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Carlyle Senior Care of Florence

133 West Clarke Road, Florence, SC 29501 · Florence County · (843) 669-4374

88 certified beds, about 76 residents a day · For profit - Corporation · Medicare and Medicaid since 1988

Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
2 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 425163 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 26, 2026, inspectors cited 6 health deficiencies (the South Carolina average is 3.7, the national average 9.2).

None of its 18 health citations since February 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.51 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.41 of those hours.

59.8% of nursing staff left within the year CMS measured (South Carolina average 45.9%).

CMS links it to Carlyle Senior Care, an affiliated group of 7 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
8D
5E
5F
Potential for minimal harm
0A
0B
0C
July 16, 2026Complaint inspection · 1 citation
  1. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 15, 2026
    Inspectors wroteBased on interview and record review, the facility staff failed to report abuse immediately, within two hours, to the administrator for one of six facility-reportable incidents reviewed and failed to report the results of the facility-reportable incident investigations to the State Survey Agency (SA) within five working days of the incident for two of six incidents reviewed.
March 26, 2026Standard inspection · 6 citations
  1. F
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 25, 2026
    Inspectors wroteBased on record review and interviews, the facility failed to complete quarterly Minimum Data Set (MDS) assessments were completed no greater than 92 days from the most recent prior quarterly review for 14 of 16 residents' records reviewed and 19 of 19 quarterly assessments reviewed which had the potential to affect all residents living in the facility.
  2. F
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 25, 2026
    Inspectors wroteBased on record review, observation, and interview, the facility failed to implement an effective Performance Improvement Plan to address facility water temperatures. This had the potential to affect all 78 residents.
  3. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 25, 2026
    Inspectors wroteBased on record review, observation, and interview, the facility failed to ensure comfortable water temperatures were maintained throughout resident care areas as identified in 1 of 1 resident council meeting (Resident (R)55, R59, R68, and R69) and 1 of 19 resident (R9) interviews.
  4. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 25, 2026
    Inspectors wroteBased on record review, interview, and observation, the facility failed to ensure resident grievances were documented and resolved related to uncomfortable water temperatures during 1 of 1 resident group interview (Resident (R)55, R59, R68, and R69) and 1 of 19 (R9) resident interviews.
  5. E
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 25, 2026
    Inspectors wroteBased on record review and interview, the facility (1) failed to ensure the comprehensive Annual Minimum Data Set (MDS) assessment was completed within 366 days of the Assessment Reference Date (ARD) for eight of eight residents reviewed requiring an Annual MDS assessment (Resident (R) 7, R17, R27, R33, R52, R60, R63, and R73) and (2) failed to ensure the comprehensive admission MDS assessment was completed within 14 days of admission for two of six residents reviewed for admission MDS assessment (R55 and R81).
  6. D
    Assess the resident when there is a significant change in condition
    F637 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2026
    Inspectors wroteBased on record review and interviews, the facility failed to complete significant change Minimum Data Set (MDS) assessments within 14 days of a significant change for one of one significant change assessment reviewed for timely completion (Resident (R)1).
March 27, 2025Standard inspection, Complaint inspection · 6 citations
  1. F
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on review of facility policy, document review and interview, the facility failed to develop and implement an effective, comprehensive, data-driven Quality Assurance and Performance Improvement (QAPI) program that focuses on indicators of the outcomes of care and quality of life and addresses all the care and unique services the facility provides. Specifically, they failed to complete systematic investigations and analysis of underlying causes or contributing factors of problems affecting facility-wide processes that impact quality of care, quality of life, and resident safety related to abuse prevention. This deficient practice has the potential to affect all residents in the facility.
  2. E
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on review of the facility policy, record review and interviews, the facility failed to monitor and evaluate antibiotic usage for four of five residents (Resident (R) 24, R81, R55, and R15) reviewed for antibiotic usage out of 28 sample residents. This failure had the potential to affect residents' safety related to antibiotic usage.
  3. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident's representative (RP) was informed of the risks and benefits associated with the resident taking psychotropic medications for one of three residents (R) Resident 72) reviewed for unnecessary medication use out of a total sample of 28. This failure had the potential to affect residents receiving psychotropic medications.
  4. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on review of the facility policy, observation and interviews, the facility failed to ensure medical records containing personal health information (PHI) were not accessible to 16 of 16 residents. This failure had the potential to allow inappropriate access to residents' records.
  5. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on review of facility policy, record review, document review and interviews, the facility failed to protect the residents from physical and verbal abuse by another resident or staff for four of five residents (Resident (R)72, R71, R12, and R52) reviewed for abuse. This had the potential to affect residents in the facility who were at risk for abuse.
  6. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 25, 2025
    Inspectors wroteBased on record review, interview, and policy review, the facility failed to thoroughly investigate resident to resident abuse for four of five residents (Resident (R)72, R54, R12, and R52) reviewed for abuse out of 28 sample residents. This had the potential to affect residents in the facility who were at risk for abuse.
February 9, 2024Standard inspection · 5 citations
  1. F
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    F801 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) March 10, 2024
    Inspectors wroteBased on observations, interviews, and facility policy review, the facility failed to employ a qualified Certified Dietary Manager (CDM).
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 19, 2024
    Inspectors wroteBased on observations and interviews, the facility failed to properly label, store and discard expired foods.
  3. D
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2024
    Inspectors wroteBased on review of facility policy, interviews, and record review, the facility failed to provide a notice of transfer for hospitalization and the reasons for the transfer in writing, or as soon as practicable to the Ombudsman for 1 out of 1 resident reviewed for transfer, discharge notification Resident (R) 87.
  4. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2024
    Inspectors wroteBased on the facility policy titled, Wound Treatment Management, and Clean Dressing Change, observations and interviews, the facility failed to ensure a procedure was followed for wound care for Resident (R)17 and R68, to promote healing and to reduce the likelihood of infection for 2 of 2 residents reviewed for wound care.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 10, 2024
    Inspectors wroteBased on review of the facility policy titled, Hand Hygiene, observations, and interviews, the facility failed to ensure proper hand hygiene during wound care for Resident (R)68) for 1 of 2 residents reviewed for wound care.

