Home / South Carolina / Florence
Carlyle Senior Care of Florence
133 West Clarke Road, Florence, SC 29501 · Florence County · (843) 669-4374
88 certified beds, about 76 residents a day · For profit - Corporation · Medicare and Medicaid since 1988
CMS Care Compare ratings, data as of September 1, 2026 · CCN 425163 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 26, 2026, inspectors cited 6 health deficiencies (the South Carolina average is 3.7, the national average 9.2).
None of its 18 health citations since February 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.51 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.41 of those hours.
59.8% of nursing staff left within the year CMS measured (South Carolina average 45.9%).
CMS links it to Carlyle Senior Care, an affiliated group of 7 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.
July 16, 2026Complaint inspection · 1 citation
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility staff failed to report abuse immediately, within two hours, to the administrator for one of six facility-reportable incidents reviewed and failed to report the results of the facility-reportable incident investigations to the State Survey Agency (SA) within five working days of the incident for two of six incidents reviewed.
March 26, 2026Standard inspection · 6 citations
- F Assure that each resident’s assessment is updated at least once every 3 months.
Inspectors wroteBased on record review and interviews, the facility failed to complete quarterly Minimum Data Set (MDS) assessments were completed no greater than 92 days from the most recent prior quarterly review for 14 of 16 residents' records reviewed and 19 of 19 quarterly assessments reviewed which had the potential to affect all residents living in the facility.
- F Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on record review, observation, and interview, the facility failed to implement an effective Performance Improvement Plan to address facility water temperatures. This had the potential to affect all 78 residents.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on record review, observation, and interview, the facility failed to ensure comfortable water temperatures were maintained throughout resident care areas as identified in 1 of 1 resident council meeting (Resident (R)55, R59, R68, and R69) and 1 of 19 resident (R9) interviews.
- E Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on record review, interview, and observation, the facility failed to ensure resident grievances were documented and resolved related to uncomfortable water temperatures during 1 of 1 resident group interview (Resident (R)55, R59, R68, and R69) and 1 of 19 (R9) resident interviews.
- E Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on record review and interview, the facility (1) failed to ensure the comprehensive Annual Minimum Data Set (MDS) assessment was completed within 366 days of the Assessment Reference Date (ARD) for eight of eight residents reviewed requiring an Annual MDS assessment (Resident (R) 7, R17, R27, R33, R52, R60, R63, and R73) and (2) failed to ensure the comprehensive admission MDS assessment was completed within 14 days of admission for two of six residents reviewed for admission MDS assessment (R55 and R81).
- D Assess the resident when there is a significant change in condition
Inspectors wroteBased on record review and interviews, the facility failed to complete significant change Minimum Data Set (MDS) assessments within 14 days of a significant change for one of one significant change assessment reviewed for timely completion (Resident (R)1).
March 27, 2025Standard inspection, Complaint inspection · 6 citations
- F Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on review of facility policy, document review and interview, the facility failed to develop and implement an effective, comprehensive, data-driven Quality Assurance and Performance Improvement (QAPI) program that focuses on indicators of the outcomes of care and quality of life and addresses all the care and unique services the facility provides. Specifically, they failed to complete systematic investigations and analysis of underlying causes or contributing factors of problems affecting facility-wide processes that impact quality of care, quality of life, and resident safety related to abuse prevention. This deficient practice has the potential to affect all residents in the facility.
- E Implement a program that monitors antibiotic use.
Inspectors wroteBased on review of the facility policy, record review and interviews, the facility failed to monitor and evaluate antibiotic usage for four of five residents (Resident (R) 24, R81, R55, and R15) reviewed for antibiotic usage out of 28 sample residents. This failure had the potential to affect residents' safety related to antibiotic usage.
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident's representative (RP) was informed of the risks and benefits associated with the resident taking psychotropic medications for one of three residents (R) Resident 72) reviewed for unnecessary medication use out of a total sample of 28. This failure had the potential to affect residents receiving psychotropic medications.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on review of the facility policy, observation and interviews, the facility failed to ensure medical records containing personal health information (PHI) were not accessible to 16 of 16 residents. This failure had the potential to allow inappropriate access to residents' records.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of facility policy, record review, document review and interviews, the facility failed to protect the residents from physical and verbal abuse by another resident or staff for four of five residents (Resident (R)72, R71, R12, and R52) reviewed for abuse. This had the potential to affect residents in the facility who were at risk for abuse.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on record review, interview, and policy review, the facility failed to thoroughly investigate resident to resident abuse for four of five residents (Resident (R)72, R54, R12, and R52) reviewed for abuse out of 28 sample residents. This had the potential to affect residents in the facility who were at risk for abuse.
February 9, 2024Standard inspection · 5 citations
- F Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Inspectors wroteBased on observations, interviews, and facility policy review, the facility failed to employ a qualified Certified Dietary Manager (CDM).
