Home / Louisiana / Bossier City
Northwest Louisiana Veterans Home
3130 Arthur Ray Teague Parkway, Bossier City, LA 71112 · Bossier County · (318) 741-2763
8 certified beds, about 3 residents a day · Government - State · Medicare since 2007
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195623 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 9, 2026, inspectors cited 0 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
None of its 6 health citations since April 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.
April 9, 2026Standard inspection · 0 citations
June 18, 2025Standard inspection · 4 citations
- E Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on record reviews and interviews the facility failed to ensure residents and/or residents' RP (Responsible Party) were informed of the risks, benefits and side effects of psychotropic/antipsychotic medications for 3 (#4, #5 and #7) of 5 (#3, #4, #5, #7 and #160) residents reviewed for unnecessary medications.
- E Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on record reviews and interview the facility failed to ensure residents were provided information regarding formulation of an Advance Directive upon their admission for 5 (#3, #4, #5, #7 and #60) of 6 initial pool residents.
- E Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident with an order for psychotropic medication as needed (PRN) was not subjected to chemical restraints for 1 (#4) of 5 (#3, #4, #5, #7 and #160) residents reviewed for unnecessary medications. The facility failed to ensure Resident #4's PRN order for psychotropic medication was limited to 14 days.
- E Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Inspectors wroteBased on record review, observations, and interview, the facility failed to ensure correct use and maintenance of bed rails by ensuring residents were assessed for the risk of entrapment from bed rails, and failing to obtain an informed consent from resident or resident representative prior to installation for 1 (#60) out of 1 (#60) resident reviewed for accidents.
July 2, 2024Standard inspection · 0 citations
April 11, 2024Complaint inspection · 2 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interview the facility failed to ensure a Physician/Nurse Practitioner (NP) or Resident Representative was notified after a resident had an in-house code and was transferred to the emergency room (ER) for 1 (Resident #1) of 3 (Resident #1, #2, and #3) sampled residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on record reviews and interviews, the facility failed to ensure services provided by the facility met professional standards of quality. The facility failed to ensure Nursing staff accurately documented glucose checks for 1 (Resident #1) of 3 (Resident #1, #2, and #3) sampled residents.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | not reported | 3.76 | 3.86 |
| Registered nurses | not reported | 0.31 | 0.69 |
| All nursing staff on weekends | not reported | 3.21 | 3.42 |
| Nurse aides | not reported | ||
| Licensed practical nurses | not reported | ||
| Nursing staff turnover (share who left in a year) | not reported | 47.6% | 45.8% |
| Registered nurse turnover | not reported | 41.6% | 42.9% |
| Administrators who left | not reported |
CMS note on this home's staffing data: This facility submitted data that did not meet the criteria required to calculate a staffing measure.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.4 | 3.1 | 1.6 |
Owners and operators
Legal business name: NW LA WAR VETERANS HOME.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Colvin, David | Contracted managing employee | Individual | 01/01/2021 | |
| Pepitone, Wesley | W-2 managing employee | Individual | 08/01/2016 | |
| Colvin, David | Adp of the SNF | Individual | 12/26/2024 | |
| Pepitone, Wesley | Adp of the SNF | Individual | 12/26/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on June 18, 2025: "Ensure that residents are fully informed and understand their health status, care and treatments."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on June 18, 2025: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on June 18, 2025: "Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail."
- When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on April 11, 2024: "Ensure services provided by the nursing facility meet professional standards of quality."
Other nursing homes nearby
- Riverview Care Center Bossier City, 2.4 mi · 1 of 5 stars · 25 citations
- Cornerstone Post Acute Care of Bossier Bossier City, 2.4 mi · 5 of 5 stars · 6 citations
- Colonial Oaks Skilled Nursing and Rehabilitation Bossier City, 2.4 mi · 1 of 5 stars · 21 citations
- Highland Place Rehab and Nursing Center Shreveport, 3 mi · 1 of 5 stars · 74 citations
- Pilgrim Manor Skilled Nursing and Rehabilitation Bossier City, 3.2 mi · 1 of 5 stars · 22 citations
- Pierremont Healthcare Center Shreveport, 4 mi · 1 of 5 stars · 41 citations
- Magnolia Manor Nursing and Rehab Ctr, LLC Shreveport, 4 mi · 3 of 5 stars · 13 citations
- Heritage Manor Health & Rehab Bossier City, 4.1 mi · 1 of 5 stars · 68 citations
Louisiana contacts for a concern about a nursing home
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Northwest Louisiana Veterans Home's Medicare star rating?
- CMS rates Northwest Louisiana Veterans Home 4 out of 5 stars overall, with 5 for health inspections, no for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Northwest Louisiana Veterans Home get at its last inspection?
- 0 health deficiencies at the standard inspection on April 9, 2026. The Louisiana average is 6.4.
- Has Northwest Louisiana Veterans Home been fined?
- CMS lists no fines in the last three years.
- Does Northwest Louisiana Veterans Home accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Northwest Louisiana Veterans Home?
- CMS lists 4 owners and managers. Legal business name: NW LA WAR VETERANS HOME.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.