Crown Point Health Campus
6685 East 117th Avenue, Crown Point, IN 46307 · Lake County · (219) 662-0642
145 certified beds, about 112 residents a day · Government - County · Medicare and Medicaid since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155637 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 23, 2026, inspectors cited 10 health deficiencies (the Indiana average is 7.2, the national average 9.2).
Of 67 health citations since October 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $25,665 in the last three years; the largest was $25,665, and the latest is dated July 24, 2025.
Nurses and nurse aides worked 3.26 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.50 of those hours.
CMS links it to Casa Consulting, an affiliated group of 7 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 67 health citations on file.
March 23, 2026Standard inspection · 10 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure infection control measures were in place and implemented related to correct isolation precautions in place for a resident on contact isolation, contracted staff not following enhanced barrier precautions during care and staff not cleaning a shared blood pressure cuff between residents. (Resident 6, phlebotomist and RN 1)
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observation, record review, and interview, the facility failed to keep the kitchen clean and in good repair related to dirty fans, trash cans, floors, and baseboards for 1 of 1 kitchen. (The Main Kitchen) The facility also failed to ensure a microwave and a refrigerator on 2 of 4 units were clean. (The Memory Care Unit and Independence Hall)
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a self-administration of medication assessment was complete and a physician's order to self-administer medication was in place, for 1 of 1 resident reviewed for self-administration of medication. (Resident 127)
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure the Minimum Data Set (MDS) comprehensive assessment was accurately completed related to a Wanderguard alarm (wearable device that alarms when approaching a restricted area) not documented for a resident with history of wandering for 1 of 23 MDS assessments reviewed. (Resident 30)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the current care plan was implemented related to documentation of food intake for 1 of 6 residents reviewed for nutrition and documentation of urinary catheter output for 2 of 3 residents reviewed for catheters. (Residents 32, 62 and 80)
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on record review and interview, the facility failed to ensure ADL (activities of daily living) care was provided to a dependent resident related to lack of documentation of incontinence care for 1 of 1 resident reviewed for ADL care. (Resident 4)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure compression wraps were used for 1 of 1 resident with edema. The facility also failed to ensure physician's orders were in place for a biliary drain (abdominal drain inserted into the liver to assist with bile duct blockage) and the drain was monitored for 1 of 3 residents reviewed for catheters. (Residents 89 and 6)
- D Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident with a colostomy (opening in the colon that lets stools pass from the body) received appropriate treatment and services related to a lack of documentation of completed colostomy bag changes and stoma care for 1 of 1 resident reviewed for ostomies. (Resident 1)
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure G-tube (gastrostomy tube, a tube inserted directly into the stomach) flushes were instilled via gravity for 1 of 9 residents observed for medication administration. (Resident 9)
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure clinical records were complete and accurately documented related to clarification orders for diet and assistive devices for 1 of 6 residents reviewed for nutrition. The facility also failed to ensure urinary catheter care was accurately documented for 1 of 3 residents reviewed for catheters. (Residents 41 and 6)
August 19, 2025Complaint inspection · 1 citation
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident's family/Responsible Party was notified for a new medication order, for 1 of 3 residents reviewed for family/Responsible Party notification. (Resident O)
July 24, 2025Complaint inspection · 8 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure adequate supervision was in place to prevent elopement of a resident with diagnoses of dementia and bipolar in a manic state with psychotic features. The resident had indicators of being an elopement risk and behaviors of wanting to exit the facility. The facility was unaware of the resident's where abouts and the resident was found by a Good Samaritan standing in the road, approximately 0.15 miles from the facility, on a highly traveled road. The resident was returned to the facility by the Good Samaritan. (Resident E) The Immediate Jeopardy began on 6/24/25, when the facility was unaware the resident had exited the facility without supervision. The resident walked independently and was found standing on the road that runs in front of the facility at approximately 4:50 a.m. [...]
