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Cypress Cove Care Center

200 Alabama Avenue, Muscle Shoals, AL 35661 · Colbert County · (256) 381-4330

90 certified beds, about 79 residents a day · For profit - Corporation · Medicare and Medicaid since 1987

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 015392 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on January 9, 2020, inspectors cited 1 health deficiency (the Alabama average is 4, the national average 9.2).

None of its 4 health citations since March 2018 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.33 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 1.07 of those hours.

38.0% of nursing staff left within the year CMS measured (Alabama average 46.9%).

CMS links it to Genesis Healthcare, an affiliated group of 184 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
3D
0E
1F
Potential for minimal harm
0A
0B
0C
January 9, 2020Standard inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 13, 2020
    Inspectors wroteBased on observation, interviews, medical record review, and review of a facility policy titled, Hand Hygiene, the facility failed to ensure: 1) a Registered Nurse (RN), Employee Identifier (EI) #1, washed her hands or used hand sanitizer after she checked Resident Identifier (RI) #34's oxygen saturation, prior to putting on gloves to administer RI #34's oral inhaler. Further, EI #1 did not wash hands or remove her gloves, prior to administering RI #34's inhalation medication via breathing pipe; and 2) a Certified Nursing Assistant (CNA), EI #3, washed or sanitized her hands while feeding two residents, RI #26 and RI #66, at the same time during a lunch observation on 1/9/2020. This affected one of four Licensed Nurses observed during medication administration pass, one of four residents observed during medication administration pass, and one of five dining room observations.
December 13, 2018Standard inspection · 0 citations
March 22, 2018Standard inspection · 3 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 26, 2018
    Inspectors wroteBased on observation, interviews and record review, the facility failed to ensure staff: 1) labeled commercially prepared milkshakes with a use-by date after thawed; 2) labeled thickened juice after opening with a use-by date, and discarded each in a timely manner; and 3) were able to accurately calibrate food thermometers prior to use. These findings had the potential to affect 82 residents who received meals and/or supplements from the facility at the time the survey. Findings Include: The facility policy regarding Labeling and Dating provides the following guidelines: All foods should be dated upon receipt before being stored. Food labels must include: The food item name The date of preparation/receipt/removal from freezer Items that are removed from a labeled case in the freezer and placed in the refrigerator for thawing should be labeled with the date of removal from the freezer. [...]
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 26, 2018
    Inspectors wroteBased on observation, interview and review of the Task List Report, the facility failed to ensure nail care was provided as needed for Resident Identifier (RI) #187. This affected one of 20 sampled residents, dependent upon staff for the provision of nail and hygiene care. Findings Include: RI #187 was admitted to the facility on [DATE] with diagnoses including Cerebral Infarction, Ataxia, Dysphagia, and Unspecified Dementia without Behavioral Disturbance. The admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 03/09/18, identified RI #187 as being in need of supervision with the support of one staff member for personal hygiene needs, including hand care. The resident was acknowledged in the 03/02/18 care plan to require assistance with or/total dependence upon staff for care in personal hygiene due to generalized weakness and dementia. [...]
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 26, 2018
    Inspectors wroteBased on observations, interviews, medical record reviews and reviews of facility policies titled, Standard Precautions and Hand Hygiene, the facility failed to ensure licensed staff: 1. washed hands before applying gloves for Resident Identifier (RI) #22, 2. washed hands before applying gloves for RI #180, 3. did not turn off faucet with bare hands after handwashing for RI #46, and 4. washed hands before applying gloves during RI #62's wound care and did not return a bottle of wound cleanser to the treatment cart that was placed on RI #62's bathroom sink. These deficient practices affected RI #22, RI #46, RI #180, three of six residents observed during the medication administration observation and RI #62, one of one residents observed during wound care. Findings Include: 1.) A review of a facility policy titled, Standard Precautions with a revision date of 11/28/17, revealed: .3. [...]

Fire safety inspections

12 fire safety citations on file: 3 on January 9, 2020, 4 on December 13, 2018, 5 on March 22, 2018.

