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Rocky Top Care Center

204 Industrial Park Rd Po Box 659, Rocky Top, TN 37769 · Anderson County · (865) 426-2147

117 certified beds, about 83 residents a day · For profit - Corporation · Medicare and Medicaid since 1990

Special Focus Facility candidate Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 445259 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 4, 2026, inspectors cited 3 health deficiencies (the Tennessee average is 4.4, the national average 9.2).

Of 28 health citations since June 2021, 4 were rated as actual harm or immediate jeopardy to residents (4 immediate jeopardy).

CMS lists 1 fine totaling $86,768 in the last three years; the largest was $86,768, and the latest is dated August 22, 2024.

Nurses and nurse aides worked 4.02 hours per resident per day, against 3.80 across Tennessee and 3.86 nationally. Registered nurses accounted for 0.93 of those hours.

45.7% of nursing staff left within the year CMS measured (Tennessee average 48.9%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 28 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
4L
Actual harm
0G
0H
0I
Potential for more than minimal harm
15D
6E
2F
Potential for minimal harm
0A
0B
1C
March 4, 2026Standard inspection · 3 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on facility documentation, observations, and interviews, the facility failed to ensure 2 of 3 microwaves for resident use were maintained in a clean and sanitary condition.
  2. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on facility policy review, medical record review, and interviews, the facility failed to provide resident and resident representative notice of quarterly care plan conferences for 1 resident (Resident #8) of 14 residents and resident representatives interviewed for participation in care plan conferences.
  3. D
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    F813 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2026
    Inspectors wroteBased on facility policy review, medical record review, observations, and interviews, the facility failed to ensure safety requirements were met for food storage for 2 residents (Resident #40 and Resident #17) of 10 resident refrigerators observed.
August 22, 2024Standard inspection, Complaint inspection · 15 citations
  1. L
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · Immediate jeopardy to resident health or safety, widespread · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility policy review, Centers for Disease Control (CDC) recommendations and guidance review, job description review, facility assessment review, Activities of Daily Living (ADL) documentation review, facility staffing schedule review, facility staff time punch records review, medical record review, observations, and interviews, the facility's Administration failed to ensure the residents' personal laundry was handled, stored, processed, and transported in a safe and sanitary manner which had the potential to expose infectious pathogens to 85 of 90 residents whose laundry service was provided by the facility. The facility's Administration failed to provide effective leadership and oversight to ensure COVID-19 positive employees were excluded from work for the required isolation time frame recommended by the CDC. [...]
  2. L
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    F837 · Administration · Immediate jeopardy to resident health or safety, widespread · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility policy review, job description review, facility documentation review, and interview, the facility's Governing Body failed to address the facility's widespread problem of unsafe and unsanitary handling, storing, and processing of the residents' contaminated and potentially hazardous personal laundry, which had the potential to expose infectious pathogens to 85 of 90 residents that utilized the facility provided laundry service. The facility's Governing Body failed to provide effective leadership and oversight of the facility's Administration to ensure COVID-19 positive employees were excluded from work for the required isolation time frame recommended by the Centers of Disease Control (CDC) to control the exposure and spread of COVID-19. [...]
  3. L
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · Immediate jeopardy to resident health or safety, widespread · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility policy review, job description review, facility assessment review, Quality Assurance and Performance Improvement (QAPI) Plan review, QAPI Meeting Minutes review, facility documentation review, and interviews, the facility's QAPI program failed to ensure an effective QAPI program that identified quality deficiencies, implement performance improvement activities to address quality concerns, and perform a root cause analysis related to poor infection control practices. [...]
  4. L
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · Immediate jeopardy to resident health or safety, widespread · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility policy review, facility assessment review, Centers for Disease (CDC) recommendations and guidance review, facility documentation review, medical record review, observations, and interviews, the facility failed to ensure residents' personal laundry was stored in a sanitary condition, and failed to ensure practices to prevent or mitigate the potential spread of infection and communicable disease were maintained through the process of handling, storing, processing, and transporting residents' personal laundry. The facility's non-compliance had the potential to affect 85 of 90 residents who resided in and whose laundry service was provided by the facility. [...]
  5. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility assessment review, medical record review, facility ADL (Activities of Daily Living) documentation review, facility staffing schedule review, facility staffing time punch review, observations, and interviews, the facility failed to maintain adequate staffing levels to ensure 2 residents (Residents #9 and #83) were provided transportation to an outside physician appointment of 4 residents reviewed for transportation needs, and failed to meet the ADL needs (scheduled showers) for 5 residents (Residents #33, #39, #49, #77, and #84 ) of 24 residents reviewed for ADL care.
  6. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility policy review, observation, and interview the facility failed to ensure a dietary aid wore a protective beard covering while working in the kitchen food preparation area which had the potential to affect 90 of 90 residents.
  7. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility policy review, medical record review, observations, and interviews the facility failed to ensure 4 of 10 residents (Residents #34, #10, #57, and #33) were treated with dignity during the lunch meal in the dining room on 8/12/2024 when residents at the same table were not served the meal at the same time.