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure residents received necessary care and services, related to, treatments to surgical sites were not completed, glucometer monitoring (blood sugar checks) were not completed and orders not clarified for the glucometer monitoring, a thorough admission assessment was not completed, a elopement risk assessment was not completed accurately, insulin was not administered as ordered, and bruising un unknown cause was not investigated and monitored, for 4 of 12 residents reviewed for quality of care. (Residents D, E, F, and M)
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act related to an allegation of physical and sexual abuse for 1 of 1 resident reviewed for abuse. (Resident E)
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observations, record review, and interview, the facility failed to ensure a resident's tube feeding was infusing at the correct flow rate for 1 of 3 residents reviewed for feeding tube usage. (Resident H)
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a PICC (peripherally inserted central catheter) line had physician's orders for the care and monitoring and the dressing was changed once weekly for 1 of 1 resident reviewed for PICC line care. (Resident D)
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to ensure medications were stored properly for 2 of 2 medication carts observed. (B wing medication cart and C wing medication cart)
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review and interview, the facility failed to ensure medical records were complete and accurately documented related to an elopement incident and antibiotic administration for 2 of 24 residents reviewed for medical record documentation. (Residents E and D)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure infection control practices were in place related to hand hygiene during medication pass for 3 random medication pass observations. (LPN 1 and LPN 3, Residents Z, X and Y)
April 10, 2025Complaint inspection · 5 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to notify the physician and the resident that a medication was unavailable for 1 of 3 residents reviewed for medications. (Resident E)
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on record review and interview, the facility failed to document incontinence care for a resident who was dependent on staff for activities of daily living (ADLs) for 1 of 4 residents who were reviewed for ADLs. (Resident B)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident received treatment and care in accordance with professional standards of practice related to a medication not administered as ordered by the physician for 1 of 3 residents reviewed for quality of care. (Resident F)
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, record review, and interview, the facility failed to provide supplements as ordered and document nutritional intake for meals for residents with weight loss for 2 of 3 residents reviewed for nutrition. (Residents D and H)
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident was provided with routine medications in a timely manner by the contracted pharmacy, related to medications not available to be administered as ordered by a physician for 1 of 3 residents reviewed for medications. (Resident F)
February 24, 2025Standard inspection, Complaint inspection · 16 citations
- E Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on record review and interview, the facility failed to ensure the residents' medical records included documentation the resident or resident representative was provided education on the benefits and potential risk associated with the COVID-19 vaccination and documentation why the vaccine was not administered for 4 of 5 residents reviewed for COVID-19 vaccinations. (Residents 53, B, 201, and 300)
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure residents were assessed to self-administer medication and had a physician's order to self-administer medication for 2 of 2 residents observed self-administering medications. (Residents 41 and 201)
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, the facility failed to ensure a comprehensive care plan was developed and in place for residents with significant weight loss for 2 of 24 care plans reviewed. (Residents 75 and 85)
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure care plans were updated for 1 of 24 resident care plans reviewed. (Resident 7)
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on record review and interview, the facility failed to document incontinence care for a resident who was dependent on staff for activities of daily living (ADLs) for 1 of 7 residents who were reviewed for ADLs. (Resident C)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure physician's orders were followed for non-pressure skin condition treatments and non-pressure skin areas were assessed and monitored for 2 of 5 residents reviewed for skin conditions, non-pressure related. (Residents 1 and 16).
