Home / Connecticut / Bridgeport
Civita Care Northbridge
2875 Main Street, Bridgeport, CT 06606 · Greater Bridgeport County · (203) 336-0232
145 certified beds, about 121 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1996
CMS abuse icon: cited for abuse in a recent inspection Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
3 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075413 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 24, 2026, inspectors cited 11 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
Of 43 health citations since December 2021, 4 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 3 fines totaling $120,333 in the last three years; the largest was $77,220, and the latest is dated March 24, 2026.
Nurses and nurse aides worked 3.60 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.42 of those hours.
31.5% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
CMS links it to Athena Healthcare Systems, an affiliated group of 19 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
412/21
1806/24
211/24
111/24
112/24
105/25
311/25
212/25
1103/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 43 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
29D
5E
3F
Potential for minimal harm
0A
1B
1C
March 24, 2026Standard inspection · 11 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interviews, policy review, and clinical record review, for 2 of 3 sampled residents (Resident #16 and Resident #121), the facility failed to provide care and services consistent with professional standards of practice and the residents' care plans, as required at S483.25 (F684): (1) for Resident #16, the facility did not ensure ongoing, routine blood glucose monitoring after readmission, did not timely renew orders for blood sugar checks, and did not maintain/document provider orders for insulin administration, resulting in severe hyperglycemia ( HI >600 mg/dL), lethargy, hypoxemia, transfer to the ED, and hospitalization with metabolic encephalopathy; [...]
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, interviews, review of facility documentation, and policy, the facility failed to ensure fans in resident rooms were maintained in a clean manner.
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interviews, review of the clinical record and policy for 1 of 5 sampled residents (Resident #121) reviewed for unnecessary medications, the facility failed to transcribe physician's orders for psychotropic (psychiatric) medications resulting in the medications not being administered for a resident experiencing mood and behavioral issues.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, interviews, review of the clinical record, and facility policy for 1 resident (Resident #64) during the initial resident screening process, the facility failed to ensure medications were not left unattended at the resident's bedside, for a resident without a self-administration physician orders and for 1 of 3 medication carts reviewed for medication storage, the facility failed to ensure medications and biologicals were stored according to professional standards and failed to ensure controlled medications were under double locked.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on review of the clinical record, policy, and interviews, for 1 of 3 sampled residents (Resident #38) reviewed for choices, the facility failed to honor a dependent resident's preference for oral hygiene.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observations, review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 sampled residents reviewed for food and nutrition (Resident #15) and for the only sampled resident (Resident # 122) reviewed for hydration the facility failed to follow physician's orders for obtaining weights after a significant weight loss and failed to maintain intake and output fluid amounts for residents receiving Intravenous (IV) fluids.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on clinical record review, facility documentation and policy and interviews for the only sampled resident (Resident #61) reviewed for hemolytic treatments, the facility failed to consistently maintain a fluid restriction according to the physician's orders.
- D Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, interview, and review of facility policy during a tour of the kitchen, the facility failed to maintain the garbage and refuse storage area in a clean manner.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy and interviews for 1 of 3 sampled residents (Resident #11) reviewed for a facility acquired Pressure Ulcer (PU), the facility failed to maintain appropriate infection control practices for a dressing change according to the facility policy.
- D Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on review of facility annual training for nursing staff, facility documentation and interviews, the facility failed to ensure the required 12 hours Nurse Aid training was completed.
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on observations, review of the clinical record, facility policy and interviews for 2 of 2 sampled residents (Resident #3 and Resident #101) reviewed for Resident Assessment, the facility failed to code a pressure ulcer for Resident #3 on the quarterly Minimum Data Set assessment and failed to submit a death record for Resident #101 to the Internet Quality Improvement Evaluation System (IQIES).