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and interviews, the facility failed to properly label, store and discard expired foods.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on review of facility policy, interviews, and record review, the facility failed to provide a notice of transfer for hospitalization and the reasons for the transfer in writing, or as soon as practicable to the Ombudsman for 1 out of 1 resident reviewed for transfer, discharge notification Resident (R) 87.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on the facility policy titled, Wound Treatment Management, and Clean Dressing Change, observations and interviews, the facility failed to ensure a procedure was followed for wound care for Resident (R)17 and R68, to promote healing and to reduce the likelihood of infection for 2 of 2 residents reviewed for wound care.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on review of the facility policy titled, Hand Hygiene, observations, and interviews, the facility failed to ensure proper hand hygiene during wound care for Resident (R)68) for 1 of 2 residents reviewed for wound care.
Fire safety inspections
11 fire safety citations on file: 4 on March 26, 2026, 3 on March 27, 2025, 4 on February 9, 2024.
Every fire safety citation11 citations
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Ensure proper usage of power strips and extension cords.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Install proper backup exit lighting.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Provide properly protected cooking facilities.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Have simulated fire drills held at unexpected times.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.51 | 3.84 | 3.86 |
| Registered nurses | 0.41 | 0.63 | 0.69 |
| All nursing staff on weekends | 3.12 | 3.33 | 3.42 |
| Nurse aides | 1.98 | ||
| Licensed practical nurses | 1.12 | ||
| Nursing staff turnover (share who left in a year) | 59.8% | 45.9% | 45.8% |
| Registered nurse turnover | 54.5% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.55 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.67 on weekdays and 3.12 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 16.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.74 in April to June 2025 to 3.51 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.51 | 0.41 | 3.67 | 3.12 | 16.6% | 0 of 90 | 76 |
| Oct to Dec 2025 | 3.59 | 0.37 | 3.76 | 3.15 | 17.9% | 0 of 92 | 78 |
| Jul to Sep 2025 | 4.00 | 0.40 | 4.10 | 3.73 | 20.0% | 0 of 92 | 81 |
| Apr to Jun 2025 | 3.74 | 0.45 | 3.92 | 3.28 | 28.4% | 0 of 91 | 80 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Carolina, Jan to Mar 2026 | 3.62 | 0.53 | 3.81 | 3.13 | 7.2% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 19.8 | 11.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.4 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.6 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.3 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.8 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 14.4 | 12.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 8.1 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 20.2 | 15.3 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.6 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 17.5 | 13.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.8 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.8 | 1.8 | 1.8 |
Owners and operators
Legal business name: CARLYLE SENIOR CARE OF FLORENCE, LLC. CMS links this home to Carlyle Senior Care, a group of 7 nursing homes averaging 2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| New Day Health Ventures, LLC | 5% or greater direct ownership interest | Organization | 100% | 07/01/2016 |
| Simon, Shirley | W-2 managing employee | Individual | 07/01/2016 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on March 26, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on July 16, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on March 26, 2026: "Assure that each resident’s assessment is updated at least once every 3 months."
- Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on March 26, 2026: "Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.12 hours per resident per day, below the South Carolina average of 3.33.
Other nursing homes nearby
- Faith Healthcare Center Florence, 4.1 mi · 2 of 5 stars · 16 citations
- Honorage Nursing Center Florence, 4.1 mi · 5 of 5 stars · 2 citations
- Presbyterian Communities of South Carolina-Florenc Florence, 4.2 mi · 5 of 5 stars · 6 citations
- Heritage Post Acute Florence, 4.8 mi · 2 of 5 stars · 10 citations
- Veteran Village Florence, 4.8 mi · 4 of 5 stars · 6 citations
- Southland Health Care Center Florence, 4.8 mi · 4 of 5 stars · 3 citations
- Bethea Baptist Healthcare Center Darlington, 5.8 mi · 3 of 5 stars · 9 citations
- Oakhaven Nursing Center Darlington, 8.1 mi · 5 of 5 stars · 1 citation
South Carolina contacts for a concern about a nursing home
These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Carolina Department of Public Health, Healthcare Quality, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Carolina Long Term Care Ombudsman Program, Department on Aging, 1-800-868-9095. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: SC Survey and Certification Public CMS-2567 Search, where South Carolina publishes its own records on licensed homes.
Common questions
- What is Carlyle Senior Care of Florence's Medicare star rating?
- CMS rates Carlyle Senior Care of Florence 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Carlyle Senior Care of Florence get at its last inspection?
- 6 health deficiencies at the standard inspection on March 26, 2026. The South Carolina average is 3.7.
- Has Carlyle Senior Care of Florence been fined?
- CMS lists no fines in the last three years.
- Does Carlyle Senior Care of Florence accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Carlyle Senior Care of Florence?
- CMS lists 2 owners and managers, and links the home to Carlyle Senior Care. Legal business name: CARLYLE SENIOR CARE OF FLORENCE, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.