Home / Louisiana / Lake Charles
Calcasieu Community Care Center
4190 Gerstner Memorial Drive, Lake Charles, LA 70607 · Calcasieu County · (337) 240-9730
120 certified beds, about 115 residents a day · Non profit - Corporation · Medicare and Medicaid since 2022
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195644 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 10, 2025, inspectors cited 2 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
None of its 28 health citations since November 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.42 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.21 of those hours.
48.5% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
CMS links it to Commcare Corporation, an affiliated group of 19 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 28 health citations on file.
December 10, 2025Standard inspection · 2 citations
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure the resident's Minimum Data Set (MDS) assessments were accurately coded to reflect the resident's status for 2 (#26, #88) out of 37 sampled residents.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteNumber of residents sampled: 29 house d, 30 house c Number of residents cited: Failure to store distribute and serve food in accordance with professional standards for food service safety .steam table temps, cleanliness of bowls, improper wearing hair nets, temps not taken prior serving.
October 9, 2024Standard inspection · 13 citations
- F Implement a program that monitors antibiotic use.
Inspectors wroteBased on record review and interview, the facility failed to maintain an effective antibiotic stewardship program to monitor antibiotic use by failing to develop an antibiotic stewardship program with effective surveillance and tracking and trending of antibiotic use. This deficient practice had the potential to effect a census of 115.
- F Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Inspectors wroteBased on interview and record review, the facility failed to ensure that the individual designated as the Infection Preventionist, completed specialized training in infection prevention and control. This had the potential to affect a census of 115residents.
- E Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observations, interview and record review, the facility failed to prepare mechanically altered therapeutic diets to meet the nutritional requirements for 4 (#52, #88, #93 and #106) residents out of 8 (#28, #37, #52, #68, #88, #93, #96 and #106) residents reviewed for weight and nutrition. The facility did not use the recommended liquid additive consistently when preparing pureed foods as defined by the recipe, and not serve residents' meals according to planned nutritional menus as recommended by the registered dietitian for residents #52, #88, #93, and #106 who received puree diets and found to have weight loss. 1) Resident #52 had a weight loss of 9.17% in 3 months and a 17.86% in less than 6 months. 2) Resident #88 had a weight loss of 12.13% in one month and 22.76% in 6 months. 3) Resident #93 had a weight loss of 7.63% in three months. [...]
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, and interviews, the facility failed to ensure recipes for pureed foods and menus were followed for residents who recieved puree diets. This deficient practice affected 8 (#28, #37, #52, #68, #88, #93, #96 and #106) of 8 residents that received a pureed diet.
- E Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on review of the Quality Assurance and Performance Improvement (QAPI) Program and interview, the facility failed to take actions aimed at performance improvement and after implementing those actions, measure its success and track performance. This was evidenced by lack of evidence of: 1. Measuring or tracking success of actions implemented; 2. collection and analysis of data; and, 3. in-services conducted with staff. This deficient practice had the potential to affect a census of 115 residents.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview and record review the facility failed to assess if the practice to self-administer medication was clinically appropriate for 1 (#110) resident investigated to self-administer medication out of a finalized sample of 40 residents. The deficient practice had to potential to affect 115 residents.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure the assessment accurately reflected the resident's status by failing to accurately code the Minimum Data Set (MDS) for 1(#52) of 40 sampled residents, as evidenced by Resident #52 not being coded for weight gain and hospice care. The deficient practice had the potential to effect a total census of 115 residents.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and interview, the facility failed to refer residents with a newly diagnosed mental disorder to the appropriate state-designated authority for Level II PASARR (Preadmission Screening and Resident Review) evaluation and determination for 1 (#73) out of 3(#11, #49, #73) sampled residents investigated for PASARR, in a final sample of 40 residents.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record review and interview, the facility failed to ensure residents identified with Mental Disorder and/or Intellectual Disability had an accurately completed PASARR (Pre-admission Screening and Resident Review ) Level I and/or Level II for 2 (#11, #49) of 3 (#11, #49, #73) residents reviewed for PASAAR screening out of a final sample of 40 residents.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview and policy review, the facility failed to ensure that a resident's enteral feeding was properly labeled for 1 (#106) resident out of 1 (#106) sampled residents reviewed for tube feeding. The deficient practice had the potential to affect a total of 4 residents receiving enteral feedings.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on record review, observation, and interview, the facility failed to properly store respiratory equipment for 2 (#10, #96) out of 2 (#10, #96) residents investigated for respiratory care in a final sample of 40 residents.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety by failing to ensure refrigerated food items that were opened were labeled with the date they were opened before storing. This deficient practice had the potential to affect the 115 residents who consumed food prepared in the kitchen.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, policy review, and interviews, the facility failed to ensure Enhanced Barrier Precautions (EBP) were implemented for 1 (#19) of 8 (#19, #41, #52, #555, #73,# 93, #103, and #106) residents reviewed that required EBP.
