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Cleveland Health Care Center

903 E Houston St., Cleveland, TX 77327 · Liberty County · (281) 593-3737

142 certified beds, about 83 residents a day · Non profit - Corporation · Medicare and Medicaid since 1991

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 455952 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 17, 2026, inspectors cited 4 health deficiencies (the Texas average is 9.4, the national average 9.2).

Of 11 health citations since March 2024, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $16,801 in the last three years; the largest was $16,801, and the latest is dated August 29, 2024.

Nurses and nurse aides worked 3.83 hours per resident per day, against 3.39 across Texas and 3.86 nationally. Registered nurses accounted for 0.14 of those hours.

39.4% of nursing staff left within the year CMS measured (Texas average 55.3%).

CMS links it to Health Services Management, an affiliated group of 16 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 11 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
8D
2E
0F
Potential for minimal harm
0A
0B
0C
June 17, 2026Standard inspection · 4 citations
  1. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure the resident assessment accurately reflected the resident's status for 3 of 21 residents (Resident #16, Resident #58, and Resident #62) who were reviewed for accuracy of assessments. 1. The facility failed to accurately complete the MDS assessment to indicate Resident #16 did not have a bedrail restraint. 2. The facility failed to accurately complete the MDS assessment to indicate Resident #58 did not have a bedrail restraint. 3. The facility failed to accurately complete the MDS assessment to indicate Resident #62's PASRR status was positive. These failures could place residents at risk of not receiving the appropriate care and services to maintain their highest level of well-being.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to properly store, prepare, distribute, and serve food in accordance with the professional standards for food service safety 1 of 3 dining rooms (the main dining room) reviewed for food and nutrition services. The facility failed to ensure the staff wore a hair net when plating the soup in the main dining room on 06/15/2026 at the lunch meal. This failure could place residents, who received food and beverages from the kitchen, at risk for health complications, foodborne illnesses, and decreased quality of life.
  3. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on interview and record review the facility failed to make sure a comprehensive care plan was reviewed and revised by the interdisciplinary team after each assessment, including both the comprehensive and quarterly review assessments for 2 of 31 residents (Resident #16 and Resident #58) reviewed for care plans. 1. The facility failed to ensure Resident #16's comprehensive care plan was reviewed and revised when her bedrails were removed from her bed.2. The facility failed to ensure Resident #58's comprehensive care plan was reviewed and revised when her bedrails were removed from her bed. This failure could place residents at risk of not receiving the care and services to meet their needs.
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure all medications were properly secured and stored in locked compartments for 1 of 7 medication carts (Nurse Hall 100) reviewed for pharmacy services. The facility failed to keep unattended medications secured by leaving it on top of a medication cart. This failure could place residents at risk of misappropriation of medications, adverse reactions by ingesting medication that did not belong to them, and not receiving therapeutic effects of medication.
December 31, 2025Complaint inspection · 1 citation
  1. D
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    F627 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 1, 2026
    Inspectors wroteBased on interview and record review, the facility failed to permit each resident to remain in the facility and not transfer or discharge the resident from the facility unless the discharge was necessary for the resident's welfare for 1 of 3 residents (Resident #1) reviewed for discharge requirements. The facility failed to ensure Resident #1 remained in the facility and not transferred when not ordered. This failure could place discharged residents and residents residing in the facility at risk of being inappropriately discharged and causing a disruption in their care and/or services.
April 30, 2025Standard inspection · 1 citation
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 15, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to develop and implement a comprehensive person-centered care plan to meet each resident's medical, nursing, mental, and psychosocial needs for 1 of 18 residents reviewed for care plans. (Resident #57) The facility did not have a care plan to address Resident #57's use of polymyxin b-trimethoprim ophthalmic solution (antibiotic eye drops to treat eye infections). This failure could place residents at risk of not having their individual needs met and not receiving needed services.
August 29, 2024Complaint inspection · 2 citations
  1. G
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 14, 2024
    Inspectors wroteBased on interview and record review the facility failed to ensure a resident who was incontinent of bladder received appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for 1 of 3 residents (Resident #1) reviewed for catheter care. The facility failed to change a suprapubic catheter monthly for Resident #1 as ordered by the physician. Resident #1 developed a UTI in June 2024 and his SPT was obstructed and calcified due to lack of adequate care per urology appointment on 8/1/2024. This failure could place residents at risk for urinary tract infections, pain, confusion and sepsis (infections that spread to the blood) and urinary calcifications.
  2. D
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    F773 · Administration · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 14, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide or obtain laboratory services ordered by a physician, physician assistant, nurse practitioner or clinical nurse specialist in accordance with state law, including scope of practice laws and promptly notify the ordering physician, physician assistant, nurse practitioner, or clinical nurse specialist of laboratory results that fell outside of clinical reference ranges in accordance with facility policies and procedures for notification of a practitioner or per the ordering physician orders for 1 of 4 residents (Resident #1) reviewed for laboratory services. The facility failed to report laboratory results received on 11/02/2023 and 11/18/2023 for Resident #1 in a timely manner to the urologist. [...]
March 13, 2024Standard inspection · 3 citations
  1. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure preadmission screening for individuals identified with MI, DD, or ID were evaluated for services for 1 of 18 residents reviewed for resident assessment (Resident #68). The facility did not have an accurate PASRR level 1 screening (PL1) for Resident #68 upon admission date of 05/12/23. This failure could place residents who have a diagnosis of mental disorder, developmental disability, or intellectual disability at risk for a diminished quality of life and not receiving necessary care and services in accordance with individually assessed needs.
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide services as outlined by the comprehensive care plan, to meet professional standards of quality for consultation with the resident's physician when there was a significant change in the resident's condition or a need to alter treatment significantly for one (Resident #9) of 18 residents reviewed for following physician's orders. The facility failed to implement Resident #9's care plan when her blood pressure and/or heart rate was below prescribed parameters and did not notify her physician in March 2024. (03/01/24, 03/02/24,03/03/24, 03/04/24, 03/05/24, 03/06/24, 03/08/24, 03/09/24, 03/10/24, 03/11/24, 03/12/24 and 03/13/24). The failure placed residents, who required blood pressure and heart rate monitoring, at risk for complications due to delayed physician intervention.
  3. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 28, 2024
    Inspectors wroteBased on interview, and record review, the facility failed to provide pharmaceutical services to ensure the accurate administration of medications for 1 of 18 residents reviewed for medication administration. (Resident #9) The facility did not document blood pressure or heart rate for Resident #9 on the MAR, before administering medications with orders that included instructions to hold for prescribed parameters. This deficient practice failure could place residents with prescribed medication parameters at risk of not receiving the desired therapeutic effects of their medications.

