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Glenwood Center

211 Ana Drive, Florence, AL 35630 · Lauderdale County · (256) 766-8963

125 certified beds, about 111 residents a day · For profit - Corporation · Medicare and Medicaid since 1976

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
2 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 015147 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 28, 2024, inspectors cited 11 health deficiencies (the Alabama average is 4, the national average 9.2).

None of its 15 health citations since November 2018 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.06 hours per resident per day, against 3.88 across Alabama and 3.86 nationally. Registered nurses accounted for 0.63 of those hours.

52.8% of nursing staff left within the year CMS measured (Alabama average 46.9%).

CMS links it to Genesis Healthcare, an affiliated group of 184 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
1E
3F
Potential for minimal harm
0A
0B
1C
February 28, 2024Standard inspection, Complaint inspection · 11 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 2, 2024
    Inspectors wroteBased on observation, interview, the facility's Diet Type Report, the 2022 Food Code, the facility's Labeling and Dating Inservice, and the facility's policies for Food Storage: Cold Foods and Meal Distribution; the facility failed to ensure thawed nutritional shakes had Use By dates, two shelves in the Walk-in Freezer were at least six inches from the floor, cups being used for Dinner service on 02/25/2024 were not placed rim down directly atop a cart with spillage upon it, and two gallons of milk, with a manufacturer's date of 02/26/2024, were not labeled with a Use By date of 02/29/2024, This had the potential to affect 117 of 117 residents receiving meals from the facility kitchen.
  2. F
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 2, 2024
    Inspectors wroteBased on observation, interview, the facility's Diet Type Report, the 2022 Food Code, and the facility's maintenance work orders; the facility failed to maintain the Walk-in Freezer door in working order. This had the potential to affect 117 of 117 residents receiving meals from the facility kitchen.
  3. E
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 2, 2024
    Inspectors wroteBased on observation, interview, the facility's Diet Type Report, the facility's Tuesday, Week 2 Menu, the facility's Portion Control Chart, and the facility's policy, Menus; the facility failed to ensure 4-ounce portions of Applesauce were prepared for service to the Dysphagia Advanced Diets and the Pureed Diets prior to Lunch on 02/27/2024. This had the potential to affect 35 of 117 residents receiving meals from the kitchen.
  4. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 2, 2024
    Inspectors wroteBased on observations, interviews, and a facility document titled RESIDENT RIGHTS UNDER FEDERAL LAW the facility failed to provide necessary maintenance services to maintain Resident Identifier (RI) #26's bathroom and a chair in the sitting area of the 300 hall in good repair. This had the potential to affect RI #26 one of 24 sampled residents and residents residing on the 300 hall.
  5. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 2, 2024
    Inspectors wroteBased on resident record review, interview, and review of a facility policy titled Person-Centered Care Plan, the facility failed to develop a care plan specific for Urinary Tract Infection (UTI), when Resident Identified (RI) #16 was admitted to the facility with a UTI and antibiotic treatment. This had the potential to affect RI #16, one of three residents sampled for UTI.
  6. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2024
    Inspectors wroteBased on interviews and review of resident records, and a facility policy titled Skin Integrity and Wound Management, the facility failed to ensure Licensed Practical Nurse (LPN) #21 did not apply an Opti-foam dressing to Resident Identifier (RI) #13's sacral wound without a physician's order. On 02/27/2024 an Opti-foam dressing was observed being removed from RI #13's sacrum. The physician's order for wound care directed staff to apply moisture barrier cream to the wound. This had the potential to affect RI #13, one of two residents observed for wound care.
  7. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 2, 2024
    Inspectors wroteBased on observations, interviews, resident record review, and review of a facility policy titled Activities of Daily Living (ADLs), the facility failed to provide a shower and clean clothes for Resident Identifier (RI) #26, as observed during the survey. RI #26 was observed wearing the same clothing on 4 of 4 days of the survey, 02/25/2024 through 02/28/2024. This had the potential to affect one of ten residents sampled for activities of daily living.
  8. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 2, 2024
    Inspectors wroteBased on observations, interviews, resident record review, and review of Fundamentals of Nursing Tenth Edition and review of facility procedures titled CATHETER: INDWELLING URINARY-CARE OF and PERINEAL CARE, the facility failed to ensure Resident Identifier (RI) #73, a resident with a history of Urinary Tract Infection (UTI), had a urinary catheter and drainage bag maintained in a manner to prevent infection and received incontinent care in a manner to prevent infection. On 02/27/2024, RI #73's catheter tubing was observed twisted and touching the bottom of the overbed table and bed; and on 02/28/2024 Certified Nursing Assistant (CNA) #12 and CNA #13 left bowel movement on RI #73's perineum after care had been provided. This had the potential to affect RI #73, one of five residents sampled for catheter use.
