Dermott City Nursing Home
702 West Gaines St., Dermott, AR 71638 · Chicot County · (870) 538-3241
70 certified beds, about 50 residents a day · Government - City · Medicare and Medicaid since 1991
CMS Care Compare ratings, data as of September 1, 2026 · CCN 045172 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 27, 2025, inspectors cited 4 health deficiencies (the Arkansas average is 2.7, the national average 9.2).
Of 29 health citations since October 2022, 3 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).
CMS lists 3 fines totaling $48,527 in the last three years; the largest was $24,662, and the latest is dated July 8, 2026.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 29 health citations on file.
July 8, 2026Complaint inspection · 2 citations
- J Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices. This failed practice resulted in actual harm for one (Resident #1) of three sampled residents reviewed for neglect. It was determined the facility's noncompliance with one or more requirements of participation had caused, or was likely to cause, serious injury, harm, impairment, or death to residents. The immediate Jeopardy (IJ) was related to CFR 483.25 (Quality of Care) at a scope and severity of J. The IJ began on [DATE], when facility staff failed to identify and properly respond on behalf of a resident experiencing a medical emergency resulting in avascular necrosis and subsequent death. The Administrator was notified of the IJ on [DATE] at 1:22 PM. [...]
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on interviews, record review and facility document review, it was determined the facility failed to ensure that a resident's transfer or discharge was reported to the ombudsman for one (Resident #3) of one resident reviewed for discharge process.
December 23, 2025Complaint inspection · 3 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to ensure Certified Nursing Assistants (CNAs) #1 and #2 demonstrated competency in the care of a resident by moving a resident prior to a nurse assessment following a fall, and by not following the resident's care plan, which indicated the use of a mechanical stand-up lift with two-person assist for transfers, for one (Resident #1) of three residents reviewed for falls. It was determined the facility's non-compliance with one or more requirements of participation had caused, or was likely to cause, serious injury, harm, impairment, or death to residents. The Immediate Jeopardy (IJ) was related to State Operations Manual, Appendix PP, 483.35 (Nursing Services) at a scope and severity of J. [...]
- F Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on record review, interview and facility policy review, the facility failed to ensure a Licensed Administrator was hired to oversee the day-to-day functions of the facility in accordance with current federal, state and local standards, guidelines and regulations that govern nursing facilities for one of one facility reviewed for administrative duties.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to ensure a comprehensive care plan was consistently implemented for one (Resident #1) of three residents whose care plans were reviewed.
February 27, 2025Standard inspection · 4 citations
- F Post nurse staffing information every day.
Inspectors wroteBased on observation, record review, interview, and facility policy review, the facility failed to ensure the required staffing data was posted daily as evidenced by the daily staffing logs did not display the total number and actual worked hours for Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs) and resident census.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 2 of 2 meals observed. This failed practice had the potential to affect 21 residents who received mechanical soft diets from 1 of 1 kitchen.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to ensure dietary staff washed their hands and changed their gloves before handling food items; foods stored in the dry storage area, refrigerator, and freezer were covered and sealed; expired food items were promptly removed from stock; 1 of 2 ice machines was maintained in clean and sanitary condition; hot food items were maintained at or above 135 degrees Fahrenheit on the steam table.
- D Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
Inspectors wroteBased on observations, interviews, record review, and policy review, the facility failed to provide appropriate bedding for 1 (Resident #1) of 1 sampled resident observed for bedding.
October 23, 2024Complaint inspection · 2 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on Observation, Interview, Record Review and Facility Policy Review; the facility failed to transfer one (Resident #1) of five (Resident #1, #2, #3, #4 and #5) sampled residents safely and in accordance to the care plan, resulting in a major injury.
- E Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Inspectors wroteBased on observation, interview, and record review, the facility failed to operate under the direction of a licensed Administrator, which had the potential to affect all 45 residents who resided in the facility.
January 5, 2024Standard inspection · 13 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure foods stored in the freezer, refrigerator and dry storage areas were covered, sealed and dated to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen; expired food items were promptly removed/discarded on or before the expiration or use by date to prevent the growth of bacteria; leftover foods were in a manner to maintain food quality; dietary staff washed their hands between dirty and clean tasks and before handling clean equipment or food items to prevent potential for cross contamination; 1 of 2 ice scoop holders was maintained in a clean and sanitary condition to prevent potential contamination of residents' beverages for residents who received meals from 1 of 1 kitchen; and the ceiling tiles were free of stains and walls were free of peeling paint. [...]
