Home / Louisiana / Lake Charles
2701 Ernest Street, Lake Charles, LA 70601 · Calcasieu County · (337) 439-0336
182 certified beds, about 138 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195413 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on May 14, 2025, inspectors cited 5 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
None of its 12 health citations since April 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.36 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.12 of those hours.
51.7% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 12 health citations on file.
Inspectors wroteBased on observations, record review and interviews the provider failed to carry out activities of daily living (ADL) for 1 (#9) of 2 (#5, #9) residents reviewed for ADL's out of a sample of 36 residents.
Inspectors wroteBased on observation, interview, and recipe review, the facility failed to follow the recipe in order to meet the nutritional needs of the residents as evidenced by kitchen staff failing to use the appropriate recipe to prepare pureed food items. This deficient practice had the potential to contribute to decreased intake, altered nutritional needs, and weight loss for the 14 residents who consumed pureed diets.
Inspectors wroteBased on observations, policy review, and interviews, the facility failed to maintain professional standards for food service safety by failing to: 1. Label and date food items in the kitchen refrigerator and freezer, 2. Keep a food item in a proper storage container after opening, 3. Maintain cleanliness of floor, walls, and equipment in the kitchen, 4. Remove dented cans from the dry storage area, 5. Wear proper hair restraints in the kitchen, and 6. Label and date food items in the unit refrigerators. The facility's census was 123.
Inspectors wroteBased on observations and interviews, the facility failed to provide a sanitary and comfortable environment for the residents. This had the potential to affect the 123 Resident that reside in the facility.
Inspectors wroteBased on observation, record review and interviews, the facility failed to implement the comprehensive person-centered care plan for 1 (#90) of 42 sampled residents as evidenced by staff failing to ensure Resident #90's bed was in the lowest position. The facility had a census of 123 residents.
Inspectors wroteBased on observation, interviews, and record reviews, the facility failed to ensure residents who need respiratory care were provided care consistent with professional standards for 1 (#272) of 1 resident investigated for respiratory care out of a total of 42 sampled residents, by failing to ensure that the resident's oxygen humidifier or tubing was labeled with a date.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow the recipe in order to meet the nutritional needs of the residents as evidenced by kitchen staff failing to: 1) Use the appropriate recipe to prepare a pureed food item 2) Ensure the appropriate sized scoops were used to serve pureed and non-mechanically altered foods. This deficient practice had the potential to contribute to an unpleasant dining experience, decreased intake, altered nutritional needs and weight loss for the 15 residents who consumed pureed diets and the 113 residents that consumed non mechanically altered meals from the kitchen. 128 residents consumed meals from the facility's kitchen.
Inspectors wroteBased on record review and interview, the facility failed to accurately code the resident's Minimum Data Set (MDS) assessment for use of antibiotics for 1 (#11) of 63 sampled residents whose records were reviewed. The deficient practice had the potential to affect a facility census of 127 residents.
Inspectors wroteBased on observation, interviews, and record review the facility failed to ensure that a resident's enteral feeding was properly labeled for 1 (#71) out of 1 (#71) resident investigated for tube feeding. This deficient practice had the potential to affect the 4 residents in the facility who received tube feedings.
Inspectors wroteBased on record review and interview, the facility failed to ensure the facility-wide assessment included a detailed review of facility Cuban population's ethnic, cultural, and/or preferred language factors that may potentially affect the care provided by the facility. This deficient practice affected 1 resident (#61) with a potential to affect a census of 127 residents currently residing in the facility.
Inspectors wroteBased on record reviews and staff interviews, the facility failed to accurately code the residents' Minimum Data Set (MDS) assessments for 2(#89, #123) out of 38 sampled residents. This deficient practice had the potential to affect a census of 129.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents identified with Mental Disorder and/or Intellectual Disability had an accurate (PASARR) Pre-admission Screening and Resident Review Level I and/or Level II for 1 (#92) of 5 (#1, #13, #37, #64, #92) residents reviewed for PASAAR screening.
1 fire safety citation on file: 1 on May 14, 2025.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.36 | 3.76 | 3.86 |
| Registered nurses | 0.12 | 0.31 | 0.69 |
| All nursing staff on weekends | 2.89 | 3.21 | 3.42 |
| Nurse aides | 2.06 | ||
| Licensed practical nurses | 1.18 | ||
| Nursing staff turnover (share who left in a year) | 51.7% | 47.6% | 45.8% |
| Registered nurse turnover | not reported | 41.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.43 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.55 on weekdays and 2.89 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.97 in April to June 2025 to 3.36 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.36 | 0.12 | 3.55 | 2.89 | 0.8% | 0 of 90 | 138 |
| Oct to Dec 2025 | 3.63 | 0.12 | 3.84 | 3.10 | 0.9% | 0 of 92 | 130 |
| Jul to Sep 2025 | 3.79 | 0.13 | 4.00 | 3.25 | 0.9% | 0 of 92 | 128 |
| Apr to Jun 2025 | 3.97 | 0.09 | 4.19 | 3.42 | 0.9% | 0 of 91 | 124 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Louisiana, all employers | |||
| CNAs (nursing assistants) | $14.67 | $13.97 to $16.87 | 20,690 |
| LPNs and LVNs | $27.63 | $23.87 to $29.43 | 17,600 |
| Registered nurses | $38.57 | $33.19 to $45.00 | 48,970 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.9 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.5 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 12.8 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.2 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 5.3 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 16.4 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.3 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 50.7 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.4 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 21.9 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.6 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.5 | 2.7 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Lake Charles Care Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (47.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
47.0% this home
No different from the national rate
US median of homes 51.5% · Louisiana: 16 better, 33 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 104 eligible stays.
11.2% this home
No different from the national rate
US median of homes 10.7% · Louisiana: 0 better, 3 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 175 eligible stays.
9.6% this home
No different from the national rate
US median of homes 7.1% · Louisiana: 1 better, 7 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 124 eligible stays.
76.0% this home
Median of homes: Louisiana50.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 79 residents counted.
1.6% this home
Median of homes: Louisiana1.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 124 residents counted.
0.7% this home
Median of homes: Louisiana2.8% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 124 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Louisiana100.0% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 7 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: DIVERSIFIED HEALTH CARE-LAKE CHARLES, LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| May, Brian | 5% or greater direct ownership interest | Individual | 05/01/1997 | |
| Stott, Martin | 5% or greater direct ownership interest | Individual | 05/01/1997 | |
| Fellows, Hugh | W-2 managing employee | Individual | 03/01/2018 | |
| May, Brian | Corporate director | Individual | 05/01/1997 | |
| Stott, Martin | Corporate director | Individual | 05/01/1997 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.