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Centralia Manor

1910 East McCord Rte 161 East, Centralia, IL 62801 · Marion County · (618) 533-1200

120 certified beds, about 73 residents a day · Non profit - Corporation · Medicare and Medicaid since 1989

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
3 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 145666 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 1, 2025, inspectors cited 6 health deficiencies (the Illinois average is 12.6, the national average 9.2).

Of 30 health citations since April 2023, 7 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 5 fines totaling $200,263 in the last three years; the largest was $62,080, and the latest is dated February 10, 2026.

Nurses and nurse aides worked 4.48 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.45 of those hours.

26.4% of nursing staff left within the year CMS measured (Illinois average 44.5%).

CMS links it to Unlimited Development, Inc., an affiliated group of 10 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
6G
0H
0I
Potential for more than minimal harm
12D
4E
7F
Potential for minimal harm
0A
0B
0C
May 13, 2026Complaint inspection · 2 citations
  1. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 15, 2026
    Inspectors wroteBased on observation, interview and record review the facility failed to ensure privacy was maintained for 1 (R1) of 3 residents reviewed for privacy in the sample of 6.
  2. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 15, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure residents were free from abuse by a staff member for 1 (R1) of 3 residents reviewed for abuse in the sample of 6.
February 10, 2026Complaint inspection · 3 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 21, 2026
    Inspectors wroteBased on interview and record review the facility failed to keep residents free from abuse for 2 (R1 and R3) of 3 residents reviewed for abuse in a sample of 5. This failure would cause a reasonable person to experience feelings of fear, anxiety and anger while residing in their home.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 21, 2026
    Inspectors wroteBased on interview and record review the facility failed to report alleged abuse for 1(R2) of 3 resident reviewed for abuse allegations in a sample of 5.
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 11, 2026
    Inspectors wroteBased on interview and record review the facility failed to prevent and investigate alleged abuse for 2 (R1 and R2) of 3 residents reviewed for abuse in a sample of 5.
September 24, 2025Complaint inspection · 2 citations
  1. G
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 4, 2025
    Inspectors wroteBased on interview and record review the facility failed to answer alternative call lights for residents needing assistance in a timely manner to promote dignity for 5 residents of 13 residents (R1, R2, R4, R6, and R7) reviewed for call light response in a sample of 13. This failure resulted in R1, R2 and R4 having bowel and bladder accidents which lead to feelings of humiliation, embarrassment and shame.
  2. E
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) November 4, 2025
    Inspectors wroteBased on observation, interview and record review the facility failed to provide a functional call system for the 32 residents living on the 300, 400, and 500 halls.
September 9, 2025Complaint inspection · 7 citations
  1. J
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review the facility failed to initiate cardiopulmonary resuscitation (CPR) timely for 1 of 3 (R1) residents reviewed for death in the sample of 11. This failure resulted in facility staff not initiating CPR for 10-15 minutes after finding R1, who had chosen to be a full code with full treatment, in bed with no pulse and no respirations. CPR was not initiated until V11 (RN/Registered Nurse) was told by oncoming staff that R1 was a full code. After CPR was initiated, R1 was transferred via ambulance to the local hospital and pronounced dead. This failure resulted in an Immediate Jeopardy, which was identified to have begun on [DATE] when facility staff failed to immediately initiate CPR after finding R1 with no pulse and no respirations. This failure resulted in R1 who was without pulse and respirations not receiving CPR for 10-20 minutes. [...]
  2. F
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    F940 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2025
    Inspectors wroteBased on interview and record review the facility was unable to provide reproducible evidence annual training was completed for all staff. This failure has the potential to affect all 66 residents currently residing at the facility. Findings Include: The facility Resident Directory dated 9/3/2025 documents there are 66 residents currently residing at the facility. Review of the facility training/in-service records do not document specific annual training for all staff. On 9/8/25 at 12:18 PM, V1 (Administrator) notified this surveyor via email they were unable to locate documentation annual training had been completed for all staff. The facility Policy 1.10 on Inservice Training revised on 2/25/19 documents, Policy: The facility shall provide an on-going inservice program designed to cover job skill, training, and on-going education. [...]
  3. F
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    F941 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure staff were trained on effective communications. This has the potential to affect all 66 residents currently residing at the facility. Findings Include: The facility Resident Directory dated 9/3/2025 documents there are 66 residents currently residing at the facility. Review of the facility training/in-service records do not document effective communication training for staff. On 9/8/25 at 12:18 PM, V1 (Administrator) notified this surveyor via email they were unable to locate documentation effective communication training had been completed for all staff. The facility Policy 1.10 on Inservice Training revised 2/25/19 documents, Policy: The facility shall provide an on-going inservice program designed to cover job skill, training, and on-going education. [...]
  4. F
    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
    F942 · Resident Rights · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure all staff were trained on resident rights. This has the potential to affect all 66 residents residing at the facility. Findings Include:The facility Resident Directory dated 9/3/2025 documents there are 66 residents currently residing at the facility. Review of the facility training/in-service records do not document staff were trained on resident rights. On 9/8/25 at 12:18 PM, V1 (Administrator) notified this surveyor via email they were unable to locate documentation staff had been trained on resident rights. The facility Policy 1.10 on Inservice Training revised 2/25/19 documents, Policy: The facility shall provide an on-going inservice program designed to cover job skill, training, and on-going education. [...]
  5. F
    Provide training in compliance and ethics.
    F946 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2025
    Inspectors wroteBased on interview and record review the facility was unable to provide reproducible evidence staff were trained on compliance and ethics. This failure has the potential to affect all 66 residents residing at the facility. Findings Include:The facility Resident Directory dated 9/3/2025 documents there are 66 residents currently residing at the facility. Review of the facility training/in-service records do not document specific compliance and ethics training for all staff. On 9/8/25 at 12:18 PM, V1 (Administrator) notified this surveyor via email they were unable to locate documentation compliance and ethics training had been completed for all staff. The facility Policy 1.10 on Inservice Training revised 2/25/19 documents, Policy: The facility shall provide an on-going inservice program designed to cover job skill, training, and on-going education. [...]