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a janitor closet on the 500 Hall containing chemicals remained locked to prevent accidents. This failed practice had the potential to affect 25 residents who were ambulatory or self-propel in a wheelchair as documented on a list provided by the Administrator on 01/05/2024 at 09:41 AM.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 1 of 1 meal observed. This failed practice had the potential to affect 4 residents who received pureed diets and 20 residents who received mechanical soft diets from 1 of 1 kitchen according to a list provided by the Dietary Supervisor on 01/05/2024.
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation, record review and interview, the facility failed to ensure meals were served at temperatures that were acceptable to the residents to improve palatability and encourage good nutritional intake during 1 of 1 meal observed. The failed practice had the potential to affect 8 residents who received their meal trays in their rooms on the 500 Hall, 8 residents who received meals in their rooms on the 100 Hall, as documented on a list provided by the Dietary Supervisor on 01/05/2024 at 10:51 AM.
- E Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 2 of 2 meals observed. This failed practice had the potential to affect 4 residents who received pureed diets, as documented on the Diet List provided by the Dietary Supervisor on 01/05/2024.
- E Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on record review and interview, the facility failed to ensure the Quality Assurance and Performance Improvement program (QAPI) Committee developed and implemented appropriate plans of action to prevent repeated deficiencies to ensure residents with Mental Health Diagnosis received a Level II Pre-admission Screening and Resident Review (PASARR) before being admitted to the facility.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a multi-resident use glucometer (a machine to check glucose levels) was properly disinfected after use to prevent potential spread of infection for 3 (Residents #10, #12 and #14) sampled residents who had physician orders for capillary blood glucose monitoring as documented on a list provided by the Administrator on 1/05/23 at 9:31 AM.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to ensure resident records, care plans, and physician orders contained accurate documentation of a residents' Cardio-Pulmonary Resuscitation (CPR) status for 1 (Resident #39) of 1 sampled resident.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview and record review, the facility failed to ensure the Ombudsman was notified of a transfer to the hospital for 1 (Resident #42) of 1 sampled resident.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and interview, the facility failed to notify the State Agency for a Pre-admission Screening and Resident Review (PASARR) for a new mental illness diagnosis for 1 (Resident #19) sampled resident to ensure the resident received appropriate mental health services.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review the facility failed to develop and implement a care plan to address cigarette smoking for 1 (Resident #33) of 6 (Residents # 5, #9, #18, #26, #33 and #35) sampled residents who smoke documented on a list provided by the Administrator on 01/02/2023.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure rehabilitative services were carried out according to the physician's orders for 1 (Resident #19) of 1 sampled resident who have a contracture.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observations, record review and interview, the facility failed to follow a therapeutic diet by ensuring the nutritional interventions ordered by the physician were served and offered when the resident's weight continued to decline from week to week in order to minimize further weight loss and maintain nutritional status to the extent possible for 1 (Resident #36) of 1 sampled resident.
October 13, 2022Standard inspection · 5 citations
- E Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on interview and record review, the facility failed to notify the state agency for a Pre-admission Screening and Resident Review (PASRR) for a new mental illness diagnosis for 1 (Resident #34) sampled resident to ensure the resident received appropriate Mental Health Services.
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record review and interview, the facility failed to ensure that the Person-Centered Comprehensive Care Plan was reviewed and revised by the interdisciplinary team who had knowledge of the resident and the resident's needs, for 1 (Resident #34) of 1 sampled resident that had a diagnosis of Unspecified Psychosis not due to substance or known psychological condition.
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, and interview, the facility failed to ensure 1 resident (Resident #14) of 1 (Resident #14) case mix residents was not left unattended following a doctor's appointment, as evidenced by the resident having a fall outside the doctor's office. The resident was left alone outside of the doctor's office while the Transport Assistant (TA) went to get the van. While waiting on the van to arrive the resident unlocked her wheelchair and rolled down to the curb where the wheelchair tipped over with the resident in it. The failed practice had the potential to affect all residents who require transportation by the facility van to outside appointments.
- E Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspectors wroteBased on record review and interview the facility failed to ensure a Facility-Wide Assessment was updated on an annual basis to determine what resources are necessary to care for its residents competently during both day-to-day operations and emergencies. This failed practice had the potential to affect all 44 residents according to the Census and Conditions provided by the Administrator on 10/10/22 at 2:38 pm.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, record review, and interview the facility failed to ensure a resident's rights for dignity were maintained as evidenced by 1 Resident (Resident #41) had a urinary catheter bag being in full view of others.
Fire safety inspections
7 fire safety citations on file: 6 on February 27, 2025, 1 on January 5, 2024.
Every fire safety citation7 citations
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Have an alternate power supply for its alarm system.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Properly select, install, inspect, or maintain portable fire extinguishes.