  8. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to provide Activity of Daily Living (ADL) related to showers for 5 residents (Resident #33, #39, #49, #77, and #84) of 24 residents reviewed for ADL's.
  9. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteReview of the medical record revealed Resident #39 was admitted to the facility on [DATE] with diagnoses including Wernicke's Encephalopathy, Contractures of Left Hip, Left Knee, Right Ankle, Left Ankle, Anxiety Disorder, Dementia, Major Depressive Disorder, Epilepsy, and Peripheral Vascular Disease. Review of a quarterly [NAME] Data Set (MDS) assessment dated [DATE], revealed a BIMS assessment score of 00, which indicated Resident #39 had severe cognitive impairment and was dependent with all ADLS. Review of a comprehensive care plan for Resident #39 dated 7/31/2024, revealed .requires total assistance with ADL self-care performance deficit . Review of the facility ADL documentation for Resident #39 dated 5/1/2024-5/31/2024, revealed the resident received 1 bed bath and 0 showers of 8 scheduled showers during the month of 5/2024. [...]
  10. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility policy review, medical record review, observation, and interview, the facility failed to provide a clean, homelike environment for 1 resident (Resident #77) of 90 residents reviewed for a clean, homelike environment. Review of the facility's policy titled, Residents Rights and Quality of Life, dated 5/1/2012, revealed, .all residents have the right to a dignified existence .with access to services inside and outside the facility .to receive services in a facility environment that is safe, clean and comfortable . Review of the medical record revealed Resident #77 was admitted to the facility on [DATE] with diagnoses including Difficulty Walking, Weakness, and Lack of Coordination. [...]
  11. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility policy review, medical record review, facility investigation documentation review, observations, and interviews, the facility failed to protect the resident's right to be free from physical abuse from another resident for 2 residents (Resident #22 and #54) when Resident #45 punched Resident #22 in the face and when Resident #13 struck Resident #54 twice in the face of 90 residents reviewed for abuse.
  12. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility policy review, medical record review, and interviews, the facility failed to ensure professional standards of practice were followed when transportation was not provided to outpatient scheduled appointments for 2 residents (Resident #9 and Resident #83) of 4 residents reviewed for transportation needs.
  13. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility policy review, observation, and interviews the facility failed to ensure expired medications and medical supplies were not available for resident use in 1 of 2 medication rooms observed.
  14. D
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility policy review, observation, and interview, the facility failed to ensure garbage and refuse were properly contained in 3 of 3 dumpsters (dumpsters A, B, and C).
  15. C
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) September 19, 2024
    Inspectors wroteBased on facility documentation review and interview, the facility failed to complete the facility assessment to accurately reflect the needs and services provided by the facility, which had the potential to affect 90 of 90 residents.
May 15, 2024Complaint inspection · 5 citations
  1. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on facility policy review, medical record review, facility investigations, and interviews, the facility failed to ensure allegations of abuse were reported to the state agency within 2 hours for 6 residents (Residents #1, #3, #4, #22, #11, and #12) of 21 residents reviewed for abuse.
  2. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on facility policy review, medical record review, facility investigation review, and interviews, the facility failed to ensure thorough investigations were conducted for 1 resident (Resident #13) of 3 residents reviewed for injuries of unknown origin and for 5 residents (Residents #11, #12, #1, #3, and #4 and #22) of 21 residents reviewed for abuse.
  3. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on facility policy review, medical record review, facility investigation review, and interviews, the facility failed to protect 2 residents (Resident #1 and Resident #3) from verbal abuse and failed to protect and prevent resident to resident abuse between 4 residents (Resident #27 and #28 and Resident #4 and Resident #22) of 21 residents reviewed for abuse.
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on facility policy review, medical record review, and interviews, the facility failed to revise a comprehensive care plan for 4 residents (Residents #3, #1, #4, and #22) of 21 care plans reviewed following abuse and allegations abuse.
  5. D
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    F851 · Administration · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 19, 2024
    Inspectors wroteBased on review of the Quarterly Payroll Based Journal (PBJ) report and interview, the facility failed to report PBJ data for the 3rd and 4th Quarters in 2022 and the 1st and 2nd Quarters in 2023.
June 23, 2021Standard inspection · 5 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 19, 2021
    Inspectors wroteBased on medical record review and interview, the facility failed to provide notice to the next of kin for 1 resident (#328) of 2 residents reviewed for notification of change of condition.
  2. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 19, 2021
    Inspectors wroteBased on facility policy review, medical record review, facility investigation review, and interview, the facility failed to ensure 2 residents ( #23 and #8) were free from physical abuse of 11 residents reviewed for abuse.
  3. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 19, 2021
    Inspectors wroteBased on facility policy review, observation, and interview the facility failed to maintain infection control during a dressing change for 1 resident (#12) of 2 residents observed for wound care.
  4. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 19, 2021
    Inspectors wroteBased on medical record review, facility documentation review, facility investigation review and interview, the facility failed to ensure resident supervision for 1 resident (Resident #8) of 5 residents reviewed for adequate supervision.
  5. D
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 19, 2021
    Inspectors wroteBased on review of a facility document, and interview, the facility failed to provide the minimum requirement of 8 hours of Registered Nurse (RN) staffing on 4 days of 83 days reviewed between the period of 4/1/2021 and 6/22/2021.