March 19, 2024Complaint inspection · 2 citations
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure that 3 (#1, #2 #5) out of 5 (#1-#5) sampled residents participated in care planning meetings. This was evidenced by failure to provide evidence that family representatives were invited to a care planning meetings and residents stating they had never participated in a care planning meeting. The deficient practice had the potential to affect a total census of 95.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on record reviews and interview, the facility failed to notify the State Long Term Care Ombudsman of facility-initiated transfers for 2 (#1, #4) out of 5 (#1, #2, #3, #4, #5) residents investigated for hospitalizations. This deficient practice has the potential to affect a census of 95 residents.
November 1, 2023Standard inspection, Complaint inspection · 11 citations
- E Honor the resident's right to organize and participate in resident/family groups in the facility.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure resident rights by failing to initiate resident grievances received during monthly resident council meetings and failing to demonstrate the facility's resolution for such grievances. This deficient practice had the potential to effect a census of 85.
- E Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure that their grievance policy and procedure was followed. The facility failed to ensure the residents were aware of the procedure for filing a grievances. The deficient practice had the potential to effect a census of 85.
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview, the facility failed to maintain a complete medical record on each resident for 1 (Resident #63) out of a sample of 37 residents. This was evidenced by failing to ensure I&O's (Intake and Output) were documented daily, every shift. This deficient practice had the potential to affect a census of 85 residents.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observations, records reviews and interviews the provider failed to ensure that a resident's assessment accurately reflected the resident's status for 2 (Resident #63 and Resident #45) residents investigated out of a finalized sample of 37 residents as evidenced by: 1. Failing to ensure Resident #63's MDS assessment accurately identified dialysis status, antipsychotic and antianxiety use; and, 2. Failing to ensure that Resident #45's MDS (Minimum Data Set) accurately identified his Level II PASARR (Preadmission Screening and Resident Review) status.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, the facility failed to develop/implement a comprehensive centered care plan for 2 (Resident #45 and Resident #67) out of 37 sampled residents. This deficient practice had the potential to affect a census of 85. 1. Failing to develop a comprehensive centered care plan for Resident #45 for PASRR (Preadmission Screening and Resident Review); and 2. Failing to follow care plan for restorative program for Resident #67.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on interviews and record reviews, the facility failed to ensure that 1 (#49) out of 37 sampled residents participated in care planning meetings. This was evidenced when the resident stated she had never participated in a care planning meeting. The deficient practice had the potential to affect a total census of 85.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observations, record review and interviews the provider failed to ensure staff provided active and passive range of motion for 1 (#67) of 3 (#11, #52, #67) residents investigated for rehab and restorative care. The deficient practice had the potential to effect the 8 residents receiving restorative care.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review and interview, the facility failed to maintain acceptable parameters of nutritional status, by failing to ensure the RD (Registered Dietitian) conducted nutritional assessments for 1 (Resident #63) out of 4 (Resident #20, Resident #45, Resident #47, Resident #63) residents investigated for nutrition out of a total sample of 37 residents.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on record reviews, observation, and interview, the facility failed to provide necessary care and services in accordance with the professional standards of practice and the resident's plan of care for 1 (#13) of 37 sampled residents reviewed.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure that residents who required dialysis received such services consistent with professional standards of practice for 1 (Resident #63) out 1 (Resident #63) residents sampled for dialysis services as evidenced by: 1. Failing to monitor and assess a dialysis fistula before, and upon return from outpatient hemodialysis, and; 2. Failing to ensure ongoing communication and collaboration with the dialysis facility through dialysis communication forms.
- D Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Inspectors wroteBased on record review and interview, the facility failed to have documented evidence the Certified Nursing Assistant (CNA) Registry was verified for 3 (S15CNA, S16CNA, and S17CNA) of 3 (S15CNA, S16CNA, and S17CNA) CNA personnel records reviewed. This deficient practice had the potential to affect a total census of 85.
Fire safety inspections
4 fire safety citations on file: 1 on December 10, 2025, 3 on October 9, 2024.
Every fire safety citation4 citations
- D Provide properly protected cooking facilities.