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure residents with pressure ulcers received the necessary treatment and services to promote healing related to weekly wound assessments not completed and a physician's treatment order not updated for 2 of 2 residents reviewed for pressure ulcers. (Residents D and 4)
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure an order for a palmar guard and a resting hand splint device was followed and in place for a resident with a right hand contracture for 1 of 1 resident reviewed for range of motion. (Resident 42)
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure fall precautions were in place for a resident with a history of falls for 1 of 5 residents reviewed for accidents. (Resident 34)
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on record review and interview, the facility failed to ensure urinary output was recorded and the physician was notified for low urinary output as ordered for 1 of 1 resident reviewed for urinary catheters. (Resident 37)
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review and interview, the facility failed to monitor weekly weights and document nutritional intake for fluids, meals, and supplements as ordered for residents with significant weight loss for 3 of 3 residents reviewed for nutrition. (Residents 75, 85 and C)
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on record review and interview, the facility failed to provide proper feeding tube (gastrostomy tube) (g-tube) care as per professional standards, related to a lack of documentation of tube feeding administration for a resident with a history of weight loss for 1 of 2 residents reviewed for tube feeding. (Resident 47)
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure residents received the necessary care and treatment related to incorrect oxygen flow rates and not monitoring an oxygen level for 2 of 3 residents reviewed for respiratory care. (Residents 75 and 74)
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure routine and emergency drugs were received in a timely manner and procedures for accurate dispensing were provided for 2 of 2 residents reviewed for pharmacy services. (Residents 32 and 77)
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on record review and interview, the facility failed to ensure non-pharmacological interventions were attempted prior to giving narcotic pain medication for 1 of 5 residents reviewed for unnecessary medications. (Resident 75)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure infection control guidelines were in place and implemented related to improper personal protective equipment (PPE) worn in an isolation room and lack of signage in place for a room on contact isolation. (Residents D and B)
December 19, 2024Complaint inspection · 4 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to ensure a controlled substance was double locked at all times for 1 of 2 medication rooms observed (Grace Point). This had the potential to affect the residents on Grace Point who had the ability to access the storage room.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interview, the facility failed to notify a resident's physician and responsible party in a timely manner related to abnormal laboratory results for 1 of 3 residents reviewed for change in condition (Resident F).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident received the necessary care and services related to a lack of orders or monitoring in place for a neck collar, a delay in treatment after notification of critical laboratory results, medications not administered as ordered by the Physician, lack of assessment or monitoring of a new skin condition, and labs not completed as ordered by the Physician for 2 of 3 residents reviewed for change of condition. (Residents M and F)
- D Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure an x-ray was completed as ordered by the Physician in a timely manner for 1 of 3 residents reviewed for change in condition. (Resident M)
September 5, 2024Complaint inspection · 3 citations
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident's privacy was respected, related to RN 2 using her private cell phone to take pictures of bruising on the left arm and left breast of a cognitively impaired resident (Resident B) without the approval of the resident's Responsible Party, for 1 of 1 resident reviewed for privacy. See F609 for additional information regarding Resident B.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure an injury of unknown source was immediately reported to the Administrator/Abuse Coordinator and the Indiana Department of Health (IDOH) and failed to ensure the injury was investigated/assessed thoroughly for 1 of 3 residents reviewed for injuries and abuse. (Resident B)
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident who required respiratory care received care consistent with profession standards and was administered oxygen as ordered by the physician, for 1 of 1 resident reviewed for respiratory care. (Resident E)
August 14, 2024Complaint inspection · 6 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to provide a safe and sanitary environment to help prevent the potential of transmission of communicable diseases and infections, related to glucometers (blood sugar monitor) used for multiple residents not sanitized before and after each resident use (RN 8) and failed to sanitize an oximeter (oxygen saturation monitor) used for multiple residents after it was used on a resident. (Resident B, LPN 4) This had the potential to affect the 26 residents in the facility who receive glucometer testing and the 25 residents who reside on [NAME] C Hall. The facility also failed to ensure staff were educated on Enhanced Barrier Precautions (EBP), ensure staff were aware of which residents were on EBP, and correct Personal Protective Equipment (PPE) was used by staff members (CNA 5, CNA 6, CNA 7). [...]