Fire safety inspections

8 fire safety citations on file: 4 on March 4, 2026, 4 on August 22, 2024.

Every fire safety citation8 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · March 4, 2026 · Corrected (the home has a date of correction)
  2. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · March 4, 2026 · Corrected (the home has a date of correction)
  3. D
    Provide properly protected cooking facilities.
    K 324 · March 4, 2026 · Corrected (the home has a date of correction)
  4. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 4, 2026 · Corrected (the home has a date of correction)
  5. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · August 22, 2024 · Corrected (the home has a date of correction)
  6. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 22, 2024 · Corrected (the home has a date of correction)
  7. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · August 22, 2024 · Corrected (the home has a date of correction)
  8. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · August 22, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
August 22, 2024Fine $86,768

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeTennesseeUnited States
All nursing staff (RN, LPN and aides)4.023.803.86
Registered nurses0.930.600.69
All nursing staff on weekends3.633.313.42
Nurse aides2.06
Licensed practical nurses1.02
Nursing staff turnover (share who left in a year)45.7%48.9%45.8%
Registered nurse turnover44.4%43.2%42.9%
Administrators who left2

CMS expects 3.32 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.18 on weekdays and 3.63 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.25 in April to June 2025 to 4.02 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.020.934.183.63 1.8%0 of 9083
Oct to Dec 20253.960.894.073.69 1.6%0 of 9282
Jul to Sep 20253.490.803.633.13 0.9%0 of 9285
Apr to Jun 20253.250.673.362.96 1.0%0 of 9188
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Tennessee, Jan to Mar 20263.750.563.953.274.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Tennessee

JobMedianMiddle halfEmployed
Tennessee, all employers
CNAs (nursing assistants)$18.27$17.09 to $19.6627,040
LPNs and LVNs$28.31$23.64 to $30.1220,830
Registered nurses$39.18$36.28 to $45.7972,200
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeTennesseeUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.714.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.30.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
2.81.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
4.63.43.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.71.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
12.417.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.95.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
13.916.915.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.31.71.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.01.61.8

Owners and operators

Legal business name: ROCKY TOP OPERATIONS LLC.

NameRoleTypeShareSince
Jetty Operations Holdings LLC5% or greater direct ownership interestOrganization100%05/01/2024
Jetty Core Holdings LLC5% or greater indirect ownership interestOrganization05/01/2024
Jetty Operations Holdings LLC5% or greater indirect ownership interestOrganization05/01/2024
Ratner, Eran5% or greater indirect ownership interestIndividual05/01/2024
Core LTC Services LLCOperational/managerial controlOrganization05/01/2024
Merkle, MaryOperational/managerial controlIndividual06/01/2024
Nee, StephenOperational/managerial controlIndividual05/01/2024
Ratner, EranOperational/managerial controlIndividual05/01/2024
Unterborn, CherylOperational/managerial controlIndividual02/03/2025
204 Industrial Park Propco, LLCAdp of the SNFOrganization01/09/2025
Core LTC Services LLCAdp of the SNFOrganization01/09/2025
Lawrence, RichardAdp of the SNFIndividual06/01/2024
Merkle, MaryAdp of the SNFIndividual06/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 5 problems in this area, most recently on August 22, 2024: "Administer the facility in a manner that enables it to use its resources effectively and efficiently."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on August 22, 2024: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  3. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on March 4, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on March 4, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  5. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

Other nursing homes nearby

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Common questions

What is Rocky Top Care Center's Medicare star rating?
CMS rates Rocky Top Care Center 1 out of 5 stars overall, with 1 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Rocky Top Care Center get at its last inspection?
3 health deficiencies at the standard inspection on March 4, 2026. The Tennessee average is 4.4.
Has Rocky Top Care Center been fined?
Yes. CMS lists 1 fine totaling $86,768 in the last three years.
Does Rocky Top Care Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Rocky Top Care Center?
CMS lists 13 owners and managers. Legal business name: ROCKY TOP OPERATIONS LLC.

Sources

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