  6. F
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    F947 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) September 18, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure required in-service training for CNA's (Certified Nursing Assistants) was completed. This has the potential to affect all 66 residents currently residing at the facility. Findings Include:The facility Resident Directory dated 9/3/2025 documents there are 66 residents currently residing at the facility. Review of the facility training/in-service records do not document specific the required annual in-service training for CNA's was completed. On 9/8/25 at 12:18 PM, V1 (Administrator) notified this surveyor via email they were unable to locate documentation the required CNA training had been completed. The facility Policy 1.10 on Inservice Training revised 2/25/19 documents, Policy: The facility shall provide an on-going inservice program designed to cover job skill, training, and on-going education. [...]
  7. F
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.
    F949 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure staff were trained on behavioral health services. This failure has the potential to affect all 66 residents currently residing at the facility. Findings Include:The facility Resident Directory dated 9/3/2025 documents there are 66 residents currently residing at the facility. Review of the facility training/in-service records do not document behavioral health services training for all staff. On 9/8/25 at 12:18 PM, V1 (Administrator) notified this surveyor via email they were unable to locate staff were trained on behavioral health services. The facility Policy 1.10 on Inservice Training revised 2/25/19 documents, Policy: The facility shall provide an on-going inservice program designed to cover job skill, training, and on-going education. [...]
July 1, 2025Standard inspection · 6 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) July 10, 2025
    Inspectors wroteBased on interview, observation, and record review, the facility failed to consistently identify hazards/risks related to falls and ensure individualized, resident centered interventions were developed and implemented for prevention of falls for 4 of 7 residents (R13, R17, R28, R263) reviewed for accidents in a sample of 40. This failure resulted in R17 receiving a laceration to the back of the head, requiring emergency room treatment which included 3 staples to the back of R17's head.
  2. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on interview, observation, and record review, the facility failed to ensure residents maintained acceptable parameters of nutritional status for two (R7 and R213) of 7 residents reviewed for nutrition in a sample of 40. This failure resulted in further contributing to continued harm for R7, who is documented to be severely underweight with a Body Mass Index of 16.66%.
  3. G
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on interview, observation, and record review, the facility failed to ensure that pain management was provided for one (R53) of one resident reviewed for pain management in a sample of 40. This failure resulted in R53 experiencing prolonged severe pain without relief for several hours.
  4. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 18, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure residents were treated with dignity and respect for 10 (R5, R23, R25, R28, R31, R39, R42, R45, R114, R166) of 19 residents reviewed for resident rights in the sample of 40.
  5. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2025
    Inspectors wroteBased on interview and record review, the facility failed to respect resident choices for one (R163) of one resident reviewed for self-determination in a sample of 40.
  6. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide the correct diet consistency to meet resident needs for 1 (R2) of 12 residents reviewed for menus and nutritional adequacy in the sample of 40.
October 29, 2024Complaint inspection · 1 citation
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 7, 2024
    Inspectors wroteBased on interview, observation, and record review the facility failed to implement effective and progressive interventions to prevent falls for 2 out of 3 residents (R1 and R2) reviewed for fall prevention in the sample of 8.
July 12, 2024Standard inspection · 8 citations
  1. G
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · Actual harm, isolated · Corrected (the home has a date of correction) July 31, 2024
    Inspectors wroteBased on interview, observation, and record review the facility failed to provide prescribed nutritional supplements and provide assistance with meals, and monitor intake for one of one resident (R20) reviewed for weight loss in a sample of 34. These failures resulted in R20 experiencing a severe and continuing weight loss (8.48%) within 3 months.
  2. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 31, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure sufficient staff were available to provide timely and needed care. This failure has the potential to affect all 75 residents residing in the facility.
  3. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 31, 2024
    Inspectors wroteBased on interview, observation and record review the facility failed to answer calls lights in at timely manner and failed to provide grooming and feeding assistance to promote and maintain dignity for 5 (R13, R20, R38, R61, R179) of 5 residents in a sample of 34 reviewed for residents rights.
  4. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 31, 2024
    Inspectors wroteBased on interview, observation, and record review, the facility failed to provide dependent residents timely ADL (Activities of Daily Living) assistance with tolieting and feeding assistance for 4 of 5 residents (R13,R20, R38, R179) reviewed for ADL assistance in the sample of 34.
  5. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2024
    Inspectors wroteBased on observation, interview and record review the facility failed to provide cueing and assistance with eating for one of four residents (R65) reviewed for Activates of Daily Living in a sample of 34.
  6. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2024
    Inspectors wroteBased on observation, record review and interview, the facility failed to properly date an opened insulin pen and make sure the resident's name was properly labeled on the insulin pen for one of one (R54) resident reviewed for proper labeling in a sample of 34.
  7. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on interview, observation and record review the facility failed to provide a diet that provides the recommended amount of protein required for one (R15) of 10 residents reviewed for nutrition in a sample of 34.
  8. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 31, 2024
    Inspectors wroteBased on interview and record review the facility failed to offer pneumococcal vaccinations for 3 of 5 residents (R13, R15, R58) reviewed for immunizations in a sample of 34.
April 6, 2023Standard inspection · 1 citation
  1. D
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    F808 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 7, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide therapeutic supplements as ordered by the physician for 1 of 14 residents (R42) reviewed for nutrition in a sample of 32. Findings Include: On 04/06/23 at 11:55 AM, R42's Face Sheet documents that R42 has an admission date of 3/11/2020 and documents diagnoses including Pneumonia, Essential hypertension, Pain in right shoulder, Age-related osteoporosis with pathological fracture, Major Depressive disorder, Depression, Weakness, and Dysphagia. R42's Physician Order Sheet dated 04/01/23 documents: on 11/22/22 V15 (Physician) ordered a high calorie high protein supplement with a start date of 11/22/22 and an end date documented as: open ended. [...]