December 2, 2025Complaint inspection · 2 citations
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of four residents (Resident #3) reviewed for abuse, the facility failed to ensure the resident was free from mistreatment and failed to ensure adequate supervision of a resident (Resident #1) on one-to-one observation, resulting in the resident hitting Resident #3.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one resident (Resident #1) reviewed for resident rights, the facility failed to allow an alert and oriented resident to leave the facility at his/her own will.
November 18, 2025Complaint inspection · 3 citations
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on review of the clinical record, facility documentation, and facility policy, and interviews for one sampled resident (Resident #2) reviewed for discharge, the facility to develop and implement a discharge plan timely.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for two of three residents (Resident #1 and Resident #2) reviewed for abuse, the facility to develop and implement a comprehensive care plan to address a relationship between the residents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of the clinical record, facility documentation and facility policy, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to provide adequate supervision to prevent a resident-to-resident sexual incident.
May 5, 2025Complaint inspection · 1 citation
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record review, facility documentation, and staff interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure the RN supervisor was notified timely of a change in condition was identified, to ensure an Registered Nurse (RN) assessment was completed timely.
December 19, 2024Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 of 1 resident (Resident # 1) reviewed for verbal communication, the facility failed to protect the Resident from verbal abuse.
November 14, 2024Complaint inspection · 1 citation
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 sampled Resident (Resident # 1) reviewed for an allegation of abuse, the facility failed to investigate the allegation.
November 6, 2024Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record review, facility documentation, and staff interviews for two one of four residents (Resident #2) reviewed for abuse, the facility failed to ensure the resident was free from abuse.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on clinical record review, facility documentation review, and staff interviews for one of four residents (Resident #4) reviewed for abuse, the facility failed to ensure staff reported an allegation of abuse in a timely manner.
June 26, 2024Standard inspection, Complaint inspection · 18 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, clinical record reviews, review of facility documentation, and interviews for 1 of 6 residents at risk for elopement (Resident # 8), the facility failed to implement interventions for a resident identified at risk for elopement. Resident #8 was able to exit the facility without staff knowledge and was found 0.6 miles away from the facility by law enforcement. This failure resulted in a finding of Immediate Jeopardy (IJ).
- F Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on review of the facility Sufficient and Competent Nurse Staffing, facility documentation and interview, the facility failed to ensure competencies were conducted for Nurse Aides and Licensed Nurses to ensure staff was competent to provide care for and meet the needs of all residents.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations of the kitchen, review of facility documentation, review of policy and interviews, the facility failed to consistently document in the PH (check for the appropriate amount of sanitizer) log for the three-bay sink manual sanitizer.
- F Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on review of facility documentation Sufficient and Competent Nurse staffing and interviews, the facility failed to ensure all nurse aides were monitored to ensure they received at least 12 hours of annual in-service training.
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record reviews, facility documentation, policy review and interviews for 2 of 3 residents (Residents #286, #288) observed for Cardiopulmonary Resuscitation (CPR), the facility failed to maintain a copy of licensed staff CPR certification card per facility practice and failed to complete the Code Blue transcription log per facility practice and policy.