  9. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 2, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure Resident Identifier (RI) #90's nebulizer mouthpiece was stored in a covering on three of four days of the survey. This deficient practice had the potential to affect one of one resident sampled for nebulizer administration.
  10. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 2, 2024
    Inspectors wroteBased on observation, interviews and review of a facility policy titled Linen Handling, the facility failed to ensure a Certified Nursing Assistant (CNA) #11 did not place soiled linens on the floor while providing morning care and pericare. This was observed on 02/28/2024 and had the potential to affect Resident Identifier (RI) #44 one of 24 sampled residents.
  11. C
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    F809 · Nutrition and Dietary · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) April 2, 2024
    Inspectors wroteBased on interview, the facility's Diet Type Report, the 02/27/2024 Resident Council Meeting, and the facility's Meal Times schedule; the facility failed to ensure the period of time between Dinner and Breakfast did not exceed 14 hours. This had the potential to affect 117 of 117 residents receiving meals from the facility's kitchen.
January 23, 2020Standard inspection · 1 citation
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) February 10, 2020
    Inspectors wroteBased on observations, interview, review of facility documents titled, Use By Dating Guideline and Cleaning Procedure Mixer, the facility failed to ensure: 1. outdated thickened apple juice was not stored in the emergency food supply and 2. the food mixer was clean and free from food particles between uses. These failures had the potential to affect 108 of 108 residents who received meals from the kitchen. Findings Include: 1)The facility policy titled, Use By Dating Guidelines, dated 05/01/11, . The manufacturer's expiration date, when available, is the use by for unopened items . On 01/21/20 at 02:19 p.m., the surveyor and Employee Identifier (EI) #1, Dietary Account Manager, observed the following food items in the emergency food supply five honey like consistency thickened apple juice 46 ounce boxes with a use by date of 12/25/19. [...]
November 8, 2018Standard inspection · 3 citations
  1. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 13, 2018
    Inspectors wroteBased on interview, medical record review and review of a facility policy titled, Person-Centered Care Plan, the facility failed to ensure Resident Identifier (RI) #61 and RI #65's care plans regarding code status were revised to reflect RI #61 and RI #65's DNR (Do Not Resuscitate) decision. This affected RI #61 and RI #65, two of 32 residents whose care plans were reviewed for code status. Findings Include: A review of a facility policy titled, Person-Centered Care Plan, with a Revision Date 03/01/18, documented: .7. Care plans will be: .7.2 Reviewed and revised by the interdisciplinary team after each assessment, including both the comprehensive and quarterly review assessments, and as needed to reflect the response to care and changing needs and goals; . 1.) RI #61 was readmitted to the facility on [DATE]. [...]
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 13, 2018
    Inspectors wroteBased on observation, interview, medical record review and review of Potter and [NAME], Fundamentals of Nursing, the facility failed to ensure Resident Identifier (RI) #27's physician's order was followed to change his/her oxygen tubing weekly. This affected RI #27, one of 32 residents whose orders were reviewed. Findings Include: A review of Potter and [NAME], Fundamentals of Nursing, Ninth Edition, Chapter 23, Legal Implications in Nursing Practice, page 311, revealed: .Health Care Providers' Orders .Nurses follow health care providers' orders unless they believe that the orders are in error . RI #27 was readmitted to the facility on [DATE] with diagnoses including, Dependence on Supplemental Oxygen. A review of RI #27's physician's orders revealed: .11/2/2017 Change oxygen circuit weekly every night shift every Sunday . [...]
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 13, 2018
    Inspectors wroteBased on observation, interview and review of a facility policy titled, Storage and Expiration Dating of Medications, Biologicals, Syringes and Needles, the facility failed to ensure expired medications and medical supplies were not stored in a medication room on the long term care unit. This deficient practice affected one of three medication storage rooms in the facility. Findings Include: A review of a facility policy titled, Storage and Expiration Dating of Medications, Biologicals, Syringes and Needles, with a Revision Date 10/31/16, revealed: .4. Facility should ensure that medications and biologicals that: (1) have an expired date on the label; (2) have been retained longer than recommended by the manufacturer or supplier guidelines; .are stored separate from other medications until destroyed or returned to the pharmacy or supplier. [...]