Fire safety inspections

26 fire safety citations on file: 5 on July 1, 2025, 11 on July 12, 2024, 10 on April 6, 2023.

Every fire safety citation26 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · July 1, 2025 · Corrected (the home has a date of correction)
  2. F
    Have proper power supply for life support equipment.
    K 915 · July 1, 2025 · Corrected (the home has a date of correction)
  3. E
    Provide properly protected cooking facilities.
    K 324 · July 1, 2025 · Corrected (the home has a date of correction)
  4. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 1, 2025 · Corrected (the home has a date of correction)
  5. E
    Have proper medical gas storage and administration areas.
    K 923 · July 1, 2025 · Corrected (the home has a date of correction)
  6. F
    Establish policies and procedures including evacuation.
    E 20 · July 12, 2024 · Corrected (the home has a date of correction)
  7. F
    Create arrangements with other facilities to receive patients.
    E 25 · July 12, 2024 · Corrected (the home has a date of correction)
  8. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · July 12, 2024 · Corrected (the home has a date of correction)
  9. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 12, 2024 · Corrected (the home has a date of correction)
  10. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · July 12, 2024 · Corrected (the home has a date of correction)
  11. F
    Have simulated fire drills held at unexpected times.
    K 712 · July 12, 2024 · Corrected (the home has a date of correction)
  12. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 12, 2024 · Waiver
  13. E
    Install a two-hour-resistant firewall separation.
    K 133 · July 12, 2024 · Corrected (the home has a date of correction)
  14. E
    Provide properly protected cooking facilities.
    K 324 · July 12, 2024 · Corrected (the home has a date of correction)
  15. E
    Install an approved automatic sprinkler system.
    K 351 · July 12, 2024 · Waiver
  16. E
    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    K 362 · July 12, 2024 · Corrected (the home has a date of correction)
  17. F
    Conduct risk assessment and an All-Hazards approach.
    E 6 · April 6, 2023 · Corrected (the home has a date of correction)
  18. F
    Address patient/client population and determine types of services needed.
    E 7 · April 6, 2023 · Corrected (the home has a date of correction)
  19. F
    Address subsistence needs for staff and patients.
    E 15 · April 6, 2023 · Corrected (the home has a date of correction)
  20. F
    Establish procedures for tracking staff and patients during an emergency.
    E 18 · April 6, 2023 · Corrected (the home has a date of correction)
  21. F
    Establish policies and procedures for volunteers.
    E 24 · April 6, 2023 · Corrected (the home has a date of correction)
  22. F
    Create arrangements with other facilities to receive patients.
    E 25 · April 6, 2023 · Corrected (the home has a date of correction)
  23. F
    Conduct testing and exercise requirements.
    E 39 · April 6, 2023 · Corrected (the home has a date of correction)
  24. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 6, 2023 · Corrected (the home has a date of correction)
  25. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 6, 2023 · Corrected (the home has a date of correction)
  26. E
    Ensure proper usage of power strips and extension cords.
    K 920 · April 6, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
February 10, 2026Fine $62,080
August 20, 2025Fine $17,345
August 20, 2025Fine $40,108
August 20, 2025Payment Denial 24 days from October 11, 2025
July 1, 2025Fine $32,094
July 12, 2024Fine $48,636