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to notify a resident's physician and responsible party in a timely manner, related to a gastrostomy (g-tube, feeding tube) mechanical malfunction requiring hospital intervention, which resulted in medications and flushes not being given as ordered for 1 of 3 residents reviewed for physician and family notifications. (Resident B) See F693 for additional information on Resident B.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents who were dependent on staff for activities of daily living (ADL's) received bathing/showers at least twice a week for 2 of 3 dependent residents who were reviewed for ADL's. (Residents B and H)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident received the necessary care and services related to medications not administered as ordered by the Physician, for 2 of 15 residents reviewed for quality of care. (Residents B and D)
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, record review, and interview, the facility failed to provide proper feeding tube (gastrostomy tube) (g-tube) care as per professional standards, related to water flushes not completed as ordered, verification of the g-tube placement not completed prior to medication administration, failure to flush the g-tube after each medication was administered, a liquid feeding bag not labeled, dated or timed, and a piston syringe (used for water flushing and other care for the g-tube) not changed daily, for 2 of 3 residents reviewed for feeding tube care. (Residents B and J) See F580 for additional information on Resident B
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident who required nebulizer breathing treatments was assessed prior to, during, and/or after the treatment for effectiveness of the treatment, lung sounds, pulse, oxygen status, and blood pressure status for 1 of 1 resident reviewed for oxygen therapy. (Resident B)
May 9, 2024Complaint inspection · 2 citations
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on record review and interview, the facility failed to ensure dependent residents received the necessary ADL (activities of daily living) care, related to lack of documentation of incontinence care for 3 of 4 residents reviewed for ADL care. (Residents F, G, and H)
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review, and interview, the facility failed to ensure physician's orders were followed related to an incorrect amount of enteral feeding documented and incomplete meal consumption logs for residents with a history of weight loss for 3 of 4 residents reviewed for nutrition. (Residents F, G, and H)
March 22, 2024Standard inspection, Complaint inspection · 9 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure food was stored under sanitary conditions, related to unlabeled and undated food and beverages, and a scoop stored in the dry food storage bin, for 2 of 4 refrigerators reviewed (Main Kitchen), as well as unlabeled and undated staff beverages in 1 of 2 unit refrigerators (Grace Point 2 Unit) observed. This had the potential to affect 103 residents who received food from the kitchen.
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents had Physician's Orders for medications and an assessment to self-administer their own medications, for 2 of 2 residents reviewed for self-administration of medication. (Residents 35 and 101)
- D Ensure residents have reasonable access to and privacy in their use of communication methods.
Inspectors wroteBased on interview, the facility failed to ensure a resident's right to privacy, related to facility staff opening a resident's personal mail, for 1 of 1 residents reviewed for residents' rights. (Resident 35).
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure dependent residents received the necessary ADL (activities of daily living) care, related to unshaven facial hair, lack of incontinence care, and long fingernails, for 3 of 3 residents reviewed for ADL care. (Residents 17, B, and 27)
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents received the necessary care and treatment, related to compression stockings not in place as ordered, a non-pressure skin treatment not completed as ordered, and a fall assessment not completed, for 1 of 1 residents reviewed for edema, 1 of 2 residents reviewed for non-pressure skin conditions, and 1 of 1 resident reviewed for falls. (Residents 64, 52 & 27)
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure pressure ulcer care was provided as ordered and a pressure ulcer was correctly assessed, for 2 of 4 residents reviewed for pressure ulcers. (Residents 49 and B)
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, record review, and interview, the facility failed to complete meal consumption logs for a resident with a history of weight loss, for 1 of 1 resident reviewed for nutrition. (Resident 78)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure infection control practices and standards were maintained, related to staff touching pills during medication administration, for 2 of 5 residents observed during the medication administration observation, and lack of hand hygiene during wound care, for 1 of 4 residents reviewed for pressure ulcers. (Residents 67, 47, and 27)
- D Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Inspectors wroteBased on observation and record review, the facility failed to ensure agency staff were provided adequate orientation to the facility and residents care needs, related to Agency CNA 1 delivering a meal tray to a resident who was NPO (nothing by mouth), for a random observation on the 200 C hall. This had the potential to affect 3 residents residing in the facility who were NPO.
January 31, 2024Complaint inspection · 2 citations
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident who required minimal assistance with showers received bathing at least twice a week, for 1 of 1 resident who required minimal assistance with bathing. (Resident BB)
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents who required extensive to dependent assistance for activities of daily living (ADL's), received bathing/showers at least twice a week, for 2 of 2 residents who require extensive to dependent assistance for ADL's. (Residents DD and EE)
October 26, 2023Complaint inspection · 1 citation
- D Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents received medical records within 48 hours of request for 2 of 3 residents reviewed for medical record requests. (Residents H and J)
Fire safety inspections
29 fire safety citations on file: 13 on March 23, 2026, 7 on February 24, 2025, 9 on March 22, 2024.