Every fire safety citation12 citations
  1. D
    Install corridor and hallway doors that block smoke.
    K 363 · January 9, 2020 · Corrected (the home has a date of correction)
  2. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · January 9, 2020 · Waiver
  3. D
    Have proper medical gas storage and administration areas.
    K 923 · January 9, 2020 · Corrected (the home has a date of correction)
  4. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · December 13, 2018 · Corrected (the home has a date of correction)
  5. D
    Install corridor and hallway doors that block smoke.
    K 363 · December 13, 2018 · Corrected (the home has a date of correction)
  6. D
    Meet requirements for the use and maintenance of medical gas equipment.
    K 922 · December 13, 2018 · Corrected (the home has a date of correction)
  7. C
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · December 13, 2018 · Corrected (the home has a date of correction)
  8. E
    Install corridor and hallway doors that block smoke.
    K 363 · March 22, 2018 · Corrected (the home has a date of correction)
  9. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 22, 2018 · Corrected (the home has a date of correction)
  10. D
    Provide properly protected cooking facilities.
    K 324 · March 22, 2018 · Corrected (the home has a date of correction)
  11. D
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · March 22, 2018 · Corrected (the home has a date of correction)
  12. C
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · March 22, 2018 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeAlabamaUnited States
All nursing staff (RN, LPN and aides)3.333.883.86
Registered nurses1.070.650.69
All nursing staff on weekends2.833.263.42
Nurse aides1.74
Licensed practical nurses0.52
Nursing staff turnover (share who left in a year)38.0%46.9%45.8%
Registered nurse turnover25.0%39.5%42.9%
Administrators who left0

CMS expects 3.53 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.53 on weekdays and 2.83 on weekends, 20% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.28 in April to June 2025 to 3.33 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.331.073.532.83 0.5%0 of 9079
Oct to Dec 20253.251.053.432.80 0.0%0 of 9276
Jul to Sep 20253.270.993.482.73 0.2%0 of 9274
Apr to Jun 20253.280.893.472.79 0.0%0 of 9174
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Alabama, Jan to Mar 20263.880.634.133.270.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Alabama

JobMedianMiddle halfEmployed
Alabama, all employers
CNAs (nursing assistants)$16.41$14.45 to $17.4925,250
LPNs and LVNs$27.42$23.15 to $29.7111,580
Registered nurses$37.06$30.53 to $40.0954,340
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeAlabamaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.312.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.42.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.23.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.02.01.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
13.112.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.35.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.721.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
19.024.823.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.111.312.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.72.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.01.71.8

Owners and operators

Legal business name: SUNBRIDGE HEALTHCARE LLC. CMS links this home to Genesis Healthcare, a group of 184 nursing homes averaging 2.3 stars overall.

NameRoleTypeShareSince
Genesis Holdings LLC5% or greater direct ownership interestOrganization100%02/02/2015
Fc-Gen Operations Investment LLC5% or greater indirect ownership interestOrganization12/01/2012
Gen Operations I LLC5% or greater indirect ownership interestOrganization12/01/2012
Gen Operations II LLC5% or greater indirect ownership interestOrganization12/01/2012
Genesis Healthcare Inc5% or greater indirect ownership interestOrganization02/02/2015
Genesis Healthcare LLC5% or greater indirect ownership interestOrganization12/01/2012
Sun Healthcare Group Inc5% or greater indirect ownership interestOrganization02/02/2015
Whitman, Arnold5% or greater indirect ownership interestIndividual12/01/2012
Berg, MichaelCorporate officerIndividual12/01/2012
Bridgeford, LauraCorporate officerIndividual06/01/2024
Mendelson, AviCorporate officerIndividual06/01/2024
Morris, DianeOperational/managerial controlIndividual04/01/2024
Mostafavi Naeini, BardyaOperational/managerial controlIndividual06/01/2024
Quigley, MaryOperational/managerial controlIndividual02/27/2023
Mostafavi Naeini, BardyaAdp of the SNFIndividual04/01/2024
Quigley, MaryAdp of the SNFIndividual02/18/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on January 9, 2020: "Provide and implement an infection prevention and control program."
  2. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on March 22, 2018: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on March 22, 2018: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  4. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.83 hours per resident per day, below the Alabama average of 3.26.

Other nursing homes nearby

Alabama contacts for a concern about a nursing home

These are the official offices in Alabama. NursingHomeClear cannot take or act on complaints.

Common questions

What is Cypress Cove Care Center's Medicare star rating?
CMS rates Cypress Cove Care Center 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Cypress Cove Care Center get at its last inspection?
1 health deficiency at the standard inspection on January 9, 2020. The Alabama average is 4.
Has Cypress Cove Care Center been fined?
CMS lists no fines in the last three years.
Does Cypress Cove Care Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Cypress Cove Care Center?
CMS lists 16 owners and managers, and links the home to Genesis Healthcare. Legal business name: SUNBRIDGE HEALTHCARE LLC.

Sources

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