- E Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Inspectors wroteBased on clinical record review, facility documentation, facility policy and interviews for 1 of 3 residents (Resident #286) observed for CPR, the facility failed to ensure an employee who administered CPR was appropriately trained as per facility practice and policy.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, clinical record review, and staff interviews, for 1 of 2 residents observed for accidents for (Resident #99), the facility failed to ensure a resident was assessed for self-medication administration.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on clinical record review and staff interviews for 1 of 3 residents reviewed for pain for (Resident #100), the facility failed to ensure the physician was notified of a resident new and ongoing pain after a fall.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 1 of 1 sampled resident (Resident #189) reviewed for abuse, the facility failed to ensure resident was free from verbal abuse from staff.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on, review of the clinical record, facility documentation, facility policy and interviews for the 1 of 1 sampled resident (Resident #189) reviewed for abuse, the facility failed to report and allegation of verbal abuse to an outside state agency timely.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policy and interviews for 1 of 6 residents reviewed for elopement ( Resident #8), the facility failed to revised the resident's plan care timely regarding the need for wander guard device and for 1 2 of sampled residents, (Resident #88) reviewed for hospice, the facility failed to ensure the resident care plan was revised to reflect a change in code status for a resident receiving end of life care.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policy and interviews for 1 of 3 sampled residents (Resident #6) reviewed for nutrition, the facility failed to evaluate the medical needs of a resident identified with significant weight loss in a timely manner and for 1 of 3 sampled residents (Resident #82) reviewed for dental services, the facility failed to ensure a resident was assessed for safe food consumption while awaiting dental services for a broken denture and for 1 of 1 resident ( Resident # 84) reviewed for utilization of ACE wrap, the facility failed to apply the ACE wrap as prescribed and for 1 of 3 sampled residents, (Resident #88) reviewed for hospice, the facility failed to ensure a change in code status was communicated to a community specialty service for a resident receiving end of life care and for 1 of 3 residents for ( Resident # 126) who [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on clinical record review, facility documentation, facility policy and interviews for 1 of 3 sampled residents (Resident #6) reviewed for nutrition, the facility failed to ensure a resident weight was obtained according to policy and failed to evaluate the resident's nutritional needs following significant weight loss in a timely manner.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, review of clinical records, facility documentation, facility policy and interviews for 3 of 4 residents (Residents # 69, #84, and # 126) reviewed for oxygen, the facility failed to change and label the residents oxygen tubing weekly per facility policy and practice.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on clinical record review, review of facility policy and staff interviews for 1 of 3 residents observed for pain (Resident #100), the facility failed to ensure a resident was medicated appropriately for symptoms of pain.
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on clinical record review, facility documentation, facility policy and interviews for 1 of 3 sampled residents (Resident #82) reviewed for dental services, the facility failed to ensure dental services was provided following a responsible party request for an evaluation for broken dentures.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, clinical record review, and policy review and staff interviews for 1 of 2 residents reviewed for pressure ulcers (Resident #57), the facility failed to ensure staff followed the appropriate infection control practices while performing a dressing change.
- C Provide training in compliance and ethics.
Inspectors wroteBased on review of facility documents and interviews during extended survey, the facility failed to ensure effective communication of standards, policies and procedures of its Compliance and Ethics program to its entire staff.
December 7, 2021Standard inspection · 4 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 residents (Resident #92) reviewed for accidents, the facility failed to follow the plan of care, facility policy and professional standards related to the use of a gait belt and necessary ambulation assistance to prevent a fall with an injury, additionally, for 1 of 3 residents reviewed for accidents (Resident #22) the facility failed to provide adequate supervision of a resident with an altered mental status who was in possession of smoking material and failed to provide adequate supervision of a resident to prevent an elopement.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #92) reviewed for accidents, the facility failed to follow standards of practice after a fall to prevent further injury, for 1 of 3 residents (Resident #39), reviewed for an allegation of mistreatment, the facility failed to follow the plan of care, the facility policy and physician's order during a transfer to prevent a potential accident.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on review of facility documentation and facility policy, the facility failed to ensure agency staff general training was completed prior to commencement of work on the unit.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, facility documentation, facility policy, and interviews, the facility failed to ensure staff followed the facility dress code policy regarding hand/fingernail hygiene.
Fire safety inspections
18 fire safety citations on file: 6 on March 24, 2026, 12 on June 26, 2024.
Every fire safety citation18 citations
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that testing and maintenance of electrical equipment is performed.
- E Have simulated fire drills held at unexpected times.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- D Have proper medical gas storage and administration areas.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Provide a written emergency evacuation plan.
- D Meet other general requirements.
- D Install noncombustible or limited-combustible interior walls.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Have exits that are accessible at all times.
- D Install emergency lighting that can last at least 1 1/2 hours.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Meet other general requirements that are deficient.
- D Install properly constructed and protected linen or trash chutes.
- D Have generator or other power source capable of supplying service within 10 seconds.