Fire safety inspections

6 fire safety citations on file: 2 on June 17, 2026, 2 on April 30, 2025, 2 on March 13, 2024.

Every fire safety citation6 citations
  1. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · June 17, 2026 · Corrected (the home has a date of correction)
  2. C
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · June 17, 2026 · no revisit needed
  3. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · April 30, 2025 · Corrected (the home has a date of correction)
  4. C
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · April 30, 2025 · Waiver
  5. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 13, 2024 · Corrected (the home has a date of correction)
  6. C
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · March 13, 2024 · Waiver

Fines and payment denials

DatePenaltyAmount or length
August 29, 2024Fine $16,801

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTexasUnited States
All nursing staff (RN, LPN and aides)3.833.393.86
Registered nurses0.140.430.69
All nursing staff on weekends3.382.983.42
Nurse aides2.33
Licensed practical nurses1.36
Nursing staff turnover (share who left in a year)39.4%55.3%45.8%
Registered nurse turnover60.0%54.6%42.9%
Administrators who left0

CMS expects 3.40 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.02 on weekdays and 3.38 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.41 in April to June 2025 to 3.83 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.830.144.023.38 1.4%0 of 9083
Oct to Dec 20253.660.123.823.25 3.4%0 of 9287
Jul to Sep 20253.700.143.893.22 4.4%0 of 9283
Apr to Jun 20253.410.153.602.96 0.5%0 of 9177
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Texas, Jan to Mar 20263.330.403.502.932.2%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Texas

JobMedianMiddle halfEmployed
Texas, all employers
CNAs (nursing assistants)$18.03$16.97 to $20.7188,680
LPNs and LVNs$29.92$27.46 to $32.8957,560
Registered nurses$46.14$38.06 to $50.53271,380
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTexasUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
11.815.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.30.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.70.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.83.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.61.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.414.014.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.43.84.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
13.89.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
25.725.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.012.312.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.92.21.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.82.11.8

Owners and operators

Legal business name: WINNIE-STOWELL HOSPITAL DISTRICT. CMS links this home to Health Services Management, a group of 16 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Cleveland Realty, LLC5% or greater mortgage interestOrganization06/01/2024
Health Services Management, Inc.5% or greater mortgage interestOrganization06/01/2024
Murrell, EdwardCorporate directorIndividual06/01/2024
Hsmtx/Cleveland, LLCOperational/managerial controlOrganization06/01/2024
Hampton, TamraOperational/managerial controlIndividual06/01/2024
White, JoshuaOperational/managerial controlIndividual06/01/2024
Baxter, KevinIndividual is an owner, partner or trustee of any ADP of the SNFIndividual03/05/2025
Cleveland Realty, LLCAdp of the SNFOrganization06/01/2024
Health Services Management, Inc.Adp of the SNFOrganization06/01/2024
Hsmtx/Cleveland, LLCAdp of the SNFOrganization03/05/2025
Cherlo, SreenivasuluAdp of the SNFIndividual06/01/2024
Hampton, TamraAdp of the SNFIndividual06/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on June 17, 2026: "Ensure each resident receives an accurate assessment."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on June 17, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on June 17, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on December 31, 2025: "Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge."

Other nursing homes nearby

Texas contacts for a concern about a nursing home

These are the official offices in Texas. NursingHomeClear cannot take or act on complaints.

Common questions

What is Cleveland Health Care Center's Medicare star rating?
CMS rates Cleveland Health Care Center 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Cleveland Health Care Center get at its last inspection?
4 health deficiencies at the standard inspection on June 17, 2026. The Texas average is 9.4.
Has Cleveland Health Care Center been fined?
Yes. CMS lists 1 fine totaling $16,801 in the last three years.
Does Cleveland Health Care Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Cleveland Health Care Center?
CMS lists 12 owners and managers, and links the home to Health Services Management. Legal business name: WINNIE-STOWELL HOSPITAL DISTRICT.

Sources

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