- D Inspect, test, and maintain automatic sprinkler systems.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Ensure that testing and maintenance of electrical equipment is performed.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| October 9, 2024 | Payment Denial | 12 days from November 6, 2024 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.42 | 3.76 | 3.86 |
| Registered nurses | 0.21 | 0.31 | 0.69 |
| All nursing staff on weekends | 3.56 | 3.21 | 3.42 |
| Nurse aides | 2.98 | ||
| Licensed practical nurses | 1.23 | ||
| Nursing staff turnover (share who left in a year) | 48.5% | 47.6% | 45.8% |
| Registered nurse turnover | 40.0% | 41.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.11 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.76 on weekdays and 3.56 on weekends, 25% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.57 in April to June 2025 to 4.42 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.42 | 0.21 | 4.76 | 3.56 | 0.0% | 0 of 90 | 115 |
| Oct to Dec 2025 | 4.47 | 0.25 | 4.85 | 3.52 | 0.0% | 0 of 92 | 110 |
| Jul to Sep 2025 | 4.66 | 0.23 | 5.06 | 3.64 | 0.0% | 0 of 92 | 113 |
| Apr to Jun 2025 | 4.57 | 0.17 | 4.95 | 3.62 | 0.0% | 0 of 91 | 113 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.6 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.0 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.2 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.8 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.0 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 17.4 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.9 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 8.5 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.3 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.1 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.5 | 2.7 | 1.8 |
Owners and operators
Legal business name: COMMCARE CORPORATION. CMS links this home to Commcare Corporation, a group of 19 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Commcare Corporation | 5% or greater direct ownership interest | Organization | 100% | 09/30/2022 |
| Harvey Psarellis, Dawn | W-2 managing employee | Individual | 09/30/2022 | |
| Hudson, Mary | W-2 managing employee | Individual | 09/30/2022 | |
| Lundberg, Alec | W-2 managing employee | Individual | 09/30/2022 | |
| Prechter, Patricia | W-2 managing employee | Individual | 09/30/2022 | |
| Ford, Michael | Corporate director | Individual | 09/30/2022 | |
| Mangun, Garold | Corporate director | Individual | 09/30/2022 | |
| Plaisance, Wayne | Corporate director | Individual | 09/30/2020 | |
| Prechter, Patricia | Corporate director | Individual | 09/30/2022 | |
| Harvey Psarellis, Dawn | Corporate officer | Individual | 09/30/2022 | |
| Lundberg, Alec | Corporate officer | Individual | 09/30/2022 | |
| Mangun, Garold | Corporate officer | Individual | 09/30/2022 | |
| Prechter, Patricia | Corporate officer | Individual | 09/30/2022 | |
| Commcare Management Corporation | Operational/managerial control | Organization | 09/30/2022 | |
| Gardner, George | Operational/managerial control | Individual | 09/30/2022 | |
| Hudson, Mary | Operational/managerial control | Individual | 09/30/2022 | |
| Lundberg, Alec | Operational/managerial control | Individual | 09/30/2022 | |
| Tucker, James | Operational/managerial control | Individual | 09/30/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on December 10, 2025: "Ensure each resident receives an accurate assessment."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on October 9, 2024: "Provide enough food/fluids to maintain a resident's health."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on October 9, 2024: "Allow residents to self-administer drugs if determined clinically appropriate."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on December 10, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Landmark of Lake Charles Lake Charles, 1.5 mi · 3 of 5 stars · 16 citations
- Rosewood Nursing Center Lake Charles, 2.8 mi · 2 of 5 stars · 19 citations
- Lake Charles Care Center Lake Charles, 3 mi · 3 of 5 stars · 12 citations
- Resthaven Nursing & Rehab Center, LLC Lake Charles, 3.4 mi · 1 of 5 stars · 20 citations
- The Gardens and Guardian Lake Charles, 3.7 mi · 5 of 5 stars · 10 citations
- Grand Cove Nursing & Rehabilitation Center Lake Charles, 3.9 mi · 2 of 5 stars · 23 citations
- Holly Hill House Sulphur, 9.4 mi · 1 of 5 stars · 59 citations
- High Hope Care Center Sulphur, 13 mi · 4 of 5 stars · 11 citations
Louisiana contacts for a concern about a nursing home
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Calcasieu Community Care Center's Medicare star rating?
- CMS rates Calcasieu Community Care Center 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Calcasieu Community Care Center get at its last inspection?
- 2 health deficiencies at the standard inspection on December 10, 2025. The Louisiana average is 6.4.
- Has Calcasieu Community Care Center been fined?
- CMS lists no fines in the last three years.
- Does Calcasieu Community Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Calcasieu Community Care Center?
- CMS lists 18 owners and managers, and links the home to Commcare Corporation. Legal business name: COMMCARE CORPORATION.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.