Every fire safety citation29 citations
- F Implement emergency and standby power systems.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have elevators that firefighters can control in the event of a fire.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- E Install an approved automatic sprinkler system.
- E Install corridor and hallway doors that block smoke.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Have properly installed electrical wiring and gas equipment.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Install proper backup exit lighting.
- D Have properly located and lighted "Exit" signs.
- F Establish policies and procedures for volunteers.
- F Inspect, test, and maintain automatic sprinkler systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Ensure proper usage of power strips and extension cords.
- E Install corridor and hallway doors that block smoke.
- C Have approved installation, maintenance and testing program for fire alarm systems.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Construct fire resistant interior walls.
- E Install an approved automatic sprinkler system.
- E Ensure proper usage of power strips and extension cords.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| July 24, 2025 | Fine | $25,665 |
| July 24, 2025 | Payment Denial | 9 days from August 16, 2025 |
| February 24, 2025 | Payment Denial | 13 days from April 4, 2025 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.26 | 3.69 | 3.86 |
| Registered nurses | 0.50 | 0.67 | 0.69 |
| All nursing staff on weekends | 2.82 | 3.25 | 3.42 |
| Nurse aides | 1.77 | ||
| Licensed practical nurses | 0.99 | ||
| Nursing staff turnover (share who left in a year) | not reported | 45.9% | 45.8% |
| Registered nurse turnover | not reported | 40.3% | 42.9% |
| Administrators who left | not reported |
CMS expects 3.77 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.45 on weekdays and 2.82 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 7.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.67 in April to June 2025 to 3.26 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.26 | 0.50 | 3.45 | 2.82 | 7.4% | 0 of 90 | 112 |
| Oct to Dec 2025 | 3.40 | 0.46 | 3.54 | 3.04 | 0.0% | 0 of 92 | 115 |
| Apr to Jun 2025 | 3.67 | 0.42 | 3.84 | 3.25 | 5.0% | 0 of 91 | 113 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 11.3 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.7 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.7 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.6 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 19.5 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 8.3 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.8 | 13.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 28.3 | 22.2 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.2 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.7 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 1.4 | 1.8 |
Owners and operators
Legal business name: JACKSON COUNTY SCHNECK MEMORIAL HOSPITAL. CMS links this home to Casa Consulting, a group of 7 nursing homes averaging 1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Jackson County Schneck Memorial Hospital | 5% or greater direct ownership interest | Organization | 100% | 03/01/2013 |
| Bevers, Susan | Managing control - governing body | Individual | 09/01/2020 | |
| Fish, Eric | Managing control - governing body | Individual | 09/01/2020 | |
| Gilliland, Terrence | Managing control - governing body | Individual | 07/01/2012 | |
| Harpe, Brandon | Managing control - governing body | Individual | 09/01/2020 | |
| Kleber, Courtney | Managing control - governing body | Individual | 09/01/2020 | |
| Mann, Deborah | Managing control - governing body | Individual | 02/10/2014 | |
| Markel, Andrew | Managing control - governing body | Individual | 09/01/2020 | |
| McCory, Jack | Managing control - governing body | Individual | 07/01/2012 | |
| Reedy, Matthew | Managing control - governing body | Individual | 07/01/2012 | |
| Smith, Rick | Managing control - governing body | Individual | 07/01/2012 | |
| Storey, Marc | Managing control - governing body | Individual | 01/01/2025 | |
| Crown Point Healthcare LLC | Operational/managerial control | Organization | 03/01/2025 | |
