2018
Robbins, KennethTrustee of the SNFIndividual04/21/2025
Saade, WalidTrustee of the SNFIndividual01/01/2018
Buckner Retirement Services IncAdp of the SNFOrganization07/13/2025
Moore, JessicaAdp of the SNFIndividual04/12/2012
Robbins, KennethAdp of the SNFIndividual04/21/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on July 15, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on July 15, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on March 11, 2025: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 2 problems in this area, most recently on July 15, 2026: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."

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Common questions

What is Buckner Westminster Place's Medicare star rating?
CMS rates Buckner Westminster Place 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Buckner Westminster Place get at its last inspection?
5 health deficiencies at the standard inspection on July 15, 2026. The Texas average is 9.4.
Has Buckner Westminster Place been fined?
Yes. CMS lists 2 fines totaling $29,716 in the last three years.
Does Buckner Westminster Place accept Medicaid?
CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns Buckner Westminster Place?
CMS lists 14 owners and managers. Legal business name: BUCKNER RETIREMENT SERVICES INC.

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