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIllinoisUnited States
All nursing staff (RN, LPN and aides)4.483.453.86
Registered nurses0.450.720.69
All nursing staff on weekends3.723.073.42
Nurse aides3.05
Licensed practical nurses0.99
Nursing staff turnover (share who left in a year)26.4%44.5%45.8%
Registered nurse turnover58.3%41.8%42.9%
Administrators who left1

CMS expects 4.14 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.79 on weekdays and 3.72 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.79 in April to June 2025 to 4.48 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.480.454.793.72 0.0%0 of 9073
Oct to Dec 20254.780.475.084.01 0.0%1 of 9268
Jul to Sep 20254.960.665.324.04 0.0%0 of 9264
Apr to Jun 20254.790.715.153.88 0.0%0 of 9163
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Illinois, Jan to Mar 20263.260.653.402.925.4%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Illinois

JobMedianMiddle halfEmployed
Illinois, all employers
CNAs (nursing assistants)$22.10$18.95 to $23.2668,640
LPNs and LVNs$36.06$30.57 to $38.2517,440
Registered nurses$46.15$38.47 to $50.94138,910
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Centralia Manor. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIllinoisUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
16.113.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.11.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.53.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.32.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
24.914.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
5.94.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
16.121.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
26.226.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
16.113.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.92.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.42.21.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Centralia Manor's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (53.5% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

53.5% this home

No different from the national rate

US median of homes 51.5% · Illinois: 106 better, 85 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 256 eligible stays.

Potentially preventable readmissions

12.2% this home

No different from the national rate

US median of homes 10.7% · Illinois: 2 better, 14 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 270 eligible stays.

Infections that led to a hospital stay

8.9% this home

No different from the national rate

US median of homes 7.1% · Illinois: 3 better, 10 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 158 eligible stays.

Self-care and mobility at discharge

41.9% this home

Median of homes: Illinois50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 129 residents counted.

Falls with major injury

2.1% this home

Median of homes: Illinois0.3% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 194 residents counted.

New or worsened pressure ulcers

4.2% this home

Median of homes: Illinois1.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 194 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Illinois100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 85 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: UNLIMITED DEVELOPMENT, INC. CMS links this home to Unlimited Development, Inc., a group of 10 nursing homes averaging 2.2 stars overall.

NameRoleTypeShareSince
Udi #8 LLC5% or greater direct ownership interestOrganization12/11/1989
Unlimited Development, Inc5% or greater direct ownership interestOrganization06/01/2009
Winka-Sursa, JenniferW-2 managing employeeIndividual03/08/2019
Finke, AudreyCorporate directorIndividual12/03/2008
Gilmore, JerryCorporate directorIndividual12/03/2008
Haney, DavidCorporate directorIndividual12/03/2008
Wagner, RobertCorporate directorIndividual12/03/2008
Finke, AudreyCorporate officerIndividual03/13/2019
Wagner, RobertCorporate officerIndividual03/13/2019
Wilson, RonaldCorporate officerIndividual03/21/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on September 9, 2025: "Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on May 13, 2026: "Keep residents' personal and medical records private and confidential."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on May 13, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  4. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 4 problems in this area, most recently on September 9, 2025: "Develop, implement, and/or maintain an effective training program for all new and existing staff members."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Centralia Manor's Medicare star rating?
CMS rates Centralia Manor 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Centralia Manor get at its last inspection?
6 health deficiencies at the standard inspection on July 1, 2025. The Illinois average is 12.6.
Has Centralia Manor been fined?
Yes. CMS lists 5 fines totaling $200,263 in the last three years.
Does Centralia Manor accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Centralia Manor?
CMS lists 10 owners and managers, and links the home to Unlimited Development, Inc.. Legal business name: UNLIMITED DEVELOPMENT, INC.

Sources

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