| Biel, Natalie | Operational/managerial control | Individual | 09/05/2023 | |
| Boler, Alisha | Operational/managerial control | Individual | 06/09/2024 | |
| Delinia, Lysette | Operational/managerial control | Individual | 03/01/2025 | |
| Fineman, Joshua | Operational/managerial control | Individual | 11/19/2024 | |
| Fish, Eric | Operational/managerial control | Individual | 09/01/2020 | |
| Mann, Deborah | Operational/managerial control | Individual | 02/10/2014 | |
| Mostrog, Keith | Operational/managerial control | Individual | 06/10/2024 | |
| Siegal, Moshe | Operational/managerial control | Individual | 09/01/2020 | |
| Teodori, Kristine | Operational/managerial control | Individual | 01/01/2017 | |
| White Jones, Tamara | Operational/managerial control | Individual | 09/01/2025 | |
| Bevers, Susan | Trustee of the SNF | Individual | 09/01/2020 | |
| Gilliland, Terrence | Trustee of the SNF | Individual | 07/01/2012 | |
| Harpe, Brandon | Trustee of the SNF | Individual | 09/01/2020 | |
| Kleber, Courtney | Trustee of the SNF | Individual | 09/01/2020 | |
| Mann, Deborah | Trustee of the SNF | Individual | 02/10/2014 | |
| Markel, Andrew | Trustee of the SNF | Individual | 09/01/2020 | |
| McCory, Jack | Trustee of the SNF | Individual | 07/01/2012 | |
| Reedy, Matthew | Trustee of the SNF | Individual | 07/01/2012 | |
| Smith, Rick | Trustee of the SNF | Individual | 07/01/2012 | |
| Storey, Marc | Trustee of the SNF | Individual | 01/01/2025 | |
| Kesser Property LLC | Adp of the SNF | Organization | 06/25/2025 | |
| Biel, Natalie | Adp of the SNF | Individual | 07/03/2025 | |
| Boler, Alisha | Adp of the SNF | Individual | 06/09/2024 | |
| Delinia, Lysette | Adp of the SNF | Individual | 03/01/2025 | |
| Fineman, Joshua | Adp of the SNF | Individual | 11/19/2024 | |
| Mostrog, Keith | Adp of the SNF | Individual | 06/10/2024 | |
| Siegal, Moshe | Adp of the SNF | Individual | 09/01/2020 | |
| Teodori, Kristine | Adp of the SNF | Individual | 01/01/2017 | |
| White Jones, Tamara | Adp of the SNF | Individual | 09/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 34 problems in this area, most recently on March 23, 2026: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 10 problems in this area, most recently on March 23, 2026: "Allow residents to self-administer drugs if determined clinically appropriate."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 6 problems in this area, most recently on March 23, 2026: "Provide and implement an infection prevention and control program."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on March 23, 2026: "Ensure each resident receives an accurate assessment."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.82 hours per resident per day, below the Indiana average of 3.25.
Other nursing homes nearby
- Colonial Nursing Home Crown Point, 5.2 mi · 2 of 5 stars · 35 citations
- Brickyard Healthcare - Merrillville Care Center Merrillville, 5.2 mi · 1 of 5 stars · 36 citations
- Spring Mill Health Campus Merrillville, 5.6 mi · 1 of 5 stars · 40 citations
- Lincolnshire Health & Rehabilitation Center Merrillville, 5.6 mi · 1 of 5 stars · 57 citations
- Ignite Medical Resort Crown Point LLC Crown Point, 5.6 mi · 2 of 5 stars · 45 citations
- Saint Anthony Crown Point, 5.8 mi · 1 of 5 stars · 47 citations
- Casa of Hobart Hobart, 9 mi · 1 of 5 stars · 79 citations
- Waters of Hobart Skilled Nursing Facility, the Hobart, 10.2 mi · 1 of 5 stars · 46 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Crown Point Health Campus's Medicare star rating?
- CMS rates Crown Point Health Campus 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Crown Point Health Campus get at its last inspection?
- 10 health deficiencies at the standard inspection on March 23, 2026. The Indiana average is 7.2.
- Has Crown Point Health Campus been fined?
- Yes. CMS lists 1 fine totaling $25,665 in the last three years.
- Does Crown Point Health Campus accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Crown Point Health Campus?
- CMS lists 42 owners and managers, and links the home to Casa Consulting. Legal business name: JACKSON COUNTY SCHNECK MEMORIAL HOSPITAL.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.