- F Have simulated fire drills held at unexpected times.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Implement emergency and standby power systems.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| July 8, 2026 | Fine | $24,662 |
| December 23, 2025 | Fine | $14,901 |
| October 23, 2024 | Fine | $8,964 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arkansas | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | not reported | 4.02 | 3.86 |
| Registered nurses | not reported | 0.41 | 0.69 |
| All nursing staff on weekends | not reported | 3.45 | 3.42 |
| Nurse aides | not reported | ||
| Licensed practical nurses | not reported | ||
| Nursing staff turnover (share who left in a year) | not reported | 49.5% | 45.8% |
| Registered nurse turnover | not reported | 44.8% | 42.9% |
| Administrators who left | not reported |
CMS note on this home's staffing data: This facility did not submit staffing data.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In October to December 2025, nursing staff hours per resident were 3.99 on weekdays and 3.06 on weekends, 23% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 7.3% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.37 in April to June 2025 to 3.73 in October to December 2025.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Oct to Dec 2025 | 3.73 | 0.37 | 3.99 | 3.06 | 7.3% | 0 of 92 | 53 |
| Jul to Sep 2025 | 3.90 | 0.52 | 4.23 | 3.04 | 8.1% | 0 of 92 | 49 |
| Apr to Jun 2025 | 3.37 | 0.44 | 3.59 | 2.81 | 14.9% | 0 of 91 | 48 |
| United States, Oct to Dec 2025 | 3.76 | 0.62 | 3.93 | 3.34 | 5.3% | 0.5% of days | |
| Arkansas, Oct to Dec 2025 | 4.10 | 0.38 | 4.33 | 3.51 | 1.9% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arkansas | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 17.6 | 9.5 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.9 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.7 | 1.2 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.8 | 3.9 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 13.6 | 10.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 11.3 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.7 | 10.9 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.1 | 2.1 | 1.8 |
Owners and operators
Legal business name: DERMOTT CITY NURSING HOME.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Carbage, Ralph | Corporate director | Individual | 11/01/2022 | |
| Dillard, Bettye | Corporate director | Individual | 11/01/2022 | |
| Jenkins, Rosie | Corporate director | Individual | 12/29/2025 | |
| Boatman, Barbara | Corporate officer | Individual | 01/23/2025 | |
| Carbage, Ralph | Corporate officer | Individual | 11/01/2022 | |
| Martin, Naomi | Corporate officer | Individual | 08/01/2021 | |
| Russell, John | Corporate officer | Individual | 01/06/2017 | |
| Smith, Barbara | Corporate officer | Individual | 05/20/2024 | |
| Dermott City Nursing Home | Operational/managerial control | Organization | 12/29/2025 | |
| Jenkins, Rosie | Operational/managerial control | Individual | 12/29/2025 | |
| Martin, Naomi | Operational/managerial control | Individual | 01/06/2017 | |
| Russell, John | Operational/managerial control | Individual | 01/06/2017 | |
| Jenkins, Rosie | Adp of the SNF | Individual | 12/30/2025 | |
| Russell, John | Adp of the SNF | Individual | 01/06/2017 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on July 8, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on February 27, 2025: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on December 23, 2025: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on July 8, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
Other nursing homes nearby
- Lake Village Rehabilitation and Care Center Lake Village, 16.7 mi · 3 of 5 stars · 13 citations
- The Woods, a Nightingale Community Monticello, 21.4 mi · 1 of 5 stars · 37 citations
- Belle View Estates Rehabilitation and Care Center Monticello, 22.1 mi · 5 of 5 stars · 17 citations
- Legacy Manor Nursing and Rehabilitation Center Greenville, 23.9 mi · 4 of 5 stars · 13 citations
- River Heights Healthcare Center Greenville, 24.3 mi · 2 of 5 stars · 26 citations
- Ms Care Center of Greenville Greenville, 24.8 mi · 4 of 5 stars · 13 citations
Arkansas contacts for a concern about a nursing home
These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.
- Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is Dermott City Nursing Home's Medicare star rating?
- CMS rates Dermott City Nursing Home 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Dermott City Nursing Home get at its last inspection?
- 4 health deficiencies at the standard inspection on February 27, 2025. The Arkansas average is 2.7.
- Has Dermott City Nursing Home been fined?
- Yes. CMS lists 3 fines totaling $48,527 in the last three years.
- Does Dermott City Nursing Home accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Dermott City Nursing Home?
- CMS lists 14 owners and managers. Legal business name: DERMOTT CITY NURSING HOME.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.