- D Meet requirements for the use of electrical equipment.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 24, 2026 | Fine | $77,220 |
| November 18, 2025 | Fine | $26,312 |
| June 26, 2024 | Fine | $16,801 |
| June 26, 2024 | Payment Denial | 64 days from September 26, 2024 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.60 | 3.73 | 3.86 |
| Registered nurses | 0.42 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.18 | 3.37 | 3.42 |
| Nurse aides | 2.11 | ||
| Licensed practical nurses | 1.07 | ||
| Nursing staff turnover (share who left in a year) | 31.5% | 37.4% | 45.8% |
| Registered nurse turnover | 50.0% | 38.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.52 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.78 on weekdays and 3.18 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.52 in April to June 2025 to 3.60 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.60 | 0.42 | 3.78 | 3.18 | 0.1% | 0 of 90 | 121 |
| Oct to Dec 2025 | 3.53 | 0.41 | 3.66 | 3.19 | 0.2% | 0 of 92 | 125 |
| Jul to Sep 2025 | 3.40 | 0.39 | 3.55 | 3.02 | 0.2% | 0 of 92 | 130 |
| Apr to Jun 2025 | 3.52 | 0.37 | 3.66 | 3.17 | 0.1% | 0 of 91 | 126 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.4 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.3 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.9 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.6 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.7 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 14.8 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 36.4 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.8 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.8 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.5 | 1.8 |
Owners and operators
Legal business name: NORTHBRIDGE HEALTH CARE CENTER, INC.. CMS links this home to Athena Healthcare Systems, a group of 19 nursing homes averaging 1.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Santilli, Lawrence | 5% or greater direct ownership interest | Individual | 13% | 09/30/2017 |
| Roman, Erica | W-2 managing employee | Individual | 01/01/2016 | |
| Santilli, Lawrence | Corporate director | Individual | 10/18/1996 | |
| Mosier, Michael | Corporate officer | Individual | 07/01/2007 | |
| Santilli, Lawrence | Corporate officer | Individual | 10/18/1996 | |
| Athena Health Care Associates, Inc. | Operational/managerial control | Organization | 10/18/1996 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 13 problems in this area, most recently on March 24, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 7 problems in this area, most recently on December 2, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on March 24, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on March 24, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.18 hours per resident per day, below the Connecticut average of 3.37.
Other nursing homes nearby
- Springs at 3030 Park, the Bridgeport, 0.9 mi · 5 of 5 stars · 18 citations
- Mozaic Senior Life Bridgeport, 1.7 mi · 2 of 5 stars · 46 citations
- Cambridge Health and Rehabilitation Center Fairfield, 2 mi · 3 of 5 stars · 34 citations
- Maefair Center for Health & Rehabilitation Trumbull, 2.5 mi · 3 of 5 stars · 30 citations
- Ludlowe Center for Health & Rehabilitation Fairfield, 2.6 mi · 2 of 5 stars · 25 citations
- Carolton Chronic & Convalescent Hospital Inc Fairfield, 5 mi · 1 of 5 stars · 44 citations
- Southport Center for Nursing & Rehabilitation LLC Southport, 5.9 mi · 2 of 5 stars · 57 citations
- Lord Chamberlain Nursing & Rehabilitation Center Stratford, 6.2 mi · 2 of 5 stars · 46 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Civita Care Northbridge's Medicare star rating?
- CMS rates Civita Care Northbridge 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Civita Care Northbridge get at its last inspection?
- 11 health deficiencies at the standard inspection on March 24, 2026. The Connecticut average is 13.4.
- Has Civita Care Northbridge been fined?
- Yes. CMS lists 3 fines totaling $120,333 in the last three years.
- Does Civita Care Northbridge accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Civita Care Northbridge?
- CMS lists 6 owners and managers, and links the home to Athena Healthcare Systems. Legal business name: NORTHBRIDGE HEALTH CARE CENTER, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.