Fire safety inspections

11 fire safety citations on file: 4 on March 26, 2026, 3 on March 27, 2025, 4 on February 9, 2024.

Every fire safety citation11 citations
  1. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · March 26, 2026 · Corrected (the home has a date of correction)
  2. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · March 26, 2026 · Corrected (the home has a date of correction)
  3. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · March 26, 2026 · Corrected (the home has a date of correction)
  4. D
    Ensure proper usage of power strips and extension cords.
    K 920 · March 26, 2026 · Corrected (the home has a date of correction)
  5. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · March 27, 2025 · Corrected (the home has a date of correction)
  6. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · March 27, 2025 · Corrected (the home has a date of correction)
  7. D
    Install proper backup exit lighting.
    K 281 · March 27, 2025 · Corrected (the home has a date of correction)
  8. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · February 9, 2024 · Corrected (the home has a date of correction)
  9. D
    Provide properly protected cooking facilities.
    K 324 · February 9, 2024 · Corrected (the home has a date of correction)
  10. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 9, 2024 · Corrected (the home has a date of correction)
  11. D
    Have simulated fire drills held at unexpected times.
    K 712 · February 9, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeSouth CarolinaUnited States
All nursing staff (RN, LPN and aides)3.513.843.86
Registered nurses0.410.630.69
All nursing staff on weekends3.123.333.42
Nurse aides1.98
Licensed practical nurses1.12
Nursing staff turnover (share who left in a year)59.8%45.9%45.8%
Registered nurse turnover54.5%42.1%42.9%
Administrators who left0

CMS expects 3.55 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.67 on weekdays and 3.12 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 16.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.74 in April to June 2025 to 3.51 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.510.413.673.12 16.6%0 of 9076
Oct to Dec 20253.590.373.763.15 17.9%0 of 9278
Jul to Sep 20254.000.404.103.73 20.0%0 of 9281
Apr to Jun 20253.740.453.923.28 28.4%0 of 9180
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
South Carolina, Jan to Mar 20263.620.533.813.137.2%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeSouth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
19.811.913.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
3.40.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.61.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.33.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.81.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
14.412.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
8.15.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
20.215.315.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
22.624.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
17.513.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.82.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.81.81.8

Owners and operators

Legal business name: CARLYLE SENIOR CARE OF FLORENCE, LLC. CMS links this home to Carlyle Senior Care, a group of 7 nursing homes averaging 2 stars overall.

NameRoleTypeShareSince
New Day Health Ventures, LLC5% or greater direct ownership interestOrganization100%07/01/2016
Simon, ShirleyW-2 managing employeeIndividual07/01/2016

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on March 26, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on July 16, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on March 26, 2026: "Assure that each resident’s assessment is updated at least once every 3 months."
  4. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 2 problems in this area, most recently on March 26, 2026: "Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.12 hours per resident per day, below the South Carolina average of 3.33.

Other nursing homes nearby

South Carolina contacts for a concern about a nursing home

These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is Carlyle Senior Care of Florence's Medicare star rating?
CMS rates Carlyle Senior Care of Florence 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Carlyle Senior Care of Florence get at its last inspection?
6 health deficiencies at the standard inspection on March 26, 2026. The South Carolina average is 3.7.
Has Carlyle Senior Care of Florence been fined?
CMS lists no fines in the last three years.
Does Carlyle Senior Care of Florence accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Carlyle Senior Care of Florence?
CMS lists 2 owners and managers, and links the home to Carlyle Senior Care. Legal business name: CARLYLE SENIOR CARE OF FLORENCE, LLC.

Sources

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