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Cypress Point Nursing & Rehabilitation Center
4910 Airline Drive, Bossier City, LA 71111 · Bossier County · (318) 747-2700
142 certified beds, about 137 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1997
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195452 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 30, 2025, inspectors cited 5 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
None of its 9 health citations since June 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.67 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.49 of those hours.
47.6% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
CMS links it to Central Management Company, an affiliated group of 21 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
July 30, 2025Standard inspection · 5 citations
- F Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Inspectors wroteBased on observations and interviews, the facility failed to post address and telephone numbers of pertinent state agencies in a form and manner accessible and understandable to residents/resident representatives.
- E Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on record reviews and interview, the facility failed to provide to the resident and/or the resident representative (RP) written notice which specified the reason for transfer, effective date, location and statement of the resident's appeal rights, and duration of the bed hold policy for 4 (#10, #52, #116 and #147) of 4 (#10, #52, #116 and #147) residents reviewed for transfer/discharge.
- E Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and interview, the facility failed to refer a resident with newly evident or possible severe mental disorder, intellectual disability, or a related condition for a Level II PASARR (Pre-admission Screening and Resident Review) services for 1 (#3) of 6 (#3, #7, #13, #15, #34, and #135) residents reviewed for PASARR.This failure had the potential for residents to not be provided with specialized rehabilitation services, causing feelings of boredom, hopelessness and a diminished quality of life.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record reviews, observations and interviews, the facility failed to provide services that met professional standards for 2 (#9 and #105) of 6 (#9, #22, #25, #52, #105, and #132) residents reviewed for accident hazards and supervision. The facility failed to ensure safe medication administration practices by leaving medication at the bedside.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on record reviews, observations and interviews, the facility failed to provide respiratory care consistent with professional standards of practice for 2 (#116 and #139) of 3 (#116, # 39, and #141) residents reviewed for respiratory services. The facility failed to ensure respiratory supplied were stored properly.
June 26, 2024Standard inspection · 3 citations
- E Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on record reviews, observations, and interviews the facility failed to provide appropriate treatment and services for 3 (#1, #19 and #34) of 3 (#1, #19, and #34) residents reviewed for tube feeding. The facility failed to ensure the tube feeding container was labeled with the time it was started.
- E Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on record reviews and interviews the facility failed to ensure 1 (# 62) of 1 resident reviewed for pain management received the treatment and care consistent with professional standards of practice and in accordance with the resident's Comprehensive Plan of Care. The facility failed to perform daily pain assessments including monitoring for worsening of pain symptoms.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, observations, and interviews the facility failed to ensure an appropriate intervention was utilized for 1 (Resident #23) of 2 (#23 and #56) residents reviewed for falls by failing to ensure landing strips were in place at Resident #23's bedside. Review of the facility's Fall Prevention Program policy (not dated) revealed in part: Policy: It is the policy of the facility to promote safety, dignity, and overall quality of life for residents. A safe and hazard free environment, as possible, will be provided as well. It is our goal to prevent falls by enabling staff to recognize those residents who have been identified as high risk for potential falls so appropriate interventions can be implemented. We also hope to decrease the risk of injury when falls cannot be prevented. g. Plan of Care: [...]
June 29, 2023Standard inspection · 1 citation
- E Post nurse staffing information every day.