Fire safety inspections

17 fire safety citations on file: 6 on February 28, 2024, 7 on January 23, 2020, 4 on November 8, 2018.

Every fire safety citation17 citations
  1. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 28, 2024 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 28, 2024 · Corrected (the home has a date of correction)
  3. F
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · February 28, 2024 · Corrected (the home has a date of correction)
  4. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 28, 2024 · Corrected (the home has a date of correction)
  5. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · February 28, 2024 · Corrected (the home has a date of correction)
  6. D
    Provide properly protected cooking facilities.
    K 324 · February 28, 2024 · Corrected (the home has a date of correction)
  7. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · January 23, 2020 · Corrected (the home has a date of correction)
  8. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · January 23, 2020 · Corrected (the home has a date of correction)
  9. E
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · January 23, 2020 · Corrected (the home has a date of correction)
  10. D
    Provide properly protected cooking facilities.
    K 324 · January 23, 2020 · Corrected (the home has a date of correction)
  11. D
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · January 23, 2020 · Corrected (the home has a date of correction)
  12. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · January 23, 2020 · Corrected (the home has a date of correction)
  13. D
    Have proper medical gas storage and administration areas.
    K 923 · January 23, 2020 · Corrected (the home has a date of correction)
  14. E
    Install an approved automatic sprinkler system.
    K 351 · November 8, 2018 · Corrected (the home has a date of correction)
  15. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · November 8, 2018 · Corrected (the home has a date of correction)
  16. D
    Install corridor and hallway doors that block smoke.
    K 363 · November 8, 2018 · Corrected (the home has a date of correction)
  17. D
    Ensure proper usage of power strips and extension cords.
    K 920 · November 8, 2018 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeAlabamaUnited States
All nursing staff (RN, LPN and aides)3.063.883.86
Registered nurses0.630.650.69
All nursing staff on weekends2.643.263.42
Nurse aides1.72
Licensed practical nurses0.71
Nursing staff turnover (share who left in a year)52.8%46.9%45.8%
Registered nurse turnover42.1%39.5%42.9%
Administrators who left0

CMS expects 3.99 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.23 on weekdays and 2.64 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.22 in April to June 2025 to 3.06 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.060.633.232.64 0.8%0 of 90111
Oct to Dec 20253.120.683.262.76 1.0%0 of 92103
Jul to Sep 20253.130.773.312.67 0.0%0 of 92102
Apr to Jun 20253.220.763.442.68 0.0%0 of 91100
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Alabama, Jan to Mar 20263.880.634.133.270.9%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeAlabamaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
10.412.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.40.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.42.41.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.33.33.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
3.22.01.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
17.412.114.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
8.85.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
13.021.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
25.924.823.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.311.312.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.32.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.71.8

Owners and operators

Legal business name: 211 213 ANA DRIVE OPERATIONS LLC. CMS links this home to Genesis Healthcare, a group of 184 nursing homes averaging 2.3 stars overall.

NameRoleTypeShareSince
Genesis Operations VI LLC5% or greater direct ownership interestOrganization100%07/14/2014
Fc-Gen Operations Investment LLC5% or greater indirect ownership interestOrganization02/02/2015
Gen Operations I LLC5% or greater indirect ownership interestOrganization02/02/2015
Gen Operations II LLC5% or greater indirect ownership interestOrganization07/14/2014
Genesis Healthcare Inc5% or greater indirect ownership interestOrganization02/02/2015
Genesis Healthcare LLC5% or greater indirect ownership interestOrganization02/02/2015
Genesis Holdings LLC5% or greater indirect ownership interestOrganization02/02/2015
Ghc Holdings LLC5% or greater indirect ownership interestOrganization07/14/2014
Sun Healthcare Group Inc5% or greater indirect ownership interestOrganization02/02/2015
Whitman, Arnold5% or greater indirect ownership interestIndividual02/02/2015
Berg, MichaelCorporate officerIndividual03/02/2015
Bridgeford, LauraCorporate officerIndividual06/01/2024
Mendelson, AviCorporate officerIndividual06/01/2024
Davis, ChristineOperational/managerial controlIndividual03/01/2024
Morris, DianeOperational/managerial controlIndividual04/01/2024
Narmore, VanessaOperational/managerial controlIndividual03/01/2024
Morris, DianeIndividual is an owner, partner or trustee of any ADP of the SNFIndividual08/29/2025
Genesis Administrative Services LLCAdp of the SNFOrganization06/01/2024
Davis, ChristineAdp of the SNFIndividual02/04/2025
Narmore, VanessaAdp of the SNFIndividual02/04/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on February 28, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on February 28, 2024: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on February 28, 2024: "Provide care and assistance to perform activities of daily living for any resident who is unable."
  4. Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 1 problem in this area, most recently on February 28, 2024: "Keep all essential equipment working safely."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.64 hours per resident per day, below the Alabama average of 3.26.

Other nursing homes nearby

Alabama contacts for a concern about a nursing home

These are the official offices in Alabama. NursingHomeClear cannot take or act on complaints.

Common questions

What is Glenwood Center's Medicare star rating?
CMS rates Glenwood Center 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Glenwood Center get at its last inspection?
11 health deficiencies at the standard inspection on February 28, 2024. The Alabama average is 4.
Has Glenwood Center been fined?
CMS lists no fines in the last three years.
Does Glenwood Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Glenwood Center?
CMS lists 20 owners and managers, and links the home to Genesis Healthcare. Legal business name: 211 213 ANA DRIVE OPERATIONS LLC.

Sources

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