Inspectors wroteBased on observation and interviews the facility failed to ensure the nurse staffing data was posted daily at the beginning of each shift. The facility failed to ensure the nurse staffing data was readily accessible to residents and visitors. The facility had a total census of 114 residents.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.67 | 3.76 | 3.86 |
| Registered nurses | 0.49 | 0.31 | 0.69 |
| All nursing staff on weekends | 3.22 | 3.21 | 3.42 |
| Nurse aides | 2.21 | ||
| Licensed practical nurses | 0.97 | ||
| Nursing staff turnover (share who left in a year) | 47.6% | 47.6% | 45.8% |
| Registered nurse turnover | 36.8% | 41.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.65 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.85 on weekdays and 3.22 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.86 in April to June 2025 to 3.67 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.67 | 0.49 | 3.85 | 3.22 | 0.0% | 0 of 90 | 137 |
| Oct to Dec 2025 | 3.92 | 0.50 | 4.14 | 3.35 | 0.0% | 0 of 92 | 138 |
| Jul to Sep 2025 | 3.85 | 0.48 | 4.06 | 3.32 | 0.0% | 0 of 92 | 138 |
| Apr to Jun 2025 | 3.86 | 0.45 | 4.09 | 3.27 | 0.0% | 0 of 91 | 138 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 20.7 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.5 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 3.8 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.0 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.8 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.2 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.6 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.7 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.6 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.2 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.2 | 2.7 | 1.8 |
Owners and operators
Legal business name: CYPRESS POINT NURSING & REHABILITATION CENTER, LLC. CMS links this home to Central Management Company, a group of 21 nursing homes averaging 2.8 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Kisatchie Corporation | 5% or greater direct ownership interest | Organization | 51% | 06/01/1997 |
| Prico, Inc | 5% or greater direct ownership interest | Organization | 49% | 06/01/1997 |
| Maumalanga, Holly | 5% or greater indirect ownership interest | Individual | 6% | 03/31/2025 |
| Zimmerman, Freda | 5% or greater indirect ownership interest | Individual | 12% | 03/31/2025 |
| Hancock Whitney Bank | 5% or greater mortgage interest | Organization | 03/01/2023 | |
| Central Management Company, LLC | Operational/managerial control | Organization | 12/01/1997 | |
| Price, Teddy | Operational/managerial control | Individual | 03/01/2025 | |
| Central Management Company, LLC | Adp of the SNF | Organization | 12/01/1997 | |
| Kisatchie Corporation | Adp of the SNF | Organization | 06/01/1997 | |
| Prico, Inc | Adp of the SNF | Organization | 06/01/1997 | |
| Bolwahnn, Sheila | Adp of the SNF | Individual | 12/01/2008 | |
| Cantrell, Jeffrey Lee | Adp of the SNF | Individual | 10/01/2013 | |
| Maumalanga, Holly | Adp of the SNF | Individual | 03/31/2025 | |
| Price, Teddy | Adp of the SNF | Individual | 03/01/2025 | |
| Rogers, Dawn | Adp of the SNF | Individual | 12/01/1997 | |
| Shelton, James | Adp of the SNF | Individual | 12/01/1997 | |
| Zimmerman, Freda | Adp of the SNF | Individual | 03/31/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on July 30, 2025: "Provide safe and appropriate respiratory care for a resident when needed."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on July 30, 2025: "Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on July 30, 2025: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 1 problem in this area, most recently on June 29, 2023: "Post nurse staffing information every day."
Other nursing homes nearby
- Old Brownlee Community Care Center Bossier City, 0.7 mi · 5 of 5 stars · 8 citations
- Adira Medical Resort Bossier City, 0.8 mi · 1 of 5 stars · 36 citations
- Heritage Manor Health & Rehab Bossier City, 3 mi · 1 of 5 stars · 68 citations
- Pilgrim Manor Skilled Nursing and Rehabilitation Bossier City, 3.9 mi · 1 of 5 stars · 22 citations
- Highland Place Rehab and Nursing Center Shreveport, 6.8 mi · 1 of 5 stars · 74 citations
- Northwest Louisiana Veterans Home Bossier City, 7 mi · 4 of 5 stars · 6 citations
- Harmony House Nursing and Rehabilitation Center, I Shreveport, 7.3 mi · 5 of 5 stars · 9 citations
- Southern Oaks Nursing & Rehabilitation Center Shreveport, 8.1 mi · 3 of 5 stars · 13 citations
Louisiana contacts for a concern about a nursing home
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Cypress Point Nursing & Rehabilitation Center's Medicare star rating?
- CMS rates Cypress Point Nursing & Rehabilitation Center 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Cypress Point Nursing & Rehabilitation Center get at its last inspection?
- 5 health deficiencies at the standard inspection on July 30, 2025. The Louisiana average is 6.4.
- Has Cypress Point Nursing & Rehabilitation Center been fined?
- CMS lists no fines in the last three years.
- Does Cypress Point Nursing & Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Cypress Point Nursing & Rehabilitation Center?
- CMS lists 17 owners and managers, and links the home to Central Management Company. Legal business name: CYPRESS POINT NURSING & REHABILITATION CENTER, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.